ed batista, interpersonal dynamics (aka touchy feely) @stanfordbiz, class 5: social identity

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Interpersonal Photo by Anne Worner [link ] Dynamics Ed Batista Class 5: SOCIAL IDENTITY

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Page 1: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Interpersonal

Photo by Anne Worner [link]

DynamicsEd BatistaClass 5:SOCIAL IDENTITY

Page 2: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Same format as Week 3First 35 mins here • Brief discussion • Set up exerciseRemaining 2 hours • Exercise in T-group rooms

Today’s agenda

Photo by Theresa Thompson [link]

Page 3: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Challengeyourself

Photo by Daniel Oines [link]

Page 4: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Social identityOur focus this weekA theme every week…why?

Page 5: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Social identityHalvorson (Getting to “Us”)Positive impact in the workplaceSense of group identity

= Higher morale & productivity

Page 6: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Social identityHenri Tajfel & John TurnerGroup memberships shape individual identityStems from a basic cognitive process

= Tendency to group things together

Page 7: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Social identityBut we exaggerate…1. Differences between groups2. Similarities within groups

= Inevitable stereotypes

Page 8: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Stereotypes

Page 9: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Stereotype threat

Photo by Renato Ganoza

Page 10: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Microaggressions

Photo by Igor Spasic [link]

Page 11: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Microaggressions

InadvertentNot “aggressive”But impact > intentConsistent with our emphasis on emotion

Page 12: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Emotion

Photo by Jill M [link]

Page 13: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

EmotionSocial IDs often trigger strong feelings…why?Many social IDs have status implicationsAll social IDs involve relatedness

Page 14: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

EmotionDifficult conversations usually involve…Relative status differencesIncreased social distanceLikely to trigger a threat response

Page 15: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Photo by State Farm [link]

Threat responseFight

FlightFreezeIntended to yield 1 of 3 outcomes…

Page 16: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Threat responseFight (Overpower it)

Flight (Escape from it)Freeze (Hope it goes away)Rarely helpful in a difficult conversation

Page 17: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

A vicious cycleWe rarely discuss social IDs across differencesWe fail to develop the necessary skillsWhen compelled, we’re unpreparedThe conversation goes badlyWe avoid the topicRepeat

Page 18: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Consciousness

Competence

1

2 3

4

Page 19: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

1

2 3

4

Consciousness

Competence

We’re unskilled.We need guidance.

We’re self-conscious.

We need practice.

Page 20: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Next stepsExercise until 5:50pm; then T-group tonight(See you tonight, Group 2)Week 5 Post-Group Assignment due Thurs @ NoonWeek 6 Readings & Class Notes on CanvasWeek 6 Pre-Class Assignment due Mon @ NoonNext class Tues Feb 14, 3pm here

Page 21: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Another exercise

Photo by Heinrich Böll-Stiftung [link]

Page 22: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Another exerciseToday’s Pre-Class Assignment

Reflect on 3 types of experiences: • Stereotype threat • Recipient of a microaggression • Caused a microaggressionBe prepared to tell one 4-minute story

Page 23: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Another exerciseFishbowls

In your T-group breakout room1/2 the group forms an inner circle1/2 the group observes from an outer circleWith your partner, decide who’s in the 1st group

Page 24: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Another exerciseYou have a set of instructions

& your facilitators will answer any questions

Page 25: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

Challengeyourself

Photo by Daniel Oines [link]

Page 26: Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 5: SOCIAL IDENTITY

To your T-group

Photo by Heinrich Böll-Stiftung [link]

rooms