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965BaisleyTrail,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 1
1.RacialIntelligenceTraining&Engagement-RITE
RITEwasdesignedspecificallyforpublicservice
professionals,government,andmilitary,whoareengaged
withhandlinghighpressuresituations.Thiscoursewas
specificallydesignedtoincorporateculturalsensitivity,de-
escalationtechniques,andimprovedcommunication
engagement.Thecourseformulais
• EmotionalIntelligence(EI)–theOfficerorEmployee+
• SocialIntelligence(SI)–Engagementwithothers=
• RacialIntelligence(RI)–Positivecommunicationtoourselvesand
thoseweengagewith
Thiscourseisveryeffective,becauseitexpandstheperson’s
communicationabilities,tobetterengagewithothers.Thesix
competenciesincorporatedintothecourseare:
1. EmotionalSelf-Awareness
2. BehavioralSelfControl
3. EthicsandIntegrity
4. SituationalAwareness
5. EmpathyCommunication
6. ConflictManagement
Anyoneemployedinthepublicserviceprofession,wouldfindmultiple
benefitsintakingthiscourse.
RITEACADEMYCOURSES
965BaisleyTrail,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 2
2.Non-CombativeDe-escalationCommunicationTraining-NCDC
ThisRITEprogramisdedicatedtoourpublicservice
professionalsandmilitarypersonnelwhohandle
theday-to-daypressuresofcombativeengagement,
andwhohandlehorrificincidents.Weteach
handlingone’sselfduringpotentiallethal
situations,usingnon-lethalmethods.Thegoalistode-escalatesituations
wherepossible,providingbetteroutcomes.
Officerswilllearnhowtoconnectandcommunicateduringhighimpact
combativeengagementusingEmotionalIntelligenceAwarenessandSocial
Intelligenceengagement.Controllingyouremotionsduringaverystressful
event,likecombativeengagement,iskeytoachievingbetterresults,aswell
assavinglives.Officerswilllearnhowtohandleemotionsaftertraumatic
eventslesseningtheeffectsofPTSD,learninghowtoreleasenegative
traumaticeventsthroughbehavioralself-controltechniques.(RITE’s
MindfulnessTechniques–RMT)
NCDCTrainingiscriticalinhighstresssituations,wheresplit-second
decisionsaremade.Onemustknowhowtoassessthesituationquickly
(usingspace-of-mindtechniques),controltheiremotions,andproceed
forwardtowardsthebestoutcome.
RITEACADEMYCOURSES
965BaisleyTrail,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 3
Partofthiscourseisunderstandingtheeffectsofunconscious(Implicit)
bias,influenceonpresentjudgements,pastengagements(goodandbad),
childhoodexperiences,culturalinfluences,self-perpetuatingbiases,and
stereo-typing,asallcanaffecttheoutcomeofaheightenedsituation.
PTSDinfluenceswithrepetitiveengagementinstressfulsituations
(especiallycombativesituations)canformbias-basedbehavior.
Unconsciousbias-basedinfluencecanhinderaswellasescalateasituation.
RITEAcademyfocusesonhowtoachievebetteroutcomes,de-escalate
situations,aswellasbecomeawareofwhenbiasinfluences(implicitand
explicit)areimpactingthesituationthroughemotionalawarenesstraining.
OurRITETrainingisdesignedtolookatcombativeengagementthruanew
lens,understandinghowimplicitbiasandcontinuedrepetitivecombative
eventscanaffectperformanceanddecisionmaking.EmotionalIntelligence
helpsidentifynegativeemotionsinthepresentmoment,howtocontrol
badbehaviors,improvecommunication,andhowtode-escalatehigh-
pressuresituationswherepossible.
RITEACADEMYCOURSES
965BaisleyTrail,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 4
3.StressPreventionTraining-SPT
Demandingeverydaypressures(work,family,
health,financial)cancausehighlevelsofstress.
Withlongperiodsofanystress,wecanexceedour
abilitytocope,causingphysicalandemotional
breakdowns.Experiencingfrequentillness,mood
swings,highbloodpressure,headachesandbackachesisnotuncommon
withcontinuedstress.Inabilitytohandlestresscancauselostworkdays,
failuretoperform,andcanevenleadtosuicide.
SPTtakesstresspreventiontrainingtoawholenewlevelofawareness,as
wefocusonhelpingtheindividualthroughEmotionalIntelligence(EI).
Mindful-basedstressreductiontakespersonalawarenessandthen
practice.
WhatmakesSPTsuccessfularethetake-awaytoolsstudentsworkwithand
takehomeaftertheclass.TheRITEMindfultakeawaytoolswillbecome
yourgo-tofriendwhenfacedwithastressfulsituation.
Toconsciouslyandsystematicallyworkonreducingonesownstressisthe
keytocareerresiliency.Wehelpyoustayfocusedonwhatisimportantto
you,byunderstandingyour“WHY”.Weteachyouhowtorecognizethe
warningsignsofstressfulreactions,whentoslowdownandmost
importanthowtoPIVOTsoyoucangetbackontrackwithwhatis
important.Mindfulawarenessprovidesclarityofwhatisimportanttoyou,
RITEACADEMYCOURSES
965BaisleyTrail,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 5
understandingthatyouhavemanychoices,andoptionstochoosefrom,
andthenpivotingtofindingthebestsolution.
Often,weacttooquicklybeforelookingatthewholepicture.Partofthis
mindfulnessSPTtrainingiscreatingspaceofmindusingallyoursensory
abilities,thenreactinginacalmerstate.WecombinebothEmotional
Intelligence(You)andSocialIntelligence(Others),foryoutolookatthe
wholepicture,beforemakingtherightconsciousdecisionthatbestfits
yourneeds.
SPTtrainingbringsaboutamoreinnerpiece,evenwhentheoutsideworld
isspiralingoutofcontrolaroundyou.Youwillobtainmorecontentment
withinyourself,treatothersmorefairly,andhaveaheightened
appreciationforlife.
RITEACADEMYCOURSES
965BaisleyTrail,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 6
4.UseofForceRemediationTraining-UFRT
UFRTwasdesignedspecificallyforpublicservice
professionals,government,andmilitary,whoare
engagedwithhandlinghighpressuresituations.
Thiscourseisdesignedtoprovideremediation
followuptrainingafterause-of-forceincident,or
combinationofmultipleuse-of-forceincidents.
UFRTspecificallylooksatuse-of-forceincidentsandworksthroughthem.
Wehelptheagencyreinforcethecompany’sinitiativesinproperuse-of-
forceengagementusingRacialIntelligence.EmotionalandSocial
Intelligenceengagementskillshelptheemployeemoveforward,improving
careerresiliency.Accountabilityinitiativesarethenputinplacetoreduce
futureuse-of-forceincidents.
Afterthecourse,weprovideone-on-onementalcoachingsessions,if
needed,aswellasone-on-onesessionswithin-housetacticaltrainers
throughtrainingconsultations.
RITEACADEMYCOURSES
965BaisleyTrail,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 7
5.CulturalSensitivityTraining-CST
CSTstartswitheachemployee,workingonEmotional
Intelligenceskill-building.Highlightedinthiscourse,is
identifyingeachperson’simplicitandexplicitbias.We
addresssensitiveworkenvironmentsituationsthatcan
causesexualharassment,andculturalinsensitivity.CST
includes(3)corecomponentsofsocialintelligenceengagementinthework
place.
CSTCoaching
Wealsoworkindividuallythroughcoaching,pergroupsessions,anda
teachingcourseincorporatingclassengagementscenariosthatarefun,and
impactful.Thisculturaldiversitycourseimpartsracialbiasinanewlightby
helpingthestudenthelpthemselves,personallyandprofessionally.When
wefeelbetteraboutourselves,wewilltreatothersmorefairlyinthework
environment.
ExclusiveTools
Take-awaytoolsareprovidedforeveryonetouseintheclassandtakewith
them(beyondclass)toworkonthemselves.Wecanalsoworkone-on-one
within-housepersonneltobuildapro-activemodel,oraddressinga
reactivesituationthathasalreadyoccurredwithintheorganization.Our
consultantsarehighlyskilledinworkingwithin-houseleadersinbuildinga
remediationplanwheretheremayhavebeennegativemediaexposure.
RITEACADEMYCOURSES
965BaisleyTrail,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 8
6.EmotionalIntelligenceTraining-EIT
EmotionalIntelligenceTraining(EIT)helpsyour
employeeonapersonallevelaswellasprofessional.
Whenacompanyshowsinterestindevelopingtheir
employeespersonally,theemployeeswillthrive
professionally.EITraininghighlightsthreecore
competenciesofhumanbehavior.Theyare:
1. EmotionalSelf-Awareness
2. BehavioralSelfControl
3. EthicsandIntegrity
Awarenessofone’semotions,(thehighsandthelows),iscriticalto
achievingpersonalsuccess.Changesareseenwithimprovedperformance
atwork,andahappierandfulfillingfamilylife,whilestrengthening
personalcorevaluesandworksuccess.Weprovideeachclassparticipate
withusefultake-awaytool,anddailyexercisestheemployeecanworkon
aftertheclassisfinished.
RITEACADEMYCOURSES
965BaisleyTrail,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 9
7.SocialIntelligenceTraining-SIT
TheSITcourseistypicallytaughtaftertheEmotional
IntelligenceTrainingCoursehasbeencompleted.To
interactwithothersbetter,youmustbeawareofyour
ownemotionsfirst.EmotionalIntelligenceTraining
beingcompletedfirst,allowSITtoworkwithouta
glitch.
Thiscourseishelpsusengagewithothers,whetheritisatwork,orat
home.Itishowyounavigateandnegotiateyourinteractionwithothers.
WeincorporatethreekeycompetenciesofSocialIntelligence:
1. SituationalAwareness
2. EmpathyCommunication
3. ConflictManagement
Thiscoursehelpsemployeesnavigatetheirwaythrougheachdaywithless
stress,therebydecreasingconflict,andincreasingpersonalperformance.
Weteachhowtoidentifybodylanguageofthoseyouengagewith,and
howtoquicklymirrorandmatch(anNLPskill),whatyouwanttoachievein
everyengagement.Weprovidetake-awaytoolsforeachclassparticipant,
alongwithhelpfulexercisestopracticewithaftertheclass.Improving
situationalawarenesshelpsemployeesachievethebestdesiredoutcome
bybeingabletoseethewholepicture,andpickingthebestoption.Thiscan
successfullybeachievedthroughSocialIntelligenceTraining.
RITEACADEMYCOURSES
965BaisleyTrail,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 10
8.De-escalationCommunicationTraining-DCT
DCTisformilitaryandpublicserviceprofessionalsin
high-levelstressfulconditions.Ourcourseteachesthe
persontocontroltheiremotionsunderhigh-pressure
(lifethreatening)situations.
Weuseemotionalawareness,andbehaviorself-controltechniquestofirst
recognizetheemployeesownemotionsfirst,whiledevelopingtheirspace
ofmindskillstoaddressthethreatmoreefficiently.
TheBlock-outSyndrome™isintroduced,wheretheemployeeonlysees
theirownoutcome…whichisoftennotbethebestoutcomeforthe
company.Weteachhowtoexpandsituationalawarenessthrough
controllingemotionalintelligence.Studentslearnhowtoreleasenegative
thoughts(events),thatdeveloppost-traumaticallythroughoutthecourse
ofacareer,andthatmayhavebeenintheirthoughtsforaverylongtime.
Learninghowtodealwithtraumaticengagementsiskeytothistraining.
Weprovideco-workertechniquesforrecognizingBlock-outSyndrome™
andhowtohelpeachotherinhigh-pressuresituations.Weprovidetake
awaytoolsandstep-by-stepexercisesonhowtorecognizewhenheading
towardsBlock-outSyndrome™.Afterthecourse,weprovideone-on-one
mentalcoachingsessions,ifneeded.Wecanalsoworkone-on-onewithin-
housetacticaltrainersthroughtrainingconsultations.
RITEACADEMYCOURSES
965BaisleyTrail,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 11
9.Self-AwarenessTraining-SAT
TheSATcoursetakesbehaviormodificationtoanew
high,usingEmotionalIntelligenceengagement
techniques.Puttingthepersonfirst,understandingself-
worth,havingproductiveandhappylife-skills,and
definingtheirpersonal“why”forself-achievement.
Wefirstaddresseachemployees’well-beingthroughemotionalawareness
skillsandtrainingengagement.Weteachthemhowtoimmediately
addresswhattheyarefeelinginthemoment,andthen,whenre-engaging
withothers.Itteachesthemhowdisengageinnegativebehaviorwithin
themselvesandothers(likeco-workers).Italsoteachesthemhowtotreat
other’sfairlyandbesensitivetoculturaldifferencewithinthework
environment.
Thisisapersonaljourneyofself-awarenessandfulfillmentthatnotonly
helpsthemselvesbutimprovestheirworkperformance.Theclass
participantscan’twaittosharewhattheyhavelearnedwiththeirfamily,
friends,andchildren.Whenyouimprovethepersonfirst,youthenimprove
theworkenvironmentandthenallexternalengagementwithothers,(like
community).Eachpersonisgivenexercisesthattheytakewiththemto
workonpersonally,alongwithphysicaltake-awaytools.Afterthecourse,
weprovideone-on-onementalcoachingsessions,ifneeded.
RITEACADEMYCOURSES
965BaisleyTrail,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 12
10.ExecutiveLeadershipTraining:TheWHYtoSuccess-ELT
ELTaddresseseachLeaderspersonalandprofessional
Why.DefiningourWhyorourpurposeinlifeaswellas
inthemomentiscriticaltogoodleadership.Thisis
divingintosomeofyourleadersuncharteredwaters,
butisnecessaryinhelpingthemtoleadothersmore
effectively.
Wethentakeeachexecutiveleaderonajourneytobuildingtheirteam’s
Why.Thecorecomponentofthiscourseisaboutunderstandingwhat
makesindividualstickontheteam,andhowtosetthebarhigherto
achievesuccessasateam.
Eachclassparticipantisgivenachievableworkexercisesallalongtheway,
aswellasphysicaltoolstohelpeachleaderforthemselvesimprove,while
alsoachievingdesiredgoalswithintheorganizationwithteam
commitment.Afterthecourse,weprovideone-on-onementalcoaching
sessions,ifneeded.
RITEACADEMYCOURSES
965BaisleyTrail,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 13
11.PerformanceImprovementTraining-PIT
Thiscorporatecourseisaboutbringingoutthe
professional“work-athlete”ineverypersononyour
team.Wetakeathleticmindsetskills,tools,and
workbookexercisestohelpeveryoneachievetheir
ownpersonalgoalswhilebuildingcompanymorale.
Theseteam-buildingexercisesarefun,andengaging,andleavesevery
teammemberwantingtomovetheballdownthefield.Everyclass
participantreceivesamotivationalbookcalledTheAthleticMindset,a
workbookinpracticeexercises,andtakeawaytoolsthattheywillindeed
sharewiththeirfamilyandfriends.
Thiscourseisaboutself-improvementtoachievegreaterpersonalsuccess.
Imaginegettingeveryoneonyourteam,goingfortheGOLDMedal.CEO’s,
andcorporateexecutiveslovethiscourse,andtypicallyrequestannual
retrainingoftheirtopexecutives.Thisisahigh-energycoursethatwill
leaveyouwantingtoachievemore,andperformingmoreefficientlyand
effectivelyinyourdailyroutine.Wehaveonestaffprofessionalathleteand
mentalcoachforone-on-onetrainingifneeded.
RITEACADEMYCOURSES
965BaisleyTrail,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 14
12.CareerResiliencyTraining:(3)toolsforSuccess-CRT
CRTisabouthelpingeachemployeeachieve
prolongedcareerresiliency.Weprovide3-toolsfor
successinhowtoachievetheirownpersonalgoals,
whileachievinghighstandardsofworkgoals.
Learningtohandlework-placestress,co-workerengagement,andnegative
influencesthatcanmakeworkplaceenvironmentsundesirableisall
includedinCRT.
Weteacheachemployeehowtousetheirownemotionalintelligenceskills
tohelpimprovethemselvespersonallyfirst,andhownottoengagein
negativeorundesirableworksituations.Partofthecorecomponentofthis
courseisaddressingindividualfeelingsthroughemotionalawareness.
beforeengagingwithothersintheworkenvironment.Weprovidephysical
take-awaytoolsandexercisesforcontinuallearningandpractice.
RITEACADEMYCOURSES
965BaisleyTrail,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 15
13.Inter-departmentCommunicationTraining-ICT
Thiscourse’scorecomponentisencompasses
communicatingbyconnectingwithothers.Webreak
downhowtoconnectwithothers,learninghowuse
interpersonalskillsusingsocialintelligence.
Weteachemployeeshowtoimproveandnurturepositiveinfluences
duringdailyinteractionwithco-workersandotherdepartments.Learning
howtoaddressnegativeinteraction,howtoavoidconfrontation,andhow
toimproveculturalsensitivityarekeycomponentstoICT.
Ourin-classparticipationexercisesarefunandengaging.Wealsobreak
downthedifferenttypesofcommunicationandhowtoimprovethe
communicationskills,throughin-personinteraction,phoneconversations,
meetings,emails,andoffdutyengagement.Weprovidephysicaltake-away
toolsandexercisesforcontinuallearningandpractice.
RITEACADEMYCOURSES
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14.JourneyToLeadership-JTL
Thiscourseisawonderfuljourneyforallleadersin
theclass.Filledwithhighenergy,impactful
engagement,withpositiveandenthusiastictraining
methodsthatleaveemployeeswantingmore.
Eachleaderleaveswithrenewedenthusiasmandtake-awaytoolsthatthey
aretousecontinuallyfor21daysintheirjourneytoleadershipskill-
building.
21DayJTLChallenge
Studieshaveshown,ittakesaminimumof21daystochangeahabit.The
JTLchallengewilldevelopandboostyourleadersestablishedbehavioral
habits.
Ourtrainingcorecomponentsfocusesonthepositiveleadershipskills,
whileremovingoldernegativebehaviors.Weteachyouhowtostayon
tracktoimprovingyourleadershipskills,whilerecognizingwhat
distractionshavetakenyouofftrack.
JTLhelpsyourleadersstayonthebestpathtoachievingyourcompany’s
goals.Weaddressobstaclesandchallengesandhowtocatapultleaders
overanyproblem.Leaderslearnhowtobouncebackquicklywhentheyget
derailedduetoalife-changingevent.
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Whetherjustifiedorunjust,weteachleadershowtoexcelandbounce
backquicklywhenadesiredgoalseemstobetakingtoolong,andhowto
pivotinanewdirectionifneeded.TopCEO’sknowhowtopivotquicklyto
achievegreatsuccess.Incorporatedinthetrainingisself-reflection,team
building,andon-goingleadershipexercises.Afterthecourse,weprovide
one-on-onementalcoachingsessions,ifneeded.
RITEACADEMYCOURSES
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15.PathwaytoEffectiveLeadership-PEL
Findingthebestpersonforthejobisnotalwayseasy.
Often,companieshavegreatemployeesdoinga
mediocrejobbecausetheyareinthewrongposition.
Greatleadershipstartswithfittingasquarepeginto
asquarehole.
ThePELcoursedrillsdownintoeachperson’sleadershipskill-set,learning
howtobuildandimproveoneachoftheirinterpersonalstrengths.
UsingEmotionalIntelligenceandAthleticMindsetskill-buildingtechniques,
weprovidelearningtoolsforeachpersontoworkwithaftertheclass.
Thesetoolsaresimpletouseandeasytoapplyinemployee’severyday
workandpersonalroutine.
Weknowthatwhenyouimprovethepersonpersonally,youbuildabetter
leaderatwork.OurBAGWorkbookisfunandengaging,providingdaily
exercisesthateachemployeecanusetoimprovetheirleadershipskills.
Onecorecomponentofthiscourseiseffectivecommunicationthat
connectswitheachpersonwhoreportsupthechain.PELteaches
employeeshowtohavethosecrucialconversationswitheachofyour
employeestoachievedesiredoutcomes.Afterthecourse,weprovideone-
on-onementalcoachingsessions,ifneeded.
RITEACADEMYCOURSES
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16.MindfulIntelligenceCourse-MIC
ImaginehavingaMICrophonerecordingeverythoughtthatcameintoyourmind,howyoufeelaboutyourself,storingthewordsyousayto
yourself,andlogginghowyoufeelaboutothers?Nowplaythatrecordingback…Whatdoesitsay?
TheMindfulIntelligenceCourse(MIC)addresseshowwetreatourselveswhich
increasesourawarenessofhowwetreatothers.Lookingatourpre-judgements,
implicitbias,andotherfactors,helpsemployeespersonallyandprofessionally,
increasingtheabilitytoachieveourbestMindfulselves.
MIChelpsemployeeswith(4)corefunctions:
1. Emotionalregulationusingemotionalintelligenceawarenessandbehavioral
self-controltechniques
2. Personalstressmanagementapplyingmeditativeexercises
3. CareerresiliencyandimprovedworkperformancemanagementusingPIVOT
leadershipskills
4. Enhancedcommunicationdialog,improvingcommunityrelationsand
customerserviceusingsocialintelligenceengagementpractices.
MIChelpstocreateabias-freeenvironment,whileincorporatingempathic
communicationtechniquestohelpeveryonefeelinclusive.Weteachhowto
RITEACADEMYCOURSES
965BaisleyTrail,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 20
avoidBlock-OutSyndromereducingharmfulandnegativebehaviorwhen
interactingwithothers,especiallyinstressfulsituations.
WeprovideeachclassparticipateMindfultake-awaytools,anddailyexercises
soemployeescanworkonthemselvesduringandaftertheclass.Ourtoolshave
provenresultstohelptheemployeepersonally,andprofessionally.
“Howwequietlyspeaktoourselves,effectshowweoutwardlytreatothers.”–
RandyFriedman,RITEAcademyCo-founder