TripAdvisor Media Kit – Ad Specs | June 2017 | p. 1
TripAdvisor Media Kit – Ad Specs
TripAdvisor Media Kit – Ad Specs | June 2017 | p. 2
Table of Contents
3-4 Ad Policies
5-6 Standard Display Guidelines
7-8 Rich Media Guidelines
9-10 Mobile Specs
11-12 Video Specs
TripAdvisor Media Kit – Ad Specs | June 2017 | p. 3
Advertising Policies
Hotel Partner Advertising Policies
• TripAdvisor may restrict certain industries or clients from advertising on the site:
• Any creative that mimics the colors, functionality or content of the TripAdvisor site or brand is not acceptable. Specifically, TripAdvisor will not accept creative that in any way mimics the yellow booking commerce buttons found on the site.
• Advertisers are required to utilize a different color from their branding in the design of any booking buttons on any creative running on TripAdvisor.
• Any creative that offers a specific or exclusive price or discount that is only available to all users by booking on a partner’s site is not acceptable.
• Amenities offers or giveaways is acceptable
• Membership rates or similar gated offers is acceptable
• Creative that does not reference a specific price but instead uses copy such “lowest rates guaranteed” is acceptable
• Any type of Flash sale creative is acceptable as long as the discount is not exclusively available on partner’s site (e.g. sale price must be available on TripAdvisor as well)
• Advertising featuring competitor names or rates is not acceptable
Animal Welfare Creative Guidelines:
As of January 1, 2017, as part of TripAdvisor’s new Animal Welfare Policy, TripAdvisor will no longer accept any advertising creative that features, via images or copy, the promotion of attractions where tourists come into direct physical contact with captive wild animals or endangered species. This policy applies to advertising creative and sponsored content. This includes but is not limited to:
• Elephant Rides
• “Swim with” programs where tourists touch dolphins
• Petting of captive wild or endangered species, etc.
The policy does have several caveats and exemptions and creative featuring the following content will still be accepted:
• Domestic animals do not apply, e.g. horseback riding, petting rabbits at a petting zoo, etc.
• Aquarium touch pools used for education purposes
• Feeding programs under the supervision of zoo officials
• Scuba programs or Safaris
• Voluntourism programs for endangered species preservation at zoos, aquariums or sanctuaries where it is possible that there might be some level of physical interaction with an animal
For more information on TripAdvisor’s Animal Welfare policy, click here
TripAdvisor Media Kit – Ad Specs
TripAdvisor Media Kit – Ad Specs | June 2017 | p. 4
TripAdvisor Media Kit – Ad SpecsPolicies for all Advertisers
• No competitive advertisers are allowed (e.g. Fodors, Frommers, Zagat, etc.).
• Advertising for meta-search sites (kayak, etc.) in the travel and hotel space will also not be allowed.
• Decisions about non-travel advertising without a travel tie-in will be determined on a case-by-case basis as will advertising for other review or list sites.
• No advertising materials that are indecent, illegal, misleading, harmful, abusive, harassing, libelous, defamatory, or other offensive materials are allowed on the site.
• No advertisements that simulate TripAdvisor’s editorial matter in appearance or style, or that are not readily identifiable as advertisements will be allowed on the site.
• TripAdvisor does not restrict any colors within advertisements; however creative could be rejected if it seems to mimic the colors, functionality, content or look/feel of the TripAdvisor site or brand. This also applies to creative that may be mistaken for TripAdvisor content such as lists, or Wiki-type functionality.
• Advertisers may not use the words “trip” and “advisor” or “advice” in a way that capitalizes on the TripAdvisor name or brand.
• No “flashy”, “blinking” or “game” style ads (“punch the monkey”).
• No advertising for gambling, prescription drugs, tobacco, religion, politics, guns or sexually explicit themes will be accepted.
• TripAdvisor reserves the right to reject creative or request revision if the content or design of the ad deems to be unsuitable for the site or negatively impact user experience.
• Flash is no longer accepted GIF, JPG, PNG, HTML5 are mandatory. For detailed information on HTML5 please refer to HTML5 Guidelines and Ad Specifications in the Ad Guidelines Section.
• SSL compliant creative and tracking links will be mandatory from now on, as our site is moving to full SSL compliance. For more information please contact your sales representative.
TripAdvisor Media Kit – Ad Specs | June 2017 | p. 5
TripAdvisor Media Kit – Ad SpecsStandard Display Guidelines Click here for the HTML5 Guide and Ad Specification
Allowed formats:
• Flash is no longer accepted
• JPEG, GIF, PNG, HTML5
• Backup images for site served HTML5 files are mandatory
• Max site rotation of 3 creatives per month, 3rd party or non-3rd party
Tags/Tracking:
• Please note that all creative and tracking links must be SSL compliant
Language Requirements:
Local language is preferred. English language allowed on all sites except for the following where local language is required:
• France (entire site)
• Japan (homepage)
• China (homepage)
Booking widgets:
• Are not permitted in 728x90 ad size
• Allowed only on the specific pages based on the client’s industry (the list of the pages provided upon request)
Third party tags:
• Creative swapping through 3rd party tags allowed but all new creatives should conform to our specs and guidelines
• If rich media creatives are being added into rotation, prior approval by TA is required
• It is best practice to provide DCM tags as Internal Redirects
• Any non-DCM 3rd party tags should be provided along with a publisher log in for campaigns billed out of the US
Click through URLS:
• Must spawn a new browser window - spawning click-throughs in the same window is not allowed.
Member Update: See Example to the left
• 300x250 static gif/jpeg/png
• No 3rd party tags allowed
• Static images only, no animation allowed due to Outlook 07 limitations
• A third party click URL may be used but no impression tracking is available
TripAdvisor Media Kit – Ad Specs | June 2017 | p. 6
Standard Display Placements
Standard Display Timings
TripAdvisor Media Kit – Ad Specs
Type of Ad Serving Format Assets Due
Site served GIF, JPEG, PNG 2 business days prior to launch
Externally Hosted, Non 3rd Party Tags HTML5 5 business days prior to launch
Site served Native Sponsored Video 5 business days prior to launch
3rd party tags Expand/Video/Pushdown 5 business days prior to launch
3rd party tags HTML5 3 business days prior to launch
Newsletter GIF, JPEG, PNG 14 business days prior to launch
Unit DimensionMax Initial
SizeMax Polite
Size
Max Backup Image File
SizeAnimation
Expansion Size
HTML5 Specifics
Leaderboard 728x90
200k for HTML5
400k for HTML5
60k for GIF, JPEG,
or PNG
30 sec limit unlimited
loopingno limitation 18 fps
Rectangle 300x250
Wide SkyScraper
160x600
Medium Leaderboard
468x60
Half Page Ad 300x600
TripAdvisor Media Kit – Ad Specs | June 2017 | p. 7
Rich Media Guidelines
3rd Party Rich Media
• Audio as well as Expansion (opening or closing) must be user initiated, no mouse over action will be accepted for either
• No out of banner ads (floating ads)
• Tags must include an iframe buster. Approved vendors available on request.
Expandable Ads
• Not allowed on the homepage
• Not allowed on network buys (TAMN)
• Only 3rd party ad-serving
• Expansion on click only. No mouse-over expandable
• Visible “close” button
• Requires TripAdvisor approval before launch
• Depending on its placement on a given page, the ad must be built as a multi directional ad unit, designed to expand either left/right or up/down on-click
In-Banner Video
• Only 3rd party ad-serving. TripAdvisor doesn’t host in-banner video files
• Visible “STOP” or “PAUSE” button
• Audio must be user initiated
• Maximum length 30 sec
TripAdvisor Media Kit – Ad Specs
TripAdvisor Media Kit – Ad Specs | June 2017 | p. 8
TripAdvisor Media Kit – Ad SpecsPushdown
• Not allowed on network buys (TAMN)
• Not allowed on China site
• Only 3rd party ad-serving - approved vendors list on request
• Requires TripAdvisor approval and testing before launch
• Must receive the creative 7 business days prior to launch.
The below sample denotes a 970w x418h pixel file dimension.
Specification Pushdown - Collapsed Creative Pushdown - Expanded Creative
Ad Unit Dimensions 970w by 66h pixels 970w by 418h pixels
Expansion Direction N/A Down
Maximum File Size 200k 200k initial - 400k for polite download file
Animation 30 seconds maximum Unlimited
Open ButtonA clearly visible “click to expand” button must appear at the bottom of the ad unit at all times
A clearly visible “close (x)” button must appear in the top right corner of the ad unit at all times and only close on click
Sound Not allowedAllowed, must start with sound off and must include a clearly labeled Audio on/off button.
Video Not allowedAllowed, must be hosted by a 3rd party. TripAdvisor cannot accept any video creative files directly
Frame Rate 18 fps max 18 fps max
TripAdvisor Media Kit – Ad Specs | June 2017 | p. 9
Mobile Guidelines
Mobile Banners
The below samples denotes an adhesion banner measured at 320x50px
TripAdvisor Media Kit – Ad Specs
Spec High Resolution Standard
Mobile Ad Size 640x100 (compressed to 320x50) 320x50
File Type GIF, Animated GIF, PNG, or JPEGHTML5, GIF, Animated GIF, PNG, or JPEG
3rd Party Accepted No Yes, HTML5 Only
Max File Size 50k 50k
Tracking3rd Party Tags or Click and Impression Tracking Accepted
3rd Party Tags or Click and Impression Tracking Accepted
TimingMust be received 2 business days before launch
Must be received 2 business days before launch
Linking Must drive to a mobile optimized site Must drive to a mobile optimized site
Click to Call Available Available
TripAdvisor Media Kit – Ad Specs | June 2017 | p. 10
TripAdvisor Media Kit – Ad SpecsMobile Native Advertising
Spec Native Internal Linking Native External Linking
Platform Mobile Web + Mobile App (iOS) Mobile Web
File Type GIF, Animated GIF, PNG, or JPEGHTML5, GIF, Animated GIF, PNG, or JPEG
TargetingPOS, IP, Servlet, and Geo ID – required (100 limit)
POS, IP, Servlet, and Geo ID – required (30 max creative versions)
Listing Placement
At top of restaurants and attractions listings pages (excluding Near Me Now filtering)
After the second organic listing on restaurants and attractions listings pages
Bubble rating
Restaurant or Attraction must have a bubble rating of 3.5 or higher
N/A
Text
Auto-populated via TripAdvisor’s listings database:Title: Property NameText: A review title from the most recent review matching the Business’ existing bubble rating
Required:Headline: Max 27 characters Body Text: 2 lines @ max of 27 characters each
PhotoLarge photo: pulled from TripAdvisor’s listings database
Image: 250x250 pixels 60k file size
Tracking3rd party impression tracking accepted
3rd Party Tracking Accepted
Deliverables Property ID and Listing URL
Required:Headline: Max 27 charactersBody Text: 2 lines @ max of 27 characters eachImage: 250x250 pixelsOptional:Brand Logo: Max height of 24px - Width must be at least 2x logo heightTransparent background required Button: Text is customizable with special approvalTargeting: IP, Geo, Audience
TimingReceived 5 business days before launch
Received 5 business days before launch
Available Servlets
Attractions Listings PagesRestaurant Listings Pages
Attraction Listings PagesRestaurant Listings PagesHotel Listings Pages
Additional Notes
All elements within creative must be SSL compliant Design subject to change
All elements within creative must be SSL compliant Design subject to change
Native Internal Linking
Native External Linking
TripAdvisor Media Kit – Ad Specs | June 2017 | p. 11
TripAdvisor Media Kit – Ad SpecsVideo Specs
Native Sponsored Video
Native Sponsored Video is a creative set complete with logo, companion, and master video file. It plays in the TripAdvisor Large Photo Viewer as Sponsored Advertiser to desktop users.
• 300x250 static companion mandatory
• 100x40 static logo mandatory
• Video title optional with a 40 character limit and language must match targeted locale.
Pre-Roll
Pre-roll is a video ad experience in-stream, before the content is played for the viewer. Video content is subject to approval.
TripAdvisor Media Kit – Ad Specs | June 2017 | p. 12
TripAdvisor Media Kit – Ad SpecsVideo and Companion Specs
Specification Pre-Roll Native Sponsored Video Companion
Video Duration 00:15 No Limitations N/A
Formatwebm, ogg, ogv, ogs, h.264,
mp4, and movwebm, mp4, and mov JPEG, GIF, PNG
File Size 15MB 300MB 60k
Tracking 3rd Party Click & Impression 3rd Party Click & Impression 3rd Party Click Only
VAST Accepted Accepted Pre-roll only
BitRate 4 MBPS 4 MBPS N/A
FPS 24-30 FPS 24-30 FPS N/A
Display Dimensions640x480 (521x391 min)
(4:3 Aspect Ratio)1920x1080 (16:9 Aspect
Ratio)300x250
For more information on TripAdvisor’s Ad Specs please visit the Media Kit here »