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| www.ebsco.com 1 EBSCO Discovery Service Presented By: Shaji John Discovery Innovations and FOLIO Africa, Southeast Asia, South Asia & South Korea

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Page 1: EBSCO Discovery Service - Chiang Mai Universitypulinet2017.cmu.ac.th/sites/default/files/pulinet2017... · 2017-01-12 · 3 | Discovery Service Adoption Worldwide EBSCO Discovery

| www.ebsco.com1

EBSCO Discovery Service

Presented By:

Shaji John

Discovery Innovations and FOLIO

Africa, Southeast Asia, South Asia & South Korea

Page 2: EBSCO Discovery Service - Chiang Mai Universitypulinet2017.cmu.ac.th/sites/default/files/pulinet2017... · 2017-01-12 · 3 | Discovery Service Adoption Worldwide EBSCO Discovery

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• What is Discovery Service

• Features & Functionalities

• Client Lists

• Customized Interfaces

• Demonstration

• Questions

AGENDA

Page 3: EBSCO Discovery Service - Chiang Mai Universitypulinet2017.cmu.ac.th/sites/default/files/pulinet2017... · 2017-01-12 · 3 | Discovery Service Adoption Worldwide EBSCO Discovery

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Discovery Service

Adoption Worldwide

EBSCO Discovery Service (EDS)

8,246 installations

Primo Central

1,529 installations

Summon

697 installations

American Libraries

May 1, 2015

[Marshall Breeding]

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Search Engines

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Page 7: EBSCO Discovery Service - Chiang Mai Universitypulinet2017.cmu.ac.th/sites/default/files/pulinet2017... · 2017-01-12 · 3 | Discovery Service Adoption Worldwide EBSCO Discovery

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Empower Users

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Open Relevance Ranking

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Openness About Relevance Algorithm

• EDS relevance details are open for all

customers, potential customers and content

providers

• Truly sophisticated relevance algorithms

are not easy to duplicate

Page 10: EBSCO Discovery Service - Chiang Mai Universitypulinet2017.cmu.ac.th/sites/default/files/pulinet2017... · 2017-01-12 · 3 | Discovery Service Adoption Worldwide EBSCO Discovery

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Relevance Ranking

Page 11: EBSCO Discovery Service - Chiang Mai Universitypulinet2017.cmu.ac.th/sites/default/files/pulinet2017... · 2017-01-12 · 3 | Discovery Service Adoption Worldwide EBSCO Discovery

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The first two

results provide

detailed

information about

how relevance

ranking / value

ranking works

in EDS…

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Relevance Ranking: Quality & Openness

The system has the following priorities and has

no bias toward content from any provider:

1. Match on subject headings from controlled vocabularies

2. Match on article titles

3. Match on author keywords

4. Match on keywords within abstracts

5. Match on keywords within full text

Exact Matches: Exact matches are favored over partial matches –

considering also the field in which those words appear (abstract vs.

full text vs. title, etc.)

Density: Matches across multiple metadata fields are favored for

relevance scoring (more is better). The scoring influence of repeat terms

within individual metadata fields is minimized.

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Relevance Ranking – Layered Calculations

• Term freq / density, scaled fields calc

− Eg. Weights: Subjects: 15, Title: 10, Keyword: 5, Abstract: 2, Full Text: 1

• Tie-breakers / customizers

− Date recency, article length, publication types (e.g. a peer-reviewed article > book review), etc

• Exact match boost

− Score boosted an exact match in a specific field (e.g. Title, of a book)

• Customer influence, preference

− Catalog and Institutional Repositories (IRs)

− Raise or lower relevancy of your specific content

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Value Ranking: Quality & Openness

After conducting an

unprecedented number

of usability studies

with undergraduate students, graduate

students,

and faculty, the following additional

emphases were put in place to improve the

value of the results for the end user:

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Value Ranking: Quality & Openness

Recently published content is

scored higher for relevance

than older content

RECENCY

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Value Ranking: Quality & Openness

Certain document types are weighted higher than

others for relevance scoring

For example, when the word “book”

or “review” is not searched,

there is a “bias” against book reviews,

so these don’t dominate results

DOCUMENT TYPE

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Value Ranking: Quality & Openness

Articles of a more substantial length

have a heavier weighting

(e.g., a ¼ page article is considered

less valuable than a 4 page article)

LENGTH

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Problem: Missed Connections

TOPICAL QUERY Subject Indexing in EDS

adhdAttention-deficit hyperactivity disorderAttention deficit disorder with hyperactivity

pheromones

Ectohormones

Allelochemicals

SemiochemicalsAllomones

PET scanPositron Emission Tomography

Tomography, Emission-ComputedEmission Tomography

gambling addictionCompulsive gamblingPathological Gambling

User queries and subject indexing not always aligned.

Different vocabularies often use different terminology for the same concept.

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JNU Full Text Downloads has increased after

implementation of Discovery

0

20000

40000

60000

80000

100000

120000

140000

160000

180000

2012 2013 2014 2015 2016

Projected

JNU Usage

4696 Full

Text

54164 Full Text

110955 Full Text

167880 Full Text

159435 Full

Text

Updated 8th January 2017

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Con

ten

t

Rele

vance

Configura

bili

ty

Inte

ropera

bili

ty

Focus on Discovery tools and services

Key criteria for Discovery decision making

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VuFind

Blacklight

Koha UI

LMS

Partner UI

EDS UI

Custom

App

EDS

“LMS”Aleph, Symphony,

Millennium

ERMEx Libris SFX,

PQ SS360, EBSCO

FTF

“Next-Gen”ALMA, WMS,

Intota, Kuali OLE,

Sierra, Blue Cloud

Most Relevant Results Above the Fold

Best User Experience

Evaluation CriteriaBackend Systems

Happy End UsersHappy Subject and Reference Librarians

Front-end Discovery - EDS

Learning

Management

System (Moodle, etc.)

Happy Library Administrators

Best user experience, most choice.

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Thai EDS clients

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EDS Interface Customizations

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Result Page for ILI

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View Demo

MIT LIBRARY THEN

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MIT LIBRARY NOW

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IIM Bangalore

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IIM Calcutta

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With Library SiteEmbedded Search Box

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Demonstration

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No Obligation Free Trial

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Thank You

[email protected]

+91 11 2619 8966 - 67

Shaji John

Find out more information at:

http://www.ebscohost.com