Download - Quality Control System And ISO 9000
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QUALITY CONTROL SYSTEM AND ISO9000
By
Munif Ahmad
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QUALITY CONTROL SYSTEM AND ISO9000
“Prevention is better then cure”
“Prevention”
and
“Cure”
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Basic Definition
International Standard Organization ISO
“ -A s eries of management and quality as s urance s tandards deve loped for firms
competing in international market”.
Organizational Quality Control Departments“ , In an organizational any method of
determining the extent to which goods or s ervices match s ome s pec ified quality
s tandard”.
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QCS Approach
Internal• Quality Control Inspectors• Departmental Standards• Organizational Standards
• Total Quality Management TQM
• Quality Control Circles
External• Government• International
1963 MIL US MILITARY1969 AQAP NATO3 DEF 05-21 UK
DEFENCE4 BS5750 BSI5 ISO 9000 ISO6 ISO REVISION 1• ISO 9000 VISION 2000
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Competitive Viewpoint
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Producer’s Viewpoint
• Customer’s needs• Meeting needs• Faultless processing• Reliable bought-in
material and components
• Certified performance and safety
• Suitable packaging• Punctual delivery
• Efficient back-up service
• Feedback of the field experience
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ISO 900020 Requirements
• Management Responsibilities
• Quality System Principles• Auditing the Quality System
• Quality in Marketing
• Quality in Purchasing• Control of Verification Status