QUALITY CONTROL SYSTEM AND ISO9000

By

Munif Ahmad

QUALITY CONTROL SYSTEM AND ISO9000

“Prevention is better then cure”

“Prevention”

and

“Cure”

Basic Definition

International Standard Organization ISO

“ -A s eries of management and quality as s urance s tandards deve loped for firms

competing in international market”.

Organizational Quality Control Departments“ , In an organizational any method of

determining the extent to which goods or s ervices match s ome s pec ified quality

s tandard”.

QCS Approach

Internal• Quality Control Inspectors• Departmental Standards• Organizational Standards

• Total Quality Management TQM

• Quality Control Circles

External• Government• International

1963 MIL US MILITARY1969 AQAP NATO3 DEF 05-21 UK

DEFENCE4 BS5750 BSI5 ISO 9000 ISO6 ISO REVISION 1• ISO 9000 VISION 2000

Competitive Viewpoint

Producer’s Viewpoint

• Customer’s needs• Meeting needs• Faultless processing• Reliable bought-in

material and components

• Certified performance and safety

• Suitable packaging• Punctual delivery

• Efficient back-up service

• Feedback of the field experience

ISO 900020 Requirements

• Management Responsibilities

• Quality System Principles• Auditing the Quality System

• Quality in Marketing

• Quality in Purchasing• Control of Verification Status