Who does What Where Database &Contact Management Directory
(3W)
Field Information Services UnitOCHA
Agenda
• Background/development history
• Overview of platform
• Outputs
• Data Inputs
• 3W as a cluster tool
• Development plans
• IM Toolbox of best IM practices
• Discussions
Why Is Who What Where Needed?
• Core coordination tools– Contact Directory– Meeting Schedules– Who, What, Where
• It presents an overview of the humanitarian response identifying gaps and duplications
• Allows for drill-down analysis to support detailed co-ordination
• Assists with monitoring and evaluation, and reporting on the crisis
Development History• Variations of the 3W have been used throughout
every emergency response• Problems observed
– Inefficiency– Lack of interoperability – Incompatibility – Poor documentation – Limited accessibility– Verifiability, objectivity & inclusiveness undermined
• Earlier ‘homegrown’ 3W’s were reviewed to construct a standardized version (2004)
3W Overview
1. Integrated contacts management module2. Authentication and privileges (security)3. Control vocabulary that is extensible4. Import and export facility5. Multiple data entry and reporting outputs
(canned and ad-hoc reporting) 6. Database synchronization7. Easy installation, configuration & maintenance8. Bi-lingual support 9. Supports stand-alone and web based multiple
users
3W Overview• 3W currently installed and being supported in 22 sites
•OCHA Asia Pacific Regional Office•OCHA Central/Eastern Africa Regional Office•OCHA West Africa Regional Office•OCHA Latin America & Caribbean Regional Office•Burundi•Chad•Cote d’Ivoire•DRC•Ethiopia•Indonesia
•Kenya•Madagascar•Mozambique•Nepal•OPT•Somalia•Sri Lanka•Uganda•Zimbabwe•HIC Lebanon (archive)•UNAMA Afghanistan•UNDP Philippines
Outputs
• Canned Reports– Contact Lists– Gap Analysis Matrix– Projects by Clusters
• Access Report Generator• Geo referenced output for map production• Web based, Excel
ReportsGap Analysis
ReportsProject Report
ReportsContact List
Maps
Data Entry
• Multiple Data Entry methods offering maximum flexibility– Preformatted Excel sheet– Pre-generated MS Word Forms-QA/updates– Web Form
• Data import/export
Data Entry
3W as a Cluster Tool
Governance of the 3W
• The Role of OCHA– OCHA is committed to maintaining, developing
and supporting at the HQ level– Hosting in Geneva server– In the field Data entry and report dissemination
supported by OCHA– Production of required derivative products
3W as a Cluster Tool
The Role of Cluster Leads– Encourage partners to supply information to the
3W– Commitment to use the 3W as a Who does
What Where Database and Contact Management Directory
– Support Quality Assurance of cluster data
• Case Study-Lebanon UNHAS passenger manifest
2007 Development Plans
• Web services interface (RSS feeds)
• Dynamic mapping
• ‘Light’ interface
• More templates and canned reports
IM Toolbox
www.humanitarianinfo.org/imtoolbox
• OCHA IM Toolkit is a repository of IM best practices collected from the field– Mapping standards and templates– Standard IM products– Data standards– Rapid Assessment forms
IM Toolbox
Questions