05/03/2023

E-COMMERCE& IT’STYPES

BY SARANYA SUMA

05/03/2023

CONTENTS E- COMMERCE DEFINITION A CYCLIC PROCESS IMPORTANCE SUPPLY CHAIN DIRECT SALES OVER THE WEB TYPES B2B and APPLICATION OF EDI IN B2B B2C C2C C2B M-COMMERCE E-COMMERCE PAYMENT SYSTEMS

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E-COMMERCE

&OR

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IT IS A CYCLE

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IMPORTANCE OF E-COMMERCE

• DISINTERDATION OF COSTS • DIRECT PAYMENT• EASY & SPEED DELIVERY• CUT DOWN OF TRANSACTION COSTS• 24/7 ACCESS• WEB PERSONALISATION• INCREASE IN BANKING

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TYPES

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B2B

• B2B is nothing but where business transactions takes place between business to business or companies to companies over the internet

• Almost 60-80% of companies sales are through b2b

B 2B

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Application of EDI in B2B

SUPPLIER SYSTEMS

FIRM SYSTEMS

Shipping data

Payment dataProduction/Inventory

requirements

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B2C

• B2C is completely consumer based business where all business transactions takes place between business and consumers .

• E-MALLS ,E-SHOPS ETC.,

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C2B

• It applies where the consumer sells a product or a service to a business over the internet

• Through this companies reduce manufacturing cost

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C2C

C2C is a market place in which consumer sells or purchases goods & services , sometimes for data transmission through internet to the consumer

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M-COMMERCE

• It is the ability to purchase goods and services through a wireless internet enabled device

• Advanced stage of e-commerce styles

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SUPPLY CHAIN

MANUFACTURER WHOLESALER

RETAILER DISTRIBUTOR

CUSTOMER From manufacturer to direct customer is called is

disinterdation

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DIRECT SALES OVER THE WEB

MANUFACTURER WHOLESALER RETAILER CUSTOMER 45.00

MANUFACTURER RETAILER CUSTOMER 38.50

MANUFACTURER CUSTOMER 28.00

TRANSACTION COSTS

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WEB

PE

RSO

NAL

ISAT

ION

Firms create UNIQUE PERSONALISED

web pages that display contents or ads for products or services of special interest to individual users ,improving the customer experience and creating additional value

EX: AMAZON,FRROLE,FLIPKART etc.,

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Website personalisation

user website

Based on your portfolio and recent trends ,here are some

recommendations

CUSTOMER :I LIKE RED COLOURED LEHENGAS

COMPANY: HERE ARE UR INTERESTED COLOUR LEHENGAS

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Customer self service

The web provides a medium for customers to interact with the company, at the customer’s convenience and find info. That previously required a human customer-support expert

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E-commerce payment systems• DIGITAL CREDIT CARD

• DIGITAL WALLET

• MICROPAYMENT

• ACCUMULATED BALANCE DIGITAL PAYMENTS

• STORED VALUE PAYMENTS

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• SMART CARDS• DIGITAL CASH • PEER-TO-PEER PAYMENTS• DIGITAL CHECKING• E-BILLING PRESENTMENT AND PAYMENT

SYSTEMS

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THANK

you