Download - Motorola TC55
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…THE PERSONAL TOUCH COMPUTER BUILT FOR BUSINESS
Motorola TC55
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AGENDA• The business challenge
• The solution: the TC55
• Features and benefits
• Global Services
• Motorola Solutions – your true mobility partner
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THE BUSINESS CHALLENGE
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THE BUSINESS ISSUES
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Field workers need instant access to business-critical information to deliver the best service possible…
…they want a business device that is every bit as small, sleek and easy to use as their own smartphone
…but today’s smartphones fall far short of the features your workers need and your enterprise requires
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THE SOLUTION
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THE TC55
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THE POCKET-SIZED ALL TOUCH COMPUTER THAT HAS IT ALL…
Business with a personal touch.
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A TRUE ENTERPRISE-CLASS DEVICE
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CONSUMER GOOD LOOKS
2 YEARS OF SERVICE INCLUDED
ENTERPRISE-CLASS ANDROID
DURABILITY: BUSINESS TOUGH
ADVANCED TOUCHSCREEN
BEST AUDIO IN ITS CLASS
LONGEST BATTERY LIFE IN ITS CLASS
MOST FLEXIBLE ACCESSORIES
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LOWER TCO THAN A SMARTPHONE
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150%
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GARTNER1 VDC2 MOTOROLA 3
1. Troni, Frederica. “Total Cost of Ownership of Mobile Devices: 2012 Update.” March 20, 2012. Gartner
2. Krebs, David. “Mobile Device TCO Models for Lone of Business Solutions”. Volume 1 | Track 7: Enterprise Mobility Mobile Device TCO. March 2013. VDC research.
3. Motorola Solutions. “Motorola Solutions TCO Calculator”. Average result for common applications in field sales and service. Q3 2013.
Consumer smartphones increase TCO by up to 50% compared to rugged devices
RUGGEDIZED CONSUMER SMARTPHONES
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FEATURES AND BENEFITS
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ENTERPRISE-CLASS ANDROID
The fastest and smoothest version of Android to please the most technology savvy workers
The ability to create enterprise apps that are every bit as elegant and intuitive as the consumer apps workers use every day
Extensions (Mx) delivers the best of both worlds.
CONSUMER-CLASS ENTERPRISE-CLASS
Enterprise-class security
Enterprise-class manageability
Enterprise-class data capture features
Superior wireless connectivity
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All the enterprise class features you need in Android. Delivered.
Mx SecurityAdditional features that let you reap the advantages of Android without compromising security
Mx MAMComplete control over the applications resident on the devices – from installation to ongoing updates
Mx MDMCompatibility with your existing mobile device management solution for ‘single window’ simplicity
Mx Data CaptureSupport for enterprise-grade data capture, from industrial bar code scanning to signature capture, NFC and beyond
Mx WirelessEnterprise-grade Wi-Fi grade Fusion wireless radio that provides highly dependable wireless connections
EXTENSIONS (Mx) BY MOTOROLA SOLUTIONS
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Is not a proprietary version of Android
Does not require installation – it is pre-installed and ready to go
Does not reduce the functionality of Android
Does not create compatibility issues
Does not cost you anything
Does not take over – you decide if and when to activate features
WHAT Mx IS NOT
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ADVANCED TOUCHSCREEN
4.3 in. WVGA display
Cutting edge HAST LCD technology
Significantly less power draw
700 NITs outdoor luminance
Transflective for great outdoor viewing
Flexible input – wet, dry, finger, stylus, thick work gloves
Works anywhere and any way.
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ENTERPRISE-CLASS DATA CAPTURE
1D or 1D/2D industrial bar code scanningReady for any type of bar code today – and tomorrow
Comprehensive features for any business need.
Advanced document captureEnables easy transition to electronic recordkeeping
High resolution photos with geostampsDocument proof of condition, proof of location and more
SignaturesCapture completed work orders, order authorizations and more
VideosRich support for field technicians
NFC-based informationReady for the technologies of the future
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WORLD-CLASS AUDIO
Advanced dual front-facing speakers
Two microphones
Advanced noise-cancelling technology
4x the loudness of popular smartphones
A volume level that easily overcomes the loudest background noise, such as trucks, crowds or traffic.
Outstanding clarity for callers on both ends of a call.
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UNPARALLELED AUDIO PERFECTED OVER 80 YEARS OF LEADERSHIP
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Dual front-facing speakers deliver 4x the loudness as popular smartphones.
Dual microphones with precision noise-cancelling technology deliver outstanding clarity.
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909089
110
~8dBA = Doubles Loudness
110 dBA
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BUSINESS-TOUGH
Built for all day enterprise use – unlike smartphones
150 1.5 ft./0.5 m tumblesSurvives 300 consecutive hits in Motorola’s tumble drum
IP67Survives submersion in water for 30 minutes
Corning Gorilla Glass 2 display/scanner exitPrevents scratches and shattering when dropped
4 ft./1.2 m dropMilitary standard rating for reliability despite inevitable drops
…with a 3 to 5 year average lifecycle.
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FASTEST WIRELESS CONNECTIONS
CELLULAR:4G/3.5G/3G The usefulness of the mobile
device you give your workers is tied to the dependability of the wireless connections.
Bluetooth:4.0
GPS: Autonomous, A-GPS, GLONASS
No matter what wireless connections your workers need, they can count on the fastest possible speeds.
Wi-Fi:802.11a/b/g/n
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BEST-IN-CLASS BATTERY
Leads the pack - outperforms batteries in competitive devices*
Full shift battery power - guaranteed
Longest battery life in its class to ensure power for the longest shifts
Removable battery – the TC55 is never out of service for charging
Super low-power display substantially extends battery cycle times
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MOST FLEXIBLE ACCESSORIES IN ITS CLASS
Boot to increase durability
Rugged charging cable with every TC55
Five slot device/battery charger
Universal cup for charging
Very flexible charging solutions that work with and without the boot
Designed specifically for business
Vehicle cradle
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EXTRA FEATURES FOR THE ENTERPRISE USER
Two programmable buttons for pushbutton access to the two
most used features/applications1
Microtexture on the back improve grip 2
1.5x battery provides extra comfort and grip
with a built in finger rest3
Flatter sides plus more area on the sides for a
more secure grip4
Boot that can be customized with your corporate color
and your logo
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4
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Faster access to features, a better grip and customizable
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READY-TO-GO ENTERPRISE APPLICATIONS ACROSS INDUSTRIES
• Order management
• Inventory tracking
• Fleet management
• Mobile computing
• Speech recognition
• Device management
• Work flow
• Navigation
• Field sales
• Field service
• Merchandising
• Direct Store Delivery
• Manufacturing
• Postal & Courier
• Transportation & Logistics
• Federal/State/Local Government
Complete list: http://mpe.motorolasolutions.com
INDUSTRIES APPLICATIONS
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AN INDUSTRY FIRST – SERVICE INCLUDED!
• Product defect and normal wear and tear repair coverage, including parts, material and all labor
• Guaranteed 3-day turnaround time
• Applies to the device and the accessories includedin the box
• Service can be upgraded:
− Service from the Start - Bronze with Comprehensive Coverage: Accidental breakage repair
− Service from the Start with Advance Exchange Support:Accidental breakage repair and next-business-day dispatch of replacement device
2 years of Service from the Start - free
NOTE: Service availability may vary by country
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MARKETS AND APPLICATIONS
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FIELD SALES
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WHAT CAN YOUR FIELD SALES WORKFORCE DO WITH THE TC55?
•Place orders in real time
•Access order status
•Receive real-time sales leads
•Access comprehensive customer intelligence
•Scan product to create orders or verify order accuracy prior to delivery
•Better plan routes and minimize mileage with GPS
BENEFITS
•Increased sales
•Better customer service and faster response times
•Improved productivity – more sales calls per day with the same workforce
APPLICATIONS
• CRM applications
• Sales/order tracking applications
• Order taking applications
• Appointment scheduling
• Navigation
• Voice communications
• Corporate email accounts
USERS: Account executives, sales managers and merchandisers
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FIELD SERVICE
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WHAT CAN YOUR FIELD SERVICE WORKFORCE DO WITH THE TC55?
•Receive and complete work orders in real time
•Access complete repair history
•Access assistance – manuals, step-by-step maintenance routines and equipment experts
•Scan parts and tools as they are used
•Access cross-selling/up-selling information
•Better plan routes and minimize mileage with GPS
BENEFITS
•Faster first-time-to-fix
•Increased customer satisfaction
•Increased revenue
•Improved productivity – more service calls per day with the same workforce
APPLICATIONS
• Service automation
• Inventory management
• Part inventory tracking
• Invoicing/signature capture
• Task management
• Order tracking
• Location-based services
• Appointment scheduling
USERS: Service technicians and field service engineers
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POSTAL & Courier
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WHAT CAN YOUR POSTAL AND LOGISTICS WORKFORCE DO WITH THE TC55?
•Receive real-time work orders
•Scan packages to verify accuracy
•Process payments on the spot
•Automatically capture and transmit signatures for proof of delivery
•Better plan routes and minimize mileage with GPS
BENEFITS
•Real-time tracking of deliveries to improve management and ensure service windows are met
•Increased customer satisfaction
•Improved productivity – more deliveries per day with the same workforce
APPLICATIONS
• Employee communications
• Workflow management
• Time and labor management
• Navigation
• Asset management
• Proof of delivery
USERS: Delivery drivers and couriers
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DIRECT STORE DELIVERY
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WHAT CAN YOUR DSD WORKFORCE DO WITH THE TC55?
•Receive real-time work orders
•Scan items prior to deliveries to verify accuracy
•Scan returns to create accurate real-time invoices
•Process payments on the spot
•Capture competitive information
•Minimize mileage and stay on schedule with GPS
BENEFITS
•Increased delivery accuracy
•Improved customer satisfaction
•Improved productivity – more deliveries per day with the same workforces
APPLICATIONS
• Sales/order taking/tracking
• CRM
• Workflow management
• Time and labor management
• Navigation
• Asset management
• Proof of delivery
USERS: Route delivery drivers and route salespeople
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SMALL/MEDIUM BUSINESSES
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STREAMLINE PROCESSES IN VIRTUALLY ANY SMALL TO MID-SIZE BUSINESS:
•Enable dynamic real-time work orders for plumbers, electricians and other field service workers, improving service times, customer satisfaction and worker productivity
•Enable accurate capture of time and materials on every job, protecting revenues
•Enable on-the-spot payment processing with credit and debit cards, providing customers with increased convenience and your business with better cash flow
•Collect signatures for proof of delivery, proof of service and service authorization
•Better plan routes and minimize mileage and fuel costs with GPS
APPLICATIONS
• Employee communications
• Workflow management
• Time tracking
• Inventory management
• Order management
• Navigation
• Proof of delivery/service
• Payment processing
USERS: Workers, shift supervisors and managers
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GLOBAL SERVICES
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SUPPORT SERVICES
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Comprehensive end-to-end services help you get and keep your enterprise mobility solution up and running at peak performance.
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SERVICE FROM THE START BRONZE WITH COMPREHENSIVE COVERAGE
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UPGRADE TO THE ULTIMATE IN POST-DEPLOYMENT SUPPORT WITH MULTI-YEAR COVERAGE FROM DAY ONE
•You’re covered – period
– Normal wear and tear plus accidental breakage repair coverage
– Covers internal and external device components, plus select accessories that ship with the TC55
– Includes telephone and software support
– Upgrade to Service from the Start with Advance Exchange support to add next-business-day dispatch of replacement devices
BENEFITS:
Maximize device uptime
Unparalleled “from the manufacturer” expertise
Outstanding value – eliminates unexpected repair costs
Frees IT to focus on more strategic initiatives
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AWARD-WINNING PARTNER CHANNEL
Get up and running fast with ready-to-go tested and proven applications
•WE MAKE IT OUR BUSINESS TO KNOW YOUR BUSINESS.
Whether your field mobility workforce is involved in sales, maintenance and repair, pickup and delivery or merchandising, there is a Motorola partner that knows your business, it’s challenges and best practices that resolve those challenges.
•READY TO GO TESTED, CERTIFIED APPLICATIONS.
Our large ecosystem of partners provides a large library of ready-to-use applications
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MOTOROLA – YOUR TRUE
MOBILITY PARTNER
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UNMATCHED EXPERTISE
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Years of voice and communication infrastructure experience80Years of helping customers automatebusiness transactions34
of customers with a positive and1,000s fast Return on Investment (ROI)
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UNMATCHED BREADTH
Handheld mobile computers Two-way radios
Vehicle-mount mobile computers RFID fixed and handheld readers
Wearable mobile computers RFID mobile readers
Tablets Micro Kiosks
Handheld bar code scanners Wireless networks
Fixed mount scanners Mobile device management
Security solutions End-to-end services
EVERYTHING YOU NEED, UNDER ONE ROOF – MOBILE DEVICES, WIRELESS INFRASTRUCTURE, RFID, SECURITY AND SUPPORT SERVICES
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UNMATCHED SUCCESS
Right now, all around the world, Motorola mobility solutions are helping enterprises of all sizes empower their workers to be their best in the moments that matter.
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…THE PERSONAL TOUCH COMPUTER BUILT FOR BUSINESS
Motorola TC55