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Page 1: Resume-CBond

Christian Bond

1201 e. Julian Drive Gilbert, AZ 85295 (480)233-8330 [email protected]

Learning & Development Professional

Dedicated leader with over 15 years of proven results using operational and leadership strengths to solve specific and measurable training needs for complex organizations using traditional and new technologies methods.

Profile

Versatile, innovative manager with strengths in training, coaching, sales and career development.

High-energy trainer and creative facilitator, skilled in guiding adult learners through engaging, breakthrough learning opportunities.

Strategic team leader with extensive track record motivating diverse teams and building successful internal and external client relationships.

Forward thinking always looking for ways to deliver cost effective training more efficiently using new technologies.

Skills Summary

Adult Education Training Concepts, Practices and Theories

Team Coaching and Management

Traditional and eLearning Course Development

LMS Implementation and Management

Instructional Design (ISD/ADDIE)

Train-the-Trainer expert

International

conferences and trade shows presenter

Project Management

Licensed Adult Education Teacher

Training Effectiveness Evaluation (ROI/Kirkpatrick)

Sales

Inbound Marketing

Fluent in French and English

Professional Experience

SALES AND CLIENTS RELATIONSHIP MANAGER

Asahi Net International (ANI) - Phoenix, AZ 09/2013 – 05/2015

Member of the senior management team the Sales and Clients Relationship Manager leads the sales and marketing effort for ANI while maintaining the existing client base by developing deep

customers’ relationships. ANI is a Sakai LMS commercial affiliate that provides hosting, support, training and professional services for higher education, corporate and military institutions. LEARNING & CUSTOMER SERVICE MANAGER

Ultraline LLC – San Antonio Texas/Mexico City, Mexico 06/2011 – 08/2013

Member of the senior management team the learning and customer service manager is focused on ensuring Ultraline clients are successful with their LMS). He leads a team of 10 and he’s responsible for the LMS implementation, training and support while developing deep customers’ relationships.

Page 2: Resume-CBond

CHRISTIAN BOND

1201 e. Julian Drive Gilbert, AZ 85295 (480)233-8330 [email protected]

Professional Experience

ENGAGEMENT MANAGER - WESTERN REGION

Moodlerooms – Baltimore, MD 02/2011 – 09/2011

Supervising a team of 8 trainers and support agents, the Engagement Manager is focused on ensuring Moodlerooms’ clients are successful with their LMS solution for the western part of the

USA and LATAM. Responsible for developing deep customer relationships, a thorough understanding of the LMS initiative, identifying client needs and working within a matrix team environment to provide timely and relevant solutions.

SENIOR EDUCATION CONSULTANT

rSmart – Phoenix, AZ 03/2009 - 01/2011

Performed needs analysis, delivered training, provided learning management system

recommendations to customers and internal staff. Helped implemented LMS at more than 15 higher education institutions. TRAINING AND DEVELOPMENT TEAM LEAD Bosch - Fairport, NY 08/2004 - 02/2009 Supervised a national team of 10 trainers. Developed instructor led and eLearning sales and

technical training programs. Provided technical training and support to external customers and Regional Sales Managers. Implemented, managed and designed eLearning training programs and Learning Management System.

Education

Masters in Training Management, Sherbrooke University, Sherbrooke, Quebec, Canada BEd in Adult education, Sherbrooke University, Sherbrooke, Quebec, Canada.

Professional Memberships ATD (American Society for Training & Development) eLearning Guild


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