e-commerce application development · e-commerce is a new way of conducting business, and as with...
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E-Commerce Application Development
AN OVERVIEW
LECTURE # 1
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The CourseCourse Code: CS-4746
Course Title: E-Commerce Application Development
Instructor: JAWAD AHMAD◦ Email Address: [email protected]
Web Address: http://csandituoslahore.weebly.com/ead.html
Term (Semester): FALL 2017
Duration: 15/16 Weeks
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Text and Reference Material1.
PHP 5 E-commerce Development by Michael Peacock, PacktPublishing (January 20, 2010). ISBN-10: 184719964X
2.
Introduction to E-Commerce by Jeffrey F. Rayport, McGraw-Hill, 2nd Edition (2007). ISBN-10: 0071232664
3.
E-Commerce 2012 (8th Edition) by Kenneth Laudon and Carol Guercio Traver, Prentice Hall; 8th Edition (2011). ISBN-10: 0138018812
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GradingFollowing is the division of marks:
Mid-Term Exam 30
Assignments and Quizzes 15
Attendance 05
Final Exams. 50
◦ Marks division might change during the semester
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ProjectShopping Cart
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What is E-commerce?
Use of Internet and Web to transact business
More formally:
◦ Digitally enabled commercial transactions between and among organizations and individuals
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Why Study E-commerce?
E-commerce technology is different, more powerful than previous technologies
E-commerce bringing fundamental changes to commerce
Traditional commerce:◦ Passive consumer◦ Sales-force driven◦ Fixed prices◦ Information asymmetry
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Unique Features of E-commerce Technology
1. Ubiquity
2. Global reach
3. Universal standards
4. Information richness
5. Interactivity
6. Information density
7. Personalization/customization
8. Social technology
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Web 2.0Technologies that allow users to:
◦ Create and share content, preferences, bookmarks, and online personas
◦ Participate in virtual lives
◦ Build online communities
◦ E.g. Twitter, YouTube, Facebook, Second Life, Wikipedia, Digg
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E-commerce vs. E-business
E-business:
◦ Digital enablement of transactions and processes within a firm, involving information systems under firm’s control
◦ Does not include commercial transactions involving an exchange of value across organizational boundaries
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E-commerce Trends
Social networking continues to grow
Social e-commerce platform emerges
Online consumer sales return to growth
Mobile computing begins to rival PC
Explosive growth in online video viewing
Continued privacy and security concerns
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E-commerce is a new way of conducting business, and as with any other new application of technology, it presents both opportunities for improvement and potential problems
Identify several advantages of e-commerce
Outline a multistage model that describes how e-commerce works
Identify some of the major challenges that companies must overcome to succeed in e-commerce
Describe some of the current uses and potential benefits of m-commerce
Identify several e-commerce applications
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E-commerce requires the careful planning and integration of a number of technology infrastructure components
Outline the key components of technology infrastructure that must be in place for e-commerce to succeed
Discuss the key features of the electronic payments systems needed to support e-commerce
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Users of e-commerce technology must use safeguards to protect themselves
Identify the major issues that represent significant threats to the continued growth of e-commerce
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Organizations must define and execute a strategy to be successful in e-commerce
Outline the key components of a successful e-commerce strategy
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An Introduction to Electronic Commerce
Business-to-consumer (B2C) e-commerce: customers deal directly with the organization, avoiding any intermediaries
Business-to-business (B2B) e-commerce: participants are organizations
Consumer-to-consumer (C2C) e-commerce: participants are individuals, with one serving as the buyer and the other as the seller
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Multistage Model for E-commerceSearch and identification
Selection and negotiation
Purchasing products and services electronically
Product and service delivery
After-sales service
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Figure 1.1: Multistage Model for E-Commerce (B2B and B2C)
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E-Commerce ChallengesDefine an effective e-commerce model and strategy
Need to change distribution systems and work processes
Integrate Web-based order processing with traditional systems
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Figure 1.2: Three Basic Components of a Successful E-Commerce Model
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Figure 1.3: Web-Based Order Processing Must Be Linked to Traditional Back-End Systems