Management Information Systems
INFORMATION TECHNOLOGY
Hardware
Software
Databases
Networks
Other related components
are used to buildINFORMATION SYSTEMS
Payroll System
Inventory System
Marketing System
Customer Service System
IS Vs IT
Information System Resources
Information Systems Resources And Products
People Resources
Hardware Resources
Software Resources
Data Resources
Network Resources
Information Products
The Role of MIS Executive
Systems PlanningData Center Management & OperationsManagement of Remote EquipmentIdentification of Opportunities for New
SystemsSystems Analysis, Design, and
Construction of New SystemsDistributed Systems: The migration of
equipment to user areas and control (selection, purchase, and ownership). Standards sometimes set by IS department
The CIO's Responsibilities
Understand the business: products, markets & customers
Establish credibility of the systems department: responsiveness to needs and requests
Increase the technological maturity of the organization: "Make it easier to take advantage of computer and telecommunications applications,” Spend money, keep up with technology and applications
The CIO’s
Create a vision and sell it: Create a goal for the use of IT within the Organization and sell the goal to others (The Marketing of IT)
Implement a systems architecture that will support the vision and the company in the future. This is perhaps the most difficult responsibility (the Tech, and the Paradigm keep changing).
The CIO
Understand the BusinessEnvironmental Scanning: Find out what is
happening in the market placeConcentrate on the lines of the businessSponsor weekly briefingsAttend industry meetings with line executivesRead industry publicationsHold informal listening sessionsBecome a partner with the line manager
The CIO
Concentrate on Lines of BusinessExample: GM sells cars, parts and
financing. Each is a different line of the business, and each would required different systems.
support current operationsuse system to influence future ways of
working
Increase Technological Maturity
In a technologically mature organization both the organization and the employees are comfortable using and managing the technology.◦Ease of use◦use in intended ways◦have a good attitude to it◦have control over it
Types of IS Organizational Design
Centralized – IS applications and resources housed, managed, and controlled centrally
Decentralized – business units have complete control of their own IS resources
Federal – attempt to achieve benefits of both centralized and decentralized
Customized – mixed design in large enterprises where each division determines best design for that division
Organization design depends on
How rest of business is organized Type of customer markets,
products, and geographical spread
Role of IT within the organization Reporting level of most senior IS
leader Types of technologies managed
by IS organization
IS Evaluation Criteria
Meeting business objectives Responding rapidly and economically to
new needs Expanding business or services Developing an architecture and plan Operating reliable and efficient technology
resources Focusing on the customer Providing quality IS staff Reducing size of backlog Satisfying users Adopting new technologies
Senior IS Management Issues
Improving data and IT planning, especially linking IS to the business
Gaining business value through IT Facilitating organizational learning about
and through IT Refining the IS unit’s role and position Guiding systems development by business
managers Managing organizational data as an asset Measuring IS effectiveness Integrating information technologies Developing systems personnel
Campus Overview
907/A Uvarshad, GandhinagarHighway, Ahmedabad – 382422.
Ahmedabad Kolkata
Infinity Benchmark, 10th Floor, Plot G1,Block EP & GP, Sector V, Salt-Lake, Kolkata – 700091.
Mumbai
Goldline Business Centre Linkway Estate, Next to Chincholi Fire Brigade, Malad (West), Mumbai – 400 064.
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