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INPLANT TRAINING
ON
CLIENTS PROCESSING DEPARTMENT
AT
MEZOBLANACA SOLUTION
SUBMITTED BY,
S.RAGHAVAN (0926K0191)
Under the Guidance of
Mrs. R.LALITHA
Lecturer in Information and Computer Technology
Submitted in Partial Fulfillment for the award of the degree of
BACHELOR OF SCIENCE (COMPUTER TECHNOLOGY)
DEPARTMENT OF INFORMATION AND COMPUTER TECHNOLOGIES
SRI KRISHNA ARTS AND SCIENCE COLLEGE
(Affiliated to Bharathiar University)
Accredited by NAAC with A grade, An ISO 9001 2008 Certified Institution
Kuniamuthur, Coimbatore - 641008.
2011-2012
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CERTIFICATE
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ACKNOWLEDGEMENT
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ACKNOWLEDGEMENT
I express my sincere thanks to the management of SRI KRISHNA ARTS AND
SCIENCE COLLEGE for giving me chance to be the part of this institution.
I express my gratitude to Dr. K. Sundararaman, M. com., M. Phil., Ph.D., Principal
SRI KRISHNA ARTS AND SCIENCE COLLEGE for having given me the opportunity to
under go the Institutional training.
I also thank Mrs. Jeen Marcelene MCA., M. Phil., Head of the department,
Department of Information and Computer Technologies for guiding me for the training.
I honorably thank Chairman of Mezoblanca Solutions Pvt Ltd., for providing this
opportunity to complete my INPLANT TRAINING in their organization.
I would like to thank Mrs.Shobana balaji for guiding me during my INPLANT
TRAINING in this institution.
I would also thank all the staff members of Carolina Technology Solutions Pvt Ltd whom
I met in this time period for all the feedback and help which they provided to me.
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CONTENTS
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CONTENTS
TITLE PAGE NO
I. INTRODUCTION1.1 BACKGROUND OF THE COMPANY
1.1.1 BUSINESS OPERATION1.1.2 ORGANIZATION CHART
II. HARDWARE AND SOFTWARE REQUIREMENTS2.1 SOFTWARE REQUIREMENTS2.2 HARDWARE REQUIREMENTS
III. INPLANT TRAINING ISSUES
3.1 IT SCOPE3.2 IT ACTIVITIES3.3 CLIENTS PROCESSING DEPARTMENT3.4
DIFFERENT TABS IN THE WEB PAGE
3.5 FLOW CHART3.6 SCREEN SHOTS3.7 CONCLUSION
IV. REFERENCES AND APPENDICES
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INTRODUCTION
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BACKGROUND OF THE COMPANY:
COMPANY PROFILE
Mezoblanaca is a global consulting and technology services company specializing in
industry-specific solutions, strategic outsourcing and integration services. Clients gain
competitive advantage by leveraging our unique delivery capability to achieve rapid deployment,
world-class quality and reduced costs. Mezoblanaca is well known in application maintenance
and development outsourcing in the e-commerce, real estate, retail and distribution,
manufacturing, telecommunications and high-tech industries.
Mezoblanaca was found in 2002.Carotechs established offshore facilities in India, and is a
pioneer in seamlessly integrating offshore capabilities into its offerings.
Mezoblanaca has maintained a strong clientele base with approximately 90 percent
recurring business. The companys professional heritage bridges the largest 'Old World' legacy
systems and the New Economy's leading-edge web applications
Mezoblanaca have three international delivery centers.
USA UK INDIA-Development Center
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MEZOBLANACA SERVICE OFFERINGS
Application Development & Maintenance:
Mezoblanaca rich heritage in application maintenance and development outsourcing
(AMD/O) allows us to develop and integrate the solutions required to efficiently and cost-
effectively manage high volume transaction-based business processes. The companys state-of-
the-art IT outsourcing services rely on more than a decade of audited quality processes, its own
worldwide network and infrastructure, and highly qualified professionals in place to reduce risk
and operating costs, while improving quality.
Independent Verification & Validation Services:
To give its clients an unbiased opinion on issues related to software, the company offer
Independent Testing services. Mezoblanaca testing, verification and validation methodologies
are customized for various industries to ensure usability and interoperability of software
applications and systems. One of the prime objectives of this service offering is to reduce defects
across a SDLC process.
Infrastructure Services:
Mezoblanaca offer end-to-end infrastructure services by leveraging its unique global delivery
methodology. Its clients benefit from its flexible infrastructure management model that is
consistent, predictable and cost-effective.
Packaged Application Services:
Mezoblanaca have alliances with leading packaged software organizations that cover
ERP, SCM, CRM and EAI. Its in-depth vertical expertise adds more value to product
implementation, upgrades, customization and support-related assignments we undertake. Thecompanys clients approach them for product evaluation, selection and implementation services
to ensure reduced cost of ownership, quicker returns and lower risks.
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Product Engineering:
Mezoblanaca partners with clients to handle large product development activities. Its
ability to meet the clients' product development related needs leads to shorter concept-to-market
lifecycle, IP protection, reduced cost of ownership and enhanced innovation.
Systems Integration:
For more than two decades, Mezoblanaca has helped clients to seamlessly integrate
diverse systems, applications and platforms. Organizations approach us to minimize risk,
leverage IT investments, and in the process, to ensure smooth and productive functioning of the
IT infrastructure.
Business & Knowledge Process Services:
Mezoblanaca manages back-office business processes, analytical services and
transactions on behalf of its clients.
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BUSINESS OPERATION:
DIFFERENT DEPARTMENTS IN THE COMPANY
The various departments in the company are as follows:
Marketing Department Finance and HR Department Payroll process department Clients processing department Software development Software testing
MARKETING DEPARTMENT:
The main function of this department is to create customer interest in products or
services. Marketing is an integrated process through which companies build strong customer and
create value for their customers and for themselves.
FINANCE AND HR DEPARTMENT:
This department keeps in track about the money transaction done in the company based
on the sales and purchase done.HR maintains overview of all departments.
SOFTWARE DEVELOPMENT
Software development (also known as application development, software design, designing
software, software application development, enterprise application development, or platform
development) is the development of a software product.
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Software can be developed for a variety of purposes, the three most common being to meet
specific needs of a specific client/business (the case with custom software), to meet a perceived
need of some set of potential users (the case with commercial and open source software), or for
personal use (e.g. a scientist may write software to automate a mundane task). Embedded
software development, that is, the development of embedded software such as used for
controlling consumer products, requires the development process to be integrated with the
development of the controlled physical product.
PAYROLL PROCESS
In a company, payroll is the sum of all financial records of salaries for an employee, wages,
bonuses and deductions. In accounting, payroll refers to the amount paid to employees for
services they provided during a certain period of time. Payroll plays a major role in a company
for several reasons. From an accounting point of view, payroll is crucial because payroll and
payroll taxes considerably affect the net income of most companies and they are subject to laws
and regulations (e.g. in the US payroll is subject to federal and state regulations). From ethics in
business viewpoint payroll is a critical department as employees are responsive to payroll errors
and irregularities: good employee morale requires payroll to be paid timely and accurately. The
primary mission of the payroll department is to ensure that all employees are paid accurately and
timely with the correct withholdings and deductions, and to ensure the withholdings and
deductions are remitted in a timely manner. This includes salary payments, tax withholdings, and
deductions from a paycheck.
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SOFTWARE TESTING
Software testing is an investigation conducted to provide stakeholders with information about the
quality of the product or service under test . Software testing also provides an objective,
independent view of the software to allow the business to appreciate and understand the risks of
software implementation. Test techniques include, but are not
limited to, the process of executing a program or application with the intent of finding software
bugs (errors or other defects).
Software testing can also be stated as the process of validating and verifying that a software
program/application/product:
1. meets the business and technical requirements that guided its design and development;2. works as expected; and3. can be implemented with the same characteristics.
CLIENTS PROCESSING DEPARTMENT:
How all purchases orders take place and how the products are placed correctly to
customer. This is the back process of E-Business. Customer purchases a product through internet
and completing the process by placing the ordered product in right place is mainly seen in this
project.
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SYNOPSIS
SYNOPSIS
The gist of this project is a detailed study of how purchases are maintained which take
place through the internet. How all purchases orders take place and how the products are placed
correctly to customer. This is the back process of E-Business. Customer purchases a product
through internet and completing the process by placing the ordered product in right place is
mainly seen in this project.
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HARDWARE & SOFTWARE REQUIREMENTS:
SOFTWARE REQUIREMENTS
Operating System : Windows 2000, xp, 2003
Language : DOTNET, ASP.NET, SQLSERVER
HARDWARE REQUIREMENTS
1. Processor Type : Pentium III2. Processor Speed : 1.3GHZ3. RAM : 256 MB RAM4. Hard Disk Capacity : 80 GB5. CD-ROM Drive : Acer 50x6. Floppy Drive : 1.44 MB7. Monitor : Acer8. Mouse : Logitech9. Keyboard : TVS keyboard
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INPLANT TRAINING ISSUES:
IT SCOPE:
ASP.NET:
Microsoft ASP.NET is a free technology that allows programmers to create dynamic web
applications. ASP.NET can be used to create anything from small, personal websites through to
large, enterprise-class web applications.
Carotechs development center in India has a dedicated team of ASP.NET developers and
are one of the foremost companies providing low cost, professional ASP.Net application
solutions for the customers.
ASP.NET is a web application framework developed and marketed by Microsoft to
allow programmers to build dynamic web sites, web applications and web services. It was first
released in January 2002 with version 1.0 of the .NET Framework, and is the successor to
Microsoft's Active Server Pages (ASP) technology. ASP.NET is built on the Common Language
Runtime (CLR), allowing programmers to write ASP.NET code using any supported .NET
language. The ASP.NET SOAP extension framework allows ASP.NET components to process
SOAP messages.
ASP.NET aims for performance benefits over other script-based technologies (including Classic
ASP) by compiling the server-side code to one or more DLL files on the web server. This
compilation happens automatically the first time a page is requested (which means the developer
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need not perform a separate compilation step for pages). This feature provides the ease of
development offered by scripting languages with the performance benefits of a compiled binary.
However, the compilation might cause a noticeable but short delay to the web user when the
newly-edited page is first requested from the web server, but will not again unless the page
requested is updated further.
The ASPX and other resource files are placed in a virtual host on an Internet Information
Services server (or other compatible ASP.NET servers; see Other implementations, below). The
first time a client requests a page, the .NET Framework parses and compiles the file(s) into a
.NET assembly and sends the response; subsequent requests are served from the DLL files. By
default ASP.NET will compile the entire site in batches of 1000 files upon first request. If the
compilation delay is causing problems, the batch size or the compilation strategy may betweaked.
Developers can also choose to pre-compile their "code behind" files before deployment, using
MS Visual Studio, eliminating the need for just-in-time compilation in a production
environment. This also eliminates the need of having the source code on the web server.
DOTNET:
Microsoft .NET is a software component that runs on the Windows operating system.
.NET provides tools and libraries that enable developers to create Windows software much faster
and easier. .NET benefits end-users by providing applications of higher capability, quality and
security.
The .NET Framework (pronounced dot net) is a software framework that runs primarily on
Microsoft Windows. It includes a large library and supports several programming languages
which allows language interoperability (each language can use code written in other languages).
The .NET library is available to all the programming languages that .NET supports. Programs
written for the .NET Framework execute in a software environment (as contrasted to hardware
environment), known as the Common Language Runtime (CLR), an application virtual machine
http://en.wikipedia.org/wiki/Microsoft_Windowshttp://en.wikipedia.org/wiki/Programming_languagehttp://en.wikipedia.org/wiki/Softwarehttp://en.wikipedia.org/wiki/Hardwarehttp://en.wikipedia.org/wiki/Common_Language_Runtimehttp://en.wikipedia.org/wiki/Virtual_machine#Application_virtual_machinehttp://en.wikipedia.org/wiki/Virtual_machine#Application_virtual_machinehttp://en.wikipedia.org/wiki/Common_Language_Runtimehttp://en.wikipedia.org/wiki/Hardwarehttp://en.wikipedia.org/wiki/Softwarehttp://en.wikipedia.org/wiki/Programming_languagehttp://en.wikipedia.org/wiki/Microsoft_Windows -
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that provides important services such as security, memory management, and exception handling.
The class library and the CLR together constitute the .NET Framework.
The .NET Framework's Base Class Library provides user interface, data access, database
connectivity, cryptography, web application development, numeric algorithms, and network
communications. Programmers produce software by combining their own source code with the
.NET Framework and other libraries. The .NET Framework is intended to be used by most new
applications created for the Windows platform. Microsoft also produces a popular integrated
development environment largely for .NET software called Visual Studio.
SQL SERVER:
Microsoft's SQL Server relational database management system, comprises a database
specifically targeted for embedded and smaller-scale applications. Microsoft SQL Server is a
computer application used to create desktop, enterprise, and web-based database applications. It
is used at different levels and with various goals.
http://en.wikipedia.org/wiki/Virtual_machine#Application_virtual_machinehttp://en.wikipedia.org/wiki/Memory_managementhttp://en.wikipedia.org/wiki/Exception_handlinghttp://en.wikipedia.org/wiki/Base_Class_Libraryhttp://en.wikipedia.org/wiki/User_interfacehttp://en.wikipedia.org/wiki/Data_accesshttp://en.wikipedia.org/wiki/Database_connectionhttp://en.wikipedia.org/wiki/Database_connectionhttp://en.wikipedia.org/wiki/Cryptographyhttp://en.wikipedia.org/wiki/Web_applicationhttp://en.wikipedia.org/wiki/Algorithmhttp://en.wikipedia.org/wiki/Computer_networkinghttp://en.wikipedia.org/wiki/Computer_networkinghttp://en.wikipedia.org/wiki/Source_codehttp://en.wikipedia.org/wiki/Integrated_development_environmenthttp://en.wikipedia.org/wiki/Integrated_development_environmenthttp://en.wikipedia.org/wiki/Microsoft_Visual_Studiohttp://en.wikipedia.org/wiki/Microsoft_Visual_Studiohttp://en.wikipedia.org/wiki/Integrated_development_environmenthttp://en.wikipedia.org/wiki/Integrated_development_environmenthttp://en.wikipedia.org/wiki/Source_codehttp://en.wikipedia.org/wiki/Computer_networkinghttp://en.wikipedia.org/wiki/Computer_networkinghttp://en.wikipedia.org/wiki/Algorithmhttp://en.wikipedia.org/wiki/Web_applicationhttp://en.wikipedia.org/wiki/Cryptographyhttp://en.wikipedia.org/wiki/Database_connectionhttp://en.wikipedia.org/wiki/Database_connectionhttp://en.wikipedia.org/wiki/Data_accesshttp://en.wikipedia.org/wiki/User_interfacehttp://en.wikipedia.org/wiki/Base_Class_Libraryhttp://en.wikipedia.org/wiki/Exception_handlinghttp://en.wikipedia.org/wiki/Memory_management -
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IT ACTIVITIES
CLIENTS PROCESSING DEPARTMENT:
STUDY ON THE E-MARKETING DEPARTMENT:
The system followed by the company is an online store, which sells photographicequipments worldwide.
The different domains in which the company sells the goods are US, UK, Australia andFrance.
The company has warehouses in all these countries, it is from there the goods aredelivered to their customers.
The web address for the UK domain is www.backdropsource.co.uk. The project detailsabout a customer placing an order in the website and how those purchases are
maintained
CUSTOMER PROCESS:
Customer selects the required product Customer adds the product to the cart Then if Customer continue to purchase further, he proceeds with continue purchasing or
with the option of check out.
Then login screen will be displayed after the check out is selected If the customer is existing customer he will proceed with returning customer login box or
he will register new customer login box .
Then Customer will enter the billing details
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Customer must enter the shipping details Customer need to select the way of payment The customer receives an order confirmation with his invoice. The order is confirmed and he gets the total amount due including the shipping and taxes.
CUSTOMER PROCESS FLOW CHART
CUSTOMER
VISITS THE
DOMAIN
SELECTS THE
PRODUCTS TO
BUY
Register with the web
site, enter his billing
and shipping details
Makes the payments and receives a
confirmation number and completes the
process.
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CLIENTS PROCESSING DEPARTMENT:
This is the department where they will maintain the purchases done through e-business. This
department is to place the products to the ordered customers correctly at correct time. This
department undergo following steps
First they will login by giving valid username and password There will be more tabs such as
1. Vendor purchase order2. Vender PO shipping3. Vendor PO receiving4. Stock Details5. Opening Stock6. Orders7. Order Activity8. PO shipping9. PO pending
Orders is selected to the see the purchase orders .Latest orders will be displayed top .To see the
order details we must select the particular purchase order
All details about the purchase order will be displayed
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After seeing the details of purchase order we must make call to the customer and we need to
make verification on shipping details and product details .
After the confirmation we must create a new purchase order to place the order
And atlast we must select the products and select update status to complete the purchase order.
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CONCLUSION
CONCLUSION:
The Back office system of the company is an effective tool to maintain the details of their
customers. The Database is very secure and well protected that the customer details are not
revealed to anyone. The warehouses are also connected with this system so that they ship the
exact goods to the customers. They ensure a safe delivery on time. This is a very good system
that can be used by the Indian markets as well. In country like India people are getting familiar to
Net banking, Phone and Mobile banking making life much simpler and easier. Even though most
of people are hesitant to buy goods over the internet, few come out making their purchases
online. The Indian companies, to match the mindset of our people have also made payments
simple through Cash on Delivery and VPP also. The system is user friendly rather than being
expert friendly. By developing this project, I have gained a lot of experience in Dot Net
programming and understanding the basis of an ERP system