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Organizational Communication &
Professional Communicational Management
Submitted by:-Kiran Paul
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Organizational Communication :- Communication is the life source of organizations because organizations involve people. People cannot interact with each other without communication.
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Communication
Purposes for communication
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•The higher officials give instructions to lower officials.
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•Interaction between employers in an organization that may be formal or informal.
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•Discussion in an organization is the foremost purpose of communication.
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•Providing information to all the employers is another purpose of communication in an organization.
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•Convincing others of an idea in order to make them active participants of the project.
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•Communication (talking) is the way through which the solution of any problem can be taken.
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•For negotiation purpose in an organization communication between employers are there.
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•Leader feels that leading is nothing but coordinating and facilitating of work.
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•For complains/suggestions purpose communication is needed
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•Report writing or written communication is also the function of organizational communication.
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•For expressing regret/disliking at work place, communication is needed.
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•For an enquiry(formal investigation) communication is required .
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• Organizational success depends on the collective efforts of the employees, it can be done only with motivation
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•Cajoling is pleasing someone when they are angry and emotionally upset.
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Communicational barriers in an organization•Sometimes organization’s structure becomes a barrier.•Excess rules and regulations in organization create a barrier in communication.• Roles and status of different employers in organization becomes hinder in communication.•Moreover Superior- Subordinates relationship also effect communication process.
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Main forms of communication in business
Internal – Operational communication
External – Operational communication Personal communication
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Do’s and Don’t
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