Download - SAP Biller Direct Overview - HighRadius
1
CRF SAP
FSCM Seminar
SAP Biller Direct Overview
Presented By:
Sashi NarahariCEO
HighRadius
February 17th, 2011
2
Biller Direct or EIPP?
• Electronic delivery and receipt using the internetElectronic
• Billing Information from SAP SD and A/R modulesInvoice
• Presentation of information on the internet: Contact & Payment Information, Open Bills and Credits, Dispute Cases and Payment History
Presentment
• Enable payments by customer via Credit Card or Bank DebitPayment
3
• Enable customer self-service
– Review account status (invoices, credits, payments, balances
– Download invoice copies, statements
– Dispute invoices
– Make payments via credit card or Bank Debit
• Generally successful with Small/Medium (SMB) customers
Biller Direct Value Proposition
4
Usage Mode
Standard Call Center Balance Agent
Approve Bills
Open Bills
Make Payments
View Payment History
Creation of Dispute Cases
Display Balances and Line Items
All Standard FunctionsAvailable
Integration of call center subcomponent
View account balances and Line Items
Payment of bills in balance mode for payment of the entire current balance
For FI-CA (Contract Accounting) Only
All Standard Functions Available
For Collection Companies, or agents who collect receivables on behalf of your company
5
Functionality Overview
6
Open Bills Tab
7
Invoice Copy Displayed from SAP SD Module
8
Display Credits (Optional)
9
Select Invoices for Payment
10
Select Bank Account or Credit Card
11
Final Review & Confirm
12
Paid Bills Tab – Review Scheduled and Processed Payments
13
14
Open Items Tab – Display A/R Postings
15
Balance Tab – Monthly & Yearly Views
16
Dispute Invoices Online
17
Enter Dispute Details
18
Customer Master Administration - Contact Info
19
Customer Master Administration - Bank & Credit Card
20
SAP Biller Direct
• Operates real-time on SAP FI-AR module
• Core functionality pre-integrated
• SAP Upgrade version compatibility
• Lower ongoing operating costs (SAP IT team)
• Average functionality
• Ability to customize is limited since it runs on SAP A/R
3rd Party EIPP Software
• Batch process with data redundancy
• Project will be SAP Integration heavy
• Dependency on the vendor and their product roadmap
• Need to develop in-house competency on new tool
• Advanced functionality
• Ability to customize heavily to suit business needs
SAP Biller Direct versus other EIPP software
21
• Reduce operating costs: Collection/Dispute activity reduction for staff via self-service enablement for customers
• Eliminate paper invoice costs ($0.50 - $1.00 per invoice)
• Reduce DSO: Receive payments online via ACH, Credit Card etc.
• Reduce Lockbox processing costs
Return on Investment (ROI) Opportunities
22
• If you have a large number of SMB customers then ‘self-service’ enabling them will help you scale
• Cost/Benefit analysis is very easy to justify if your operations truly requires EIPP
• SAP Biller Direct might be a ‘easy-to-deploy’ option if you are running SAP
• SAP Biller Direct versus 3rd party software decision is a function of the complexity your requirements
• Customer ‘change management’ could be a big issue if not rolled-out and trained effectively
Key Takeaway Points
http://www.highradius.com
Questions?