economics of office 365 - hftp · pdf filemicrosoft office365 10/20/2017 1 the economics of...

Microsoft Office365 10/20/2017

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The Economics of Office 365

Paul Hoffman, CPA, CITP, CGMA

CEO/President of SouthTech

Network Optimization Managed Services Unified Communications Security Cloud Serviceswww.southtech.com Network Optimization Managed Services Unified Communications Security Cloud Serviceswww.southtech.com

Under 10 Seconds Time to Tech98 % Retention Rate

90.6 YTDNet Promoter Score

54% of Issues Resoloved in Less than 1 Hour Resolution



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• Started in 2009 when offering was called the Business Productivity Online Standard Suite (BPOS)

• Currently 179 clients supported on Office 365

• Over 7500 seats under management

• Offer setup, migration, support and management services

• WE USE IT



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Combine ANY of these plans in a single Office 365 accountBusiness plans have 300 seat cap, per plan

Enterprise plans have no seat cap

One single, scalable admin experience

BusinessCore needs

EnterpriseAdvanced needs

Exchange Online Kiosk User• 2 GB Mailbox• Online Only• $2.00 user/month

Included Office 365 services

Office 365 Business EssentialsPlan description Target customer

1-250 seatsIn need of a new email solution –either first professional email or to replace aging email serverWants to access and edit Office files on tablet and smartphoneHas many point-solutions for collaboration, storage & online meetings and would like to manage holistically, while saving money

$5 per user/month

Office apps on up to 5 PCs & Macs

Office apps for tablets & smartphones

Plan notes50 GB mailboxes with custom domains ([email protected]) & shared calendaring1TB of OneDrive for Business cloud storage Online meetings for up to 250 participants, with screen sharing, audio and video, virtual whiteboards, polls, and shared notes.Supports on-premises Active Directory sync for single sign on300 user capFinancially-backed 99.9% uptime service level agreement24/7 support for business critical issues


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Office 365 BusinessPlan description Target customer

1-250 seatsUsing Office 2003, 2007, 2010, wants the latest Office appsWants to access and edit Office files on tablet and smartphoneHas employees using point-solutions for collaboration and storage like Dropbox and Google Drive/Apps

$8.25 per user/month

Business-class email & calendar (Exchange)

Online meetings, IM, video chat (Lync)

Team sites & internal portals (SharePoint)

Private socialnetworking (Yammer)

Plan notesIncluded apps: Word, Excel, PowerPoint, OneNote, Outlook, PublisherApps can be fully installed to a PC or Mac, available offline1TB of OneDrive for Business cloud storage No domain setup requiredSupports on-premises Active Directory sync for single sign on300 user capFinancially-backed 99.9% uptime service level agreement24/7 support for business critical issues


Office 365 Business PremiumPlan description Target customer

1-250 seatsUsing Office 2003, 2007, 2010, wants the latest Office appsIn need of a new email solution –either first professional email or to replace aging email serverHas many point-solutions for collaboration, storage & online meetings and would like to manage holistically, while saving money

$12.5 per user/month

Plan notesIncluded apps: Word, Excel, PowerPoint, OneNote, Outlook, PublisherApps can be fully installed to a PC or Mac, available offline50 GB mailboxes with custom domains ([email protected]) & shared calendaring 1TB of OneDrive for Business cloud storage Online meetings for up to 250 participants, with screen sharing, audio and video, virtual whiteboards, polls, and shared notes.Supports on-premises Active Directory sync for single sign on300 user capFinancially-backed 99.9% uptime service level agreement, 24/7 support for business critical issues

Business BusinessEssentials

Business Premium

Core

Deta

ils Price per user per month $USD (with annual commitment) $8.25 $5 $12.5

Seat Cap 300 (for each plan)

Offic

e Ap

plica

tions

Word, Excel, PowerPoint, Outlook, OneNote, Publisher

Install Office desktop applications on up to 5 Windows PCs or Macs

Access to core Office apps and documents from all major smartphones, Windows tablets and iPad

Office Online - online versions of Word, Excel, PowerPoint and OneNote for collaborating on documents

Stan

dard

Se

rvice

s

OneDrive for Business – 1TB personal online document storage & access on PCs, smartphones and tablets

Email - 50 GB email, contacts, shared calendars (Exchange)

Online meetings - Web conferencing, IM, video, presence (Lync)

Sites - team collaboration & internal portals, public website (SharePoint)

Private social networking (Yammer)

Othe

rva

lue

99.9% financially-backed uptime guarantee

24/7 phone support from Microsoft for critical issues

On-premises Active Directory synchronization for single sign on


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Exchange Online $4 user/month

50GB inbox with custom domainShared calendarsAccess on almost any device Built in malware and spam filters

Add 1 TB of storage and additional services for $1

1TB of cloud storage & collaboration (OneDrive)Unlimited online meetings, IM (Skype for Business)Team sites, internal portals (SharePoint)Enterprise Social (Yammer)

$5 u/m

Business Enterprise

Business BusinessEssentials

Business Premium ProPlus E1 E3

Targ

et

cust

omer Price $8.25 $5 $12.50 $12 $8 $20

Seat Cap 300 (for each plan) Unlimited

24/7 phone support from Microsoft1 Critical issues All issues

Offic

e

Word, PowerPoint, Excel, Outlook, OneNote, Publisher 2 2

iPad, iPhone & smartphone apps

Office Online

Access

Stan

dard

se

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s

1TB cloud storage (OneDrive for Business)

Email, calendar (Exchange)

Online meetings, IM (Skype for Business)

Team sites, internal portals (SharePoint)

Enterprise social (Yammer)

Adva

nced

serv

ices

Active Directory integration

Supports hybrid deployment

Support for shared computer activation (RDS)

Upcoming services – Office 365 Video

Compliance – Archiving, eDiscovery, mailbox hold

Information protection – message encryption, RMS, DLP

One Time

Tenant SetupUser SetupMailbox, Contacts, Tasks… MigrationSharePoint MigrationOffice Re-InstallIntegrations

Ongoing

License ManagementSupportTraining


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Chat for today’s teams to keep everyone in the know

A hub for teamwork integrated with Office 365

Security teams trust with enterprise-level protection

Customizable for each team with content and capabilities

Microsoft Teams, a chat-centered workspace

“We need secure and trusted collaboration solutions that bring teams and their work together. Based on our early use of Microsoft Teams in Office 365, we believe it is the digital cockpit we’ve been waiting for.”

W O R K M A N A G E M E N T F O R T H E M O D E R N W O R K P L A C E

Planner


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Microsoft 365

Built on foundation of“Secure Productive Enterprise”

Microsoft 365 Enterprise

NEWDesigned for small and midsize businesses

Microsoft 365 Business

What’s right for you?

Office 365

Microsoft 365 Business

Microsoft 365 Enterprise

Fast path to modern productivity & collaborationAutomatic security and feature updates

Integrated productivity, management & securityBest of Office 365 apps & Windows 10 Business

Highest level of productivity, management & securitySupport for hybrid environmentsModern voice with cloud PBX

Desktop AppsWord, Excel, PowerPoint, and more

Online ServicesExchange, OneDrive, Skype, Microsoft Teams

Business appsMicrosoft Bookings, Outlook Customer Manager, MileIQ1

Everything in Windows 10 Pro2

Plus…Windows Defender Security ControlsWindows AutopilotAutomatic Office apps deployment

App protection for Office mobile apps Device Management for Windows 10 PCsSelective wipe of company data

Windows 10 Best of EMSOffice 365

Bringing together best in class solutions…

[1] Available in US, UK, and Canada only[2] ncludes upgrade rights for Windows 7 or 8/8.1 Professional licensed PCs to upgrade to Windows 10 Professional

One Admin Console


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[email protected]

economics of office 365 - hftp · pdf filemicrosoft office365 10/20/2017 1 the economics of...

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