easy roster. presentation resource management – what is it? resource management is a combination...
TRANSCRIPT
Resource Management – What is it?
• Resource management is a combination ofRostering
Time and Attendance (TnA)What is the difference?
• Rostering is understanding the business demands to KNOW and NOTIFY staff when they are required! – When and where a task and or service need to be performed to
service customers (Internal/ External)
• The Roster drives TnA, which is the management of staff in the work place ensuring they work the times stipulated by the roster. – If not? Why Not? What do you pay them as a result.
• TnA information sent to Payroll
The Application The MizziSoft team has many years of resource
management experience, in a number of different industries, countries and organisation's
Together with customer feed back and input, contributes to the continual improvements of MizziSoft resource management applications.
Within a changing IT world, and with modern technology tools - MizziSoft has developed
EASY ROSTER
Operating Platform
• WEB enabled– Firefox, Internet Explorer, Google Chrome
• Hosting » Third party / Shared» Internal Server» Data centre
Easy Roster - FIT• Easy roster is a scalable application
– From a very simple roster plan to a complex multi layered rosters • Simple rosters are the allocation of shifts on a fix
rotation e.g. Clothing Store (set shopping hours)• Complex rosters may include, Task allocation,
mutli skilling, seasonal demands, equipment type, working multiple areas and location, time critical & non time critical tasks (as examples)
• Or a combination of both or somewhere in between
Easy Roster Understanding
• Every organisation / department / section has unique roster / manpower requirements.
• Easy roster is parameter driven (which means)
– The data fields can be set up to match the organisational demands
• The application has been translated into a number of different languages
• It also the user to apply common industry language, jargon and acronyms
• Naming convention - organisational design• Easy Roster allows the user to assign priorities
to control the applications decision processes • Easy Roster provides a number of alternative
processes to drive the system to get the required results
Easy RosterLanguage
Easy Roster Provides
• A full record history of created rosters.• For audit and accountability purposes
• Provides some reverse engineering functionality (that was a good roster lets repeat it!!)
• Leave Management tools• Communication Tools• Reports
Tasks
• Managers know what tasks need to be performed– Time critical tasks (direct driver)– Non time critical tasks (can be performed in down time)
• Understanding, plotting, controlling and managing these interwoven tasks can be complex and time consuming
• Easy option – more staff or work hours= less efficient utilisation of resources (unused labor
hours)
Utilisation of Resources
• When rosters are build for the workplace, they should reflect the workload and the workload demands of the organisation.
• Resources are rostered when work need to be covered
• When a worker is at work –• What tasks do they need to performed?
• When do they need to be performed?
• How long do the tasks take to perform (realistically)?
• Where are hey performed?
• How many task are performed each day?
• How much time are employees without work?
Unproductive employees do not make money
They cost you money!
Managing Workload
• Provides a tool to understand and manage task allocation
• Decreasing labor costs - maximizing available work hours
• Improving task allocation processes• Allowing managers more time to manage the
organisation• Rostering staff when they are need
• Improved workload coverage
• Improved customer service
Other Potential Benefits
• Staff retention – by– improved rosters – Skills / task rotation (base on individual skill set)– Employee inputs, shift preference requests– Forecast rosters – personal planning and on-line leave
requests– Rosters can be displayed and downloaded from mobile
phone and PC.– Improving skills competency
• Cost of staff replacement – Industry experts indicate with all associated cost to
replace staff = annual salary of employee being replaced.
• Effective use of training budget
Common Current Roster Practices
• Rosters Never Change • It is the way we have always rostered
• Workload is never reviewed• We still do the same jobs!
• Staff managing rosters • Are not always trained
• Don’t understand the individual jobs required to be performed
• Are dictated to by floor managers, workers and / or unions
• Build rosters that are easy to manage and maintain
• No COST or Efficiency Calculation made on rosters
• Payroll don’t want to handle to many changes • So leave rosters alone and rotate on a static pattern – easy to pay
Current Workplace Operations
• Not to many organisation's are unaffected by • Changes to product or service demand• Changes to technology• Reduction of overhead and production costs• Affected by the current world economic situation
• Not to many organisation don’t incur costs associated to:• Training an skilling staff• Poor attendance• Lower than expected staff moral
• Most of these issues can be affected and improved by Utilising and Managing resources more efficiently
• Changing current resource management practices WILL save most organisation $$$$$
How Can Easy Roster Save $$
• Easy Roster is a Resource Management Application– It is the tool to assist an organisation to plot their workload
demands. Breaking down the workload into two specific categories
• Time specific / demand driven workload– Arrival of equipment and or customers which require service
• Non time specific workload – Behind the scene workload, eg cleaning and some administrative
functions
– By plotting and graphing the workload in a visual display management can then determine where and when the resources are required.
• By understanding where the time specific workload demands are in any time period, and possibly allocating non time specific function in potential down time periods.
Saving $$
• With the understanding of the workload demands rosters can be build specifically to cover workload.
• Improving the utilisation of resources - improves productivity, reduces down time (periods of inefficient utilisation) resulting in resources being more cost affective
• Understanding workload comes an understanding of required skill sets.
• Training Staff in skill which can be utilised affectively / efficiently by the organisation within the roster.
Usability
• Maintenance tables • Standard design – On Screen Commands
– Create
– Edit
– Copy
– Report (onscreen / export )
– Delete
• Display can be altered by column (alpha / numeric) (ascending/ descending Order)
• Click and drag Functionality• Drop down menus for process and
functionality selection
Easy Roster Users• Primary Users and/or Management
• Access to the Easy roster Application can be from any web enabled PC
• Allowing access from any pc within the organisation
• Remote access
• Home access
• Employees (Staff Kiosk)• Access from Work or Home PC or Internet Café
» Shift Requests / Self Rostering» Leave Requests» Availability Notifications (Casual/Contractors)
Access & Security• SSL Key Encryption • Ever organisation would have a unique access code.
• User Group ID
• Primary Users • Individual User Log on ID• Individual Unique Password
MizziSoft Recommends Users comply with common Password
Protocols
Passwords include a
Capital letters / numeral
regular changes
Kiosk Security
MizziSoft Recommends Users comply with common Password Protocols
Passwords include a Capital letter and a numeral – regular changes
• Staff Kiosk• User Group ID• Individual Unique Log on ID• Individual Personal Passwords
Setup Data• All set up Data - ID’s and Description are user
definable• Access to most programs via drop down menus
Shift Management
• Shifts rules are be created to cover operational demands• User defines shift start / end time and base shift
information
Shift Management• Individual shifts can be edited to accommodate short term changes.• Modified shifts can be copied and allocated without creating a new
shift record
• Shift rules can contain base information or have additional
parameters to include paid/unpaid meal and tea breaks etc.
Roster Manager• Displays selected Roster Period (25 records per
page) – Page/ Display Filters enable the user to define list – Filters include:
• Employee Category - FT, PT, CA, EC (External Contractors)
• Locations• Positions - Employees with Multiple positions will be
displayed in each category
• Skills• Patterns (roster pattern)
Roster Manager
• Roster Manager – Primary Program • Shift Management
• Create, Edit, Delete – shifts
• Allocation of individual shifts / leave
• Information Display• Visual Display
– Employees allocated shifts – Available shifts– Leave allocation RDO, AL Etc.– Vacant Shifts
• Roster Patterns• Unallocated shifts
Short cut keys available
• Easy Roster can be formatted to 7,14 or 28 days• The roster displays can be in a number of
different formats• Single line roster – one shift per employee per day
Roster Manager