Download - Salesforce Is Just More Than CRM
Salesforce
much more
than j us t a CRM
is
Employee productivity
Enhanced end user
experience
Enhances Query
resolutions and sales follow ups
Empowers employees to
deliver the best
Helps in customer
management
Contents:
Salesforce has gained
popularity because of its
versatility in serving all
types of business.
Salesforce helps you in streamlining your business data in an intelligent and intuitive manner.
Salesforce CRM
Evolution of
Business owners have realized
that Salesforce is not a mere CRM
Salesforc
e
is beyond any
regular
CRM
Employee Productivity
Salesforce works on cloud, it effectively cuts down
on your admin costs and data entry costs.
System works on auto updates mode so you need
not deploy a dedicated resource that implements
all the security updates.
Salesforce help in diverting your team’s productive
working hours in lead generation and deal
closures.
Enhanced end user experience
Salesforce also enables employees to transparently view all the interactions with the customers, resulting in Effective Customer Relationship Management
Salesforce as a platform allows you to gather support from your customer support team.
Enhances query resolutions and sales
follow ups
Salesforce as a platform allows you to gather support from
your customer support team.
Empowers employees to deliver the best
Salesforce has the innate
ability to integrate and
update your business
processes and
customer interactions with
technology to allow your
employees to enhance
overall user experience.
Customers prefer to deal
with a person who
understands their needs
and responds accordingly
and salesforce simply
enables you to do it.
Salesforce analyses customer
interactions and provides
valuable data on sales and
business metrics. Your
employees can therefore
provide relevant solutions to
customers after analysing
their past interactions with
us.
Helps in customer management
Flexibility of adding your own parameters in salesforce CRM, you have the complete control over the
kind of reports you generate.
You can view pending cases and define escalation matrix to solve cases that are pending.
Reassignment of pending
cases before they reach the
escalation level also helps
in managing your
customers with ease.
Controlling the cases before they are escalated can help in maintaining your good will and
reputation.
Read more on Salesforce:
1. How Salesforce Helps In Getting Higher Sales?
2. Top Ten Checklist For Successful Salesforce Implementation.
3. Intelligentia IT Systems: Paving Way For Salesforce Support Services
Thank you for Reading!
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