CORPORATE SOCIAL

RESPONSIBILITY

implementation

Tea Golja, Associate

Professor

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Lecture Content Prerequisties for efficient

implementation

Definition and the context for

CSR

CSR and Public Policies

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Lecture Content Identification of Interested

Stakeholders

Plan – Do – Check – Act

Framework

ISO 26 000 Core Areas

Action Plan

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Lecture Content Action Plan

Hints for Action Plan Design

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Prerequisties for efficient

implementation (1) WHY?

HOW?

WHO?

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Identification of interested

stakeholders INTERNAL STAKEHOLDERS:

shareholders, employees

EXTERNAL STAKEHOLDERS:

customers, suppliers, NGO,

media, government etc.

FUTURE and NATURE

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Definition and the context for CSR

Internal and extarnal context

Supportive activities

What should the company

strive for?

What is the main SD strategy

at the regioanl level?

Aim?

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CSR and Public Policies

CSR has been STIMULATED –

PULL FACTORS

CSR has been REGULATED –

PUSH FACTORS

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Plan – Do – Check – Act

Framework (1)

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Plan – Do – Check – Act

Framework (2) PLAN – assessment and strategy

DO – highlight main activities and

core areas, implementation

phase

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Plan – Do – Check - Act

Framework (3) CHECK – assurance and

reporting

ACT – evaluation and

improvement (corrective and

preventive activities)

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ISO 26 000 Core Areas (1)

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ISO 26 000 Core Areas (2)

CORPORATE GOVERNANCE

HUMAN RIGHTS

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ISO 26 000 Core Areas (3)

LABOR PRACTICES: hiring,

promotion, lay off and relocation

of workers, training and skill

development, health and safety

any policy for working conditions

like working hours and salary

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ISO 26 000 Core Areas (4)

THE ENVIRONMENT: Take

responsibility for the

environmental impacts of your

business activities and act to

improve your own performance

as well as the performance of

others. (creative destruction)www.ecorl.it/en 15

ISO 26 000 Core Areas (5)

FAIR OPERATING PRACTICES:

anti-corruption, responsible

political involvement, fair

competition, promotion of social

responsibility through value

chain, respect for the property

rightswww.ecorl.it/en 16

ISO 26 000 Core Areas (6)

CONSUMER ISSUES: health and

safety aspects, inform consumers

and educate them, clear

information about the price,

taxes, content, ingredients,

effective services to complaints,

dana protection, social and

economic impactswww.ecorl.it/en 17

ISO 26 000 Core Areas (7)

COMMUNITY INVOLVEMENT

AND DEVELOPMENT: prefer

local suppliers where possible,

fullfill tax responsibilities, consider

employee superannuation and

pensions, marginalized groups,

technology, healthy lifestyleswww.ecorl.it/en 18

Action Plan

ACTIVITY – EXPLANATION OF

THE ACTIVITY – TIMEFRAME –

RESPONSIBILITY

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Hint for Action Plan

List of questions what does the

company do right now and what

can possibly do in the future

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