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Karin Ahlin
Approaching the
Intangible Benefits
of a Boundary
Object
CONTENT
Area of interest
Aim
Research questions
Method
Theoretical lens – boundary object
Analysis research questions
Contributions
Further research
AREA OF INTEREST
BACKGROUND
Digital information is understood by individuals and forms a
common knowledge base (Langefors 1995)
Benefit factors of a process and its inherent parts is necessary
to understand (Ward and Daniels 2006)
The mixture of tangible and intangible benefits are to be
summed up as the total benefit (Frisk 2011).
Intangible benefits are the non-measurable qualitative benefit
factors (Frisk 2007)
AIM
The aim of this licentiate thesis is to describe,
analyse and visualise the benefit of internal
organisational digital information. To put emphasis
on both of the included core components, the view
of benefits used will be the intangible benefits and
the digital information is operationalised by
structured information.
RESEARCH QUESTIONS
1. Which are the intangible benefits from structured
information and how are they affected by information
management?
2. How can the intangible benefit factors of structured
digital information be visualised and juxtaposed?
WORK PROCESS RQ 2
THEORETICAL LENS – BOUNDARY
OBJECT
THEORETICAL LENS -
BOUNDARY OBJECT
ANALYSIS RQ 1 – FIRST PARTWhich are the intangible benefits from structured information
and how are they affected by information management?
Knowledge
ANALYSIS RQ 1 – FIRST PART
Which are the intangible benefits from structured information
and how are they affected by information management?
Semantic interoperability
ANALYSIS RQ 1 – SECOND PART
Not managed – few or no benefit factors are reached
Which are the intangible benefits from structured information and
how are they affected by information management?
ANALYSIS RQ 2 How can the intangible benefit factors of structured digital
information be visualised and juxtaposed?
ANALYSIS RQ 2 Visualisation case Alpha
ANALYSIS RQ 2 Visualisation case Beta
ANALYSIS RQ 2 Juxtaposed case Alpha and Beta
CONTRIBUTIONS
Academic contribution Business side contribution
Analysis of intangible benefits
of digital information
Creation of a model for
juxtaposition of intangible benefits
FURTHER RESEARCH
A model and method for internal organisational definition and
measurement of their intangible benefits for digital information.
The understanding of how intangible benefit factors are influenced
by time as a factor.
Tack!