© 2008, Copyright NISC
New Models Task Force: History and Purpose
Created by NCOA/NISC
21 members diverse size, funding, models, geography, etc.
Identify examples of new models in the senior center field
Disseminate what we learned
Published in Journal of Applied Gerontology
Shared at many state, regional, and national conferences
Updated for you!Photo: Senior Center (Charlottesville VA)members in branding campaign
New Models: Research Methods Develop criteria
Innovative
Significant
Sustainable
Replicable
Measurable
Identify best practices and define typology. Not identifying ‘The’ best
Research: survey, interviews with ‘thought leaders’ e.g. NISC, state aging departments, senior center association leaders
Interview centers & write case studies
We were inclusive rather than exclusive to allow you to evaluate what is relevant
© 2008, Copyright NISC
Photo: NorthShore (Bothell, WA) Bocce court
New Models: Type Overview
© 2008, Copyright NISC
Types overlapTerms are imperfect
Excellence Community Center Wellness Center Lifelong Learning/Arts Continuum of Care/Transitions Entrepreneurial The Next Chapter CaféPhoto: Mentoring at Madison (WI) Senior Center
New Models:
Centers of Excellence
© 2008, Copyright NISC
Those that work to meet the highest standards of excellence, primarily as identified by NISC accreditation
State association of senior centers accreditation
Nonprofit centers that meet state nonprofit standards
Directors with higher education and/or management certificates
Continuous improvement, adaptability, strategic management to remain excellent
Accumulation of 25 years of best practice experience by National Advisory Committee
Covers nine areas: purpose, community, governance, administration and human resources, program planning, evaluation, fiscal management, records and reports, facility
Standards trainers available to assist
Two-tiered process: self-assessment, peer review (on- and off-site)
Assemble accreditation application
Fee based on budget + reviewer expenses
© 2008, Copyright NISC
NISC Accreditation
New Model 1:Centers of Excellence
Certificate of Excellence in Nonprofit Leadership & Management
NISC Accreditation
MN Nonprofit Excellence Award
Certified Senior Advisor designation
Meets Charities Review Council Standards
Community Leadership Role beyond Senior Center
www.ffsenior.org
© 2008, Copyright NISC
Fergus Falls Senior Citizens Program, Inc.Fergus Falls, MN
New Models: Case StudyCenters of Excellence
Photo: Fergus Falls Adopt-a-Class program
Provides planning, evaluation roadmap, risk management
Credibility, accountability, quality assurance, consistency
Inspiration-pride, morale
Increased Public Relations: recognition, prestige, image, professionalism, press
© 2008, Copyright NISC
Impact
New Models: Centers of Excellence
Photo: Fergus Falls (MN) receives state excellence award
Funding-increased/continued
Builds/increases strategic partnerships, programming
Organized process, objective
Stakeholder involvement: educates, increases participation
Success breeds success
© 2008, Copyright NISC
Impact
New Models: Centers of Excellence
Photo: Gov. Mark Warner (VA) applauds Senior Center (Charlottesville, VA) NISC accreditation
Centers of Excellence: Resources
© 2008, Copyright NISC
NISC accreditation www.ncoa.org/nisc
Wisconsin Association of Senior Centers accreditation www.wiseniorcenters.org
Massachusetts Council On Aging, certification of professionals www.mcoaonline.com
New Model 2: Community Center
Provide inclusive, diverse, and comprehensive programming and activities for all ages and abilities
Programming often offered at multiple sites, e.g. ‘Centers Beyond Walls’
Innovative partnerships with YMCA, medical centers, etc.
A high quality fitness center
Consistent and intensive program evaluation and needs assessments
Alternative names instead of ‘Senior Center’
© 2008, Copyright NISC
Program created by public process
City funded
30-60 events per day, 1,000 visits per day, off-site events
7 days a week, 6 a.m. to 9 or 10 p.m., Partners (e.g. medical, schools)
National/international recognition
http://www.fcgov.com/recreation/seniorcenter.php
© 2008, Copyright NISC
New Models: Case StudyCommunity Center
Fort Collins Senior CenterFort Collins, CO
Photo: Ft. Collins Fitness Center
37,000 sq. ft. facility
Programs for youth through seniors
Senior use high in a.m. to early p.m. Community use high in evening
Needs community buy-in for shared space
Large number of strategic partnerships
City, federal funding
www.cabq.gov/seniors/centers/manzano-mesamultigenerational-center/
© 2008, Copyright NISC
New Models: Case StudyCommunity Center
Manzano Mesa Multi-generational CenterAlbuquerque, NM
Photo: Manzano Mesa water park
Private physician group committed to preventive health care.
Foundation partners with City, e.g. San Antonio: City owns facility; shared expenses
Expanding in San Antonio, Austin and Corpus Christi
TeleConnect programs on wellness
https://www.wellmedcharitablefoundation.org
© 2008, Copyright NISC
New Models: Case StudyCommunity Center
Wellmed Senior Centers, TX
County operated Senior Center shares
space with YMCA and
County Parks and Recreation
Shared outdoor recreation space
Shared indoor fitness space
http://www.co.currituck.nc.us/senior-center.cfm
© 2008, Copyright NISC
New Models: Case StudyCommunity Center
Currituck County, NC
Adjacency to City Parks and Rec Center
Fitness center, locker rooms, PT room, exercise studio, two art studios, large dividable assembly room, classrooms and multi-purpose rooms, health/personal services suite, cafe
New 125 Live will have access to the P&R
center: gym, pool, ice rink,
© 2008, Copyright NISC
New Models: Case StudyCommunity Center
125 LiveRochester, MN
New Models: Community Center
Centers that don’t say ‘Senior.’ Avenidas, ‘New Roads for Older Adults’
www.avenidas.org 55 Kip Center, ‘Building Bridges to Successful Aging’
www.55kipcenter.org Mill Race Center, ‘A Community Center for Active Adults’
www.millracecenter.org Evergreen Commons, ‘Helping Adults get the Most out of Life’
www.evergreencommons.org PEAK Center, ‘People Experiencing Activity, Arts and Knowledge’
www.peakcenter.org
Callahan Center; The Friendship Center; Beechwood House; Center in the Park; Generations of Indian Valley; Encore Experiences of Harleysville; 50 & Better; The Center; The Connection
© 2008, Copyright NISC
It’s the “IN” thing to do: multi-generational program opportunities, integrated leisure activities, inclusive
Gives taxpayers and other stakeholders the most bang for their buck
Best utilization of facility throughout the week
Serves larger segment of population, including seniors who may not go to a ‘senior center’
Cost sharing results in cost savings
Quality facilities promote quality programs
© 2008, Copyright NISC
Impact
New Models: Community Center
Photo: OPC Center atrium
Community Center:Other Examples
Charleston, SC: Community hospital initiated. City provided land. Holistic wellness focus; Roper provides IT, B&G, finance, payroll etc. www.lowcountryseniorcenter.org
Columbus IN: Community hospital pays lease and manages fitness and p.t. programs and spaces. http://www.millracecenter.org/
Lou Walker Senior Centerwww.louwalkercenter.com
© 2008, Copyright NISC
New Model 3: Wellness Center
© 2008, Copyright NISC
Use of ICAA Dimensions of Wellness www.icaa.cc
Use of evidence-based health promotion programs; innovative technology; current research on wellness
Consistent use of evaluation tools
Fitness center: aerobic and strength machines; group ex. rooms
Significant collaborations, e.g. with healthcare professionals
© 2008, Copyright NISC
New Models: Case StudyWellness Center
The SummitGrand Prairie, TX
The Summit overlooking Central Park and lake
60,000 square feet Open 7 days: 93 hours/week Gym, walking track, fitness room, group
exercise rooms Outdoor recreation space In a park with access to additional amenities Banquet rooms $55/yr residents/$255 non-residentshttp://www.grandfungp.com/TheSummit/
© 2008, Copyright NISC
New Models: Case StudyWellness Center
Center in the ParkPhiladelphia, PA
Evidence-based health promotion programs:
In Touch, Beat the Blues, Harvest Health, Healthy Steps
Partners with Thomas Jefferson University’s Center for Applied Research on Aging and Health
Working on sustainability business plan for Harvest Health, a chronic disease self-management program
www.centerinthepark.orgPhoto: Movin’ and Groovin’ at
Center in the Park
© 2008, Copyright NISC
New Models: Case StudyWellness Center
Refit, Winnipeg, Manitoba
On Hospital campus
Hospital launched program and U. Manitoba helped it grow
Independent nonprofit
Medical model focus
http://www.reh-fit.com
© 2008, Copyright NISC
New Models: Case StudyWellness Center
Wellness InstituteWinnipeg, Manitoba
Independent nonprofit, on Hospital campus, partner with hospital on research
Medical oversight, research conducted
Track, gym, outdoor track, group ex and mind/body, pool, Healthy café, assessments, rehab, child care, massage, CDSM, mindfulness, weight loss, smoking cessation,
Replicating, next in China
http://www.wellnessinstitute.ca/
© 2008, Copyright NISC
New Models: Case StudyWellness Center
Senior Wellness CentersOklahoma City, OK
MAPS, a city-wide bond program
4 new “Senior Wellness Centers”
City funds and manages construction
RFP for organization to manage and operate
Healthy Living, nonprofit created to manage first one, opening in November
40,000 sq ft. $9.2m.
2nd: North Care (Community Mental Health Center) will manage a more medical model
https://www.okc.gov/maps3/
projects/senior.html
© 2008, Copyright NISC
New Models: Case StudyWellness Center
The Adult Wellness CenterRogers, AK
Through our ever changing programming, we help individuals actively age, improve quality of life, and achieve whole person wellness. 7 am- 7 pm weekdays and Saturday morning• State-of-the-art fitness center with cardiovascular and
strength training equipment• Activity pool, therapy pool, and full size Gym• Demonstration kitchen• Wellness garden • Library with computer lab• Multiple meeting, social, and educational rooms• Arts and crafts studiohttp://rogersar.gov/131/Adult-Wellness-Center
© 2008, Copyright NISC
New Models: Case StudyWellness Center
OASISMilwaukee, WI
• 2005 Milwaukee Recreation changed the name of its popular 55+ Senior Center to OASIS (Organization for Active Seniors in Society).
• The name change coincided with efforts to expand program offerings and cater to the needs of more active adults
• The center now boasts an expanded course selection, the Senior Cafe, a state-of-the-art fitness center, a computer lab with high speed Internet access, multipurpose rooms, and an information center.
http://www.milwaukeerecreation.net/oasis/index.htm
Better outcome measurement through evidence-based programs
Increase senior’s physical and mental health
Ability to measurably promote independent lifestyles of seniors
Partnerships with professional organizations
Raise professionalism of senior centers
Attract younger seniors
© 2008, Copyright NISC
Impact
New Models: Wellness Centers
Photo: OPC (Rochester, MI) entrance
New Models: Wellness Center
© 2008, Copyright NISC
Lowcountry Senior Center, Evidence-Based Wellness Programs
http://www.lowcountryseniorcenter.org/
OPC, Rochester, MI
http://www.opcseniorcenter.org/
North Shore (IL) Senior Center, Large Fitness Center
www.nssc.org
North Shore (WA) Senior Center, New Fitness Center
www.northshoreseniorcenter.org
Hollywood Senior Center, Portland, OR Gleaning program
http://hollywoodseniorcenter.org/
Elsie Stuhr Senior Center, ICAA Senior Fitness Test
http://www.thprd.org/facilities/recreation/elsie-stuhr-center
New Model 4: Lifelong Learning/Arts
© 2008, Copyright NISC
Focus on intellectual stimulation, personal growth, and enhanced quality of life
Programs that are inclusive, comprehensive and innovative
Celebrating the exploration of our creative selves
Programs and activities offered on multiple sites
Funding: National Council of Jewish Women, School District, City, County, State
Intellectual, social, cultural enrichment
Self-sustaining through fees. Partner with school district: provide advertising, classrooms
3-session classes
Interview instructors to assess skill levelGeorgiana Wolfson, Executive Director
516-374-4747, [email protected]
© 2008, Copyright NISC
New Models: Case StudyLifelong Learning/Arts
Five Towns Life Enrichment CenterWoodmere, NY
Photo: St. Barnabas (CA) Cyber Cafe
NCOA trademarked program
People build their own playbook. It is fun, innovative, and person-centered education that empowers participants to embrace their gift of longevity by spending more time doing things that are good for themselves and for others.
Developing sustainable behaviors across many dimensions for improved health, economic security, and increased societal participation. https://www.ncoa.org/healthy-aging/aging-mastery-program/
© 2008, Copyright NISC
Aging Mastery Program
New Models: Lifelong Learning/Arts
Photo: Senior Center (Charlottesville, VA) branding campaign
Enhances partner’s programming and facility use by offering senior programs
More (new) seniors access services because of off-site location
Stimulating brain-fitness program helps keep minds alert
Increases partnership opportunities with other agencies (libraries, arts organizations)
© 2008, Copyright NISC
Impact
New Models: Lifelong Learning/Arts
Photo: Senior Center (Charlottesville, VA) branding campaign
Lifelong Learning/Arts:Other Examples
© 2008, Copyright NISC
50 Forward, Nashville, TNhttp://www.fiftyforward.org/performing-arts/
Whitney Senior Centerhttp://mn-stcloud.civicplus.com/93/Whitney-Senior-Center
Princeton NJ Senior CenterPrincetonseniorcenter.org
Center for Lifelong Development at Staten Island JCC: http://clld.sijcc.org/programs.html
New Model 5: Continuum of Care/Transitions
© 2008, Copyright NISC
Comprehensive services and programs that meet the changing needs of consumers as they “age-in-community”.
Helping people stay in Senior Center community instead of ‘aging out’
Incremental as well as structured plans that allow for greater resources on participants as they age.
Services/Programs grounded in evidence-based theory and practice.
Inter-disciplinary, comprehensive collaboration with healthcare institutions, AAA’s, State Offices of Aging and Mental Health, researchers, educational institutions and community-based service providers to create a unique system of care.
Modeled on Beacon Hill Village
Home-based membership services
One-call resource with concierge type service: health and wellness, daily living, arts and culture, community connections
Access and discounts with pre-screened vendors
Medical transportation
Daily telephone check-in
Free emergency preparedness review
Member-only forum, activities, directory
www.avenidas.org
© 2008, Copyright NISC
Avenidas VillagePalo Alto, CA
New Models: Case StudyContinuum of Care/Transitions
Photo: Avenidas Village in action
FREE telephone-based program offering activities, education, friendly conversation, classes, support groups to isolated seniors.
Participants call from the comfort of home through telephone conference calls. No special equipment is needed.
http://www.seniorcenterwithoutwalls.org/
© 2008, Copyright NISC
Senior Center without wallsOakland, CA
New Models: Case StudyContinuum of Care/Transitions
The Front Porch: Designed specifically for individuals with Mild Cognitive Impairment, Early Alzheimer's or other memory-related disorders. Focuses on maintaining and enhancing memory and cognitive functioning.
3 days, 4 hours each day
Memory enhancement, Exercise, Music/art, Social, Education/support for caregiver and loved one, meal, Transportation, Field trips
http://www.modern-maturity.org/early-memory-loss.html Dover, DE
Meeting of Minds: Guided Group Experience for early Memory Impairment
http://newarkseniorcenter.com/programs-and-services/
© 2008, Copyright NISC
Front Porch and Meeting of the MindsDE
New Models: Case StudyContinuum of Care/Transitions
Serves as a conduit for community-based seniors
Promotes independent living
Develops a Continuum of Care
Increases viability of the role and impact of senior centers (even for those who’s health declines)
© 2008, Copyright NISC
Impact
New Models: Continuum of Care/Transitions
New Model 6:Entrepreneurial
© 2008, Copyright NISC
Philanthropic funding
Creative structuring
Generating earned income
Position in the marketplace
Open non-traditional hours
Uses technology to enhance effectiveness and efficiency
Uses strategic management and continuous improvement
Contemporary, ‘hip’ facilities that are new or remodeled
HUD ‘pre-award’ CBDG funding for 40,000 sq. ft. opened in 2006
Contemporary design: glass, steel, stone, digital screens
Designed for today and the future. Non-institutional, not a ‘step away from a nursing home’
‘Corridors of Life’ for continuum of care
Citizen Planning Committees vital to facility development
http://www.louwalkercenter.com/
© 2008, Copyright NISC
Lou Walker Senior CenterLithonia, GA
New Models: Case StudyEntrepreneurial
Photo: Lou Walker courtyard
Positioning, Branding,
Invests in Marketing
Evidence Based Programs
Senior Health and Fitness Day
Expect the Unexpected
www.lowcountryseniorcenter.org
© 2008, Copyright NISC
New Models: EntrepreneurialLowcountry Senior Center, Charleston, SC
No government funding
60% philanthropy: (individual, foundations, corporate)
40% earned income: member and program dues/fees, newsletter ads, facility rental
Focus on position in community, ad campaigns
www.seniorcenterinc.org
© 2008, Copyright NISC
Senior Center, Inc.Charlottesville, VA
New Models: Case StudyEntrepreneurial
Photo: Senior Center branding campaign
All-day with 60 demonstrations, tastings, interactive seminars, exercise. Experiential activities to motivate & empower people to adopt healthy living strategies
Dr. Andrew Weil and 5 other national speakers
Integrated medicine, meditation and mindfulness, etc.
Targeted boomers and active adults
1,500 people
Admission ($15), ads, sponsors, luncheon ($200).
Revenue: $284,000; Expense: $229,000; Net: $55,000
http://www.prweb.com/releases/2012/10/prweb9974813.htm
Forever YoungPhiladelphia, PA
New Models: Case StudyEntrepreneurial
Facilitated Ted Talks, Coursera groups, use of Skype for Gallery talks e.g. http://www.sevenoaksseniors.org/ (MD)
Sip and Swipe—learning on tablets etc over coffee
http://wi-middleton.civicplus.com/index.aspx?nid=109
Ben Rosenthal SC (Queens): Tele-Health kiosks help members monitor their own health; Virtual programming for homebound seniors to participate in classes through two-way video
© 2008, Copyright NISC
Information Technology Usage
New Models: Case StudyEntrepreneurial
MySeniorCenter data base program
Scan card system
Store participant information and program statistics
User-friendly program selection
All senior centers can use
www.myseniorcenter.com
© 2008, Copyright NISC
South Brunswick Senior CenterMonmouth Junction, NJ
New Models: Case StudyEntrepreneurial
La Fetra Center for SeniorsGlendora, CA
Increased control of funding
Greater independence through self-sufficiency
Independence allows for adaptability in a rapidly changing environment
Increased financial security
Increased program stability and sustainability
Increased sense of ownership
© 2008, Copyright NISC
Impact
New Models: Entrepreneurial
Photo: Madison Senior Center
Iowa City (IA) produces own TV show http://icsctv.uiowa.edu/
Evergreen Commons (MI) private fitness club subsidiary www.evergreencommons.com
Sunshine Center (FL) on-site pharmacy www.stpete.org/seniors
© 2008, Copyright NISC
EntrepreneurialOther Examples
New Model 7: The Next Chapter
© 2008, Copyright NISC
Encore (formerly known as Civic Ventures) research illustrates that Americans in the second half of life – regardless of income, educational
level, or race – want to:
•explore options for the next stage of life •pursue educational interests to retool skills or obtain new training•use their skills and experience in flexible work or service opportunities •make meaningful connections with their peers and their community
The Next ChapterResources
© 2008, Copyright NISC
The Next Chapter model helps people navigate the transitions of the second half of life with an emphasis on civic engagement and meaningful work.
Encore now focuses on meaningful work
Many of these programs have folded.
www.Encore.org
Coming Of Age: “Inspiring Opportunities for adults over 50” www.comingofage.org
Award-winning concept and design
Neighborhood-based, retail orientation
Address needs of lower- and working-middle class
An experience open to entire community
Warm, inviting, “ageless” environment
Programs geared for age 55+
Consumer driven menu and services
Licensed as required
www.matherlifeways.com
© 2008, Copyright NISC
Mather LifeWaysChicago IL
New Model 8:Café
Photo: Mather Café
A nonprofit, founded in 1908 in downtown Los Angeles
Helps low income and non-English speaking elders “cross the digital divide.” 1:1 in 5 languages
Computer labs isolate, focusing on the computer
Cyber Café is a lifestyle of learning, using computers to reach broader goals of Healthy Living
Spin-off project: a Film Making Initiative, which uses volunteer film professionals to teach seniors to shoot their own films, edit and digitize them.
Mobile IT, taking to where seniors congregate
www.sbbsla.org
© 2008, Copyright NISC
Borchardt Cyber CaféSt. Barnabas Senior Center, Los Angeles
New Models: Case StudyCafé
Photo: St. Barnabas Cyber Café Film Fest
New Models: New Trends
© 2008, Copyright NISC
Senior Centers engaged in age friendly community planning WHO/AARP Milken Institute HUD, DOT, FTA, DHHS, AofA--Livable for a Lifetime Communities http://pdxscholar.library.pdx.edu/cgi/viewcontent.cgi?article=3319&conte
xt=open_access_etds
Communities re-engineering senior centers and programming http://www.nyc.gov/html/dfta/html/community/innovative_senior_center
s.shtml http://www.aarp.org/content/dam/aarp/livable-
communities/act/civic/transforming-senior-centers-into-21st-century-wellness-centers-louisiana-aarp.pdf
http://www.orangecountync.gov/departments/aging/master_aging_plan_and_aging_initiatives.php
Aging Coalitions/Alliances Bottom up planning, engaging wide variety of stakeholders
New Models: New Trends
© 2008, Copyright NISC
Continued and increased emphasis on outcome measurements
Environmental Wellness Locavore movement Wineries and Beer tastings Community Gardens Farmer’s Markets
Senior Centers that are more empowering of participants, e.g. Aging Mastery Program
Inclusion and Diversity http://sageusa.org/nyc/centers/ http://www.visionsvcb.org/visions/programs/isc/
New Models of Senior Centers
© 2008, Copyright NISC
This power point will be at ??? DVD with photos, literature review, dozens of case studies,
etc. is FREE with NCOA membership www.ncoa.org Email [email protected]
Questions?
Peter M. [email protected]