Mountain View CollegeModernThink© Survey Results

AnalyzedMVC College-wide Forum

April 9, 2009

MVC Core Values:

Celebration of Student & Employee Success – Contributions of all Employees & Students

Creativity & Innovation – Cultivation of Colleagues - Promotion of Opportunities & Goodwill

Integrity – Service – Mutual Support and Respect

MVC Core Values:

Dedication to Student Learning - Teamwork, Collaboration, & Unity - Celebration of Diversity

Presentation Overview• Handouts• Survey Structure• Analytical Assumption –Leadership• Summary Analysis• Employee Group Representation• Item Analysis• “Framework” Analysis• Employee Group Analysis• Demographic Analysis

2

Survey Structure• 75 survey items• Response choices:

– Strongly Agree– Agree– Sometimes Agree & Sometimes Disagree– Disagree– Strongly Disagree– Not Applicable

• Percent of Positive Responses:= Strongly Agree + Agree

3Hand Out: A

Analytical Assumption:Leadership Items

• 2008 “Senior District Leadership” items 42-45, 49-52; and “Location Leadership” items 67-69, 71-75 address the same attributes at different levels

• MVC 2007 responses to “Senior Leadership” items were largely rated with MVC “Location Leadership” in mind

• Therefore, MVC 2008 “Location Leadership” responses are compared with 2007 “Senior Leadership” responses in this analysis

4Hand Out: B

Analytical Assumption:Leadership Items

For Example:• 2008 #42. Senior District Leadership provides a

clear direction for this institution’s future– 63% positive responses

• 2007 #42. Senior leadership provides a clear direction for this organization’s future

– 35% positive responses

• 2008 #67. This location’s leadership provides a clear direction for this location’s future

– 39% positive responses5

Hand Out: B

Summary Analysis

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All 75 Items,

187 Persons

All 65 Items,

118 Persons

All 75 Items, 1,445

Persons

Summary AnalysisCompared to 2007:• Increase in participation from 40% to

65% of all employees responding

• 59 / 65 comparable items increased in percent of positive responses

– 20 of 65 increased 10+ percentage points

• All 12 “Framework” groups increased – 4 of 12 increased 10+ percentage points

Employee and demographic groups’ positive responses are different

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Employee Group Representation

Fall 2007 Fall 2008

MVC Total Respondents Total Respondents

Staff # % Staff # %

Admin. 35 16 46% 43 35 81%

Faculty 83 39 47% 78 52 67%

PSS 177 62 35% 169 92 55%

All 295 118 40% 290 187 65%

NOTE: In Fall 2008, 8 respondents did not identify job role.8

Hand Out: A

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Item AnalysisModernThink Guidelines for Positive Responses

Guideline Score

DescriptionMVC 2008 Items

>= 85%Stellar, Exceptional

2 (3%*)

75% - 84% Great 4 (5%*)

65% - 74%Good – Very Good

11 (15%*)

55% - 64% Fair - Mediocre 22 (29%*)

45% - 54% Yellow Flag 12 (16%*)

< 45% Red Flag 24 (32%*)

(* % of total items)

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Item AnalysisTop & Bottom Quartile of Positive Responses

Quartile Score

DescriptionMVC 2008 Items

>= 69%

Top Quartile:

Top 25% of unduplicated positive

responses

13 (17%*)

42% - 68% Middle 41 (55%*)

< 42%

Bottom Quartile:

Bottom 25% of unduplicated positive

responses

21 (28%*)

(* % of total items)

Item Analysis

Hand Out C: All 75 survey items ranked- highest to lowest positive responses

•Top and bottom quartile of positive responses are shaded

•2007 positive responses provided for comparison

•Items increasing by 10+ %_points

•All items decreasing or no change11

Hand Out: C

Item AnalysisTop Items: Change in Positive Responses

22. My supervisor regularly models our institution's values (+21)

31. In my department, we actively seek to understand student needs (+21)

28. Promotions in my department are based on a person's ability (+19)

18. My supervisor takes an active interest in helping me advance my career (+18)

12Hand Out: C

Item AnalysisTop Items: Change in Positive Responses

29. In my department, we have opportunities to contribute to important decisions (+18)

30. My department constantly looks for ways to achieve better results (+18)

27. Issues of low performance are addressed in my department (+16)

13Hand Out: C

Framework Analysis

1. Relationships Framework (5 groups)– Insight into employee relationships at work

2. Competencies Framework (4 groups)– Assesses organizational competencies

3. Perspectives Framework (3 groups)– Three critical perspectives

All 12 “Framework” groups increased and four groups increased 10+ percentage pts

14Hand Out: D

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Relationships Are Essential

Location Leaders

Location Leaders ColleaguesColleagues

Customers/Students

Customers/Students

SupervisorSupervisor

EmployeeEmployee

Senior LeadersSenior Leaders

Relationships FrameworkAverage Percent of Positive Responses

16Hand Out: D

* = Increased 10+ points over 2007

17

Workplace Competencies Leadership

CapabilityCredibility

AlignmentCollaborationContribution

CommunicationTransparentInteractive

RespectAcknowledgment

Fairness

Competencies Framework Average Percent of Positive Responses

18Hand Out: D

* = Increased 10+ points over 2007

2008 Senior District Leadership items replaced with Location Leadership Items

2008 Senior District Leadership items replaced with Location Leadership Items

2008 Senior District Leadership items replaced with Location Leadership Items

19

Three Critical Perspectives

INDIVIDUAL

InstitutionDepartment

Community & Camraderie Purpose & Pride

Fit & Fulfillment

Perspectives Framework Average Percent of Positive Responses

20Hand Out: D and A

2008 Senior District Leadership items replaced with Location Leadership Items

* = Increased 10+ points over 2007

Employee Group Analysis

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(169)

(43)

(78)

Employee Group Analysis

MVC Overall Average 54%

22Hand Out: D

112 persons

65 persons

52 persons

92 persons

Employee Group Analysis

MVC Overall Average 37%

23Hand Out: D

112 persons

65persons

52 persons

92 persons

35 persons

Demographic Analysis

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Demographic Analysis

MVC Overall Average 54%

By Years in District

25Hand Out: D

41 persons

71 persons

25 persons

18 persons

9 persons

Demographic Analysis

MVC Overall Average 37%

By Years in District

26Hand Out: D

41 persons

71 persons

25 persons

18 persons

9 persons

Demographic Analysis

27

Demographic Analysis

Overall MVC Average 54%

By Ethnicity

28Hand Out: D

23 persons

38 persons

52 persons

54 persons

Demographic Analysis

MVC Average 37%

By Ethnicity

29Hand Out: D

23 persons

54 persons

38 persons

52 persons

In Summary2008 Opportunities for Improvement:

• Location leadership• Genuine respect between different

employee and demographic groups

• DCCCD percent of positive responses is higher overall, for most survey items, and for all “Frameworks”– MVC 54% / DCCCD 62%– 65 / 75 Items DCCCD is higher– All 12 “Frameworks” DCCCD is higher

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In Summary

2008 Strengths to Celebrate:• Increase in employee participation from

40% to 65%• MVC overall average positive responses

increased from 47% to 54%• 59 / 65 survey items increased in positive

responses and 20 by 10+ percentage pts

• All survey 12 “Framework” groupings increased and four increased by 10+ percentage points

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Mountain View CollegeCore Values:

Dedication to Student LearningTeamwork, Collaboration, and Unity

Celebration of DiversityCelebration of Student and Employee SuccessContributions of all Employees and Students

Creativity and InnovationCultivation of Colleagues

Promotion of Opportunities and GoodwillIntegrityService

Mutual Support and Respect