@

</>

3

86%of customers

willing to pay more

for be�er customer experience

89%

Offering a Premium Customer Experience

4

Research. Identify. Learn

92%

Success depends on not giving them a reason to

change.

How to choose a strategic partner that delivers premium customer experience ?

About Tata BSS

Anirban Cha�erjeeHead of Marke�nganirban.cha�erjee@tata-bss.com