Organizational Communication &

Professional Communicational Management

Submitted by:-Kiran Paul

Organizational Communication :- Communication is the life source of organizations because organizations involve people. People cannot interact with each other without communication.

Communication

Purposes for communication

•The higher officials give instructions to lower officials.

•Interaction between employers in an organization that may be formal or informal.

•Discussion in an organization is the foremost purpose of communication.

•Providing information to all the employers is another purpose of communication in an organization.

•Convincing others of an idea in order to make them active participants of the project.

•Communication (talking) is the way through which the solution of any problem can be taken.

•For negotiation purpose in an organization communication between employers are there.

•Leader feels that leading is nothing but coordinating and facilitating of work.

•For complains/suggestions purpose communication is needed

•Report writing or written communication is also the function of organizational communication.

•For expressing regret/disliking at work place, communication is needed.

•For an enquiry(formal investigation) communication is required .

• Organizational success depends on the collective efforts of the employees, it can be done only with motivation

•Cajoling is pleasing someone when they are angry and emotionally upset.

Communicational barriers in an organization•Sometimes organization’s structure becomes a barrier.•Excess rules and regulations in organization create a barrier in communication.• Roles and status of different employers in organization becomes hinder in communication.•Moreover Superior- Subordinates relationship also effect communication process.

Main forms of communication in business

Internal – Operational communication

External – Operational communication Personal communication

Do’s and Don’t