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Mountain View CollegeModernThink© Survey Results
AnalyzedMVC College-wide Forum
April 9, 2009
MVC Core Values:
Celebration of Student & Employee Success – Contributions of all Employees & Students
Creativity & Innovation – Cultivation of Colleagues - Promotion of Opportunities & Goodwill
Integrity – Service – Mutual Support and Respect
MVC Core Values:
Dedication to Student Learning - Teamwork, Collaboration, & Unity - Celebration of Diversity
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Presentation Overview• Handouts• Survey Structure• Analytical Assumption –Leadership• Summary Analysis• Employee Group Representation• Item Analysis• “Framework” Analysis• Employee Group Analysis• Demographic Analysis
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Survey Structure• 75 survey items• Response choices:
– Strongly Agree– Agree– Sometimes Agree & Sometimes Disagree– Disagree– Strongly Disagree– Not Applicable
• Percent of Positive Responses:= Strongly Agree + Agree
3Hand Out: A
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Analytical Assumption:Leadership Items
• 2008 “Senior District Leadership” items 42-45, 49-52; and “Location Leadership” items 67-69, 71-75 address the same attributes at different levels
• MVC 2007 responses to “Senior Leadership” items were largely rated with MVC “Location Leadership” in mind
• Therefore, MVC 2008 “Location Leadership” responses are compared with 2007 “Senior Leadership” responses in this analysis
4Hand Out: B
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Analytical Assumption:Leadership Items
For Example:• 2008 #42. Senior District Leadership provides a
clear direction for this institution’s future– 63% positive responses
• 2007 #42. Senior leadership provides a clear direction for this organization’s future
– 35% positive responses
• 2008 #67. This location’s leadership provides a clear direction for this location’s future
– 39% positive responses5
Hand Out: B
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Summary Analysis
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All 75 Items,
187 Persons
All 65 Items,
118 Persons
All 75 Items, 1,445
Persons
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Summary AnalysisCompared to 2007:• Increase in participation from 40% to
65% of all employees responding
• 59 / 65 comparable items increased in percent of positive responses
– 20 of 65 increased 10+ percentage points
• All 12 “Framework” groups increased – 4 of 12 increased 10+ percentage points
Employee and demographic groups’ positive responses are different
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Employee Group Representation
Fall 2007 Fall 2008
MVC Total Respondents Total Respondents
Staff # % Staff # %
Admin. 35 16 46% 43 35 81%
Faculty 83 39 47% 78 52 67%
PSS 177 62 35% 169 92 55%
All 295 118 40% 290 187 65%
NOTE: In Fall 2008, 8 respondents did not identify job role.8
Hand Out: A
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Item AnalysisModernThink Guidelines for Positive Responses
Guideline Score
DescriptionMVC 2008 Items
>= 85%Stellar, Exceptional
2 (3%*)
75% - 84% Great 4 (5%*)
65% - 74%Good – Very Good
11 (15%*)
55% - 64% Fair - Mediocre 22 (29%*)
45% - 54% Yellow Flag 12 (16%*)
< 45% Red Flag 24 (32%*)
(* % of total items)
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Item AnalysisTop & Bottom Quartile of Positive Responses
Quartile Score
DescriptionMVC 2008 Items
>= 69%
Top Quartile:
Top 25% of unduplicated positive
responses
13 (17%*)
42% - 68% Middle 41 (55%*)
< 42%
Bottom Quartile:
Bottom 25% of unduplicated positive
responses
21 (28%*)
(* % of total items)
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Item Analysis
Hand Out C: All 75 survey items ranked- highest to lowest positive responses
•Top and bottom quartile of positive responses are shaded
•2007 positive responses provided for comparison
•Items increasing by 10+ %_points
•All items decreasing or no change11
Hand Out: C
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Item AnalysisTop Items: Change in Positive Responses
22. My supervisor regularly models our institution's values (+21)
31. In my department, we actively seek to understand student needs (+21)
28. Promotions in my department are based on a person's ability (+19)
18. My supervisor takes an active interest in helping me advance my career (+18)
12Hand Out: C
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Item AnalysisTop Items: Change in Positive Responses
29. In my department, we have opportunities to contribute to important decisions (+18)
30. My department constantly looks for ways to achieve better results (+18)
27. Issues of low performance are addressed in my department (+16)
13Hand Out: C
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Framework Analysis
1. Relationships Framework (5 groups)– Insight into employee relationships at work
2. Competencies Framework (4 groups)– Assesses organizational competencies
3. Perspectives Framework (3 groups)– Three critical perspectives
All 12 “Framework” groups increased and four groups increased 10+ percentage pts
14Hand Out: D
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Relationships Are Essential
Location Leaders
Location Leaders ColleaguesColleagues
Customers/Students
Customers/Students
SupervisorSupervisor
EmployeeEmployee
Senior LeadersSenior Leaders
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Relationships FrameworkAverage Percent of Positive Responses
16Hand Out: D
* = Increased 10+ points over 2007
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Workplace Competencies Leadership
CapabilityCredibility
AlignmentCollaborationContribution
CommunicationTransparentInteractive
RespectAcknowledgment
Fairness
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Competencies Framework Average Percent of Positive Responses
18Hand Out: D
* = Increased 10+ points over 2007
2008 Senior District Leadership items replaced with Location Leadership Items
2008 Senior District Leadership items replaced with Location Leadership Items
2008 Senior District Leadership items replaced with Location Leadership Items
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Three Critical Perspectives
INDIVIDUAL
InstitutionDepartment
Community & Camraderie Purpose & Pride
Fit & Fulfillment
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Perspectives Framework Average Percent of Positive Responses
20Hand Out: D and A
2008 Senior District Leadership items replaced with Location Leadership Items
* = Increased 10+ points over 2007
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Employee Group Analysis
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(169)
(43)
(78)
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Employee Group Analysis
MVC Overall Average 54%
22Hand Out: D
112 persons
65 persons
52 persons
92 persons
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Employee Group Analysis
MVC Overall Average 37%
23Hand Out: D
112 persons
65persons
52 persons
92 persons
35 persons
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Demographic Analysis
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Demographic Analysis
MVC Overall Average 54%
By Years in District
25Hand Out: D
41 persons
71 persons
25 persons
18 persons
9 persons
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Demographic Analysis
MVC Overall Average 37%
By Years in District
26Hand Out: D
41 persons
71 persons
25 persons
18 persons
9 persons
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Demographic Analysis
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Demographic Analysis
Overall MVC Average 54%
By Ethnicity
28Hand Out: D
23 persons
38 persons
52 persons
54 persons
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Demographic Analysis
MVC Average 37%
By Ethnicity
29Hand Out: D
23 persons
54 persons
38 persons
52 persons
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In Summary2008 Opportunities for Improvement:
• Location leadership• Genuine respect between different
employee and demographic groups
• DCCCD percent of positive responses is higher overall, for most survey items, and for all “Frameworks”– MVC 54% / DCCCD 62%– 65 / 75 Items DCCCD is higher– All 12 “Frameworks” DCCCD is higher
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In Summary
2008 Strengths to Celebrate:• Increase in employee participation from
40% to 65%• MVC overall average positive responses
increased from 47% to 54%• 59 / 65 survey items increased in positive
responses and 20 by 10+ percentage pts
• All survey 12 “Framework” groupings increased and four increased by 10+ percentage points
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Mountain View CollegeCore Values:
Dedication to Student LearningTeamwork, Collaboration, and Unity
Celebration of DiversityCelebration of Student and Employee SuccessContributions of all Employees and Students
Creativity and InnovationCultivation of Colleagues
Promotion of Opportunities and GoodwillIntegrityService
Mutual Support and Respect