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Ticketserv Asia PacificOverview

for Eastern Creek Raceway

and the ARDC

Our company is a newly established business, created

by a group of ticketing industry professionals who see a

major gap in the regional markets for a service that is:

•Efficient

•Economical

•Scalable

•Technically sound and leading in features and

deliverables

•Not interested in taking the lead in the brand

space

•Can deal with one off events or set up to suit

exhibitions and attractions

Commercial in Confidence © TicketServ 2009 2

Who we are

In establishing the business, the prime focus is ensuring

the delivery of a business partnership that delivers on

the underlying premise of :

“Your Tickets, Our Service”

This is something that we believe has been forgotten

by a vast majority of the agency and system business

offerings currently in market.


Full system inclusive of:

system supply

base configure and event build

payment gateway integration

direct settlement

CRM engine

web site base

web site development

SaaS or Enterprise delivery

Business Proposal

Commercial in Confidence © TicketServ 2009

What we offer

Sales – it’s not just about tickets

A single basket approach allowing for the

sale/reservation/management of any commodity

within the system; be it tickets, memberships,

merchandise, subscriptions, packages or any other

item that can be transacted.

Adding customer details and payments is also done

via this single basket to minimise the clicks required

to process a transaction.

View from seat and online seat selection

Graphical maps

Easy, simple workflow



The Product Suite

�eSRO - the web tools

�bSRO - .in house/box office sales

�wSRO – integrated access control

�eCRM – central customer data file

�mSRO –mobile sales and ticket delivery

and more….


eSRO

�Allows you to sell tickets and merchandise via your web site with innovative software to deliver an improved service experience to your customers.

�Different client “look and feel” is provided via the inbuilt web page tools and supported by “business rules” that allow for each client entity to present how and what is relevant to their business needs.


eSRO

�Payments can be made via linked loyalty points schemes, coupons, gift certificates as well as the normal credit card payment gateways.

�The eSRO software can be easily customised to your brand’s need as well as site workflow.

�Includes full monitoring and management tools to see your ticketing activity with tools to track your customers’ activity and sales made through your site


bSRO

�Inbuilt local sales module for your in house operations

�Easy transactions for fast sale of both walk up sales and phone sales

�Integrated to payment gateway for direct processing.


wSRO

�Inbuilt access control for direct scanning of all tickets:

�Print at home

�Mobile phone barcodes

�Thermal tickets

�Any other delivery method


eCRM

�Central CRM with organisation structures to support different entity control

�All necessary data can be collected, analysed, used in marketing campaigns and more

�Provides for online self management of customer account

�Full security on all data silo(s)


mSRO

�Sales via mobile phone

�Complete ticket delivery

�Ability to buy from another channel and delivery to mobile

�Look and feel as needed to suit sales


and more….

�Data mining, reporting and marketing campaign support

�Dynamic business rule engine to support complex pricing and channel management very easily

�Data security at organisation level within group setup

�Operational and ongoing support including “future proofing” for the organisation


What does it mean for each group?

Each organisation

can link directly to

live transactions with

own data, rules and

more

Each organisation can drive

from the central portal as

well as have their own look

and feel in another web site,

all selling from central

inventory.

Tickets can be sold

as single

organisations or

combinations with

special offers,

packages etc


And for the ARDC?Integrated

memberships with

term, renewals,

upsell and more

Memberships can offer

benefits controlled by rules

for channel, quantity,

organisation and

time/period/quantity etc.

Integrated access control

with memberships can offer

controls for benefits and

tracking of use


What we will provide…

�A consultative review of needs

�A cooperative approach to develop a solution

�A financial and business model to suit your needs and scale of business

�An ongoing delivery of the best solution for your business

�An assurance of maintaining the view of “your tickets, our service”


TicketServ Asia Pacific

�Level 3, 579 Harris St Ultimo NSW

�Tel: 02 9212 3001

�Email: [email protected]

�Web: www.ticketserv.com

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Documents

confidence ticketserv

system business offerings

business rules

business needs

established business

business partnership

web toolsbsro

site workflow