HOUSEKEEPINGwant to use technology to schedule room cleaning

want smartphone notifications when housekeepers arrive

CLIMATE AND LIGHT35%

26%

IN-ROOM ENTERTAINMENT

use in-room entertainment

are “extremely interested” in listening to music from their devices

75%

25%

want to control lights and temperature with hotel-provided tablets

want to control with their own smartphones

32%

27%

want voice activation25%

WI-FIof guests connect to hotel Wi-Fi

wish connecting to Wi-Fi was easier

82%

66%

are unhappy with how di�cult it is to connect33%

THE IN-ROOM TECH GUESTS REALLY WANTA recent survey of U.S. guests from Oracle Hospitality and Phocuswright shows

that guests have strong opinions about in-room Wi-Fi, temperature and light controls, entertainment and technology-assisted housekeeping.

© 2017 STR, Inc. All Rights Reserved.illustrations: annamarie hudson

Source: Oracle Hospitality, Phocuswright