Download - NIMS? ICS? BCP? OMG!
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TIM BONNOREAD MY BLOG AT:
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NIMS? ICS? BCP? OMG!Disaster Recovery Journal
Fall World 2011 Conference
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Who's Attending This Workshop?
Sample: 80 companies registered as of September 2, 2011
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What We’ll Discuss
Introduction to NIMSIntroduction to ICSRelevance with Business ContinuityBenefitsNext Steps (hint: Implementation)
So … let’s get started, shall we?
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Two Immediate Business Needs
In disaster response, businesses have two critical needs from public safety:1. Information
Relative to the incident – current and future Critical to decision making and planning
2. Access To our facilities Decision makers
Do you have the keys to access your “gatekeepers”?
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5Homeland Security Presidential Directives (HSPDs)
Management of Domestic IncidentsHSPD-5HSPD-5
HSPD-8HSPD-8
National Incident Management System (NIMS)
Mandates
National Preparedness
Critical Infrastructure Identification, Prioritization, and Protection
HSPD-7HSPD-7
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NIMS Overview
What ? . . . NIMS provides a consistent nationwide template . . .
Who? . . . to enable Federal, State, tribal, and local governments, the private sector, and nongovernmental organizations to work together . . .
How? . . . to prepare for, prevent, respond to, recover from, and mitigate the effects of incidents regardless of cause, size, location, or complexity . . .
Why? . . . in order to reduce the loss of life and property, and harm to the environment.
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NIMS: What It Is & What It’s Not
NIMS is . . . A flexible framework of:
Doctrine Concepts Principles Terminology Organizational processes
Applicable to all hazards and jurisdictions
NIMS is not . . . An operational
incident management plan
A resource allocation plan
A terrorism/WMD-specific plan
Designed to address international events
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NIMS Components
1. Preparedness2. Communications
and Information Management
3. Resource Management
4. Command and Management
5. Ongoing Management and Maintenance
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Preparedness: Continuous Cycle
Organizing
TrainingEvaluating
Taking Corrective
Action
Preparedness Cycle
Exercising
Equipping
Planning
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Coordination of Preparedness Activities
Effective preparedness activities involve coordination among:
Individuals Preparedness organizations Nongovernmental
organizations (NGOs) The private sector
The private sector owns and protects 85 percent of the nation’s infrastructure
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NIMS Preparedness Efforts
Preparedness efforts include: Planning
Essential functions. Orders of succession. Delegations of authority. Continuity facilities. Continuity communications. Vital records management. Human capital.
Procedures and protocols Training and exercises Personnel qualifications and
certification Equipment certification
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Training
Training should allow practitioners to:
Use the concepts and principles of NIMS in exercises, planned events, and actual incidents.
Become more comfortable using NIMS, including the Incident Command System.
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Exercises
Exercises should: Include multidisciplinary,
multijurisdictional incidents. Include participation of
private-sector and nongovernmental organizations.
Cover aspects of preparedness plans, particularly the processes and procedures for activating local, intrastate, or interstate mutual aid and assistance agreements.
Contain a mechanism for incorporating corrective actions.
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NIMS Components
Multiagency Coordination Systems
Public Information
IncidentCommandSystem
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What Is ICS?
ICS: Is a standardized, on-scene,
all-hazard incident management concept.
Allows its users to adopt an integrated organizational structure that matches the complexities and demands of incidents.
Permits seamless integration of responders from all jurisdictions.
Can be used for incidents of any type, scope, and complexity.
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Why ICS?
Without ICS
With ICS
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ICS Organizational Components
BranchesBranches Air OpsBranchAir OpsBranch
DivisionsDivisions GroupsGroups
Operations SectionOperations Section
Single ResourceSingle Resource
Task ForceTask Force
Strike TeamStrike Team
ResourcesUnitResourcesUnit
Planning SectionPlanning Section
Demob.UnitDemob.Unit
SituationUnitSituationUnit
Doc.UnitDoc.Unit
Logistics SectionLogistics Section Finance/Admin.SectionFinance/Admin.Section
CompensationClaims UnitCompensationClaims Unit
ProcurementUnitProcurementUnit
Cost UnitCost Unit
Incident CommanderIncident Commander
Public InformationOfficerPublic InformationOfficer
LiaisonOfficerLiaisonOfficer
SafetyOfficerSafetyOfficer
Commun.UnitCommun.Unit
MedicalUnitMedicalUnit
FoodUnitFoodUnit
ServiceBranchServiceBranch
SupportBranchSupportBranchStaging AreaStaging Area
SupplyUnitSupplyUnit
FacilitiesUnitFacilitiesUnit
GroundSupportUnit
GroundSupportUnit
TimeUnitTimeUnit
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ICS Features
Standardization Common terminology
Command Establishment and
transfer of command Chain of command and
unity of command Unified command
Planning/Organizational Structure
Management by objectives
Incident Action Plan (IAP) Modular organization Manageable span of
control
Facilities and Resources Comprehensive resource
management Incident locations and
facilities Communications/Information
Management Integrated
communications Information and
intelligence management Professionalism
Accountability Dispatch/Deployment
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Common Terminology
Using common terminology helps to define: Organizational
functions. Incident facilities. Resource descriptions. Position titles.
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Modular Organization
Incident command organizational structure is based on: Size, type, and
complexity of the incident.
Specifics of the hazard environment created by the incident.
Incident planning process and incident objectives.A key principle of ICS is its flexibility.
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ICS Expansion and Contraction
Although there are no hard-and-fast rules, remember that: Only functions/positions
that are necessary are filled.
Each activated element must have a person in charge.
An effective span of control must be maintained.
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ICS Management
ICS span of control for any supervisor: Is between 3 and 7
subordinates. Optimally does not exceed 5
subordinates.
Delegating to the lowest level possible allows ICS supervisors to: Assign responsibilities to
subordinates. Until a task is delegated, the supervisor must assume responsibility for completing it.
Maintain a manageable span of control for the supervisor.
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Unity of Command
Under unity of command, personnel: Report to only one
supervisor. Receive work
assignments only from their supervisors.
Don’t confuse unity of command with Unified Command!
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Unified Command
As a team effort, Unified Command allows all agencies with jurisdictional authority or functional responsibility for an incident to jointly provide management direction to the incident.
In Unified Command, no agency’s legal authorities will be compromised or neglected.
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Incident Command Post (ICP)
Emergency Operations Center (EOC)
The location from which the Incident Command directs operations.
Generally located at or in the immediate vicinity of the incident site.
A central location that supports Incident Command by:
Making executive/policy decisions.
Coordinating interagency relations.
Dispatching and tracking requested resources.
Collecting, analyzing, and disseminating information.
Sites
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Incident Command Functions
Note: Intelligence may be added as a function, if required, to meet incident management needs.
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Incident Commander
Upon arriving at an incident, the higher ranking person will either assume command, maintain command as is, or transfer command to a third party.
In some situations or agencies, a lower ranking but more qualified person may be designated as the Incident Commander.
The Incident Commander performs all major ICS command and staff responsibilities unless the ICS functions are delegated and assigned.
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Incident Commander Role
The Incident Commander: Provides overall
leadership for incident response.
Delegates authority to others.
Takes general direction from agency administrator/official.
Incident Commander
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Incident Commander Responsibilities
The Incident Commander is specifically responsible for: Ensuring incident safety. Providing information services to internal and
external stakeholders. Establishing and maintaining liaison with other
agencies participating in the incident. All activities and functions until delegated and assigned
to staff. Assessing need for staff. Establishing incident objectives. Directing staff to develop
the Incident Action Plan.
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30Incident Commander’s
RoleExecutive’s/Senior
Manager’s Role
The Incident Commander:Manages the
incident at the scene.Keeps the EOC
informed on all important matters pertaining to the incident.
These managers provide the following to the Incident Commander:PolicyMissionStrategic directionAuthority
Incident Management Roles
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Command Staff
It may be necessary for the Incident Commander to designate a Command Staff that:
Provides information, liaison, and safety services for the entire organization.
Reports directly to the Incident Commander.
IncidentCommander
IncidentCommander
SafetyOfficerSafetyOfficer
LiaisonOfficerLiaisonOfficer
Public InformationOfficer
Public InformationOfficer
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Public Information Officer (PIO)
Advises Incident Commander on information dissemination and media relations. Incident Commander approves information that the PIO releases.
Obtains information from and provides information to Planning Section.
Planning Section Chief
Public Information
Officer
Obtains information from and provides information to community and media.
Community and Media
Incident Commander
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Safety Officer
Advises Incident Commander on issues regarding incident safety.
Incident Commander
Works with Operations to ensure safety of field personnel.
Operations Section Chief
Ensures safety of all incident personnel.Incident Resources
Safety Officer
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Liaison Officer
Assists Incident Commander by serving as point of contact for agency representatives who are helping to support the operation.
Liaison Officer
Provides briefings to and answers questions from supporting agencies.
Agency Representative
Incident Commander
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General Staff (Section Chiefs)
Incident management personnel organized according to function and reporting to the Incident Commander.
SafetyOfficerSafetyOfficer
LiaisonOfficerLiaisonOfficer
Public InformationOfficer
Public InformationOfficer
Command Staff
IncidentCommander
IncidentCommander
OperationsSection ChiefOperations
Section ChiefPlanning
Section ChiefPlanning
Section ChiefLogistics
Section ChiefLogistics
Section ChiefFinance/AdminSection Chief
Finance/AdminSection Chief
General Staff
Note: An Intelligence/Investigations Chief may be established, if required, to meet incident management needs.
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Operations Section
The Operations Section: Directs and coordinates
all incident tactical operations.
Is typically one of the first organizations to be assigned to the incident.
Expands from the bottom up.
Has the most incident resources.
May have Staging Areas and special organizations.
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Operations Section Chief
The Operations Section Chief: Develops and
implements strategy and tactics to carry out the incident objectives.
Organizes, assigns, and supervises the tactical field resources.
Supervises air operations and those resources in a Staging Area.
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Planning Section
Maintains resource status.Maintains and displays
situation status.Prepares the Incident Action
Plan.Develops alternative
strategies.Provides documentation
services.Prepares the Demobilization
Plan.Provides a primary location
for Technical Specialists assigned to an incident.
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The Planning “P”
Incident/Event
Notifications
Initial Response& Assessment
Incident BriefUsing ICS-201
Initial IC/UCMeeting
TacticsMeeting
Preparing forthe Planning
MeetingPlanningMeeting
Execute Plan& AssessProgress
New OpsPeriod Begins
IAP Prep &Approval
OperationsBriefing
Init
ial
Re
sp
on
se
IC/UCDevelop/Update
ObjectivesMeeting
Preparingfor theTacticsMeeting
Command &General Staff
Meeting
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I’ll Take Documentation For $500 Alex
What process do you have in place to document your
company’s response & recovery actions?
How effective are you in documenting
your actions?
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Planning Section: Documentation Unit
Provides documentation services, including the written Incident Action Plan.
Maintains and archives all incident-related documentation
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Forms and Supporting Documents
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Planning Section Chief
The Planning Section Chief: Gathers, analyzes, and
disseminates information and intelligence.
Manages the planning process.
Compiles the Incident Action Plan.
Manages Technical Specialists.
Planning Section Chief
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Logistics Section
Responsible for: Communications. Medical support to incident personnel. Food for incident personnel. Supplies. Facilities. Ground support
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Logistics Section Chief
The Logistics Section Chief: Provides resources and
services required to support incident activities.
Develops portions of Incident Action Plan and forwards them to Planning Section.
Contracts for and purchases goods and services needed at the incident.
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Finance/Administration Section
Contract negotiation and monitoring
Timekeeping Cost analysis Compensation for
injury or damage to property
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Finance/Administration Section Chief
The Finance/Admin Section Chief: Is responsible for financial
and cost analysis. Oversees contract
negotiations. Tracks personnel and
equipment time. Processes claims for
accidents and injuries. Works with Logistics to
ensure resources are procured.
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Relevance to BCP
OSHA Hazardous Waste Operations and Emergency
Response [29 CFR 1910.120]PS-PrepDRII Professional Practices
#5 - Emergency Response and Operations #10 - Coordination with External Agencies
BCI Good Practice Guidelines “Developing and Implementing a BCM Response”
Business Emergency Operations Centers (BEOC)
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PS-PREP
ASIS International SPC.1-2009 Organizational Resilience: Security Preparedness, and Continuity Management System – Requirements with Guidance for use (2009 Edition).
British Standards Institution 25999 (2007 Edition) - Business Continuity Management.(BS 25999:2006-1 Code of practice for business continuity management and BS 25999: 2007-2 Specification for business continuity management)
National Fire Protection Association 1600-Standard on Disaster / Emergency Management and Business Continuity Programs
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Benefits
Greater Efficiency Since ICS is designed for use by trained personnel to direct and coordinate efforts in a crisis situation, managers will be able to more efficiently handle both internal and external crises.
Better Coordination Those tasked with Response and Recovery responsibilities will be able to better coordinate with outside agencies and organizations during a crisis if ICS is implemented.
More Effective Communication Organizations will be able to more effectively communicate with other stakeholders (i.e. outside agencies and organizations) when they use common terminology.
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Next Steps
1. Learn more about ICS2. Determine how best to incorporate NIMS &
ICS into your BCP3. Network with your Public Sector
counterparts4. Train and Exercise5. Use your adoption of NIMS & ICS to
differentiate your company from your competitors
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How To Contact Me
Tim Bonnoe-mail: [email protected]: www.linkedin.com/in/timbonnoMy blog: www.timbonno.wordpress.comFollow me on Twitter