ecocentre consultation final report phil beardmore 1 march 2011
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EcoCentre consultation
Final report Phil Beardmore1 March 2011
What the public are telling us
• General support for the idea of an EcoCentre• Interest in and support for the proposed
activities• Most agree that a venue is needed but a
minority disagree or not sure• The name ‘EcoCentre’ polarised people – 2/3
agreed, 1/3 disagreed or not sure• Some suggest alternative names
What the public are telling us
• Only half of people know where to get energy advice
• Nearly half say they would be interested in volunteering
• A significant number of people say they wouldn’t volunteer because they already do lots of voluntary activity
What the public are telling us
• Interest in ‘seeing is believing’ model of energy/retrofit advice
• Most are already trying to ‘do their bit’• About half grow some of their own food• Very limited interest in garden sharing• Most view environmental issues as important
or very important
What the public are telling us
• But their behaviour lags behind their level of interest – the ‘Value Action Gap’
• Returns suggest that less than 20% are in fuel poverty
How robust is the external data?• Respondents represent a mix of income
groups but mostly more affluent• Overwhelmingly older people, most age
groups well represented except under 18s• Around 60% female• Overwhelmingly White British• Around half belong to a faith group• Overwhelmingly Christian
How robust is the external data?• 12% describe themselves as having a disability• Over 4/5 heterosexual, some bisexual, lesbian,
5% rather not say
Occupational background
AB C1 C2 D E retired0
10
20
30
40
50
60
AB C1 C2 D E0
5
10
15
20
25
30
35
Our survey
2001 Census – Moseley and Kings Heath ward
What the desk research tells us• Opportunities around whole-house retrofit;
sustainable living linked to retrofit• Environmental business opportunities around
microgeneration, retrofit, new reuse/recycling businesses, crafts, local food
• Things that make a difference, and • Things that there is a demand for and
someone somewhere will pay for it
Where are the opportunities?
Incubating green business
• Many are cottage industries • Can an environmental business centre sustain
itself?
What the desk research tells us• There are many hard to treat homes in Kings
Heath• There is a wide variety of environmental
attitudes and behaviours in the area
Ward name Property type
Tenure Loft insulation
Property age
External wall type
Glazing type Main heating fuel
Main heating system
Moseley and Kings Heath(10,868)
Mostly terraced including flat conversions
57% owner occupier, 9.5% private rent, 20.5% housing assn
Most with less than 250mm
More than 2/3 pre-1950
Mostly solid, some filled cavity,
Approx half single glazed
Mostly mains gas
Mostly gas central heating, approx half condensing boilers
Billesley(10,752 homes)
Around half semi detached, then terraced, flats
54% owner occupier, 20.7% private rent, 7.7% BCC
Most with less than 250mm
More than half 1930-49
Half filled cavity, 10% unfilled cavity, 40% solid
Half full double glazing, quarter single glazed
Mostly mains gas
Half gas central heating, 38% condensing boiler, some storage heaters, warm air, room heaters
Brandwood (11,014 homes)
Around half semi detached, half terraced, some detached
66% owner occupier, 12% private rent, 6.6% BCC
Around 10% 250mm or more
Mostly post 1930
Around 40% solid walls, 1/3 filled cavity, some unfilled cavity
More than half double glazing
Mostly mains gas
Mostly gas central heating, approx half condensing boilers, around 25% warm air
Springfield (9,439 homes)
Mostly terraced, some semi detached
76% owner occupier, 12% private rent, 6% housing association
Around 15% 250mm or more
Mostly pre 1949
Mostly solid walls
Mostly full double glazing
Mostly mains gas
Mostly gas central heating, approx one third condensing boilers, 13% room heaters
Sparkbrook(9,786 homes)
Mostly terraced, some semi detached
53% owner occupier, 25% housing association, 11% private rent
Mostly 250mm or less
More than two thirds pre 1930, around one quarter post war
Around three quarters solid walls, one quarter filled cavity
More than half full double glazing
Mostly mains gas
Mostly gas central heating, approx half condensing boiler, some room heaters and warm air
Fuel poverty – statistics
Ward Percentage in fuel poverty – full income Billesley 6.56Brandwood 6.35Moseley and Kings Heath 6.98Sparkbrook and Sparkhill 8.18
Fuel poverty – self-reported
Question: How much do you agree with the following sentence: “I can afford the cost of keeping warm in winter?”
1 Strongly disagree 3%
2 9%
3 30%
4 28%
5 Strongly agree 28%
Produced by Customer Knowledge, BCC04/02/2011Data source: BCC, 2009Copyright © Experian Ltd 2010. Copyright © NAVTEQ 200 7. Based on Crown Copyright material
Produced by Customer Knowledge, BCC04/02/2011Data source: BCC, 2009Copyright © Experian Ltd 2010. Copyright © NAVTEQ 200 7. Based on Crown Copyright material
Produced by Customer Knowledge, BCC04/02/2011Data source: BCC, 2009Copyright © Experian Ltd 2010. Copyright © NAVTEQ 200 7. Based on Crown Copyright material
Produced by Customer Knowledge, BCC04/02/2011Data source: BCC, 2009Copyright © Experian Ltd 2010. Copyright © NAVTEQ 200 7. Based on Crown Copyright material
To group households into segment groups with
similar characteristics and service needs
Group Segment Labels
A Career professionals living in choicest housing
B Younger families living in new private estates
C Older white families living in traditional private housing in established neighborhoods
D Families, largely from Asian origin living in semis in suburban areas
E Families with children living in low-value terraced houses
F Diverse (large) families, but mainly from South Asian origin living in privately rented inner city terraces
G Diverse young well-educated people living in areas of mobile populations
H Diverse (younger) population with uncertain employment living in (estate based) social housing
I Low income (largely white) families living in estate based outer suburban social housing
J Mostly white families living in homes bought from social landlords
K Older, vulnerable white adults mostly living in social housing
L Largely independent older white adults living in privately owned homes
Produced by Customer Knowledge, BCC04/02/2011Data source: BCC, 2009Copyright © Experian Ltd 2010. Copyright © NAVTEQ 200 7. Based on Crown Copyright material
Defra’s segmentation model
Our segmentation resultsQuestion: How important are environmental issues to you personally?
1 Not at all important 0%
2 3%
3 7%
4 26%
5 Very important 62%
Rogers’ Diffusion of Innovators theory
• Innovators• Early Adopters• Early Majority• Late Majority• Laggards
The S Curve
0
20
40
60
80
100
120
% market penetration
laggards
majority
Innovators
An S Curve for Kings Heath
0
20
40
60
80
100
120
% market penetration
Loft/cavity insulation
Condensing boil-ers, growing food
Photovoltaics, permaculture
What the case studies tell us• There are significant risks in running an EcoCentre or
other environmental building, these are common to all case studies
• Financial risks associated with acquisition of a building
• Ongoing asset management risks• Financial risks associated with under-use or under-
occupation of building• Do you need a running track? • Is Alan Sugar right?
Type of risk What strategies do others use to mitigate the risk?
Is this risk mitigation strategy available to KHTI?
Financial risks associated with acquisition of a building
Share the building with other environmental organisations e.g. Brighton Peace and Environment Centre
Yes, if we can find organisations that can make money to subsidise non-profitable activities
Share the building with other non-environmental organisations
Few options available for All Saints. Could bunk up with someone else short term
Raise an easily accessible and manageable form of low-risk capital funding
No – ERDF is too difficult and too risky
Getting hold of a building at very low or zero cost e.g. Northfield EcoCentre
No
Eliminate the risk by renting or bunking up with someone else
Yes if we can find someone in Kings Heath
Type of risk What strategies do others use to mitigate the risk?
Is this risk mitigation strategy available to KHTI?
Ongoing asset management risks
Have staff members or active board members with AM expertise, e.g. BFOE, Northfield EcoCentre
Not currently
Use someone else’s asset – Old Home Superhome, Open Gardens
Yes but with limitations
Employ a third party to manage the asset, e.g. Brighton Peace and Environment Centre
Possibly
Type of risk What strategies do others use to mitigate the risk?
Is this risk mitigation strategy available to KHTI?
Financial risks associated with under-use or under-occupation of building
Make sure you are able to attract and replenish a base of tenant/users that are able to pay
Probably not with current structure
Subsidise building running costs through a membership fee structure e.g. BFOE
No
Subsidise building running costs through projects funded by grants e.g. BFOE
No
Share building with others Possibly
Reduced opening hours e.g. Leicester EcoHouse, Northfield EcoCentre
Yes
What the case studies tell us
• BFOE have made a multi-use environmental building work
• BFOE have over 200 volunteers a year but struggle to fund the management of them
• Have moved from a year-to-year view of AM to a long-term view but this has been very difficult
What the case studies tell us
• Balsall Heath Is Our Planet – media has trivialised words like ‘eco’, ‘sustainable’, ‘green’ but people understand ‘energy saving’
• Most people won’t go to a specialist centre but more will to an existing venue to learn about environmental things
• Activities should be seasonal e.g., draughtproofing in winter
What the case studies tell us
• Demonstration buildings are limited by time• Old Home, Superhome works because it
eliminates most of the risks associated with a permanent demonstration project
• Demonstration projects should be clear about what they are demonstrating and to whom
What the case studies tell us
• Northfield Ecocentre has moved from original aims of demonstration and education
• Focus on energy advice and reskilling• Activities mostly delivered outside of
Ecocentre• Significant financial support from Quakers • Social enterprise direction not grants
What the case studies tell us
• South Yorkshire Energy Centre has moved from a demonstration building to a fuel poverty advice project aimed at poor families
• Most advice delivered off-site• On-site activities linked to Heeley City Farm
What the case studies tell us
• Martineau Gardens is an attractive site but is unable to cover running costs
• Discussions about new building since 2000
What the case studies tell us
• GROFUN works well in Kings Heath• High input from group leader• Could link to Big Lunch• Incredible Edible Todmorden – faced backlash
from NIMBYs, has Lottery Funding• Concrete to Coriander – high input from
worker
What the case studies tell us
• Advocacy, campaigning or service delivery?• Who defines need – communities or statutory
organisations?
Growth Share Analysis
Proposed new sources of fundingCapital Revenue
Business Rental income from environmental businessesIncome from delivery of EPCs through Green Deal
Individuals Possible share issue for renewable energy based on repayment through fit/rhi income, would need org with suitable structure, e.g. community energy company
Income from entrance fees for classes, groups, eventsPossible membership structure
Trusts and foundations Community Spaces Community SpacesStatutory organisations FutureBuilders via All Saints
Community Development Company
Income from delivery of energy advice/installation services through BES etc
If you don't know where you are going, you are sure to end up somewhere else. Mark Twain
A goal without a plan is just a wish. Antoine de Saint-Exupery
Failing to plan, is planning to fail. Anonymous
A journey of a thousand miles begins with a single step
Lao-tzu, 604BCE-531BCE
SMART objectives
Revised SMART objectivesExemplar building – demonstrating specific technologies e.g. solid wall insulation to early adopters; identifying audience; marketing; exploring link to Birmingham Energy Savers; measuring success; monitoring impact on visitors.
Source of advice and information/enabler of individual change - a green doctor type model linked to retrofit programmes; specific number of people benchmarked against other schemes; whole-house retrofit or piecemeal one measure at a time; reskilling activities based on unmet need e.g. foraging, bike maintenance
These two objectives have been merged as discussed at the 6 December workshop
Revised SMART objectives
Centre for Community Action – focus on community orchard as focus for community action
Incubator for green business – need for businesses that are viable and can pay the rent; ‘cottage industry’ green businesses do not need a permanent presence
A self-sustaining business – we need certainty that we have strategies to manage the major risks of capital funding, asset management, under-occupation.
Recommendations
• Look at delivery models which do and don’t involve a building and where there is unmet need
• Consider what changes KHTI needs to move from advocacy/campaigning to service delivery
• Continue to look for environmental business partners
• Only proceed with a building project if there is certainty we can manage the risks
• Business plan should look at Kings Heath Transition as a whole not just EcoCentre
Key business planning activities
• Revisit the mission statement• What kind of sustainability leadership in KH?• Understanding purpose of business plan• Gathering external information • Which activities add most value and make most difference?• Sorting out the numbers; a full resource plan; budget and
cashflow; asset management plan• Prioritised SMART objectives and action plan, not shopping
list• Look at capacity to deliver activities and manage risk• Get expert technical advice if necessary