rite academy courses...(using space-of-mind techniques), control their emotions, and proceed forward...

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RITE ACADEMY COURSES 965 Baisley Trail, The Villages, Florida 32162 Office (561) 444-8704 Fax (561) 203-9030 1 1. Racial Intelligence Training & Engagement - RITE RITE was designed specifically for public service professionals, government, and military, who are engaged with handling high pressure situations. This course was specifically designed to incorporate cultural sensitivity, de- escalation techniques, and improved communication engagement. The course formula is Emotional Intelligence (EI) – the Officer or Employee + Social Intelligence (SI) – Engagement with others = Racial Intelligence (RI) – Positive communication to ourselves and those we engage with This course is very effective, because it expands the person’s communication abilities, to better engage with others. The six competencies incorporated into the course are: 1. Emotional Self-Awareness 2. Behavioral Self Control 3. Ethics and Integrity 4. Situational Awareness 5. Empathy Communication 6. Conflict Management Anyone employed in the public service profession, would find multiple benefits in taking this course.

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Page 1: RITE ACADEMY COURSES...(using space-of-mind techniques), control their emotions, and proceed forward towards the best outcome. ... achieving personal success. Changes are seen with

RITEACADEMYCOURSES

965BaisleyTrail,TheVillages,Florida32162Office(561)444-8704Fax(561)203-9030 1

1.RacialIntelligenceTraining&Engagement-RITE

RITEwasdesignedspecificallyforpublicservice

professionals,government,andmilitary,whoareengaged

withhandlinghighpressuresituations.Thiscoursewas

specificallydesignedtoincorporateculturalsensitivity,de-

escalationtechniques,andimprovedcommunication

engagement.Thecourseformulais

• EmotionalIntelligence(EI)–theOfficerorEmployee+

• SocialIntelligence(SI)–Engagementwithothers=

• RacialIntelligence(RI)–Positivecommunicationtoourselvesand

thoseweengagewith

Thiscourseisveryeffective,becauseitexpandstheperson’s

communicationabilities,tobetterengagewithothers.Thesix

competenciesincorporatedintothecourseare:

1. EmotionalSelf-Awareness

2. BehavioralSelfControl

3. EthicsandIntegrity

4. SituationalAwareness

5. EmpathyCommunication

6. ConflictManagement

Anyoneemployedinthepublicserviceprofession,wouldfindmultiple

benefitsintakingthiscourse.

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2.Non-CombativeDe-escalationCommunicationTraining-NCDC

ThisRITEprogramisdedicatedtoourpublicservice

professionalsandmilitarypersonnelwhohandle

theday-to-daypressuresofcombativeengagement,

andwhohandlehorrificincidents.Weteach

handlingone’sselfduringpotentiallethal

situations,usingnon-lethalmethods.Thegoalistode-escalatesituations

wherepossible,providingbetteroutcomes.

Officerswilllearnhowtoconnectandcommunicateduringhighimpact

combativeengagementusingEmotionalIntelligenceAwarenessandSocial

Intelligenceengagement.Controllingyouremotionsduringaverystressful

event,likecombativeengagement,iskeytoachievingbetterresults,aswell

assavinglives.Officerswilllearnhowtohandleemotionsaftertraumatic

eventslesseningtheeffectsofPTSD,learninghowtoreleasenegative

traumaticeventsthroughbehavioralself-controltechniques.(RITE’s

MindfulnessTechniques–RMT)

NCDCTrainingiscriticalinhighstresssituations,wheresplit-second

decisionsaremade.Onemustknowhowtoassessthesituationquickly

(usingspace-of-mindtechniques),controltheiremotions,andproceed

forwardtowardsthebestoutcome.

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Partofthiscourseisunderstandingtheeffectsofunconscious(Implicit)

bias,influenceonpresentjudgements,pastengagements(goodandbad),

childhoodexperiences,culturalinfluences,self-perpetuatingbiases,and

stereo-typing,asallcanaffecttheoutcomeofaheightenedsituation.

PTSDinfluenceswithrepetitiveengagementinstressfulsituations

(especiallycombativesituations)canformbias-basedbehavior.

Unconsciousbias-basedinfluencecanhinderaswellasescalateasituation.

RITEAcademyfocusesonhowtoachievebetteroutcomes,de-escalate

situations,aswellasbecomeawareofwhenbiasinfluences(implicitand

explicit)areimpactingthesituationthroughemotionalawarenesstraining.

OurRITETrainingisdesignedtolookatcombativeengagementthruanew

lens,understandinghowimplicitbiasandcontinuedrepetitivecombative

eventscanaffectperformanceanddecisionmaking.EmotionalIntelligence

helpsidentifynegativeemotionsinthepresentmoment,howtocontrol

badbehaviors,improvecommunication,andhowtode-escalatehigh-

pressuresituationswherepossible.

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3.StressPreventionTraining-SPT

Demandingeverydaypressures(work,family,

health,financial)cancausehighlevelsofstress.

Withlongperiodsofanystress,wecanexceedour

abilitytocope,causingphysicalandemotional

breakdowns.Experiencingfrequentillness,mood

swings,highbloodpressure,headachesandbackachesisnotuncommon

withcontinuedstress.Inabilitytohandlestresscancauselostworkdays,

failuretoperform,andcanevenleadtosuicide.

SPTtakesstresspreventiontrainingtoawholenewlevelofawareness,as

wefocusonhelpingtheindividualthroughEmotionalIntelligence(EI).

Mindful-basedstressreductiontakespersonalawarenessandthen

practice.

WhatmakesSPTsuccessfularethetake-awaytoolsstudentsworkwithand

takehomeaftertheclass.TheRITEMindfultakeawaytoolswillbecome

yourgo-tofriendwhenfacedwithastressfulsituation.

Toconsciouslyandsystematicallyworkonreducingonesownstressisthe

keytocareerresiliency.Wehelpyoustayfocusedonwhatisimportantto

you,byunderstandingyour“WHY”.Weteachyouhowtorecognizethe

warningsignsofstressfulreactions,whentoslowdownandmost

importanthowtoPIVOTsoyoucangetbackontrackwithwhatis

important.Mindfulawarenessprovidesclarityofwhatisimportanttoyou,

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understandingthatyouhavemanychoices,andoptionstochoosefrom,

andthenpivotingtofindingthebestsolution.

Often,weacttooquicklybeforelookingatthewholepicture.Partofthis

mindfulnessSPTtrainingiscreatingspaceofmindusingallyoursensory

abilities,thenreactinginacalmerstate.WecombinebothEmotional

Intelligence(You)andSocialIntelligence(Others),foryoutolookatthe

wholepicture,beforemakingtherightconsciousdecisionthatbestfits

yourneeds.

SPTtrainingbringsaboutamoreinnerpiece,evenwhentheoutsideworld

isspiralingoutofcontrolaroundyou.Youwillobtainmorecontentment

withinyourself,treatothersmorefairly,andhaveaheightened

appreciationforlife.

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4.UseofForceRemediationTraining-UFRT

UFRTwasdesignedspecificallyforpublicservice

professionals,government,andmilitary,whoare

engagedwithhandlinghighpressuresituations.

Thiscourseisdesignedtoprovideremediation

followuptrainingafterause-of-forceincident,or

combinationofmultipleuse-of-forceincidents.

UFRTspecificallylooksatuse-of-forceincidentsandworksthroughthem.

Wehelptheagencyreinforcethecompany’sinitiativesinproperuse-of-

forceengagementusingRacialIntelligence.EmotionalandSocial

Intelligenceengagementskillshelptheemployeemoveforward,improving

careerresiliency.Accountabilityinitiativesarethenputinplacetoreduce

futureuse-of-forceincidents.

Afterthecourse,weprovideone-on-onementalcoachingsessions,if

needed,aswellasone-on-onesessionswithin-housetacticaltrainers

throughtrainingconsultations.

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5.CulturalSensitivityTraining-CST

CSTstartswitheachemployee,workingonEmotional

Intelligenceskill-building.Highlightedinthiscourse,is

identifyingeachperson’simplicitandexplicitbias.We

addresssensitiveworkenvironmentsituationsthatcan

causesexualharassment,andculturalinsensitivity.CST

includes(3)corecomponentsofsocialintelligenceengagementinthework

place.

CSTCoaching

Wealsoworkindividuallythroughcoaching,pergroupsessions,anda

teachingcourseincorporatingclassengagementscenariosthatarefun,and

impactful.Thisculturaldiversitycourseimpartsracialbiasinanewlightby

helpingthestudenthelpthemselves,personallyandprofessionally.When

wefeelbetteraboutourselves,wewilltreatothersmorefairlyinthework

environment.

ExclusiveTools

Take-awaytoolsareprovidedforeveryonetouseintheclassandtakewith

them(beyondclass)toworkonthemselves.Wecanalsoworkone-on-one

within-housepersonneltobuildapro-activemodel,oraddressinga

reactivesituationthathasalreadyoccurredwithintheorganization.Our

consultantsarehighlyskilledinworkingwithin-houseleadersinbuildinga

remediationplanwheretheremayhavebeennegativemediaexposure.

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6.EmotionalIntelligenceTraining-EIT

EmotionalIntelligenceTraining(EIT)helpsyour

employeeonapersonallevelaswellasprofessional.

Whenacompanyshowsinterestindevelopingtheir

employeespersonally,theemployeeswillthrive

professionally.EITraininghighlightsthreecore

competenciesofhumanbehavior.Theyare:

1. EmotionalSelf-Awareness

2. BehavioralSelfControl

3. EthicsandIntegrity

Awarenessofone’semotions,(thehighsandthelows),iscriticalto

achievingpersonalsuccess.Changesareseenwithimprovedperformance

atwork,andahappierandfulfillingfamilylife,whilestrengthening

personalcorevaluesandworksuccess.Weprovideeachclassparticipate

withusefultake-awaytool,anddailyexercisestheemployeecanworkon

aftertheclassisfinished.

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7.SocialIntelligenceTraining-SIT

TheSITcourseistypicallytaughtaftertheEmotional

IntelligenceTrainingCoursehasbeencompleted.To

interactwithothersbetter,youmustbeawareofyour

ownemotionsfirst.EmotionalIntelligenceTraining

beingcompletedfirst,allowSITtoworkwithouta

glitch.

Thiscourseishelpsusengagewithothers,whetheritisatwork,orat

home.Itishowyounavigateandnegotiateyourinteractionwithothers.

WeincorporatethreekeycompetenciesofSocialIntelligence:

1. SituationalAwareness

2. EmpathyCommunication

3. ConflictManagement

Thiscoursehelpsemployeesnavigatetheirwaythrougheachdaywithless

stress,therebydecreasingconflict,andincreasingpersonalperformance.

Weteachhowtoidentifybodylanguageofthoseyouengagewith,and

howtoquicklymirrorandmatch(anNLPskill),whatyouwanttoachievein

everyengagement.Weprovidetake-awaytoolsforeachclassparticipant,

alongwithhelpfulexercisestopracticewithaftertheclass.Improving

situationalawarenesshelpsemployeesachievethebestdesiredoutcome

bybeingabletoseethewholepicture,andpickingthebestoption.Thiscan

successfullybeachievedthroughSocialIntelligenceTraining.

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8.De-escalationCommunicationTraining-DCT

DCTisformilitaryandpublicserviceprofessionalsin

high-levelstressfulconditions.Ourcourseteachesthe

persontocontroltheiremotionsunderhigh-pressure

(lifethreatening)situations.

Weuseemotionalawareness,andbehaviorself-controltechniquestofirst

recognizetheemployeesownemotionsfirst,whiledevelopingtheirspace

ofmindskillstoaddressthethreatmoreefficiently.

TheBlock-outSyndrome™isintroduced,wheretheemployeeonlysees

theirownoutcome…whichisoftennotbethebestoutcomeforthe

company.Weteachhowtoexpandsituationalawarenessthrough

controllingemotionalintelligence.Studentslearnhowtoreleasenegative

thoughts(events),thatdeveloppost-traumaticallythroughoutthecourse

ofacareer,andthatmayhavebeenintheirthoughtsforaverylongtime.

Learninghowtodealwithtraumaticengagementsiskeytothistraining.

Weprovideco-workertechniquesforrecognizingBlock-outSyndrome™

andhowtohelpeachotherinhigh-pressuresituations.Weprovidetake

awaytoolsandstep-by-stepexercisesonhowtorecognizewhenheading

towardsBlock-outSyndrome™.Afterthecourse,weprovideone-on-one

mentalcoachingsessions,ifneeded.Wecanalsoworkone-on-onewithin-

housetacticaltrainersthroughtrainingconsultations.

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9.Self-AwarenessTraining-SAT

TheSATcoursetakesbehaviormodificationtoanew

high,usingEmotionalIntelligenceengagement

techniques.Puttingthepersonfirst,understandingself-

worth,havingproductiveandhappylife-skills,and

definingtheirpersonal“why”forself-achievement.

Wefirstaddresseachemployees’well-beingthroughemotionalawareness

skillsandtrainingengagement.Weteachthemhowtoimmediately

addresswhattheyarefeelinginthemoment,andthen,whenre-engaging

withothers.Itteachesthemhowdisengageinnegativebehaviorwithin

themselvesandothers(likeco-workers).Italsoteachesthemhowtotreat

other’sfairlyandbesensitivetoculturaldifferencewithinthework

environment.

Thisisapersonaljourneyofself-awarenessandfulfillmentthatnotonly

helpsthemselvesbutimprovestheirworkperformance.Theclass

participantscan’twaittosharewhattheyhavelearnedwiththeirfamily,

friends,andchildren.Whenyouimprovethepersonfirst,youthenimprove

theworkenvironmentandthenallexternalengagementwithothers,(like

community).Eachpersonisgivenexercisesthattheytakewiththemto

workonpersonally,alongwithphysicaltake-awaytools.Afterthecourse,

weprovideone-on-onementalcoachingsessions,ifneeded.

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10.ExecutiveLeadershipTraining:TheWHYtoSuccess-ELT

ELTaddresseseachLeaderspersonalandprofessional

Why.DefiningourWhyorourpurposeinlifeaswellas

inthemomentiscriticaltogoodleadership.Thisis

divingintosomeofyourleadersuncharteredwaters,

butisnecessaryinhelpingthemtoleadothersmore

effectively.

Wethentakeeachexecutiveleaderonajourneytobuildingtheirteam’s

Why.Thecorecomponentofthiscourseisaboutunderstandingwhat

makesindividualstickontheteam,andhowtosetthebarhigherto

achievesuccessasateam.

Eachclassparticipantisgivenachievableworkexercisesallalongtheway,

aswellasphysicaltoolstohelpeachleaderforthemselvesimprove,while

alsoachievingdesiredgoalswithintheorganizationwithteam

commitment.Afterthecourse,weprovideone-on-onementalcoaching

sessions,ifneeded.

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11.PerformanceImprovementTraining-PIT

Thiscorporatecourseisaboutbringingoutthe

professional“work-athlete”ineverypersononyour

team.Wetakeathleticmindsetskills,tools,and

workbookexercisestohelpeveryoneachievetheir

ownpersonalgoalswhilebuildingcompanymorale.

Theseteam-buildingexercisesarefun,andengaging,andleavesevery

teammemberwantingtomovetheballdownthefield.Everyclass

participantreceivesamotivationalbookcalledTheAthleticMindset,a

workbookinpracticeexercises,andtakeawaytoolsthattheywillindeed

sharewiththeirfamilyandfriends.

Thiscourseisaboutself-improvementtoachievegreaterpersonalsuccess.

Imaginegettingeveryoneonyourteam,goingfortheGOLDMedal.CEO’s,

andcorporateexecutiveslovethiscourse,andtypicallyrequestannual

retrainingoftheirtopexecutives.Thisisahigh-energycoursethatwill

leaveyouwantingtoachievemore,andperformingmoreefficientlyand

effectivelyinyourdailyroutine.Wehaveonestaffprofessionalathleteand

mentalcoachforone-on-onetrainingifneeded.

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12.CareerResiliencyTraining:(3)toolsforSuccess-CRT

CRTisabouthelpingeachemployeeachieve

prolongedcareerresiliency.Weprovide3-toolsfor

successinhowtoachievetheirownpersonalgoals,

whileachievinghighstandardsofworkgoals.

Learningtohandlework-placestress,co-workerengagement,andnegative

influencesthatcanmakeworkplaceenvironmentsundesirableisall

includedinCRT.

Weteacheachemployeehowtousetheirownemotionalintelligenceskills

tohelpimprovethemselvespersonallyfirst,andhownottoengagein

negativeorundesirableworksituations.Partofthecorecomponentofthis

courseisaddressingindividualfeelingsthroughemotionalawareness.

beforeengagingwithothersintheworkenvironment.Weprovidephysical

take-awaytoolsandexercisesforcontinuallearningandpractice.

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13.Inter-departmentCommunicationTraining-ICT

Thiscourse’scorecomponentisencompasses

communicatingbyconnectingwithothers.Webreak

downhowtoconnectwithothers,learninghowuse

interpersonalskillsusingsocialintelligence.

Weteachemployeeshowtoimproveandnurturepositiveinfluences

duringdailyinteractionwithco-workersandotherdepartments.Learning

howtoaddressnegativeinteraction,howtoavoidconfrontation,andhow

toimproveculturalsensitivityarekeycomponentstoICT.

Ourin-classparticipationexercisesarefunandengaging.Wealsobreak

downthedifferenttypesofcommunicationandhowtoimprovethe

communicationskills,throughin-personinteraction,phoneconversations,

meetings,emails,andoffdutyengagement.Weprovidephysicaltake-away

toolsandexercisesforcontinuallearningandpractice.

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14.JourneyToLeadership-JTL

Thiscourseisawonderfuljourneyforallleadersin

theclass.Filledwithhighenergy,impactful

engagement,withpositiveandenthusiastictraining

methodsthatleaveemployeeswantingmore.

Eachleaderleaveswithrenewedenthusiasmandtake-awaytoolsthatthey

aretousecontinuallyfor21daysintheirjourneytoleadershipskill-

building.

21DayJTLChallenge

Studieshaveshown,ittakesaminimumof21daystochangeahabit.The

JTLchallengewilldevelopandboostyourleadersestablishedbehavioral

habits.

Ourtrainingcorecomponentsfocusesonthepositiveleadershipskills,

whileremovingoldernegativebehaviors.Weteachyouhowtostayon

tracktoimprovingyourleadershipskills,whilerecognizingwhat

distractionshavetakenyouofftrack.

JTLhelpsyourleadersstayonthebestpathtoachievingyourcompany’s

goals.Weaddressobstaclesandchallengesandhowtocatapultleaders

overanyproblem.Leaderslearnhowtobouncebackquicklywhentheyget

derailedduetoalife-changingevent.

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Whetherjustifiedorunjust,weteachleadershowtoexcelandbounce

backquicklywhenadesiredgoalseemstobetakingtoolong,andhowto

pivotinanewdirectionifneeded.TopCEO’sknowhowtopivotquicklyto

achievegreatsuccess.Incorporatedinthetrainingisself-reflection,team

building,andon-goingleadershipexercises.Afterthecourse,weprovide

one-on-onementalcoachingsessions,ifneeded.

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15.PathwaytoEffectiveLeadership-PEL

Findingthebestpersonforthejobisnotalwayseasy.

Often,companieshavegreatemployeesdoinga

mediocrejobbecausetheyareinthewrongposition.

Greatleadershipstartswithfittingasquarepeginto

asquarehole.

ThePELcoursedrillsdownintoeachperson’sleadershipskill-set,learning

howtobuildandimproveoneachoftheirinterpersonalstrengths.

UsingEmotionalIntelligenceandAthleticMindsetskill-buildingtechniques,

weprovidelearningtoolsforeachpersontoworkwithaftertheclass.

Thesetoolsaresimpletouseandeasytoapplyinemployee’severyday

workandpersonalroutine.

Weknowthatwhenyouimprovethepersonpersonally,youbuildabetter

leaderatwork.OurBAGWorkbookisfunandengaging,providingdaily

exercisesthateachemployeecanusetoimprovetheirleadershipskills.

Onecorecomponentofthiscourseiseffectivecommunicationthat

connectswitheachpersonwhoreportsupthechain.PELteaches

employeeshowtohavethosecrucialconversationswitheachofyour

employeestoachievedesiredoutcomes.Afterthecourse,weprovideone-

on-onementalcoachingsessions,ifneeded.

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16.MindfulIntelligenceCourse-MIC

ImaginehavingaMICrophonerecordingeverythoughtthatcameintoyourmind,howyoufeelaboutyourself,storingthewordsyousayto

yourself,andlogginghowyoufeelaboutothers?Nowplaythatrecordingback…Whatdoesitsay?

TheMindfulIntelligenceCourse(MIC)addresseshowwetreatourselveswhich

increasesourawarenessofhowwetreatothers.Lookingatourpre-judgements,

implicitbias,andotherfactors,helpsemployeespersonallyandprofessionally,

increasingtheabilitytoachieveourbestMindfulselves.

MIChelpsemployeeswith(4)corefunctions:

1. Emotionalregulationusingemotionalintelligenceawarenessandbehavioral

self-controltechniques

2. Personalstressmanagementapplyingmeditativeexercises

3. CareerresiliencyandimprovedworkperformancemanagementusingPIVOT

leadershipskills

4. Enhancedcommunicationdialog,improvingcommunityrelationsand

customerserviceusingsocialintelligenceengagementpractices.

MIChelpstocreateabias-freeenvironment,whileincorporatingempathic

communicationtechniquestohelpeveryonefeelinclusive.Weteachhowto

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avoidBlock-OutSyndromereducingharmfulandnegativebehaviorwhen

interactingwithothers,especiallyinstressfulsituations.

WeprovideeachclassparticipateMindfultake-awaytools,anddailyexercises

soemployeescanworkonthemselvesduringandaftertheclass.Ourtoolshave

provenresultstohelptheemployeepersonally,andprofessionally.

“Howwequietlyspeaktoourselves,effectshowweoutwardlytreatothers.”–

RandyFriedman,RITEAcademyCo-founder