Karin Ahlin

Approaching the

Intangible Benefits

of a Boundary

Object

CONTENT

Area of interest

Aim

Research questions

Method

Theoretical lens – boundary object

Analysis research questions

Contributions

Further research

AREA OF INTEREST

BACKGROUND

Digital information is understood by individuals and forms a

common knowledge base (Langefors 1995)

Benefit factors of a process and its inherent parts is necessary

to understand (Ward and Daniels 2006)

The mixture of tangible and intangible benefits are to be

summed up as the total benefit (Frisk 2011).

Intangible benefits are the non-measurable qualitative benefit

factors (Frisk 2007)

AIM

The aim of this licentiate thesis is to describe,

analyse and visualise the benefit of internal

organisational digital information. To put emphasis

on both of the included core components, the view

of benefits used will be the intangible benefits and

the digital information is operationalised by

structured information.

RESEARCH QUESTIONS

1. Which are the intangible benefits from structured

information and how are they affected by information

management?

2. How can the intangible benefit factors of structured

digital information be visualised and juxtaposed?

WORK PROCESS RQ 2

THEORETICAL LENS – BOUNDARY

OBJECT

THEORETICAL LENS -

BOUNDARY OBJECT

ANALYSIS RQ 1 – FIRST PARTWhich are the intangible benefits from structured information

and how are they affected by information management?

Knowledge

ANALYSIS RQ 1 – FIRST PART

Which are the intangible benefits from structured information

and how are they affected by information management?

Semantic interoperability

ANALYSIS RQ 1 – SECOND PART

Not managed – few or no benefit factors are reached

Which are the intangible benefits from structured information and

how are they affected by information management?

ANALYSIS RQ 2 How can the intangible benefit factors of structured digital

information be visualised and juxtaposed?

ANALYSIS RQ 2 Visualisation case Alpha

ANALYSIS RQ 2 Visualisation case Beta

ANALYSIS RQ 2 Juxtaposed case Alpha and Beta

CONTRIBUTIONS

Academic contribution Business side contribution

Analysis of intangible benefits

of digital information

Creation of a model for

juxtaposition of intangible benefits

FURTHER RESEARCH

A model and method for internal organisational definition and

measurement of their intangible benefits for digital information.

The understanding of how intangible benefit factors are influenced

by time as a factor.

Tack!