We are attending the Microsoft World Partner Conference in OrlandoJuly 12- 16

Twitter: @CRMtelephony

Facebook: www.facebook.com/DynamicsTelephony1

Dynamics Telephony overview Dynamics CRM with NO Dynamics TelephonyDynamics Telephony toolbar blends beautifully, and actually results in MORE space for Dynamics CRM

Call Activity DashboardsCRM Dashboards show call activity

Dynamics Telephony overview

Out of the box telephone Integration for Dynamics CRM– Avaya– Skype For business (Microsoft Lync)– Cisco– SIP Systems

Inbound screenpop based on CLID Click to Dial any telephone number from within CRM Automatic logging of telephone activity in the CRM Embedded progresssive dialer for campaign lists Telephony statistics available in the CRM dashboards Historical reporting stored in Dynamics CRM.

Who will buy

Dynamics CRM users – globally

Cloud & on-premise

Dynamics CRM resellers – partnership

Want to offer added value

Cloud based telephony suppliers

Want to get “sticky” with the CRM (LiveOps)

How to sell

Short term - Dynamics CRM users (globally)

Reference site case studies

LinkedIN

Market known Dynamics CRM users (e.g KRS, Calor Gas)

Dynamics CRM resellers – partnerships

Microsoft partner program

Microsoft US Partner conference (WPC July 12-16th)

Increase awareness – website, blogs, User groups

Geographically Enquiries

41 United States

7 UK

1 Australia

1 Northern Ireland

1 Ukraine

5 Canada

2 Germany

1 Norway

2 India

1 China