Download - RightScale Webinar: DevOps in the Cloud: How World-Class IT Shops Release Software Early and Often
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DevOps and Cloud ManagementHow Blackhawk Network Is
Transforming Its IT Organization and Shipping New Products Faster
March 27, 2013
Watch the recording of this webinar
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Today’s PanelPresenting• Arindam Mukherjee, Sr. Manager, Engineering Cloud
Services, Blackhawk Network• Uri Budnik, Cloud Evangelist, RightScale. @uribudnik
Q&A • TBD, Account Manager, RightScale• TBD, Account Manager, RightScale
Please use the “Questions” window to ask questions any time!
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In this webinar:
• What is DevOps
• How does DevOps help IT and my overall company mission
• Blackhawk Network’s approach to DevOps
• Lessons learned
• Q&A
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What is DevOps?
A company's ability to compete is limited by its ability to realize its product vision as quickly and efficiently as possible
Hence: Agile Development
Traditional IT infrastructure requires large commitments of time, money, and minds
Hence: Cloud Computing
The most successful developers of modern applications drive controlled, high-tempo change to their user experiences at unprecedented scales
Hence: DevOps
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• Does this happen in your IT dept. when something breaks?
• Ops: Its not my machines, its your code!
• Developer: Its not my code,its your machines!
• Traditionally:
• Developers job is to add new features
• Ops job is to keep the site stable and fast
How Does DevOps Help?
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• Business requires change
• But, change is the root of most outages
• Discourage change in the interest of stability?
• Build tools and culture to allow change to happen as often as it needs to
How Does DevOps Help?
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How Does DevOps Help?
• DevOps is to operations what agile has been to development
• Replace big changes with constant, repeatable incremental change
• This offers more control and predictability
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Lower the risk of change with tools and culture
• Cloud: automated infrastructure
• Single step builds
• One step deploys
• ServerTemplates
• Small frequent changes, easier to recover if something goes wrong
• Deploy log – Who? When? What?
• Healthy attitude about failure
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Blackhawk Network
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Blackhawk IT before DevOps
Classic Development & Operations division of labor
Ops takes 6-8 weeks to deliver despite best intentions
Top priority is maintaining production
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Blackhawk IT before DevOps
Devs don’t have timely access to environments
Must submit detailed requests
Confidence level—is what is delivered the same as requested?
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A Perfect World For Developers
Sweet, sweet setup!
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DevOps at Blackhawk
Solution provisioning mindset; instead of request processing and incident handling
Take ownership of environments/applications, not just IT assets
Embed in development process to create and iterate on software stack
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Cloud + DevOps + RightScale
DevOps team maintains a catalog of ServerTemplates that developers can use
Self-service portal, no need to ask permission when a new server is needed
Developers are no longer tied to actual servers
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Agile Deployments
Provisioning time now minutes instead of months!
Environments are created programmatically as part of continuous integration
Focus shifts to lifecycle management of server templates – iterate, fine tune, code manage
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Cloud Instance SprawlSide effect of agile programming + DevOps + Cloud — lots of cloud instances running that may not be in use
Robust, targeted and frequent reporting of chargeback allocation and cost trending
Alarms can alert you when the spend on a particular deployment crosses a threshold
PlanForCloud.com helps you forecast costs
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Lessons Learned
• Take ownership of applications
• Embed Ops people into the development process
• Enable developers to self provision environments
• DevOps + RightScale can simplify application lifecycle management — ServerTemplates
• Create dashboard for production operation tasks
• Surface cost information to people that manage budgets
• Think about how to architect for the cloud where adding more infrastructure is no longer a bottleneck
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Q&A
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