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Vandana GuptaFounder,
V Care FoundationOctober 20, 2010
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Doctor does not want to be your
advocate
Doctor does not understand
you?
Doctor does not speak in simple
language
Doctor does not allow you to
disagree or ask a question
Doctor does not make you feel comfortable
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Current Scenario
The Doctor patient ratio in India is 1:1588*
Ideal ratio should be 1:500
3X times!*Deccan Chronicle , July 10, 2009
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How can we work together to address this challenge
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Patient’s NeedConfidenceCompetenceMutual respectKnowledgeTrustShared Values
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Patient’s viewThe physician is generally viewed as superior
to the patientThe doctor-patient relationship is also
complicated by the patient’s sufferingDoctor’s busy schedule may prevent the
patient getting a patient hearingA dilemma may arise in situations where
what is the most efficient treatment is not the same as what the patient wants for various reasons.
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What a patient wants…To be seen and get test results in a timely
mannerDoctor---not the staff---should call with bad
results.Doctor should tell what medicines one is
getting and their side-effects.Doctor should explain everything in terms
one can understand.A kind “hello” at the beside
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What a patient wants…Be patient and engage patients in medical
decision-makingAcknowledge the stress that patient
undergoes and respect each patient’s preferences, beliefs and values
Explain results and directions in simple termsOffer encouragement and compassion, but
don’t sugarcoat problems and solutions
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What a patient wantsHave a sense of humor, but not at the
expense of a patient’s dignityNever brush off questions about alternative
medicines or other medical issuesState plans clearly for what the patient
should do next
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Patient’s responsibilityBe honest with your doctor on the issues
concerning your healthCompliance, Compliance, CompliancePatience is a virtue!Both of you have the same goal : Patient’s
good health
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Any Questions