dundee university student handbook 2010/11

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The general information handbook for all new entrant students to Dundee University for academic session 2010/11

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Page 1: Dundee University Student Handbook 2010/11

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CONTENTS page

‘Must Do’ Checklists 2

Section I – Welcome 4

Section II – Being a student at the 5University of Dundee1. How the University works 5

– what you need to know

2. Studying at the University 10

3. Assessment 14

4. Students Matter: your 15voice in the University

5. Looking ahead 17

Section III - Working and living in Dundee 18

6. Working while a student 18

7. Living in Dundee 20

8. Information for 28international families

Section IV – Official information 30

9. Rules, regulations and the law 30

Feedback on the Handbook 36

Please note that all of the fees referred to in this handbook areaccurate at the time of going to press. However, these may besubject to change.

Printed on recyled paper. The Universityof Dundee actively encourages recycling.

Additional note for all

Colour key to information panels

Undergraduate only information

Postgraduate only information

International student onlyinformation

Service or unit information

The University of DundeeStudent Handbook 2010-2011

[email protected]/aatu/plus.htm

Those headlines shown in redtext indicate that there isfurther guidance available ina specific PLUS@Dundeeinformation leaflet (samplesabove).

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‘Must do’ ChecklistsThese are intended as a guide and may differ depending onwhether you are an undergraduate or postgraduate student.

PLUS@Dundee www.dundee.ac.uk/aatu/plus.htm

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Your academic journey of PersonalLearning for University Success atDundee (PLUS@Dundee)

We hope that this University of Dundee Student Handbook will:

• help you to understand how the University works• provide you with the information you need to plan your study• welcome you to our academic community.

The handbook has been organised to take you through thevarious stages that you will encounter as your studies progress:

• the practical aspects of what you need to do at the start ofyour first semester

• the activities related to your learning and assessment • various support facilities that students may wish to use if the

occasion arises• detailed information that applies to international students and

their families • outlines of particular rules and regulations that underpin the

activities of the University and your role as a student within it.

The University of Dundee is a large organisation and, with acommunity of more than 17,000 students, the whole institutioncould not work without the support of a significant number ofpeople and services. Whoever we are, whatever our role, we allwork towards your Personal Learning for University Success –PLUS@Dundee - is not an empty phrase but a whole experiencethat sets you off on your academic journey. Visit the website tofind out more. We wish you well as a student member of theUniversity.

Dr Ian K. FrancisAcademic SecretaryAugust 2010

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Section I - Welcome

PLUS@Dundee www.dundee.ac.uk/aatu/plus.htmPLUS@Dundee www.dundee.ac.uk/aatu/plus.htm

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The University Semester is counted asfollows: Week 0 is Welcome Week,then Week 1, Week 2… and so on.

Public Holidays: Note that theUniversity is closed over the Christmasperiod and the public holidays ofJanuary 3rd and 4th 2011. Otherpublic holidays do not apply.

More detailed information onmatriculation is available from theRegistry: Web: www.dundee.ac.uk/registryIf you have further questions: Phone: 01382 385390Email: [email protected]: 1 Airlie PlaceNumber on campus map: 39Open: Monday – Friday 9.00 – 16.30enter via the driveway off the Perth Rd.

1. How the University works – what youneed to know1.1 Important dates: Academic Year 2010-11Semester 1 attendance 13.9.10 - 17.12.10Semester 2 attendance 17.1.11 - 27.5.10Christmas vacation 20.12.10 - 14.1.11Easter vacation 4.4.11 - 22.4.11Welcome Week 2011 5.9.11 - 9.9.11

1.2 What you need to do to begin1.2.1 Registering as a studentMatriculation is the process of registering as a student at thisUniversity. You need to matriculate for each academic year that youstudy with us (Research Postgraduates: see green box on right).

For undergraduates there are two stages to this process:

Stage 1: • As a new student, firstly you have to meet with your

Advisor of Studies. The date and time of this meeting will begiven to you by your School. The purpose of the meeting is toconfirm your course/module choices to ensure that yourtimetable is compatible with the credits you need to accumulateby the end of the current academic year. At this time yourAdvisor of Studies, Supervisor or School Official will sign yourmatriculation schedule.

Stage 2: Go to the Bonar Hall (Number 2 on the campus map) to completethis process. You must bring with you:• your completed matriculation schedule signed by both you and

your Advisor of Studies (in some cases, by another School officer)• your tuition fee or evidence that part, or all, of your University

fees will be paid (that is, a letter from your Student LoansCompany (SLC) or from Student Awards Agency forScotland (SAAS) or another sponsor). If you have no final ordefinite information that fees will paid for by SAAS or yourSLC, you should bring copies of relevant letters ofapplication as proof that application for assistance with feeshas been made. (Note that this section does not apply toNursing and Midwifery students - see overleaf)

• your birth certificate, passport, visa and biometric ID (if held)• examination certificates or notification of results slips (may be

examined when you enter Bonar Hall)• a passport-sized photograph for your matriculation card

(sometimes called an identity, ID or matric card), if you havenot already provided such a photograph.

• After matriculation go to an IT suite and ensure that you areable to log in and access the University’s IT network,including your University email and My Dundee.

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Section II – Being a student at theUniversity of Dundee

[email protected]/aatu/plus.htm

Late arrivals: Note that if you do notmatriculate by the time shown on yourmatriculation schedule, then you willhave to pay a late fee of £70.00.However, if there is a good reason whyyou cannot matriculate on time, thenyou should notify the Student RecordsOfficer who will make alternativearrangements for you.Email: [email protected]

Special Note: if you lose or damageyour matriculation card, then a charge of£10.00 will be made for a replacement.You can obtain a replacementmatriculation card from Registry(Number 39 on the campus map).

Postgraduate Matriculation follows adifferent process:

To matriculate, report to Bonar Hall(Number 2 on campus map) at thetime and date given to you in yourAdmissions Letter or by thePostgraduate Office (for Researchstudents). You will have received thiseither by email (overseas students) orby surface mail (UK students).

Any student arriving after 15thSeptember should visit Registry(Number 39 on the campus map) tomatriculate.

[email protected]/aatu/plus.htm

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For nursing students:If you have been awarded a student loan for session2010/11, the first payment will be paid directly into your bankaccount once you have matriculated.

For new nursing and midwifery students, the first instalmentof your bursary will be paid directly into your bank account. If yourapplication for a student loan or nursing/midwifery bursary issubmitted late, your first payment may be delayed.

1.2.2 Matriculation card as an identity card You will receive a University of Dundee matriculation card which isyour personal property and should not be used by anyone else.Your matriculation card (sometimes called an ‘ID-card’):• verifies your status as a student of the University • acts as proof of identity• acts as a library cardYou should carry it with you and be prepared to produce it onrequest at any time while you are on campus.

1.2.3 Evidence of matriculation statusSome students need to have evidence of confirmation of theirstatus as students, for example, for general, financial, studentloan, employment, Council Tax or visa requirements. If this appliesto you, then you should contact [email protected].

1.2.4 Facilities available to all matriculated studentsOnce you have matriculated, you will have full access to allUniversity networked systems and facilities that support yourlearning. This includes the University Standard Desktop (alsoknown as SOE) which is supported by Information andCommunication Services (ICS). In addition, you have access tothe libraries, the University email system and My Dundee. Youautomatically become a member of Dundee University Students’Association and the Sports Union. Note that there are charges forusing the sports facilities.

1.3 Financial issues1.3.1 Tuition FeesThe yearly tuition fee charged for your studies is detailed in yourletter of offer issued by Admissions and Student Recruitment.Please be aware that each academic year these fees mayincrease slightly, at least in line with inflation.

For full details of our tuition fee payment terms and methods ofpayment, look for the heading ‘2010/11 Fees Policies’ on ourRegistry website atwww.dundee.ac.uk/registry/main/com/fees/index.htm This is important information, so please take time to read it.

1.3.2 Residences FeesPrior to your arrival, you will have confirmed your accommodationwith the Residences Office and paid your £300.00 pre-payment.The full cost of your accommodation is detailed in yourAccommodation Acceptance letter which you will have signed. Please ensure you read this important document carefully.

Action Point: Get into the habit ofchecking your University email addressevery day as this is the way in whichthe University in all its forms willcommunicate with you. Note thatsome emails from other emailaddresses may be identified as spamby the system and so may be blocked.

Action point: Let Registry know thatyour funding has been confirmed bybringing a copy of your fundingconfirmation letter to registration withyou or by sending a copy of the letterfrom your funding body to:Registry, University of Dundee,Dundee DD1 4HN.

Police Registration: someinternational students need to registerwith the police within 7 days of arrival.Details are available in section 9.8.6.

Council Tax and Matriculation

This tax is set by local authorities inEngland, Scotland and Wales to payfor local services that they provide,such as rubbish collection, the policeand the fire brigade.

Students in full-time education aregenerally exempt from Council Tax.

For those students not resident in theUniversity’s Halls of Residence, a list isprovided to local councils (Dundee,Angus, Perth & Kinross, and Fife) toallow the appropriate exemption to beclaimed. This service is automaticallyprovided for all eligible students,UNLESS a student indicates they donot wish to claim exemption from thepayment of Council Tax.

If you do not intend to claim theexemption, you should confirm this byticking the 'opt out' box on thematriculation schedule.

Those students whose semester addressis elsewhere should contact their localauthority for the appropriate form. ACouncil Tax Exemption Certificate mayalso be obtained from the Registry.

Note that students still need toregister with their local authorityfor exemption. The lists merelyconfirm student status.

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Sales Ledger Team:Phone: +44 (0)1382 386686 Fax: +44 (0)1382 385867 Email: [email protected]: Sales Ledger,Tower Building, University of DundeeDundee DD1 4HNNumber on campus map: 1Open: Monday to Friday9.00 – 12.15 and 13.30 – 16.15

Student Funding Unit:Phone: 01382 384801Email: [email protected]: www.dundee.ac.uk/studentservices/studentfundingLocation: 3 Cross Row (1st Floor)Number on campus map: 30 Open: Monday to Friday 10.00 - 16.00

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As with the tuition fees, we can offer alternative ways to pay byDirect Debit. Note that, if fees remain unpaid and a Direct Debithas not been set up by the due date, a late payment fee will alsobe added to your fees.

For more information about your accommodation and the fees,look for the heading ‘The Facts’ on our Residences website at: www.dundee.ac.uk/residences/index.php

1.3.3 If your fees are being paid by a sponsorIf you have applied to an award body for payment of your tuitionand/or residences fees and have received a letter confirming thisfunding, then you need to let the Registry and Cash Office know.You should be aware that you may have to apply for funding everyyear and we need confirmation of your funding for each academicyear. Without this written confirmation, we will consider you to bepersonably liable for payment of all your fees.

1.3.4 If your fees are being paid by you, your parent/s,partner or other family relationIn general, all tuition fees are due for payment on or beforeregistration or at the latest within 30 days of your studiesbeginning. We do appreciate that this is not always possible andcan offer alternative ways to pay by Direct Debit (DD). DirectDebits allow regular payments to be made from a UK bankaccount. You should be aware that, where fees remain unpaidand a Direct Debit has not been set up within the 30-day period,a late payment fee will be added to your fees.

1.3.5 Where to pay your fees• Cash Office

If you are matriculating in Bonar Hall (Number 2 on CampusMap), you will find a temporary Cash Office presence there.

Note that you can visit the permanent Cash Office where thestaff will be happy to accept payments from you - or to helpwith any queries you may have.

If you find it more convenient, you can also pay tuition feesonline: www.ecommercegateway.co.uk/dundee/epay

• The Sales Ledger Team are here to help you arrangepayment of your fees, but, if you think your fees areincorrect, we can help you check this as well.

1.3.6 Student DebtThe University is not unsympathetic to students who may find thatthey fall into debt. If this happens to you, then it is important thatyou discuss the issues with an advisor in the Student FundingUnit before difficulties escalate or before it impacts on yourstudies or graduation.

If you fall into debt with the University, for example, by not payingfees or your Residences bill, then there is a danger that you mayhave to leave if you are unable to improve your financial situation.

Cash Office:Location: Ground Floor Tower Number on campus map: 1Open: Monday to Friday9.00 – 12.15 and 13.30 – 16.15

Important note: Direct Debitarrangements cannot be set up on anoverseas bank account.

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If you act promptly by responding to official letters from theUniversity, we may be able to resolve some of the issues bymaking special arrangements to assist you.

For further information that may help, visit:www.cfebuk.org.uk/pdfs/md_factsheet.pdf

1.3.7 Opening a bank accountSetting up a Bank account is important. There are several bankswith offices in Dundee and most have an Automated TellerMachine (ATM) – often called a ‘cash machine’. Local banksinclude: • Bank of Scotland

2 West Marketgait, Dundee, DD1 1QN • Clydesdale Bank plc

7/8 High Street, Dundee, DD1 1SS (ATM on DUSA buildingsouth side)

• Lloyds TSB Bank plcMeadowside, Dundee, DD1 9DU

• National Westminster Bank plc1 Courthouse Square, Dundee DD1 1NH

• Royal Bank of Scotland (ATM on DUSA building northside) Balfour Street, University of Dundee, Dundee DD1 4HB

When you open a bank account in person you will need toprovide:• proof of your identity, for example, passport or birth

certificate • your University admission letter and acceptance certificate• your current address (this can be the letter confirming your

residence place, an electricity or gas company bill, but if youare living in private accommodation, then a copy of yourlease agreement would be necessary).

1.4 Protecting your information – Data Protection Act 1998This legislation covers any exchange of information betweenRegistry, acting on behalf of the University, and you as a student.

It is important you know and understand both your rights andobligations under the terms of this Act. At Matriculation you willbe required to sign a declaration confirming that you haveunderstood and agree to University data requirements. www.dundee.ac.uk/registry/main/sro/dp.htm

The data protection information set outin Section 9, Rules, regulations andthe law, outlines what the DataProtection Act 1998 involves. If youhave any queries, please do nothesitate to contact Registry in the firstinstance.Number on campus map: 39

Action points: The Registry can giveyou a letter of introduction which somebanks will accept as proof of address.Please fill in one of the green forms thatyou will find in Registry Reception togive us the name and address of yourbank. We can then provide you withthe appropriate letter.

Action point: If you are aninternational student and areexperiencing difficulties in negotiatingthe opening of an account, then youshould contact the InternationalStudent Advisor:Email: [email protected] Phone: + 44 (0)1382 385492Location: Admissions and StudentRecruitment, 2 Airlie Place. Number on campus map: 41For more detailed information, visit:www.dundee.ac.uk/international/support

Action point: If you are coming fromoutside the UK, it is important that youopen your British bank account assoon as possible.

Action points: • Respond immediately to letters fromthe University about your financialsituation

• Consult the Student Funding Unitfor assistance on aspects offinancial issues affecting you:www.dundee.ac.uk/studentservices/studentfunding

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1.5 Changes in your academic plans

1.5.1 Change of moduleIf you wish to change to another module, then:• you may change your module within the first 2 weeks of the

academic session (some modules may exceptionally permita later change – you must check with your School)

• you must first check with your Advisor of Studies• if your Advisor agrees, then you must inform your School

Office. School staff will notify Registry.

1.5.2 Change of courseIf you wish to change your degree programme, then: • you must discuss this with your Advisor of Studies• you need to make the School you are leaving and the School

you are hoping to join aware of your intentions• you need to meet with the School Secretary of your new

School to make the necessary arrangements.

1.5.3 Temporary break from studyYou may wish to take a break from your studies because ofpersonal, financial or academic reasons, with the intention ofreturning in the following semester or academic year. In this case,you should consult your School Secretary. Tier 4 visa students willneed to return to their home country if on a break.

1.5.4 Withdrawal from the UniversitySometimes students run into difficulties in their personal oracademic lives. In such circumstances, it may seem thatwithdrawing from the University is the only course of action. Thismay not be the only solution and, if you are in this situation, youshould, first of all, speak with your School Secretary.

1.5.5 Immigration requirements for international studentsWith effect from September 2009, the UK Governmentintroduced a range of rules that apply to international students.This is called Points-based Immigration and is administered bythe Border Agency. It means that your host university in the UK isobliged to monitor and report your attendance. The new Rulesand Regulations are outlined in Section 9.8.1 on Monitoring andReporting Attendance

Detailed information about other rules governing your immigrationstatus is provided in section 9 and covers: Extending Your Student Visa• Making an application • What you need to do to make a valid postal application• Making an application in person for the same day service Academic Technology Approval Scheme (ATAS)• Post Study Work Scheme• Highly Skilled Worker status• Students who have entered the UK as student visitors• Visiting Europe (Schengen Visa)• European students and immigration issues

Action point: If, after consultation, youdecide to withdraw from Universitypermanently, then you should notifyyour Advisor of Studies and the Schoolimmediately. You must return yourmatriculation card to the Registrybefore you leave.

Action point: change of phonecontact details: If you change yourmobile or landline numbers, then youshould advise Registry so that yourdetails are up-to-date (Phone: 01382385390).

Action point: change of addressIf you change your address at any timeover the academic year, you mustcomplete a change of address formavailable from Registry Reception ordownload from the Registry pages on:www.dundee.ac.uk/registry

UKCISA - UK Council forInternational Student AffairsThis organisation is a governmentfunded body working closely with theUK Border Agency and various otherorganisations including STRATOS(International Student Advisors inScotland). Their website providesinformation specifically for internationalstudents and families. You candownload a comprehensive range ofguidance notes on all you need toknow about living and studying in theUK including immigration issues from:www.ukcisa.org.uk/student/information_sheets.php

Action point: the International StudentAdvisor, Susan Scott, can give youmore detailed advice on extending yourvisa. If you have any particularconcerns regarding your immigrationstatus and need specialist advice,Email: [email protected] Phone: + 44 (0)1382 385492Location: Admissions and StudentRecruitment, 2 Airlie Place. Number on campus map: 41For more detailed information, visit:www.dundee.ac.uk/international/support

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More information about developinglearning skills for university study isobtainable from the AcademicAchievement Teaching UnitPhone: 01382 384308Email: [email protected]: www.dundee.ac.uk/aatuLocation: 6th Floor Tower BuildingNumber on campus map: 1

To register online for Gateway toLearning, visit:www. dundee.ac.uk/Welcome2010on the ‘Preparing to Study’ tab.

The Academic CalendarSemesters are counted in weeks:Welcome Week is Week 0, the firstweek of the Semester is Week 1, thesecond is Week 2 and so on.

2. Studying at the University

2.1 Starting out As you prepare to begin your courses, you will be thinking about thetransition to University. This section provides you with someinformation about some aspects of learning; things that you might liketo participate in before your courses begin and things that you mightconsider taking up when making your choices for the year to come.

2.2 When will I find out my timetable?Your School will be responsible for compiling your timetableincluding allocation of tutorial and laboratory timetables. You willbe given a basic timetable at your meeting with your Advisor ofStudies, if this is the practice in your School, or at the outset ofyour course. At a later point, you will be given details aboutadditional teaching and learning activities such as tutorials, labsessions and practicals according to the nature of your course.

2.3 Learning independently with PLUS@Dundee The values of the University are framed on the desire to help allstudents to develop to their full potential. Through PLUS@Dundee– Personal Learning for University Success – we hope to fulfil thisaspiration. We will help you to build on the learning that you gainfrom the guidance of lectures and those who deliver them, byproviding additional services to enhance your learning, to supportyour personal needs where necessary and to broaden yourpersonal development through social, cultural and sportingactivities. In creating a positive learning environment, our intentionis to provide opportunities for you to acquire the skill ofindependent learning that will also enhance your employabilitypotential once you have graduated. For further detailedinformation, visit: www.dundee.ac.uk/aatu/plus.htm

2.4 The Academic Achievement Teaching UnitUndergraduate and postgraduate taught students will experiencedifferent styles of teaching, for example, in lectures, tutorials andlabs at the appropriate university standard. Postgraduate Researchstudents also need to think about the new demands made of themat their level of study. Academic Skills Tutors from the AcademicAchievement Teaching Unit offer opportunities for you to reachthis standard with a variety of activities provided over the year.

In Welcome Week: A series of workshops that support the development of yourpersonal learning framework:

• Gateway to Learning – an introductory course in WelcomeWeek designed to help all students, regardless of theircourse of study, to make the transition into university study.Interactive and fun, these workshops are listed on thePLUS@Dundee Welcome Week Programme.

• Principles of Postgraduateness – an introductory coursefor students undertaking taught or research postgraduatestudies. It is offered in Welcome Week and again in Week 1for students who may arrive later than 6th September.

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Principles of PostgraduatenessWorkshops on adjusting to a newacademic environment and ethos,effective communication andparticipation, interpreting text forresearch purposes, academicdiscourse and writing style andacademic assessment – byexamination, dissertation, thesis andviva. Register online:www.dundee.ac.uk/Welcome2010preparing/principles.php

Those headlines shown in redtext indicate that there isfurther guidance available ina specific PLUS@Dundeeinformation leaflet that areavailable at PLUS@DundeeInformation Points across theUniversity.

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Count Me In is open to all students atany level and works on an appointmentsystem. Email: [email protected]: 01382 384308Web: www.dundee.ac.uk/aatu/numericalskills

In-sessional• Advance@Dundee

This intranet site provides access to a wide range of almost400 integrated articles to give you an insight into skills youwill be expected to develop as an undergraduate. The site isorganised into eight key skill areas: • Personal Development• Studying and Learning• Effective Writing• Basic Maths and Stats• Communication and Information Technology• Research and Problem-solving• Interpersonal Skills• Curriculum vitae and Careers.

• Personal Academic Student Skills (P@SS) This 20-credit module is available in semester 1 and again inSemester 2. P@SS aims to give students a practical insightinto the learning skills needed for university study, visit:www.dundee.ac.uk/aatu/pass.htm

• Count Me In This popular scheme is designed to help students who needsome level of mathematics for their chosen degree course.Any student can apply for an appointment online to meetwith a maths tutor to revise an aspect of maths knowledgethat may have been forgotten or that is not understood.

• Academic Writing AssistanceWriting well is a key to success at any level of university studyand within all disciplines. Three programmes to choose from:- Writing by Appointment is an academic skillsappointment system for students in years 1, 2 and 3 and isdesigned to help with specific writing, study or learning issues. - Write Right and Just Write are projects funded by theRoyal Literary Fund where our resident Writing Fellows, JohnKeay and Tracey Herd, will meet with undergraduate andpostgraduate students to work on developing the writingrequired for essays, reports, honours projects, dissertationsand essays. The emphasis is on issues of style and structurein writing.

• English language Teaching and LearningInternational students are invited to participate in on-going Englishlanguage support classes that are offered in Semesters one andtwo. There are no charges for these courses which are open onlyto students of the University of Dundee. However, places in theseformal classes are limited. To apply for a place in classes on theEnglish Support Programme in the skill areas of Listening,Speaking, Reading, Writing or Grammar for Academic Purposes,you must register for a language test that will take place inWelcome Week (Week 0). You will find more information at:www.dundee.ac.uk/admissions/international/courses/english_support.htm

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You can use Advance@Dundee viathe internet on and off campus at anytime by using your University password.This is a useful site to bookmark:www.dundee.ac.uk/advancedundee

Action points:For writing appoints email:1. Writing by Appointment

[email protected]. Just Write

[email protected]. Write Right

[email protected]

The Advance@DundeePostgraduate Portal provides keyinformation for taught and researchpostgraduates, at times linking backinto Advance@Dundee. It too can beaccessed via the Internet on and offcampus at any time by using yourUniversity password. This is a usefulsite to bookmark: www.dundee.ac.uk/advancedundee/pg.The key areas are: • The Academic Community• Becoming a successful

postgraduate student• Philosophy of research• Formal aspects of postgraduate

study• Successful student-supervisor

relationships• Writing up your dissertation or thesis

Developing your research skills • The viva voce examination

English language tuition for academicpurposes includes:• Academic Writing• Grammar review• Listening and note-taking• Seminar skills• Vocabulary development

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Further information about IT Awarenessis available from PLUS@Dundee website.Web: www.dundee.ac.uk/aatu/plus.htm

For more information about languagecourses: Phone: 01382 385488Email: [email protected]: Caird House Number on campus map: 52

Code of conduct for the use of theComputing Facilities:www.dundee.ac.uk/ics/pubs/codeconduct.htmRegulations for the use of theComputing Facilities:www.dundee.ac.uk/ics/pubs.regulations.htm

The staff at the ICS Service Desks inthe Library and Learning Centre andthe Tower Basement provide support,advice and information for studentsusing IT Services.

To contact online, please use the ICSService Desk web enquiry form:www.dundee.ac.uk/ics/feedback/enquiry.htmor phone 01382 388000

International students can also seek support through otherAcademic Achievement Teaching Unit programmes listed in thissection www.dundee.ac.uk/aatu/. In addition, postgraduate researchstudents can participate in the Writing for research purposesworkshops offered through Generic Skills Dundee and taught byAcademic Achievement Teaching Unit staff. Find out more at:

www.dundee.ac.uk/genericskills/mycourses/

2.5 e-learningAlmost all modules at the University are supported online via theUniversity’s Virtual Learning Environment called ‘My Dundee’. Youwill be provided with access to a range of digital learning resourcesfrom within My Dundee, and in many disciplines, online activitiessuch as group discussions, online assessment, online submissionand podcasts will be used. Many Schools make use of theUniversity’s online assessment software, ‘Questionmark Perception’(QMP). Both these systems are supported by the Library &Learning Centre. You will already have encountered My Dundeethrough visiting the ‘Applicants Site’ and you will be introduced toQMP by your School lecturing staff once your course begins.

2.6 Informal Learning Spaces (ILS)The ILS are areas on your campus that any student may use forinformal learning activities such as peer learning or interactivelearning through peer or group work. Look for the logo around thecampus including the Library, Dalhousie, Matthew, Crawford,Tower and other buildings normally used for teaching includingthose on the Ninewells and Kirkcaldy campuses. You don’t needto book these spaces, but you’ll be able to see from theoccupancy notice on the doors of teaching rooms when the roomwill be vacant. If a room is unoccupied, then you can use it.

2.7 IT Awareness@University of DundeeNew students need to know how to use the Information Technology(IT) systems available at the University. These systems aremaintained by Information & Communication Services (ICS). You willfind information on the web pages: www.dundee.ac.uk/ics. ICSService Desk staff provide support to users of the services.

Additional resources are available on the ICS web pages for newstudents: ‘IT Awareness @ University of Dundee’ and also throughMy Dundee under ‘IT Resources Online’. Follow the links from theICS Home page: www.dundee.ac.uk/ics

2.8 Learning another languagePractical Languages Communication and Language Studies in the School ofHumanities offer fast-track accredited courses (normally 40credits per year) in French, German and Spanish.

You can include a Practical Language Course in almost anyundergraduate degree programme.

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For the name of your Liaison Librarian,details of opening hours and moreinformation about the Library &Learning Centre, visit:www.dundee.ac.uk/libraryIf you have further questions: Phone: 01382 384087 Email: [email protected] on campus map: 32 Open: varies – see website

Action point: Take one of the tours ofthe main Library that are available inWelcome Week and into Week 1. A30-minute Library tour can give you ahead-start with your studies and also achance to enter the FREE LibraryCompetition to win a ‘SamsungNotebook’• Main Library Tours: Monday 6th toFriday 17th September 2010

• Monday to Friday: 10.00 (not 6th),12.00, 14.00, 16.00

• Tuesday and Thursday: additionaltours at 18.00.

Meet at the Information Zone near theentrance.

Languages for All • Accredited courses in French, German and Spanish

(20 credits per year)• Non-accredited courses start in September/October for:

• Arabic • Italian • Polish• Chinese (Mandarin) • Japanese • Portuguese • Dutch • Latin • Russian• Gaelic • Modern Greek

2.9 Library & Learning Centre (LLC)The most important part of the LLC service is its staff - they arethere to help you, so please don’t be afraid to ask themquestions. All Schools in the University have an Academic LiaisonLibrarian who is the primary contact for students and academicstaff of the School.

The LLC is also responsible for the management anddevelopment of the My Dundee virtual learning environmentwhere many of your course materials will be held.

Our libraries provide a range of different learning spaces – groupstudy zones and informal learning spaces (ILS section 2.6)including the Main Library’s Café, silent study areas, computeraccess in group and quiet PC zones, and a specialist ResearchReading Room. All of our libraries are part of the University’s Wi-Fi network so you can connect to the Internet from your laptop.

2.10 Personal Development PlanningPersonal Development Planning (PDP): • is a way of helping you make the most of opportunities while

you are at university and beyond• involves reflecting on your learning, performance and

achievements• involves planning your academic, personal and career goals

in an organised way• can produce outcomes for developing online in an ePortfolio.

The University provides a generic online resource (My PDP) tosupport all your PDP activities. You will find it under My PDP tabon My Dundee when you log in. You should visit My School areaas this will explain how PDP is supported within your degree.

2.11 School handbooksEach School provides its students with a handbook either in hardcopy or in virtual format that will outline the practices andregulations for students. The information given will vary from oneSchool to another. Please ensure that you refer to your copy toensure that you are following all the specified routines andmeeting deadlines so that you don’t compromise your ability totake your exams, for example. In all universities it is assumed thatif you have been given information once, then you will act on it asappropriate. Generally, there will be no lecture roomannouncements to alert you to what you need to do.

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PDP activities may be accredited aspart of a module or programme withinyour degree, may be shared with alecturer or personal tutor or can beundertaken on an individual basis.

Action point: Find out more about MyPDP and about the Dundee GraduateSkills Award by visiting: www.dundee.ac.uk/careers/mypd/ andwww.dundee.ac.uk/careers/skillsaward or, if you have a specificquery, email:[email protected] [email protected]

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Ready, Steady, Exams! In two one-hour workshops AATU learningspecialists help students prepare forexams by looking at revision strategiesand tactics for the exam on the day.The workshops are available in bothsemesters. For more information, visit:www.dundee.ac.uk/aatu/examskills.htm

Action point: if you have resits, besure that you complete and return aRe-examination Schedule which willhave been sent to you, with yourExamination results. These Schedulesmust be returned to the Registry nolater than 15th July 2011.

Late entries will be accepted up tothree clear days before the first day ofthe re-examination diet upon paymentof a late fee (£10) provided that thesubjects can be taken within theframework of the published timetables.

Subject to the same proviso and to theapproval of the Dean of the Schoolconcerned, an entry lodged by acandidate thereafter may be acceptedon payment of a special late fee.

Preparatory Resit ExamProgramme (PREP). For studentswith resit exams, PREP provides apopular learning opportunity by helpingstudents to tackle resit examinationswith confidence. PREP runs in the 2weeks prior to the Autumn re-sit diet.

For further information about revisionsupport and tackling exams, visit: www.dundee.ac.uk/aatu/examskills.htm

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3. Assessment

3.1 Assessment at university comes in many forms – online testsand quizzes, oral exams, ‘open book’ exams as well as thetraditional unseen exams. The ways that these forms ofassessment are incorporated into your final mark will be explainedin your School handbook. What follows explains how exams areadministered in the University and also gives you informationabout how you can receive some additional support in order toprepare for them.

3.2 Examinations - administrationAll students registered on a module will automatically be enteredfor that module examination.

3.3 Resit Examinations - administration Attendance at semester examination diets is included in theconsolidated tuition fee that will have been paid at matriculation.However, for subsequent re-examination, fees will be charged:£40 for one subject, plus a further £10 for each additionalsubject taken

3.4 Publication of ResultsResults, both for individual modules studied each semester, aswell as degree and classification details, will be available online.These can be accessed via the desktop link to the StudentManagement System on eVision.

Formal notification of results, including final award details whereappropriate, will also be posted by letter to students at the end ofthe academic year.

3.5 Degree Examination PapersCopies of previous Degree examination papers for each subjectare, in some instances, held in the University Library. You mayalso be able to view them by looking at the relevant module onMy Dundee.

Further administrative informationabout examinations, by emailing:[email protected]

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You can learn more about the structureof student representation in theUniversity and in DUSA from thebooklet, ‘Students Matter’ or from:www.dundee.ac.uk/qaf/studentrepresentationoverview.htm

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4. Students Matter: your voice in theUniversity4.1 Student representation – your roleAs a student, your opinions are valued by the University andDUSA and you have a vital role to play in assuring academicstandards and the quality of your learning experience by:• recognising your responsibility and commitment as a learner

and engaging effectively with your programme of study• letting staff know as soon as possible of any personal concerns

about coursework and any suggestions for improvement (forexample, you should not leave it until the end of the semester totell the lecturer that you didn’t understand something they saidor that you can’t hear them from the back of the classroom)

• providing constructive feedback on teaching quality, typically viaquestionnaires at the end of a module

• participating in student representation schemes (see separatesection below on ‘Student Representatives’) either byvolunteering to act as a student school president, a classrepresentative or by supporting your elected studentrepresentatives by raising issues and getting involved inmeetings and discussions they organise

• contributing to reviews of teaching programmes. These typicallyhappen every five years and are designed to evaluateeffectiveness and plan improvements.

4.2 Student Representatives: School Presidentsand Class Representatives

Every school has an elected school president who has thefollowing “core” responsibilities to:• attend the relevant training session provided by DUSA at the

start of each academic session• liaise regularly with the DUSA Deputy President who has the

lead role in the DUSA Executive on representation issues• communicate regularly with class reps and students within their

school to obtain information on current issues and to raiseawareness of the importance of effective studentrepresentation

• with the relevant school secretary, help organisemeetings of class reps in your school to allow forinformation to be gathered and to liaise with theschool secretary on business for staff/student liaisoncommittees

• work with the relevant school secretary to keep up todate with what is currently happening at school level

• ensure that any problems or issues that cannot beresolved promptly at the school level are brought tothe attention of DUSA Student RepresentativeCouncil (see below), DUSA Executive and/or therelevant school board

• liaise, as appropriate, with the University’s Director ofQuality of Assurance.

School presidents are full members of DUSA’s StudentRepresentative Council (SRC). The Council meetsregularly during each semester: www.dusa.co.uk and

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www.dundee.ac.uk/qaf/studentrepresentationoverview.htmYou can also contact the DUSA Deputy President, Chris Browne,to find out more by emailing: [email protected].

4.3 Class/module representatives are also elected by fellowstudents. These representatives have an important role to play inenabling communication between the student body, the SchoolPresident, the academic staff and DUSA - and in promotingconstructive change and improvements to learning and teaching.

The School and DUSA (through the DUSA Deputy President,Chris Browne), provide training and active support to ClassRepresentatives. There are many benefits to be gained fromacting in these representative roles. By giving up a small amountof their time, class representatives can help their peers and theUniversity and will also expand their c.v. and social network.

4.4 Representatives, committees and presidents inResidences represent your collective voice with differentsections of the University and Sanctuary management. Inaddition, throughout the academic year, Residence Committeesorganise events for residents of University accommodation.

4.5 Quality assurance and representation The University has a duty to assure the standards of its academicawards (degrees) and the quality of teaching. Collectively,University staff are committed to enhancing teaching quality andsupporting student representation as a key element in themaintenance of quality assurance within the University.

This continuing activity is supported and co-ordinated via acomprehensive system of internal and external reviews. There areschemes for student representation and feedback and learningand teaching committees at all levels. Centralised investment inteaching and study facilities, along with an active academic andprofessional development programme, awards and initiatives,support excellence and innovation in teaching.

Underpinning our work within the University of Dundee is a QualityAssurance Framework (QAF) which can be viewed on theUniversity website at: www.dundee.ac.uk/qaf/

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Graduation arrangements are made bythe Registry, and if you have anyquestions relating to graduationcontact them on 01382 384012. Youshould receive details of graduationarrangements when you receive officialconfirmation of the award of yourdegree.

In order to graduate you will berequired to pay a one-off Graduates’Registration fee of £50, unless you arealready a Dundee Graduate.

The Alumni and DevelopmentOffice are here to help you stay intouch with your fellow graduates andthe University. To do so - and obtainyour ‘email for life’ - register on ouralumni online community website:www.dundee-reunited.com

For further information on theGraduates’ Council, visit:www.dundee.ac.uk/ad/gradcouncil

5. Looking ahead

5.1 GraduationGraduation ceremonies take place in June and November. Youwill be invited to attend the relevant ceremony. Students need notattend graduation if they do not wish to do so and they thereforegraduate in absentia. Certificates are distributed at the graduationceremony, or are posted out shortly afterwards to thosegraduating in absentia. Additionally, particularly for postgraduatestudents, routine meetings of Senate approve the award ofdegrees at other times of the year and certificates are also issuedafter these meetings. You should ensure that your submissiondate allows time for all of your work to be assessed so that youcan attend the appropriate ceremony.

5.2 Alumni RelationsGraduation does not mark the end of your association with theUniversity. As a graduate you become a life member of theUniversity and Graduates’ Council which is the concretemanifestation of the principle of graduating into, and not from, aUniversity.

The Council has the power to make representations to theUniversity Court on all matters affecting the well-being andprosperity of the University and it elects two members asAssessors to represent its interests on that body. The BusinessCommittee deals with matters on behalf of the Council andreports to the Annual Meeting when Council formally receives theUniversity’s Annual Report and Annual Accounts. The meeting isorganised to coincide with the Annual ‘Discovery’ Lecture and itprovides the ideal opportunity to return to the University, meet oldfriends and catch up with developments.

5.3 The Enterprise GymThrough the facility offered by the Enterprise Gym students areinvited to participate in a number of extra curricular activities thatdevelop knowledge and understanding of business enterprise andentrepreneurship. You can also learn how you can develop youremployability.

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Contact details:Phone: 01382 384653Email: [email protected]: www.enterprise-gym.comLocation: Caird House Number on campus map: 52

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Section III - Working and livingin Dundee

Working after your studies arefinished:Once you have completed yourstudies, you are permitted to workup to a maximum of 4 months, if youhave time remaining on your visa.

If you wish to work beyond that time,you must change your visa to anemployment category, for example,Tier 1 Post-study work; Tier 1(General); or Tier 2.

Be wary of accepting ‘cash in hand’.Wages are normally paid directly intoyour bank account and you shouldreceive a proper pay slip.

PLUS@Dundee www.dundee.ac.uk/aatu/plus.htm

6. Working while a student

6.1 Student employmentIf you are a student on a course in the UK and you work solely inthe holiday periods (Summer, Christmas, Easter) you may be ableto receive your wages without tax being deducted. You will needto complete a Student Exemption Form, see:www.hmrc.gov.uk/students/work_hols_while_student_8_1.htm

To receive your wages without tax being deducted you must:• be a student who is planning to continue being a student

until after 5 April next • not have a total income from all sources - apart from student

loans, scholarships and educational grants - of more than£6,475 in the tax year 2010/2011.

Further information about working as a student is available fromthe following websites: • www.hmrc.gov.uk/students

work_hols_while_student_8_1.htm• www.dundee.ac.uk/careers/jobshop

6.2 Employment and National Minimum WageYou should be receiving at least the minimum wage. In the UK,the setting of a national minimum wage is intended to provideemployees with decent minimum standards and fairness in thework place. This applies, even if you are in training or are receivingtips. The Government has made the following recommendations:• £5.80 per hour for workers aged 22 years and older• a development rate of £4.83 per hour for workers aged

18 – 21 inclusive• £3.57 per hour for all workers under the age of 18

(note all figures correct at October 2010).

More information is available from the following websites: • www.hmrc.gov.uk/nmw• www.direct.gov.uk/en/Employment/Employees/

TheNationalMinimumWage/DG_10027201• www.direct.gov.uk/en/Employment/Employees/

index.htm

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International students workingduring studies If you are in the UK with studentimmigration permission for more than 6months, you will be allowed to work amaximum of 20 hours a week duringsemester-time, and full-time duringvacations, a work placement or aninternship. Note that somepostgraduate students are required toresearch and write a dissertation orthesis while other students are onholiday. If this applies to you, then youremployment is restricted to 20 hours aweek but, if your tutor or supervisoragrees that you can take a break forsome time of that period and is happyto confirm in writing that this time is aholiday for you, then you can work full-time for the duration of the agreedbreak.

For more detailed information onworking during your studies see theUKCISA information sheet:www.ukcisa.org.uk/student/working_during.php

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Bulgarian and Romanian studentsIf you are a Bulgarian or a Romanianstudent and you intend to work whileyou are studying, you should apply fora yellow registration certificate (BR1)before you start your employment.Note that you will be restricted toworking 20 hours a week duringsemester time, but you can work full-time during vacations.For more information, see:www.ukba.homeoffice.gov.uk/eucitizens/bulgarianandromaniannationals

National Insurance NumberUnder UK Law, when you start work you will need a National Insurance(NI) number. You do not need this to start work, but you must apply forone as soon as you receive the offer of a job. You will need to make anappointment with the government department called Jobcentre Plusby telephoning the central number 0845 6000 643. You should ask foran appointment at the Dundee branch, that is, the Wellgate Job Centre.

You will be invited for an appointment at the local Jobcentre Plus,Wellgate Centre within two weeks and you will be required to show thefollowing documents:• your passport • evidence of your address – a utility (gas or electricity) bill or bankstatement

• details of your job offer, usually a letter from your employer or proofthat you are actively seeking work.

Note that all documents must be originals. Photocopies are notacceptable.

You may be allocated a temporary NI number while your application isbeing processed.

Further information is available at:• www.dwp.gov.uk/lifeevent/benefits/ni_number.asp• www.hmrc.gov.uk/faqs/ynino.htm

Married international students withdependantsIf your visa is for 12 months or more,and your spouse (wife/husband) is herewith you, they will be free to work inthe UK without any restrictions. Formore information for families, see:www.ukcisa.org.uk/student/info_sheets/your_family.php

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Action points: Find out about oureasily accessible resources and yourfirst point of contact if you are lookingfor a graduate job, legal traineeship orwork experience.

Find out about the Dundee GraduateSkills Award by visiting: www.dundee.ac.uk/careers/skillsaward.htm

Contact details:Phone: 01382 384157Email: [email protected]: Cross RowNumber on campus map: 31

Contact details: Phone: 01382 384017Email: [email protected]: www.dundee.ac.uk/careers/Location: Careers Building, 166Nethergate.Number on campus map: 53

7. Living in Dundee

This section highlights some of the campus services and facilitiesoffered by the University that might be relevant to you. The list iscompiled in alphabetical order for ease of reference.

In most instances, you can obtain further information on theseservices in the leaflets available at the PLUS@Dundee Informationpoints across the University or from the Welcome 2010 Websiteat: www.dundee.ac.uk/welcome2010

Note also that there are more than 40 student societies that offerdiverse activities to all students. Information about societies canbe obtained from DUSA.

7.1 Campus services and facilities7.1.1 ChaplaincyUniversity Chaplain: Reverend Dr. Fiona DouglasThe Chaplaincy is a multi-faith centre offering a welcome topeople of all faiths and those of none. In addition to services ofworship, the Chaplaincy provides personal and spiritual support,social activities and retreats as well as meeting places forsocieties and other groups and a good value coffee shop.

The Chaplaincy also provides Muslim Prayer rooms in premisesattached to the Careers Building (Number 53 on the campus map).

7.1.2 Careers ServiceDirector: Graham NicholsonPractical, tailored advice helps you with your career choice, studyoptions, vacancy searches, applications, interviews, funding, workexperience and more. You can either make an appointment withan advisor for 30 minutes or drop in between noon – 2 each daywithout an appointment for our 10-minute quick query service(Check website for availability).

Three accredited Level 2 career modules (Career Planning ModuleOnline and Internship Module) are open to selected students andallow you to take part in a valuable, practical module whilstgaining academic credit. We also offer a variety of interactiveseminars (e.g. interview tips, c.v. applications), employerpresentations and department-based sessions. The CareersService fully supports students with their Personal DevelopmentPlanning through My PDP.

Our Information Room contains a wealth of literature regardingoccupations, employment, further study, gap year, volunteering,funding and more. The University JobShop and Placement Baseare also located within the Careers Service.

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IT Disability SupportContact details: ICS Service Deskusing the online enquiry form atwww.dundee.ac.uk/ics/feedback/enquiry.htmSpecific support is provided in relationto IT needs. Further information isavailable on our website:www.dundee.ac.uk/ics/services/disability

Contact details: Phone: 01382 384164Email: [email protected] [email protected]: www.dundee.ac.uk/counsellingLocation: 1 Cross RowNumber on campus map: 30

Contact details: Phone: 01382 385402Minicom: 01382 385403Fax: 01382 385403Email: [email protected]:www.dundee.ac.uk/studentservices/disabilityservices Location: Ewing AnnexeNumber on campus map: 11

7.1.3 Counselling ServiceCounselling is about enabling you to explore your feelings andrelationships more effectively. It gives you a chance to look atissues in some depth, and gain a more confident perspective. Ifyou are feeling unhappy or confused and it seems as if you aregoing round in circles, getting nowhere, counselling might help toclarify the issues. The Service is free and is open to students andstaff in the University. You can arrange to see a counsellor byphone, email or calling at the Counselling Office.

7.1.4 Disability ServicesHead of Service: Shirley HillSupport for Disabled StudentsOur Services provide a range of confidential services for disabledstudents, including students with physical, sensory or mentalhealth difficulties, specific learning difficulties such as dyslexia,and chronic health conditions such as diabetes. We are a team ofprofessional, friendly staff with expertise in supporting disabledstudents with all aspects of their University studies.

If you have a disability, please contact Disability Services todiscuss your disability-related support needs. This may includesupport such as the provision of additional time to completeexaminations, alternative formats of course material, access toassistive technology or the provision of note-taking support. It isparticularly important that you contact us as soon as possible ifyou are likely to need any adjustments to examinations, workplacements or University accommodation.

It is helpful if you can provide written confirmation of the nature ofyour disability from a recognised professional, such as a doctor ora psychologist, when you visit us for the first time but this is notnecessary in order to speak to one of our Disability Advisors.Information about your disability is treated as confidential and willonly be disclosed to other relevant University staff with your consentand only where appropriate to enable the provision of support.

If you have been living in the UK for a minimum of three yearsprior to starting your course, you may be eligible to apply for theDisabled Students’ Allowance to obtain funding to purchaseequipment and other support, such as non-medical personalhelp, to meet your disability-related study needs. You can onlyapply for this funding following an individual assessment of yourneeds by one of our Disability Advisors.

In every Academic School in the University, there are DisabilitySupport Officers who are the initial point of contact for disabledstudents in their School. They can assist you with any course-related problems and ensure that information on your disability-related needs is communicated appropriately to relevant staffwithin the School. They work in close collaboration with DisabilityServices.

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Contact details: Phone: 01382 384168Email: [email protected]: www.dundee.ac.uk/studentservices/healthserviceLocation: 1 Cross Row, Ground floorNumber on campus map: 30Open: Monday – Friday 09.00 – 14.00

Contact details: Phone: 01382 388590Email: [email protected]: www.dundee.ac.uk/studentservices/contactus.htmLocation: DUSA Building (Students’Association)Number on campus map: 43Open: Monday – Friday 08.45 - 17.00

7.1.5 Frontline Support WorkerHave you got a query and you’re not sure who to ask, or are youconcerned about something and you don’t know who to talk to?Why not visit for a chat with one of the Frontline Support Workers.They are a good first point of contact because, as well asanswering questions, they can also refer you to an appropriateservice within the University. For example, this might be one of theStudent Services Units, a School or College, the AcademicAchievement Teaching Unit or an external organisation. No matterwhat your concern is, please contact us.

7.1.6 Health: University Health ServiceWe are a part-time facility based on the main campus, providing arange of health services and advice. We aim to augment theservices of your own doctor, rather than act as an alternative.Our doctor attends for a short period daily during semesterperiods. We also have a registered Mental Health Nurse, whoundertakes numerous functions pertaining to those with mental illhealth. Appointments with both the doctor and the Mental HealthNurse can be arranged by contacting the office.

Health CareIn order to be able to access the whole range of National HealthServices (NHS), you need to be registered with a doctor,preferably locally. In the UK, you can still see your home doctor asa “visitor” during holiday periods should you need to do so. Nocharges are made for NHS consultations and treatments, butthere will be a charge per item for each medicine that you areprescribed, payable on collection at the pharmacy (chemist).Each pharmacy has a qualified pharmacist, who is also able torecommend medicines for straightforward ailments such ascoughs, colds, simple pain relief and emergency contraception.

Standardised charges for NHS dentistry treatment are made foreach procedure and you will need to register with a dentist.

Sexual healthBeing sexually healthy involves making deliberate and definitedecisions about your sex life. It also means protecting yourselfand your partner/s from sexually transmitted infections (STIs) andunwanted pregnancies. In order to do this, you need toundertake some straightforward behaviours at every sexualcontact. If you want to know more about this, or any sexualhealth issue, see:www.dundee.ac.uk/studentservices/healthservice/info_content/SexualHealthTopics.htm or contact theUniversity Health Service.

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The information in this handbook isrelevant to all students, but additionalmaterial on matters that applyparticularly to international studentshas been inserted at appropriate pointsin the margin.

For more information on our studentmembership packages and all we havegoing on, check out our website at:www.dundee.ac.uk/ise

Specific conditionsSome diseases such as Meningitis, Mumps and Tuberculosis canspread very quickly when people are living and working closely. Ifyou want more information on these please follow the links below:

Meningitis www.dundee.ac.uk/studentservices/healthservice/info_content/MeningitisTopics.htm

Mumpswww.dundee.ac.uk/studentservices/healthservice/info_content/mumps.htm

Tuberculosis (TB)www.dundee.ac.uk/studentservices/healthservice/info_content/tb.htm

7.1.7 International Advice ServiceInternational Student Advisor: Susan ScottOur role is to provide advice and guidance on a wide range ofissues, especially on visa and immigration matters (see section9.8). We organise ongoing practical support to internationalstudents and their families throughout the year (see section 8).

We are committed to providing a professional, confidential,welcoming and friendly service to all international students at theUniversity of Dundee. We aim to help you enjoy your time hereand will endeavour to assist you with queries you may have and,with your agreement, will refer you appropriately to otherUniversity support services or external agencies as necessary.

Part of our service is to keep you informed of many cultural andsocial activities taking place throughout the year including ourpopular weekend trip to the Isle of Skye in May. We provide linksto hospitality (friendship) schemes where students and theirfamilies have the opportunity to meet with local families andexperience Scottish culture and friendship at its best.

Information specifically for International students will bedisseminated via the international mailing list and regularelectronic newsletters throughout the year.

7.1.8 Institute of Sport and Exercise (ISE)Director: Brian EwingISE has the most extensive sport and exercise facilities in Tayside.In total we have:• a state-of-the-art-gym • 2 exercise studios for all your favourite classes• 3 new glass-backed squash courts• a designated strength performance centre• a specialised dance/indoor cycling studio• 25m swimming pool• 4 all-weather tennis courts• 2 indoor sports halls for all the indoor sports• 33 acres of playing fields for the outdoor sports• 2 specialised all-weather pitches – one for hockey and one

for other sports

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Contact details: Phone: 01382 385492Email: [email protected]: www.dundee.ac.uk/international/supportLocation: Admissions and StudentRecruitment, 2 Airlie PlaceNumber on campus map: 41

Phone: 01382 384122ISE Location: Old Hawkhill Number on the campus map: 19Swimming pool location: DUSANumber on the campus map: 43

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Contact details: Phone: 01382 388148Email: [email protected]: www.dundee.ac.uk/studentservices/musicwww.dums.co.ukwww.opsoc.moonfruit.comwww.dusa.dundee.ac.uk/dubs Location: Cross Row, ChaplaincyMusic Rooms 5 Airlie PlaceNumber on campus map: 31 andMusic Rooms between 39 and 40

Contact details: Phone: 01382 385188Email: [email protected]: www.dundee.ac.uk/studentservices/nurseryLocation: DUSA Building Number on campus map: 44Open: Monday – Friday 08.15 – 17.15

Contact details: Phone: 01382 384932Email: [email protected]: www.dundee.ac.uk/studentservices/pconnectLocation: Level 4 DUSA BuildingNumber on campus map: 43

7.1.9 MusicMusic Director: Graeme StevensonDespite there being no academic department for music at theUniversity, there are a wide variety of activities for anyoneinterested in music whether as a performer or listener. There arechoirs, orchestra, jazz and rock bands and musical theatre as wellas concerts throughout the year.

Most groups welcome everyone regardless of experience,although auditions are required for the chamber choir and theorchestra. Rehearsals generally take place in the evenings at theMusic Rooms in 5 Airlie Place. For detailed times and venueseither check the websites or the notice board outside the musicrooms. Alternatively, just come along to a rehearsal where you willbe made most welcome.

7.1.10 NurseryForty places are available for the children of students and membersof staff and are offered on a full-time or part-time basis. It is stronglyrecommended that you apply as early as possible for a place asdemand is very high. Applications can be held on a waiting list untila child reaches the qualifying age of 2 years old. Places are bookedper semester, in advance, with the major allocation for eachacademic year principally taking place in August although childrenare accepted throughout the year if vacancies still exist.

The Nursery is registered with the Childcare Voucher Scheme.Parents can apply to join the scheme through their employer.These vouchers can then be used to pay for nursery fees.

University of Dundee Nursery Limited is a self-standing companyand registered charity (number SCO32969).

7.1.11 Peer ConnectionsCo-ordinator: Joan Muszynski This scheme, run by Students Services, provides opportunities forwelcoming, buddying and mentoring for students by students.The aim is to enable new students to obtain the information theyneed to find their way around and settle in to University life. PeerConnections is available to all University of Dundee studentsregardless of age, stage or level.

Peer Connections recruit student volunteers from all Colleges ofthe University, undergraduate and postgraduate, who are trainedto listen, offer information and provide support. They have been atthe University for some time and understand the feelings, issuesand practicalities of being a new student.

Once you have been here for a while you may feel that you wouldlike to help out as a volunteer with Peer Connections. This is agreat way to meet new people, add to your c.v., personaldevelopment and employability. Training for Peer Connectorsusually takes place at the beginning of semester, details may befound on the Peer Connections web pages:www.dundee.ac.uk/studentservices/pconnect

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Contact details: Phone: 01382 573111Mob: 07776298696Email: [email protected]: Heathfield ResidenceNumber on campus map: 18Open: Monday – Friday 9.00 – 13.00 and 14.00 – 17.00

Contact details: Phone: 01382 384040Email: [email protected]: www.dundee.ac.uk/studentservices/residencesLocation: 3 Cross RowNumber on campus map: 30Open: Monday – Friday 10.00 – 16.00

Contact details: Phone: 01382 384007Email: [email protected]: www.dundee.ac.uk/studentservices Location: Cross RowNumber on campus map: 30Open: Monday – Friday 08.45 – 17.00

Contact details: Phone: 01382 384801Email: [email protected]: www.dundee.ac.uk/studentfundingLocation: 3 Cross RowNumber on campus map: 30Open: Monday – Friday 10.00 – 16.00

Contact details: Phone: 01382 385534Email: [email protected]: www.dundee.ac.uk/studentservices/supportworkerLocation: DUSA BuildingNumber on campus map: 43Open: Monday – Friday 12 noon – 20.00

7.1.12 ResidencesResidences Officer: Margaret WyllieThe role of the University Residences Office is to administer thereceipt of applications, to allocate all the accommodation, passresidence fee information to the University Finance Office andinform the Sanctuary Management Services (SMS) regardingconfirmed accommodation bookings. In addition, the ResidencesOffice also manages the Tay Mills Residence.

7.1.13 Sanctuary Management Services (SMS) The role of SMS is to provide all the day-to-day management ofthe residences (except Tay Mills, which is managed by theResidences Office). The responsibilities of SMS includemaintenance and repairs, issue of room keys to new residentsand security matters.

An ‘Out-of-Hours’ team is always available for urgent matters andcan be contacted by mobile.

7.1.14 Student ServicesDirector: Ellie DouglasStudent Services brings together a number of units and servicesmentioned within this list. The collective aim of these services is toempower students in their personal development whilst at theUniversity of Dundee. Details of the services available are on theStudent Services website.

Go to the Student Services tab at the top of your My Dundeehome page to find student chatrooms, where you can postquestions, chat, leave feedback and share information,anonymously, if you prefer.

7.1.15 Student Funding UnitStudent Funding Officer: Sharon Sweeney The Student Funding Unit provides information and advice onaspects of financial issues that may affect students and isresponsible for the disbursement of the Higher EducationDiscretionary Fund, the Higher Education Childcare Fund and theHigher Education Part-time fund.

Any student with a finance-related question or problem isencouraged to contact the Unit.

7.1.16 Student Support in University ResidencesStudent Support Worker: Dr Iliyan StefanovThe Student Support Worker and 10 Student Support Assistants,two per Residence, attend to the welfare of students who live inUniversity Residences. The team works as the first point ofcontact for any welfare-related issue which student residentsmight experience and help them to contact other StudentServices Units and other sources of support across the Universityas appropriate.

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The Student Support Worker and theStudent Support Assistants workclosely with Residence representativesto further student representation.

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Welcoming you to the Residences The Support Team, including Peer Connections volunteers, two ofwhom are allocated to each Residence, will welcome you onarrival in the Residences. They will show you where to go andhelp you settle into your new accommodation. Members of theTeam will visit each flat starting from Welcome Week, to meet youand to answer any questions you may have.

Student Representation in ResidencesFlat representatives, Residence Committees and Presidentsrepresent your collective voice with different sections of theUniversity and with Sanctuary management. In addition, throughoutthe academic year, Residence Committees organise events forresidents. All residents are welcome to participate in these events.

7.2 Travel7.2.1 Getting around DundeeSeveral travel options are available to, from and within Taysideand Central Scotland, including Dundee. 7.2.1.1 Public transportFor Dundee Travel information, Scottish Citylink, Stagecoach,Scotrail, Dundee Airport, National Rail Enquiries online, TravelineScotland and taxi services, see:www.dundeecity.gov.uk/dundeemaps

A Journey Planner kiosk is located in the Tower Foyer (number 1on the campus map) and DUSA (number 43 on the campus map)includes details of service changes and ticket prices. Various buspass schemes are operated by the bus companies, includingflexi-cards and season tickets.

7.2.1.2 BusesInformation on bus tickets/discounts for students is availablefrom: www.dundee.ac.uk/estates/energy&environment/bustickets.htm

7.2.1.3. Night Bus ServiceThe Students’ Association (DUSA) runs a free nightly bus servicewhich will take you anywhere you request within the city boundary.The bus-stop is outside the Balfour Street entrance of the DUSAbuilding and the bus runs from 9pm until everyone is home.

7.2.1.4 Taxi-RanksTaxi ranks are available at Ninewells Hospital and MedicalSchool, the Railway Station, Perth Road and in the City Centre.

7.2.2 Independent Travel 7.2.2.1 LiftsharingLiftsharing can be used for regular journeys and one-off journeys,for example, heading home at the end of semester. It is not justfor car sharing, you can use it to find someone to walk or cyclewith you. The University subscribes to Dundee’s LiftshareScheme, see: www.dundeeliftshare.com. Select DundeeUniversity from the drop-down menu when you register, so youare only put in contact with students and staff from the University.

Some city buses operate an EXACTFARE pay-as-you-enter system.The buses come regularly (10 to 20minutes) during daytime. Last busesleave the city centre about 23.15 hrson most routes.

Note that in Scotland, a ‘bus’ tends tomean the local city transport single ordouble-decker (omni)buses. The word‘coach’ is often used for long distanceand leisure type travel.

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7.2.2.2 Car ParkingNo car parking facilities are available on campus for studentsother than those who are registered as disabled.

7.2.2.3 CyclingWalking and cycling are the most convenient and accessible waysfor students to travel within Dundee. All our main campusresidences have secure bike parking and bike racks are providedacross all campuses.Cycle parking map can be found at:www.dundee.ac.uk/estates/carparking/images/parking.pdf

7.2.2.4 WalksLunchtime walks - come and join an off-campus walk. Enjoy thebenefits of taking a break, meeting new people, getting someexercise and the seeing some great views of Dundee, andreturning to the campus within 10-40 minutes, see:www.dundee.ac.uk/studentservices/healthservice/info_content/exercise.htm

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Further information from theInternational Students’ Advisor byemailing: [email protected]: Wednesdays in semestertimeWhere: ChaplaincyNumber on campus map: 31

Bilingual Pupils’ Support ServiceThe Bilingual Pupils’ Support Service isan education service that supportsdeveloping bilingual pupils by providingEnglish language support across thecurriculum for bilingual pupils.Specialist language teachers visitdifferent schools to support bilingualchildren in their learning.

Contact details:Dundee International Women’sCentre, Unit 9, Manhattan BusinessPark, Dundonald Street, Dundee DD37PY.Phone: 01382 462058Email: [email protected]: www.diwc.co.uk/flash.htmOpen: Monday to Friday 9.00 – 16.00

8. Information for international families

Our website covers some of the broader issues of living in adifferent community or in a different country, including adjustingsuccessfully to a new culture.

8.1 Within the University

8.1.1 University International Families’ GroupThe University International Families’ Group welcomes international students, their spouses and children. The group isorganised by ladies who have helped welcome new internationalfamilies over many years. You can sit and talk together and enjoysome light refreshments. The children are encouraged to play withtoys or to make things with our craft materials. You are welcometo come for the full three hours or to drop in any time between10.00 and 13.00 on a Wednesday.

8.1.2 Social and Cultural EventsThe University has a varied social and cultural programme forinternational students and their families throughout the year, suchas ceilidhs (Scottish gatherings with traditional dancing andmusic), cultural evenings, and weekend trips to the Highlands, theIsle of Skye, Loch Ness and St Andrews. An updated programmewill be posted on the International Advice Service website and viaregular newsletters.

8.2 Within the city

8.2.1 Dundee International Women’s Centre (DIWC)The DIWC aims to promote and create opportunities for women’ssocial, political and economic inclusion and for the advancementof education. The Centre has developed an expertise in workingwith women, particularly those from black and minority ethniccommunities. The Centre runs a programme of social,recreational and educational activities aimed at promoting theself-development of women including the teaching of English forspeakers of other languages (TESOL).

8.2.2 Education: Nursery and Primary SchoolAll three and four year old children are entitled to a free, part timepre-school place. Dundee City Council offers a range of fundedpre-school education places. More information is available at:www.dundeecity.gov.uk/education/childcareinfo

Children usually start their compulsory education in August of theyear in which they are aged between four-and a-half and five-and-a-half, with entry to primary school, see:www.dundeecity.gov.uk/education/primaries

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Victoria League ScotlandMany of the hosts from VL Scotlandlive in the Angus countryside outsideDundee. They enjoy meetinginternational students and look forwardto providing you with the experience ofgetting to know a local family, and topromoting friendships across the world. Apply on line at: www.dundee.ac.uk/international/support

Friends International HospitalityHosts invite you to visit a local home,meet a Dundee family, and perhapsshare a meal with them. Fill in theonline application form at:www.dundee-internationals.org.uk orpick up a form from Reception inAdmissions and Student Recruitment,2 Airlie Place (Number 41 on thecampus map).

Adapting To a New CultureComing to live in a new culture hasmany challenges and there may betimes where you need to reflect on thevalue system that you bring with youand those you see in your new ‘home’.You may find that you would like todiscuss the adjustments that you haveto make in living in this new situation.You may find it helpful to talk to theInternational Student Advisor oranyone who is friendly andunderstanding about any issues youmay have about settling into a newculture.Find out more at: www.ukcisa.org.uk/student/info_sheets/culture_shock.php

Contact details: Project Worker: Komal PawarPhone: 01382 435813Email: [email protected]: www.accesstolearning.info

Contact details: Web:www.discoverlearning.org/esol.html

Contact details:Central Library, The Wellgate, Dundee,DD1 1DB.Phone: 01382 431563/431542Web: www.dundeecity.gov.uk/a2zinterpreting

8.2.3 Access to LearningThis project is aimed at improving the transition from home toschool for minority ethnic families by engaging parents/carers inthe early education of their children, and promoting the valuedminority ethnic languages and culture within pre-school and earlyyears education programme Programmes offered at presentinclude: mother and child playgroups; art activities; cookeryclasses; and much much more.

8.2.3.1 English for Speakers of Other Languages (ESOL)Teaching in English for Speakers of Other Languages is providedfor people who live in Dundee and who have very little English.

8.2.4 Translation and Interpretation ServicesThe Unit offers a wide range of confidential translation andinterpreting services. It has access to experienced translators inmost languages who can meet the needs of local people andcommunities. Interpreters are available for contacts with councildepartments, and benefit agencies, as well as hospitalappointments, police interviews, court work and driving tests.

8.2.5 Home Hospitality and Friendship SchemesThe University is linked to two excellent home hospitality andfriendship schemes - Victoria League Scotland and FriendsInternational Hospitality. Host members of these schemes arehappy to extend a warm welcome to students and invite theminto their homes. This is a great opportunity for you to experiencelocal family life, enjoy British food, and make lasting friendships.Local families also value the chance to meet you and learn moreabout your country and culture. The experience is highlyrecommended. Although these are free schemes, you would berequired to pay any travel costs involved.

8.2.6 The Rotary Clubs The University has formed strong links with members of localRotary Clubs. Each year the Dundee Rotary Club hosts a ceilidhfor international students and they invite students to their annualinternational lunch. The Claverhouse Rotary Club hosts a gamesnight for international students each year. Details of these eventswill be advertised via the International Students’ mail base.

8.2.7 Consumer RightsIn the UK any person buying goods or services is entitled to awide range of protection by law. If you think that you have beenunfairly treated by a trader, then you should report it to the TradingStandards Department of Dundee City Council (Phone: 436260)who will investigate the complaint, see:www.dundeecity.gov.uk/ehts/tradingstandards

Consumer advice in Dundee is now provided by Consumer DirectScotland which is a telephone and online consumer adviceservice, supported by local authorities in Scotland and theDepartment of Trade and Industry (Phone: 08454 040506).

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9. Rules, Regulations and the Law

9.1 This section contains information on:9.2 Complaints and appeals procedures9.3 Plagiarism and other forms of academic dishonesty9.4 Student discipline: Ordinance 409.5 Data Protection Act 19989.6 Freedom of Information (Scotland) Act 20029.7 Equality and Diversity9.8 Driving in the UK9.9 Immigration regulations for international students.

9.2 Complaints and appeals proceduresA complaint is a specific concern about the provision of aprogramme of study or related academic service, includingteaching and academic facilities. An appeal is different, and is arequest for a review of the decision of an academic body chargedwith making decisions on student progression, assessment andawards. Complaints will be handled as detailed in the weblinkshown below. Please note that matters of academic judgementare in general not open to review either by complaint or byappeal. For further information including details of the ScottishPublic Services Ombudsman (SPSO) who may review any finaldecisions of the University (apart from matters of academicjudgement), please visit:www.somis.dundee.ac.uk/academic/DCA/Welcome.htm

9.2.1 AppealsUndergraduates wishing to make academic appeals are governedby the Senate Undergraduate Appeals Procedures. Appealsunder this procedure must be based on grounds of bias,prejudice, procedural irregularity or extenuating circumstances ofwhich the examiners were unaware when their decision wastaken. In all cases, the first resort for students is to seek resolutionof the matter with their Dean of School and/or College VicePrincipal. Advice on their application may be obtained from theAcademic Secretary. Full details of the procedure can be viewedat: www.somis.dundee.ac.uk/academic/dca/appeals/welcome.htm

9.2.2 Termination of studiesUndergraduates who have failed to satisfy the minimumregulations with regard to academic progress set out in theRegulations governing their degree may be subject to terminationof studies. Such students have the right of appeal in the firstinstance to the School Termination of Studies (Appeals)Committee and thereafter to the equivalent Senate Committee.Students subject to termination of studies will be informed of the

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Academic AffairsPhone: 01382 384011Email: [email protected]:www.somis.dundee.ac.uk/academicLocation: 6th Floor Tower BuildingNumber on campus map: 1Open: Monday - Friday 9.00 - 16.00

www.dundee.ac.uk/aatu/plus.htmPLUS@Dundee3030

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procedures to be followed by letter, normally in Septemberfollowing publication of the results of the resit examination, see:www.somis.dundee.ac.uk/academic/dca/appeals/welcome.htm

9.3 Plagiarism and other forms of academic dishonestyAny action on the part of a candidate which involves plagiarism(defined as the unacknowledged use of another’s work as if itwere one’s own) or other form of academic dishonesty, in workwhich may be assessed as part of the requirements for anacademic award, will be regarded as a serious offence. Cheating,plagiarism and other forms of academic dishonesty are treatedwith the utmost seriousness within the University and will bepenalised accordingly. Extreme cases of proven academicdishonesty can be penalised by exclusion from the University andthe refusal to award a degree. The University’s Regulationsgoverning plagiarism and academic dishonesty are available fromthe University web site at:www.somis.dundee.ac.uk/academic/Plagiarism.htm Some schools provide definitions and examples of plagiarism inprogramme module handbooks, in the context of their degreeprogrammes. If in doubt, seek advice from your School.

9.4 Student discipline: Ordinance 40Being a student confers many rights and privileges. Amongstthese, students are accorded a great deal of freedom, whicharises from membership of an academic, residential and socialcampus community in which teaching, learning and research, andalso tolerance and equality of opportunity, are of the utmostimportance.

This community can only function if the rights of each individualare carefully balanced against those of other individuals, andwhere others’ rights to study, to respect for property, home andfamily are respected.

The University’s disciplinary procedures seek to deal with studentdiscipline clearly, promptly, fairly, in compliance with naturaljustice, and with the provision of Hearings where specified underOrdinance 40. Authorised Officers include the Principal, Vice-Principals, Deputy Principal, Deans, Director of Student Servicesor Nominee, Wardens, Librarian, Director of Information Services,and the University Security Manager. Ordinance 40 is available at:www.somis.dundee.ac.uk/academic/ord40.htm

9.5 Data Protection Act 1998To provide your education without collecting and processing yourpersonal data would be impossible for the University. Thus, yourpersonal information will be processed in accordance with theprinciples of the Data Protection Act 1998. In signing thematriculation form and indicating that you wish to become astudent of the University, you consent to the processing of yourpersonal information on the basis of the statement given to you atmatriculation.

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9.6 Freedom of Information (Scotland) Act 2002This law creates a general right of access to all information heldby public authorities, including Universities. The web page at:www.dundee.ac.uk/recordsmanagement/freedomofinformation/welcome.htm provides information andguidance on the operation of the legislation at the University ofDundee. Should you wish to request information from theUniversity of Dundee you may do so by emailing:[email protected]

Where possible anyone wishing to lodge a request for informationunder the Freedom of Information (Scotland) Act 2002 should firstconsult the University’s Publication Scheme as this containsinstructions on how to access a large amount of informationabout the institution. The Scheme is available at:www.dundee.ac.uk/recordsmanagement/freedomofinformation/welcome.pdf

9.7 Equality and DiversityThe University of Dundee promotes equality of opportunity in the ,appraisal, education, training, development and support of itsstaff and students while recognising, without bias, diversity ofrace, colour, religious or political belief, disability, gender or sexualorientation.

9.8 Driving in the United KingdomAnyone driving a vehicle in the UK has to possess a valid currentdriving licence in their own name to permit them to drive thatclass of vehicle. The driver must also ensure that:• the vehicle has been registered and displays a valid road tax

disk for that particular vehicle, see:www.direct.gov.uk/en/Motoring/OwningAVehicle/HowToTaxYourVehicle/index.htm

• that the driver is insured against risk of injury to other peopleand vehicles: www.direct.gov.uk/en/Motoring/OwningAVehicle/Motorinsurance/DG_067630

• the car is in a roadworthy state, and has passed its Ministryof Transport Test (MOT): www.direct.gov.uk/en/Motoring/OwningAVehicle/Mot/index.htm

Anyone driving a car is obliged to show her/his licence whenasked to do so by a police officer.

If drivers do not have their licence with them, they must produceit, in person, at a police station of their choice within 5 days ofbeing asked to show it. Failure to comply with any of theserequirements is an offence punishable by a heavy fine (up to£1,000 in some cases.)

There are rules concerning the conduct of cars on the road withregard to careless driving, or driving under the influence of alcoholand drugs. More information is available on:www.ukcisa.org.uk/student/info_sheets/driving.php

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International students and drivingin the UKIf you hold a driving licence from adesignated country*, you can use yourown national driving licence orinternational driving permit for up toone year from the date you arrive inBritain. After that you must take out aprovisional driving licence before theyear elapses, and pass the appropriatetest to qualify for a full British licence.To comply with the conditions thatapply to provisional licence holders,you may only drive under thesupervision of a UK-qualified driversitting in the passenger seat. Thevehicle must also display L-plates.

* For a list of designated countries see:www.ukcosa.org.uk/files/pdf/info_sheets/driving.pdf

Drivers from EEA countries:You can drive for as long as yourlicence remains valid. If you wish tocontinue driving in the UK after yourEEA licence expires, a British drivinglicence must be obtained.

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The International Student Advisor,Susan Scott, can give you moredetailed advice on extending your visa.If you have any particular concernsregarding your immigration status andneed specialist advice, email:[email protected] or phone: 01382 381381

Look ahead: The International Advicestaff will process your application viathe Batch Scheme (check and sendservice) providing all the relevantdocuments are produced and sufficientnotice is given. We strive to assist youin obtaining a successful visaextension. It is vital you prepare yourapplication at least 6 weeks inadvance of your visa expiry date.

Don’t be late: if you apply for anextension after your permission to stayhas expired, the Home Office is entitledto disregard your application and youwill lose your right to appeal againstthis decision.

Tip for official Borders Agencybusiness UKBA requirements formaintenanceAvoid difficulties by ensuring you keepthe required maintenance in your bankaccount for at least 28 days. The lastdate on statements should be within 1month of applying. Request your bankstatements from the bank at least onemonth in advance of the date you willbe required to produce these, as manybanks will rarely produce bankstatements at short notice.

Costs of visa applicationsIf you apply in person: £565.00by post: £357.00from outside the UK: £145.00

9.9 Immigration regulations for international students

9.9.1 Monitoring and reporting attendanceFrom September 2009, the UK Government introduced newimmigration rules called Points-based Immigration. This meansthat institutions must monitor the attendance of non-Britishstudents who hold a visa to enrol and study in a UK University.Under the United Kingdom Borders Agency sponsormanagement system, the university is required by law to monitorstudent attendance on their course. Thus, the University mustreport any unauthorised student absences where the student hasmissed ten expected contacts. This would normally be when anundergraduate student has missed two weeks of a course orwhen postgraduate students miss expected interactions, forexample, tutorials or submission of coursework.

What you need to do: as an international student, if you areabsent for any reason, then you must inform your schoolsecretary of reasons for your absence.

9.9.2 Extending your student visaAll applicants for Tier 4 visa extensions should contact theInternational Student Advice Service (IAS) for advice and guidancethrough the visa extension process. Application packs areavailable for £1 from the Enquiry Centre at 2 Airlie Place (buildingnumber 41 on the campus map) or download fromwww.dundee.ac.uk/international/support/visas/

IAS Batch Scheme (check and send service)In addition to our continuing support to international students,and in light of the new tighter regulations introduced by theUKBA, the International Advice Service run a service where wesend your student visa extension application through the StudentBatch Scheme (check and send service).

We encourage all registered students who need to extend theirvisa in order to continue their studies at this University to takeadvantage of this service. You will be required to complete theappropriate visa renewal application form and provide allsupporting documents (see below):

For further information on the batch scheme, please see our factsheet no. 16http://www.dundee.ac.uk/international/support/factsheets/16_batch_scheme.htm

CAS (Certificate of Acceptance of Study) numberBefore your CAS number can be issued, you must make contactwith the International Advice Service, 2 Airlie Place (BuildingNumber 41 on the Campus Map) where you will receive help inmaking your application to extend your visa. Your Certificate ofAcceptance of Study (CAS) number and statement will be issuedby Registry following a request by the International Advice Service.This will normally be processed within two working days. You will beinformed by email when ready for collection and you will be requiredto make an appointment with the International Advice Service.

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Note that you might be able to moveon from the scheme to other workcategories, including the work permitemployment or Tier 1 (General).

You can find full information andapplication forms for Tier 1 (Post StudyWork) on the UK Border Agencywebsite at:www.ukba.homeoffice.gov.ik/workingintheuk/tier1/poststudy

EEA students: You do not have to register or apply forany particular documents in order tostay in the UK. However, you canchoose to apply for a registrationcertificate (EEA1) which confirms thatyou have a right of residence as astudent.

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You must bring the following supporting documents to yourappointment• A completed and current Tier 4 (General Application) form• Certificate of acceptance of study (CAS) number (as above)• A current passport• 2 recent identical passport-size photographs• A bank statement to show at least *£1200 living costs (for 28

consecutive days) dated within one month of application. • Police registration certificate (if required)• Identity card for foreign nationals (ICFN), if you have one• Your original qualification certificates used to assess your

suitability for the course (if required)• You must have paid your tuition fees in full or show the balance

in your bank account or provide a letter from an official financialsponsor (only a Government or International Agency)

• An Academic Technology Approval Scheme (ATAS)Certificate (if required)

*The amount you need to show for living costs will depend onwhether you have an established presence studying in the UK.See p15 of Guidance for Tier 4 applicants at:ukba.homeoffice.gov.uk/studyingintheuk/adult-students/applying/

Please note: Once your new visa is issued you must bring it to theInternational Advice Service where it will be photocopied and theinformation will be stored with your student record.

Can my family extend their stay at the same time?Yes, your family can apply on the Points-based system(dependant) application form at the same time as you. Please see fact sheet for more details about student dependantimmigration at:www.dundee.ac.uk/international/support/_lib/docs/9%20_student_dependant.pdf

Academic Technology Approval SchemeIf you are undertaking postgraduate research in science,engineering or technology subjects you may need to apply for anAcademic Technology Approval Scheme (ATAS) clearancecertificate. You will need your Joint Academic Coding of Subjects(JACS) code, which your department can look up for you. JACSis the system used by UK institutions to identify the subject matterof programmes and modules. Further details and an onlineapplication is available at www.fco.gov.uk/en/fco-in-action/counter-terrorism/weapons/atas/who-atas/

Please see fact sheet number 10 for more information about ATASat: www.dundee.ac.uk/international/support/_lib/docs/10_atas.pdf

Making a premium application at a Public Enquiry OfficeTo apply in person at the Public Enquiry Office (PEO) you mustmake an appointment in advance. However, you must alsocontact the International Advice Service to request your CAS and

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have your application checked before you go. If your application isstraightforward, it will be processed the same day and your ID card will be postedto you within two weeks. Do not travel to the PEO without an appointment as youwill not be seen without one. For further details and contact information see factsheet number 1www.dundee.ac.uk/international/support/_lib/docs/1_visa_renewal_in_person.pdf

Identity Card for foreign nationalsOn receipt of your ID card you must bring or scan the International Advice Servicewhen we will update your student record with your new visa renewal date.

NOTE: The International Student Advisor in the International Advice Service isauthorised by the University to provide immigration advice and assistance under theterms of the Immigration Services Commissioner’s exemption scheme which cameinto force on 30 April 2001, and is fully trained in student immigration by UK Councilfor International Student Affairs (UKCISA).

9.8.3 Post Study Work SchemeThis Scheme has replaced the Fresh Talent: Working in Scotland Scheme(FT:WISS) and the International Graduates Scheme (IGS).

When you have successfully completed your degree or postgraduate studies youwill be eligible to apply to stay in the UK for up to two years in order to beemployed without the need of a work permit, or to be self-employed or to set up inbusiness.

However, there are exceptions to this ruling:• you cannot take employment as a doctor in training • although you can apply for a maximum of 24 months under the scheme, you

will not be able to apply again even if you later complete another qualification.

9.8.4 Those who have entered the UK as student visitorsImmigration rules state that all non-European Economic Area (EEA) Nationalsadmitted to the UK as student visitors will not be allowed to switch to studentstatus in the UK. If such students need more time to complete their studies, thenthey would be strongly advised to return home to obtain fresh entry clearance as astudent. This follows the new immigration rule that stipulates that all studentswishing to remain in the UK for more than 6 months must obtain entry clearanceprior to arriving in the UK. For updated information on immigration law and policyfor students see: www.ukba.homeoffice.gov.uk/policyandlaw/immigrationlaw/immigrationrules/part1

9.8.5 Visiting Europe (Schengen Visa)If you are planning to go abroad during your holidays, think about your arrangementswell in advance as it may take several weeks to obtain the necessary visa.

The Schengen Visa Scheme allows visitors to obtain one visa in order to visit anumber of European countries. Most non-European Economic Area nationals willneed a Schengen Visa to visit any one or more of the countries covered by theScheme. To find out more and apply for a Schengen Visa, contact the Embassy orConsulate of the country of your main destination or the country you will be visitingfirst. Download the Frequently Asked Questions at: dundee.ac.uk/adviceguidance/int/Schengen_Visa_FAQs%20fact20sheet%206.pdf or visit: www.theschengenoffice.com/faq.html

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Feedback on thehandbookComments on this handbookare welcomed and theseshould be addressed to theDirector of thePLUS@Dundee Project,Dr Kathleen McMillan,Academic AchievementTeaching Unit.Email:[email protected]

Police Registration officers will bepresent at Bonar Hall on the Friday ofWelcome Week. Otherwise, studentsmust attend at Police Headquarters inWest Bell Street, Dundee (quite near toTaymills Flats).Number on campus map: 2

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9.8.6 Police RegistrationPeople from the following countries must register with the Policewithin 7 days of arrival. This is a Borders Agency requirement.Your passport will be stamped ‘The holder is required at once toregister with the police’. This is a routine procedure and shouldonly take a few minutes.

AFRICA AMERICA ASIA EUROPEAlgeria Argentina Afghanistan ArmeniaEgypt Bolivia Bahrain AzerbaijanLibya Brazil China BelarusMorocco Colombia Iran GeorgiaSudan Cuba Iraq KazakhstanTunisia Peru Israel Kyrgyzstan

Jordan RussiaKuwait TajikistanLebanon TurkeyMoldova TurkmenistanNorth Korea UkraineOman UzbekistanPalestineQatarSaudi ArabiaSyriaUnited Arab EmiratesYemen

In order to register, the person will need to produce :• passport or identification document • Home Office letter (if applicable)• 2 recent passport-sized photographs • your university offer letter with details of your studies • registration fee (currently £34 in cash) for each adult person.

Note that, if an organisation or company is sponsoring your studies,you should bring a letter from the organisation to confirm this.

This is a routine process and involves only recording the followingpersonal details:• Full name• Sex• Marital status• Date and country of birth• Nationality• Address in UK• Last residence outside UK• Date, place and mode of arrival in the UK• Passport details• Place of study (if applicable)• Employment details (if applicable)• Duration of leave and any conditions.

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If you change your address you mustinform the police within 7 days.Similarly, any extension of yourpermission to stay in Britain must alsobe reported to the police. Shortlybefore your permission to stay expires,you may be visited by the police. Thisis routine and is intended only toremind you to apply for an extension, ifappropriate.

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