Transcript
Page 1: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

Attribution Management Forum 2.0

Adam Goldberg, ClearSaleing

Thursday, January 29, 2009

1 PM EST

ClearSaleing Confidential

Page 2: The Attribution Management Forum 2.0

www.clearsaleing.com

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Page 3: The Attribution Management Forum 2.0

Mechanics of the survey

1. Present a Purchase Path™

1. Example: Search -> Search -> Search = Sale

2. Example: Banner Impression -> Search =Sale

1. Present 2-4 Attribution Rules Based on the Purchase Path™

2. Audience Votes on the Best Rule

3. Results Shared

4. Repeat

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Page 4: The Attribution Management Forum 2.0

Attribution Management Forum 2.0 Results Key

PP: Purchase Path

AM: Attribution Management

Titles with (*) are audience suggested Purchase Path’s that were submitted after the first Forum

The results based on experience depended on the poll pre-screening questions and whether or not the audience member is currently performing Attribution Management or tracking Purchase Path’s

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Page 5: The Attribution Management Forum 2.0

Search Search Search*

January 1Running Shoes

January 15Woman’s Nike Shox

$

January 30Nike Shox Turbo VII

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Page 6: The Attribution Management Forum 2.0

1. Is last, first, or even attribution the better rule?

Search Search Search Sale

33.33% 33.33% 33.33%

Search Search Search Sale

100% 0% 0%

AA

Search Search Search Sale

0% 0% 100%CC

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AM and Purchase Path Experience

B0.00%

C34.62%

A65.38%

A

B

C

No AM and Purchase Path Experience

B25.00%

C16.67%

A58.33%

A

B

C

All Results

B7.89%

C28.95%

A63.16%

A

B

C

A - Even = 33%, 33%, 33%

B - First= 100%, 0%, 0%

C - Last = 0%, 0%, 100% 

Poll 1 Results from AMF 2.0: Is last, first, or even attribution the better rule?Sorted by Experience level

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Poll 1 Results from AMF 2.0: Is last, first, or even attribution the better rule?Sorted by business type

Agency

B5.88%

C23.53%

A70.59%

A

B

C

B2B

B9.09%

C45.45%

A45.45%

A

B

C

B2C

B10.00%

C20.00%

A70.00%

A

B

C

All Results

B7.89%

C28.95%

A63.16%

A

B

C

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Page 9: The Attribution Management Forum 2.0

Product sold unrelated to the ads

Running Shoes

Woman’s Nike Shox

Finish Line

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2. If product sold is unrelated to the ads, which ad(s) gets credit?

Search Search Branded Search Sale

33.33% 33.33% 33.33%

Search Search Branded Search Sale

50% 50% 0%

AA

BB

CCSearch Search Branded Search Sale

0% 0% 100%

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AM and Purchase Path Experience

B17.95%

C35.90%

A46.15%

A

B

C

No AM and Purchase Path Experience

B18.75%

C31.25%

A50.00%

A

B

C

All Results

B18.18%

C34.55%

A47.27%

A

B

C

A - Even = 33%, 33%, 33%

B - First= 50%, 50%, 0%

C - Last= 0%, 0%, 100%

Poll 2 Results from AMF 2.0: If product sold is unrelated to the ads, which ad(s) gets credit?

Sorted by experience level

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Poll 2 Results from AMF 2.0: If product sold is unrelated to the ads, which ad(s) gets credit?

Sorted by business type

Agency

B25.00%

C25.00%

A50.00%

A

B

C

B2B

B7.14%

C50.00%

A42.86%

A

B

C

B2C

B15.38%

C38.46%

A46.15%

A

B

C

All Results

B18.18%

C34.55%

A47.27%

A

B

C

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Search followed by Banner Impressions (not clicks)*

Flowers

$

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Page 14: The Attribution Management Forum 2.0

Search Banner Impression

Banner Impression

Sale

33.33% 33.33% 33.33%

Search Banner Impression

Banner Impression

Sale

100% 0% 0%

AA

3. Are banner impressions equal to ad clicks?

BB

Search Banner Impression

Banner Impression

Sale

50% 25% 25%

CC

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Poll 3 Results from AMF 2.0: Search followed by Banner Impressions Sorted by experience level

AM and Purchase Path Experience

B21.95%

C65.85%

A12.20%

A

B

C

No AM and Purchase Path Experience

B8.00%

C72.00%

A20.00%

A

B

C

All Results

B16.67%

C68.18%

A15.15%

A

B

C

A - 33%, 33%, 33%

B - 100%, 0%, 0%

C - 50%, 25%, 25%

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Poll 3 Results from AMF 2.0: Search followed by Banner Impressions Sorted by business type

All Results

B21.95%

C65.85%

A12.20%

A

B

C

Agency

B9.09%C

78.79%

A12.12%

A

B

C

B2B

B23.53%

C47.06%

A29.41%

A

B

C

B2B

B25.00%

C68.75%

A6.25%

A

B

C

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Search followed by Banner Clicks*

Flowers

$

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4. Are banner clicks equal to search clicks?

Search Banner Click Banner Click Sale

33.33% 33.33% 33.33%

Search Banner Click Banner Click Sale

50% 25% 25%

AA

BB

Search Banner Click Banner Click Sale

100% 0% 0%CC

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Poll 4 Results from AMF 2.0: Are banner clicks equal to search clicks? Sorted by experience level

AM and Purchase Path Experience

B54.54%

C4.55%

A40.91%

A

B

C

No AM and Purchase Path Experience

B47.62%

C4.77%

A47.62%

A

B

C

A - 33%, 33%, 33%

B - 50%, 25%, 25%

C - 100%, 0%, 0% 

All Results

B51.52%

C6.06%

A42.42%

A

B

C

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Poll 4 Results from AMF 2.0: Are banner clicks equal to search clicks? Sorted by business type

All Results

B51.52%

C6.06%

A42.42%

A

B

C

Agency

A35.29%

C5.88%

B58.83%

A

B

C

B2B

B44.44%

C11.11%

A44.44%

A

B

C

B2C

B42.86%

C0.00%

A57.14%

A

B

C

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SEARCH

$

$

$

SEARCH

Lifetime Ad Value (LAV) with use of additional search

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5. Which search deserves more credit for the second sale?

The first search

The second search

AA

BB

Search Sale Search Sale Sale

1 + X Y

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Poll 5 Results from AMF 2.0: Which search deserves more credit for the second sale?

Sorted by experience level

AM and Purchase Path Experience

B67.57%

A32.43%

A

B

No and Purchase Path Experience

B33.33%

A66.67%

A

B

All Results

B55.17%

A44.83%

A

B

A - The first search 

B - The second search

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Poll 5 Results from AMF 2.0: Which search deserves more credit for the second sale?

Sorted by business type

All Results

B55.17%

A44.83%

A

B

Agency

B56.00%

A44.00%

A

B

B2B

B50.00%

A50.00%

A

B

B2C

B58.82% A

41.18%

A

B

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SEARCH

SEARCH

Lifetime Ad Value (LAV) with related products

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6. Lifetime Ad Value (LAV) with related products

Search Sale Search Sale Sale

2 0

Search Sale Search Sale Sale

1 + X Y

AA

BB

Search Sale Search Sale Sale

1 1CC

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Poll 6 Results from AMF 2.0: Lifetime Ad Value (LAV) with related products Sorted by experience level

AM and Purchase Path Experience

B62.16%

C32.43%

A5.41% A

B

C

No AM and Purchase Path Experience

B71.42%

C14.29%

A14.29%

A

B

C

A - 2,0 

B - 1+x, y 

C - 1, 1  

All Results

B65.52%

C25.86%

A8.62%

A

B

C

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Page 28: The Attribution Management Forum 2.0

Poll 6 Results from AMF 2.0: Lifetime Ad Value (LAV) with related products Sorted by business type

All Results

B65.52%

C25.86%

A8.62%

A

B

C

Agency

B59.26%

C29.63%

A11.11%

A

B

C

B2B

B68.75%

C18.75%

A12.50% A

B

C

B2C

B73.33%

C26.67% A

0.00% A

B

C

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Catalog/Direct Mail with a Branded Search*

Finish Line

Received within 7 days of online purchase.

$

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7. Should catalog/direct mail get credit when used with search?

Catalog Branded Search Sale

50% 50%

Catalog Branded Search Sale

100% 0%

AA

BB

Catalog Branded Search Sale

0% 100%

Catalog Branded Search Sale

X% Y%

CC

DD

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Poll 7 Results from AMF 2.0: Should catalog/direct mail get credit when used with search?

Sorted by experience level

AM and Purchase Path ExperienceD

2.78%

B72.22%

C11.11%

A13.89%

A

B

C

D

No AM and Purchase Path ExperienceD

5.26%

B63.16%

C15.79%

A15.79%

A

B

C

D

A - 50%, 50% 

B - X%, Y%

C - 100%, 0%

D - 0%, 100%

All Results

D3.64%

B69.08%

C12.73%

A14.55%

A

B

C

D

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All Results

D3.64%

B69.08%

C12.73%

A14.55%

A

B

C

D

AgencyD0.00%

B65.39%

C15.38%

A19.23%

A

B

C

D

B2BD

14.29%

B78.57%

C0.00%

A7.14%

A

B

C

D

B2CD0.00%

B66.67%

C20.00%

A13.33%

A

B

C

D

Poll 7 Results from AMF 2.0: Should catalog/direct mail get credit when used with search?

Sorted by business type

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Search with SEO*

Running Shoes

Woman’s Nike Shox

Finish Line

Nike Shox Turbo VII

$ClearSaleing Confidential

Page 34: The Attribution Management Forum 2.0

8. Should SEO be credited when used with search?

Search SEO Search SEO Sale

25% 25% 25% 25%

Search SEO Search SEO Sale

50% 0% 50% 0%

Search SEO Search SEO Sale

33.33% 33.33% 33.33% 0%

AA

BB

CC

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Poll 8 Results from AMF 2.0: Should SEO be credited when used with search?

Sorted by experience level

AM and Purchase Path Experience

B0.00%

C45.71%

A54.29%

A

B

C

No AM and Purchase Path Experience

B0.00%

C42.86%

A57.14%

A

B

C

A - 25%, 25%, 25%, 25%

B- 50%, 0%, 50%, 0%

C - 33%, 33%, 33%, 0%

All Results

B0.00%

C44.64%

A55.36%

A

B

C

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Poll 8 Results from AMF 2.0: Should SEO be credited when used with search?

Sorted by business type

All Results

B0.00%

C44.64%

A55.36%

A

B

C

Agency

B0.00%

C48.15%

A51.85%

A

B

C

B2B

B0.00%

C38.46%

A61.54%

A

B

C

B2C

B0.00%

C43.75%

A56.25%

A

B

C

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Page 37: The Attribution Management Forum 2.0

Woman’s Nike Shox

Twitter and a Paid Search

Bought before midnight and saved 20%

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Page 38: The Attribution Management Forum 2.0

9. Does Twitter deserve credit?

Twitter Search Sale

100% 0%BB

Twitter Search Sale

50% 50%AA

Twitter Search Sale

0% 100%CC

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Page 39: The Attribution Management Forum 2.0

Poll 9 Results from AMF 2.0: Twitter and Paid search, does Twitter deserve credit?

Sorted by experience level

AM and Purchase Path Experience

B25.81%

C6.45%

A67.74%

A

B

C

No AM and Purchase Path Experience

B22.73%

C0.00%

A77.27%

A

B

C

All Results

B24.53%

C3.77%

A71.70%

A

B

C

A - 50%, 50% 

B - 100%, 0%

C - 0%, 100%

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Page 40: The Attribution Management Forum 2.0

Poll 9 Results from AMF 2.0: Twitter and Paid search, does Twitter deserve credit?

Sorted by business type

All Results

B24.53%

C3.77%

A71.70%

A

B

C

Agency

B20.00%

C8.00%

A72.00%

A

B

C

B2B

B35.71%

C0.00%

A64.29%

A

B

C

B2C

A78.57%

C0.00%

B21.43%

A

B

C

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Page 41: The Attribution Management Forum 2.0

Twitter and the address bar

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10. Does Twitter deserve credit?

Twitter Address Bar Sale

50% 50%

BBTwitter Address Bar Sale

100% 0%

AA

Twitter Address Bar Sale

0% 100%CC

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Page 43: The Attribution Management Forum 2.0

Poll 9 Results from AMF 2.0: Twitter and Address bar, does Twitter deserve credit?

Sorted by experience level

AM and Purchase Path Experience

B66.66%

C6.67%

A26.67%

A

B

C

No AM and Purchase Path Experience

B66.67%

C4.76%

A28.57%

A

B

C

A - 50%, 50% 

B - 100%, 0%

C - 0%, 100%

All Results

B66.67%

C5.88%

A27.45%

A

B

C

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Page 44: The Attribution Management Forum 2.0

Poll 9 Results from AMF 2.0: Twitter and Address bar, does Twitter deserve credit?

Sorted by business type

All Results

B66.67%

C5.88%

A27.45%

A

B

C

Agency

B50.00%

C7.69%

A42.31%

A

B

C

B2B

B75.00%

C8.33%

A16.67%

A

B

C

B2C

B75.00%

C0.00%

A25.00%

A

B

C

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Page 45: The Attribution Management Forum 2.0

©2009 Third Door Media, Inc.

www.attributionmanagement.com

Become a fan : ClearSaleing

Watch more videos : ClearSaleingInc

Follow the tweets : ClearSaleing

On-Demand version of the Attribution Management Forum 2.0 is available atwww. Searchmarketingnow.com/on-demand.com

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