Sage Junior College of Albany:Sage Junior College of Albany:Safety on Internet E-CommerceSafety on Internet E-Commerce

April 11, 2000April 11, 2000

John LawrenceJohn Lawrence

OverviewOverview

Methods of Consumer PaymentMethods of Consumer Payment Your Options on the InternetYour Options on the Internet How the Internet Stores Your Credit CardHow the Internet Stores Your Credit Card Why the Internet is the Safest Way to BuyWhy the Internet is the Safest Way to Buy How to Protect Yourself OnlineHow to Protect Yourself Online

Methods of Consumer PaymentMethods of Consumer Payment

CashCash CheckCheck Money OrderMoney Order Credit CardCredit Card

CashCash

EasyEasy UntraceableUntraceable Maintain PrivacyMaintain Privacy Horrible SecurityHorrible Security

CheckCheck

Written RecordWritten Record Identification RequiredIdentification Required Slow & PainfulSlow & Painful Approvals on Large Amounts Can Be Approvals on Large Amounts Can Be

DeniedDenied Money May Not Be ThereMoney May Not Be There

Money OrderMoney Order

Better Than CheckBetter Than Check Provides Written RecordProvides Written Record Fast & EasyFast & Easy Money is ThereMoney is There

BUTBUT

Not Available In-HomeNot Available In-Home

Credit Card Credit Card

Fast & EasyFast & Easy Provides Written RecordProvides Written Record Consumers Deal With BankConsumers Deal With Bank Provides the Most SecurityProvides the Most Security

Don’t Believe Me?Don’t Believe Me?

What if someone stole your … What if someone stole your … Cash?Cash? Check?Check? Money Order?Money Order?

What would you do?What would you do?

Credit ProtectionCredit Protection

Specific Details on Specific Details on – WhatWhat– Where Where – When stolen When stolen

Liability limited to only the first $50 Liability limited to only the first $50 $50 fee waived for purchases via the $50 fee waived for purchases via the

InternetInternet

Your Options on the InternetYour Options on the Internet

Option to Option to – Not to Save InformationNot to Save Information

» Secure ServerSecure Server

» 128-Bit Encryption128-Bit Encryption

» Secure Sockets Layer ProtocolSecure Sockets Layer Protocol

– Save InformationSave Information» If You Do Choose to Save…If You Do Choose to Save…

If You Choose to SaveIf You Choose to Save

Yes, hackers can break in (“crack”)Yes, hackers can break in (“crack”) Similar to airplane travel Similar to airplane travel

– Still the safest way to conduct transactionsStill the safest way to conduct transactions» Easy to Look at your information in “real life”Easy to Look at your information in “real life”

» Hard to Crack into Web Server Hard to Crack into Web Server

““Real Life”Real Life”

Cashier Cashier Other associate(s)Other associate(s) Will be printed on Receipts Will be printed on Receipts

– Customer CopyCustomer Copy– Store CopyStore Copy– Retained for Years Retained for Years

$50 Liability is Still in Effect$50 Liability is Still in Effect

How the Internet Stores Your How the Internet Stores Your Credit Card Information?Credit Card Information?

Encrypted with the Major Internet PlayersEncrypted with the Major Internet Players

Stored in a Separate DatabaseStored in a Separate Database Separate Server not Connected to the Separate Server not Connected to the

InternetInternet

So What If It’s Tough to Get, So What If It’s Tough to Get, It Still Can Be Done!It Still Can Be Done!

There are Always Going to be Those Who There are Always Going to be Those Who Compromise SecurityCompromise Security

Hackers Have to Go Through Hoops Hackers Have to Go Through Hoops Personal Info and Numbers are Floating Personal Info and Numbers are Floating

Many Places Without Your KnowledgeMany Places Without Your Knowledge– Unencrypted Unencrypted – UnsecuredUnsecured

Why the Internet Is the Safest Why the Internet Is the Safest Way to Buy?Way to Buy?

I Hope I Just Convinced You!I Hope I Just Convinced You! Usually No LiabilityUsually No Liability Hard to Steal Your $$$ Hard to Steal Your $$$

(Compared to Other Methods) (Compared to Other Methods)

How to Protect YourselfHow to Protect Yourself

Purchase Only on Internet Sites You TrustPurchase Only on Internet Sites You Trust Use a Credit Card That Doesn’t Charge Use a Credit Card That Doesn’t Charge

You Liable in Any Amount.You Liable in Any Amount. Keep Storing Personal Information on the Keep Storing Personal Information on the

Web to a Low if You Feel InsecureWeb to a Low if You Feel Insecure

RecapRecap

You Have Nothing to Lose by Using E-You Have Nothing to Lose by Using E-Commerce – But Time (Spent Disputing Commerce – But Time (Spent Disputing Charges) Charges)

And if Your Money was to be Stolen Any And if Your Money was to be Stolen Any Other Way, You’d Lose a Lot MoreOther Way, You’d Lose a Lot More

Questions/Comments?Questions/Comments?