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Clinics Appointment System (CAS)Appointment with less hassle
Presented by Abdul Rahman A Samad
Interns at HealthInterface Sdn Bhd (945915-D)Dec 30, 2013
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Presentation to Information Management Lecturers
2 What HealthInterface Sdn Bhd Is?A bit of backstory and how all this came to be
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SMALLER PLAYERSServe more people.
EASIER FOR STAFFSBetter quality of life
INCREASE PRODUCTIVITYMore work – less errors
Serving smaller market with HI’s own product without the cost of customized software
Objectives
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Problem Statements
Inefficient Use of Time
More time is needed to get appointment done.
Most clinics have Internet BUT…
Rely on manual appointment
Doing things manually: Error-prone
Wrong doctor. Wrong time. Wrong patient.
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Presentation to Information Management Lecturers
5 What do I mean by error-prone?Here’s how most private clinics are doing it.
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Manual Workflow START
Register Patient
Update Patient File
Choose Date
NO
Is patient registered?
YES
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Presentation to Information Management Lecturers
Manual Workflow Continued
Choose Room
Confirm Room and
Date
Does the doctor have scheduler?
Write it down on paper and put it in
appropriate file
Call or message the doctor
END NO
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Presentation to Information Management Lecturers
Manual Workflow Continued
END
Put it into doctor¶s
scheduler
Write it down on paper and put it in
appropriate file
YES
YES
Does nurse have the username and
password?
Ask for username and password from the
doctorNO
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Presentation to Information Management Lecturers
More Efficient Workday for Doctors and Nurses
92%Manual Workflow
99.4%Systemized Workflow
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Benefits of The System
LESSWork
LESSHeadache
EASYTo use
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Tele-consultation
EmailReminder
AppointmentSchedule
Features in the System
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Nurse WorkflowSTART
Register Patient
Update Patient File
Choose Date
Log In Successful?
NO
YES
YES
First Time Patient?
NO
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Nurse Workflow Continued
END
Choose Room
Confirm Room and Date
Choose Doctor
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Doctor WorkflowSTART
END
Log In Successful?
NO
YES
Check for Appointment
YES
Is The Date Okay? Change DateNO
NO
Do you want to use Vidyo?
Open up Vidyo ConferencingYES
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Patient WorkflowSTART
END
Follow Nurse Instruction For Appointment
Confirm Appointment Through Email
Register Through Nurse
View Appointment
Details
NO
Does doctor want to do teleconsultation?
Run Vidyo Desktop Conferencing in Specified Room
YES
YES
View appointment details?
NO
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Presentation to Information Management Lecturers
16 Context DiagramThe skeleton of the system
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Context Diagram
Clinics Appointment System (CAS)
• Three users: patients, doctors and nurses
• Let’s go in deep about the diagram
Patients
NursesDoctors
CAS
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Presentation to Information Management Lecturers
Context Diagram
0
Clinics Appointment System (CAS)
Patients
Nurse
Doctor
Appointment Details Patient RegistrationPatient Appointment Registration
Patient Room Registration
Patient Details
Patients Appointment Details
Patient Diagnosis Information
Patient Doctor Registration
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Presentation to Information Management Lecturers
DATAFLOW DIAGRAM
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Data Flow Diagram
Entities in the data flow:
Nurses
Patients
Doctor
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Data Flow Diagram Continued
1.0
Register Patient Information
Patients File
Patient PersonalInformation
Nurses
Patient PersonalData
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Data Flow Diagram Continued
2.0
Update Patient File
Patients File
3.0
Choose Date
Patient PersonalInformation
Patient Medical Data
Patient Medical Information
Patient Details
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Data Flow Diagram Continued
4.0
Choose Room
Date Details
5.0
Choose Doctor
Date & Room Details
Date, Room & Doctor Details
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Data Flow Diagram Continued
6.0
Confirm Doctor Appointment Date and
Room
Doctor, Room &Date Details
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Data Flow Diagram Continued
7.0
Send Confirmation Email to Patients Email
Appointment File
Details Confirmation
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Data Flow Diagram Continued
8.0
Confirm Appointment Date
In Email
Confirmation Emails
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Presentation to Information Management Lecturers
Data Flow Diagram ContinuedPatients
9.0
Change Confirmation Status In Database
8.0
Confirm Appointment Date
In Email
User Confirmation
DatabaseConfirmation
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Data Flow Diagram Continued
Confirmation Status
Appointment File
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Data Flow Diagram Continued
Patient Medical Details
Patients File
Appointment File
Patient Appointment Details
10.0
Generate Patient Appointment Details
and Medical Diagnosis
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Data Flow Diagram Continued
Doctor
Patient Appointment &Medical Details
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Presentation to Information Management Lecturers
Entity Relationship Diagram
Only three tables
• User (Staffs)• Patients• Appointment
And only one defined relation (one-to-manyrelation from patients to appointments)
WHY?
User
Patients Appointment
UserIDPK
Username
Password
PasswordSalt
UserIDPK
Username
Password
UserIDFKPK
Room
Date
Name
Job
PasswordSalt
Name
MedicalInformation
ConfirmationStatus
Have
ICNumber
DoctorName
PhoneNumber
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Good question. Here’s the answer. It DOES NOT require any data flow and does not involve itself with context diagram.
Where’s Tele-Consultation?
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PortabilityExport patients data with
less hassle. Mass port/export with ease.
Can join clinic group easily for one massive
patient database. Smile.
ENTITYRELATIONSHIP DIAGRAM
Separation of concernsSeparates staff and
patients. No extra column for staffs when patients
have new column.
FasterLess to go through. Less
queries to search for patients. Computer love
less queries.
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Presentation to Information Management Lecturers
Conclusion
01Finding shows
more efficiencies for all parties 02
It should not be just a prototype,
or just idea
03Executing this
help company to be “knight” in the industry. A
disruptor.
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No. 7, Jalan Teknologi 3/4aNouvelle Industrial Park 2
019.224.3718
fb.my/healthinterface
@healthinterface
Reach UsAt Damansara
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36 Demo, Questions and Answers Session
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Encrypted password
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