eden marine high school bring your own device (byod ... · page 1 of 49 eden marine high school...

50

Upload: others

Post on 10-Oct-2020

4 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting
Page 2: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 1 of 49

Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting Principal Prepared by: R. Drowley, English Teacher/ ICT Teaching and Learning Facilitator Version 1.1 June 2017

Page 3: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 2 of 49

TABLE OF CONTENTS

Rat ionale ............................................................................................... 4 Curriculum Driven ........................................................................................................................... 4 Integrating Information Communications Technology (ICT) Capability .................................................... 4 Digital Technologies Curriculum ....................................................................................................... 4

What is BYOD ........................................................................................ 6 Definition ....................................................................................................................................... 6 How Does it Work? ........................................................................................................................ 6 Software Available to Students Free of Charge .................................................................................. 6

Reasons for BYOD .................................................................................. 8 The devices are a significant part of students’ lives ............................................................................. 8 21st century skills ........................................................................................................................... 8 More personalised student centred learning ...................................................................................... 8 The cloud ...................................................................................................................................... 9 Increasing parental support ............................................................................................................. 9

Eden Mar ine High School BYOD Device Requirements .................................. 10 Wireless connectivity .................................................................................................................... 10 Operating System ........................................................................................................................ 10 Software and Apps ...................................................................................................................... 10 Battery Life .................................................................................................................................. 10 Memory RAM and Hard drive storage ............................................................................................ 10 Hardware Features ....................................................................................................................... 10 Ergonomics ................................................................................................................................. 10 Other Considerations .................................................................................................................... 10 Accessories ................................................................................................................................ 11

Eden Mar ine High School BYOD Student Responsib i l i t ies .............................. 12 Operating System and Anti-Virus ................................................................................................... 12 NSW Department of Education and Communities Wi-Fi connection only ............................................ 12 Battery Life and Charging .............................................................................................................. 12 Theft and Damage ....................................................................................................................... 12 Confiscation ................................................................................................................................ 12 Maintenance and support ............................................................................................................. 12 Ergonomics ................................................................................................................................. 12 Data back-up .............................................................................................................................. 12 Insurance/warranty ....................................................................................................................... 12

BYOD Advice and Considerat ions ............................................................. 13 Operating System ........................................................................................................................ 13 Size and Form Factor ................................................................................................................... 14 Subject Selection ......................................................................................................................... 14 Longevity ..................................................................................................................................... 14 Battery Life .................................................................................................................................. 14 Antivirus ...................................................................................................................................... 15 Malware Protection ....................................................................................................................... 15 Software ..................................................................................................................................... 15

Page 4: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 3 of 49

Other Software ............................................................................................................................ 15 Data Back Up .............................................................................................................................. 15 Care of Device ............................................................................................................................. 16 Insurance .................................................................................................................................... 16

Device Purchasing Porta ls ...................................................................... 17 Hewlett-Packard (HP) ................................................................................................................... 17

Br inging A Device To School for the F i rst T ime ............................................ 18 What Students and Parents/Carers need to know and do before bringing a device to school .............. 18

Pol icy for the Use of E lectronic Devices at Eden Mar ine High School ............... 20 1. Access and Security ................................................................................................................ 20 2. Privacy and Confidentiality ......................................................................................................... 21 3. Intellectual Property and Copyright .............................................................................................. 21 4. Misuse and Breaches of Acceptable Usage ............................................................................... 21 5. Monitoring, Evaluation and Reporting Requirements ..................................................................... 22 6. Equipment ............................................................................................................................... 22 7. Standards for Equipment Care .................................................................................................. 23 8. Misuse of Equipment and Communication Systems .................................................................... 23 9. Acceptable Equipment and Communication System Use ............................................................. 23 10. Scope and Definitions ............................................................................................................. 24

NSW Department of Educat ion and Communit ies BRING YOUR OWN DEVICE (BYOD) STUDENT AGREEMENT (Copy) ...................................................... 26 Insta l l ing DEC Student Software ............................................................... 28 Connect ing to School Network and Wi-f i Tutor ia ls and Troubleshoot ing ............ 31 Pr ivacy Informat ion ................................................................................ 43 Frequent ly Asked Quest ions (FAQS) .......................................................... 45

Page 5: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 4 of 49

RATIONALE

Curriculum Driven The Australian Curriculum in New South Wales explicitly addresses the need for students to meaningfully engage with technology to access, create and communicate information and ideas, solve problems and work collaboratively in all learning areas at the School, and in their lives beyond Eden Marine High.

Integrating Information Communications Technology (ICT) Capability Students live in a rapidly changing technological world. Information and communication technology (ICT), including hardware and personal digital devices, software, and systems that manage, store, process, create, produce and communicate information, has become an important part of everyday life. The integration of ICT capabilities in teaching, learning and assessment in NSW syllabuses can lead to enhanced outcomes for students, and:

• Support the interactive process of teaching, learning and assessment in NSW schools

• Develop the knowledge, skills, understanding, attitudes and behaviours to assist students to live and work successfully in the 21st century.

ICT Capability supports students to be effective users of technology.

Digital Technologies Curriculum Digital Technologies more specifically aims to develop the knowledge, understanding and skills to ensure that, individually and collaboratively, students:

• Design, create, manage and evaluate sustainable and innovative digital solutions,

• Use computational thinking and the key concepts of abstraction; data collection, representation and interpretation; specification, algorithms,

• Confidently use digital systems to efficiently and effectively automate the transformation of data into information and to creatively communicate ideas,

• Apply protocols and legal practices that support safe, ethical and respectful communications and collaboration,

Page 6: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 5 of 49

• Apply systems thinking to monitor, analyse, predict and shape the interactions within and between information systems and the impact of these systems on individuals, societies, economies and environments.

Digital technologies build on and extend ICT capabilities, moving students from technology consumers to creators.

Page 7: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 6 of 49

WHAT IS BYOD

Definition “Bring your own device (BYOD) refers to technology models where students bring a personally owned device to school for the purpose of learning. A personally owned device is any technology device brought into the school and owned by a student (or the student’s family), staff or guests” (Alberta Education, 2012). Put simply, BYOD is a solution where students quite literally bring their own device to school in order to access the Internet and/or school network by 3G or Wi-Fi, be it a smartphone, tablet, laptop or other device.

(From: State of NSW, BYOD in Schools Literature Review, 2013)

How Does it Work? All students are expected to bring their own computing device to school every day. The school makes recommendations as to the model of device students may choose to bring. Or you can bring something of your own choosing that meets our Device Specification.

Students are required to sign a Student Agreement that sets out how the device can be used at school. Members of the school staff, the ICT Teaching and Learning Facilitator and the Technical Support Officer, are available to answer questions and to give assistance. However, the school does not manage, support, own or warranty the device – the device remains owned by families.

Software Available to Students Free of Charge An array of commercial software is available to students involved in the school’s Bring Your Own Device program free of charge. This includes Microsoft Office. Hence there is no need to purchase software for a BYOD program device. Apart from Microsoft Office, the software made freely available are not requirements of the BYOD program, but depending on their course of studies, students may make use of the software variously throughout the school year.

Software available to students includes:

• Microsoft Windows

• Microsoft Office and Office 365

Page 8: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 7 of 49

• Microsoft Visual Studio

• Adobe Creative Suite Design & Web

• Adobe Premiere Elements and Photoshop Elements

• Autodesk AutoCAD

• Trimble SketchUp

• Google’s Suite of Applications

Information on how to obtain software available free of charge is available to enrolled students via the Student Portal (see Chapter ‘Installing DEC Student Software’ for detailed instructions on how to access this software).

Page 9: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 8 of 49

REASONS FOR BYOD Much of the reasoning behind the use of BYOD in research literature, other than the financial imperative, revolves around the following arguments:

The devices are a significant part of students’ lives Many authors point out that these devices are a very significant part of students’ lives (Clifford, 2012, p. 1) (Sheninger E. , 2011) (Lee, BYOT, 2012) (Sweeney, 2012) (Walling, 2012). Some of these authors argue that as these devices are integral to the world in which these students live they should be integral to their learning lives and their use will make learning part of their lives. In many schools the use of such devices is banned. DeWitt (2013) argues that “Just like in the workplace, schools ban the devices that make them uncomfortable. Instead, we should teach students how to use it properly” (DeWitt, 2013, p. 1) and that “banning devices only makes the school system seem further behind society than it really is” (DeWitt, 2013, p. 1). BYOD also “allows students access to the same devices at school and at home, it can extend learning opportunities to times and places outside of the classroom” (Horizon Project, 2013) and “allow students to work with technology with which they are already comfortable and familiar” (Horizon Project, 2013).

For this reason it is seen as important that the device is not a locked down solution. “The more locked down a system, the less likely students are to see the device as of personal value to them. Conversely, the more personal activities the students can perform on the device, the more care they take” (Sweeney, 2012).

21st century skills 21st century skills are cited by many authors as a justification for the BYOD. “We have come to a time when we need to accept the fact that the concept of 21st century skills is no longer a progressive phase to latch onto but a reality that we need to instil into our school systems” (DeWitt, 2013, p. 1). These authors see that mobile devices are part of 21st century living and integral to learning 21st century skills. Furthermore they are so useful that “ a growing number of schools, such as New Jersey's New Milford High School (NMHS), let students use their phones, recognising that even the simplest such gadget can be a tool for communication, calculation, photography, videography, and calculations” (Watters, 2012). “Learning becomes easier to achieve, as it is more collaborative. Students can integrate the device into their daily lives” (Clifford, 2012, p. 2).

More personalised student centred learning More personalised, student centred learning is often cited as a reason for BYOD (Alberta Education, 2012) (Argueta, Huff, Tingen, & Jenifer O. Corn, 2011). “Bring your own device puts students in a position of power over their learning. Many educational researchers argue that giving students the authority over their own learning is best: the teacher becomes a manager of learning, rather than a direct source of information” (Clifford, 2012, p. 2). “Such devices, in the hands of every student, afford seamless learning opportunities that bridge the formal learning in schools with the informal, outside of classrooms and schools” (Alberta Education, 2012, p. 5). Many argue that this and the ability to use their own device, leads to increased motivation and engagement.

Page 10: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 9 of 49

The cloud The cloud “is ideal for core apps which are free or inexpensive such as Google and Zoho” (Livingston, 2012, p. 1). The cloud enables any student with a device able to browse the web to store and share information and access applications. “With browser-based apps, we don’t need to find and update resources and applications that are compatible with a wide range of devices and operating systems” (Williams, Managing BYOD Effectively, 2012, p. 84).

Increasing parental support The Speak Up surveys in the US (Project Tomorrow, 2012) found that “87% of parents say that the effective implementation of technology within instruction is important to their child’s success (50% label it as “extremely important”) (p 1). Perhaps because of this “Parents are realising that a digital device is necessary for learning” (Livingston, 2012, p. 1). An informal survey run by the Sydney Morning Herald following an article on BYOD found that 68% of respondents thought that students should be able to bring their own smartphones and tablets to school (Topsfield, 2012). In keeping with this, data from 2017 survey of EMHS parents and caregivers found that 63.7% of respondents strongly agree or agree that technology can enhance and improve classroom instruction.

(From: State of NSW, BYOD in Schools Literature Review, 2013)

Page 11: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 10 of 49

EDEN MARINE HIGH SCHOOL BYOD DEVICE REQUIREMENTS

Wireless connectivity The department’s Wi-Fi network installed at Eden Marine High School operates on the dual band 802.11ac 2.4Ghz and 5Ghz standard. Devices that do not support this standard will not be able to connect.

Operating System The current or prior version of any operating system. For example:

Microsoft Apple Mac

Windows 8 and 8.1 or newer.

Note: Windows 10 is the most recent Microsoft operating system.

OS X El Capitan version 10.11 or newer.

Note: mac OS Sierra version 10.12 is the most recent Mac operating system.

Software and Apps School-based and subject specific requirements. All software and apps should be fully updated. Please be informed of software freely available to students through Department of Education licensing agreements before purchasing licenses or software outright upon device purchasing (see ‘What is BYOD’ chapter above).

Battery Life A minimum advertised battery life of 6 hours to last the school day.

Memory RAM and Hard drive storage A minimum specification of 16 GB storage and 2 GB RAM to process and store data effectively.

Hardware Features Camera and microphone.

Ergonomics Reasonable sized screen and a sturdy keyboard to enable continuous use throughout the day.

Other Considerations Casing: Tough and sturdy to avoid breakage.

Weight: Lightweight for ease of carrying.

Durability: Durable and strong construction.

Page 12: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 11 of 49

Accessories Carry case: Supply a carry case or skin to protect the device.

Insurance and warranty: Be aware of the terms of insurance policies/warranties for the device. The school will not accept responsibility for loss or breakage. Retailers may offer accidental loss and breakage insurance.

Back-up storage: Consider a portable hard drive as an appropriate source of back-up storage for essential documents.

Headphones earphones or earbuds: Consider headset hygiene with such accessories.

*Devices outside these requirements are not excluded from the BYOD program, but cannot be guaranteed to operate on the school network and will have limited support.

**Google Chromebooks at present cannot be guaranteed to operate on the school network. While they may in future, at present the school can provide no support or advice regarding these products.

***Students studying elective subjects such as Visual Arts, Music, Computing, Technical and Applied Sciences or Drama may benefit from a device that exceeds the recommended specifications.

Page 13: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 12 of 49

EDEN MARINE HIGH SCHOOL BYOD STUDENT RESPONSIBILITIES

Operating System and Anti-Virus

Students must ensure they have a legal and licensed version of a supported operating system and of software. Students’ devices must be equipped with anti-virus software, and this must be updated regularly.

NSW Department of Education and Communities Wi-Fi connection only

Student devices are only permitted to connect to the department’s Wi-Fi network while at school. There is no cost for this service.

Battery Life and Charging

Students must ensure they bring their device to school fully charged for the entire school day. No charging equipment will be supplied by the school.

Theft and Damage

Students are responsible for securing and protecting their devices at school. Any loss or damage to a device is not the responsibility of the school or the Department.

Confiscation

Students’ devices may be confiscated if the school has reasonable grounds to suspect that a device contains data which breaches the BYOD Student Agreement.

Maintenance and support Students are solely responsible for the maintenance and upkeep of their devices.

Ergonomics

Students should ensure they are comfortable using their device during the school day particularly in relation to screen size, sturdy keyboard etc.

Data back-up

Students are responsible for backing-up their own data and should ensure this is done regularly.

Insurance/warranty

Students and their parents/caregivers are responsible for arranging their own insurance and should be aware of the warranty conditions for the device.

Page 14: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 13 of 49

BYOD ADVICE AND CONSIDERATIONS

When selecting a device, you should give consideration, first and foremost, to the Device Specification. But consider also:

• Operating system (Mac or Windows)

• Size and Form-factor

• Subject Selection

• Longevity

• Battery Life

Operating System

It is important that you choose the operating system that your child/ward is most familiar with which allows them to achieve the task outcomes quickly.

This can help alleviate concerns of students who enter the school with operating systems that they have never used before and are unfamiliar with how they function. They find themselves struggling to fulfil the requests from their teachers and produce the desired results.

All students must be able to perform the following basic tasks on their specific device as a part of their day-to-day learning:

• Turn the Wi-Fi on and off and connect using student Department of Education login details.

• Access the Internet using a browser.

• Download and install software.

• Find an application such as Word or Pages and start it.

• Choose page size such as A4 or A3.

• Export and Save document as various file types.

• Save, locate and open documents.

The following links will provide some basic user guides on the different operating systems and how to perform tasks such as finding an application once you install it, searching and other helpful tips:

• MacBook - https://www.apple.com/au/support/macbasics

• Windows 10 - http://www.top-windows-tutorials.com/master-the-basics-of-microsoft-windows-10-ondesktop-and-tablet-with-our-free-video-tutorials

Page 15: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 14 of 49

Size and Form Factor The Device can range from 10” up to 17”. It is generally considered that around a 13” device is the “sweet spot” regarding size, form factor and weight.

A device larger than 14” is heavier and your child/ward might find it too big to sit on a school desk with other equipment. Likewise, you may find that a 10” device is too small.

Devices can be in laptop form-factor or tablet convertible form-factor (2-in-1). A laptop is good for doing written work seated at a desk or even on the ground. A tablet convertible is a little bit more versatile in where it can be used, but note two typical drawbacks: the quality of the keyboard is likely to be lower and if the convertible tablet does not have a rigid hinge, then it may be difficult.

Subject Selection Student elective subjects should inform part of the device consideration process. In subjects such as Technical and Applied Sciences or Information and Software Technology, for example, students may benefit from a more powerful device or one with a better quality screen. Or, maybe you see a benefit in being able to take mathematics notes on screen with a digital pen and want a device with a digitiser. This is not to suggest a smaller/slower/cheaper device will inherently place any student at an academic disadvantage. Rather it is to make the point that the choice of device is personal and should be used to further student learning.

Longevity Varying devices have varying build quality. This is mostly based on price. A device with cheap, flimsy hinges and plastic exterior componentry will not last as long as a better built device. A good quality device, well looked-after could easily last four years and more. However, no device can reasonably be expected to last all six years of a high school career. So it’s important to factor in when you’re likely to want to replace a device when purchasing it. A quality device bought for Year 7 could last until Year 10, with a new device intended for Years 11-12 and beyond.

Battery Life

The Requirements Specification says your device should have six hours of battery life. This will see it through the school day. Note also the advertised battery life of a device and its real battery life are often vastly different and this will also depend on the applications they may use. Furthermore, batteries degrade. Over time, the amount of runtime you get out of your device will decline. After two years, battery life may be cut by 50%. You should plan for this scenario. If the device has a removable battery, then you can consider purchasing a new battery for it after a couple of years. Otherwise you should consider a device which has ample spare battery life such that a degraded battery still gets you through the school day.

Page 16: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 15 of 49

Antivirus Students who bring a certain devices will need their own antivirus software to combat any ‘undesirables’ they may pick up when Internet surfing. Some devices you purchase will have a trial version of Antivirus such as Norton, it is best that you uninstall it if you are not going to subscribe to it. Once the trial ends, your computer will not be protected unless you purchase the ongoing subscription. Windows 10 has built in antivirus protection, all others Windows versions such as 8 or 8.1 will need to have something installed before getting access to the school Wi-Fi. Apple Mac has built in antivirus protection as well.

Malware Protection Today malware infections are more common than virus ones. We recommend that all student devices install a Malware protection product such as MalwareBytes. Malware can infect all devices, which can create the following issues, stop it from functioning correctly, steal information or lock files requesting payments.

Software An array of commercial software is available to students involved in the school’s Bring Your Own Device program free of charge (See ‘What is BYOD’ Chapter above). This includes Microsoft Office. Hence there is no need to purchase software for a BYOD program device. Apart from Microsoft Office, the software made freely available are not requirements of the BYOD program, but depending on their course of studies, students may make use of the software variously throughout the school year.

Other Software These are free for download and should be installed and ready for use prior to bringing a device to school: Internet Browsers:

• Google chrome: https://www.google.com/chrome/ Plugins:

• Adobe Flash, Adobe Reader, Adobe Air and Shockwave Player: http://www.adobe.com/downloads.html

• Java: https://java.com/en/download/

Data Back Up As we all know, technology can fail, be lost or stolen so it is extremely important that all students have a backup plan in case things go wrong. Students are encouraged to use their Office 365 “OneDrive Cloud Storage” as part of a free licensing agreement between Microsoft and the Department of Education. With 1TB for each student this offers ample storage. Google’s cloud storage platform “Drive” is also free and available to students through a similar licensing agreement.

Page 17: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 16 of 49

Both options will potentially help prevent data loss in case of computer failure or accidental user error. The OneDrive Cloud Storage app also provides a recycle bin in case you want to restore deleted files if you saved them online.

Care of Device It is the responsibility of families to keep their chosen IT device in good working order to ensure minimal disruption to learning. It is expected that students bring their IT device to school each day fully charged. Each device should be clearly labeled with the student’s name. The final responsibility for care remains with the owner of the device. A protective cover and carry case are recommended for use on school grounds to reduce the chances of accidental damage.

Insurance Not to be confused with general manufacturers’ or retailers’ warranty. Purchasing insurance is a personal choice – we highly recommend this. When purchasing your laptop please check your options to purchase accidental damage protection for your device. Ensure that this covers your device for accidental damage on and off the school campus. Take note of what is specifically covered under these programs to ensure it meets the needs of device usage. The insurance can be purchased with your computer vendor or any insurance company. All insurance claims must be settled between you and the insurance company.

Page 18: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 17 of 49

DEVICE PURCHASING PORTALS

Hewlett-Packard (HP) For families wishing to purchase new devices now or into the future of Eden Marine High School’s BYOD program, the school has partnered with HP to provide a purchasing portal directly with the company. This provides for direct purchasing from the manufacturer, providing value to families, as well as the guarantee of devices being suitable for Eden Marine High’s BYOD program and ongoing warranty and insurance support when selected.

To access the portal visit:

http://h20386.www2.hp.com/AustraliaStore/Merch/Offer.aspx?p=edenmarine HP have also included a 5% discount code for purchases through the portal. When checking out add the 5% ecoupon code: emhs5% and the discount will come off the total purchase amount.

Page 19: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 18 of 49

BRINGING A DEVICE TO SCHOOL FOR THE FIRST TIME

What Students and Parents/Carers need to know and do before bringing a device to school There are some steps to take before bringing a device to school for the first time:

1. Read and sign the Student Agreement in the presence of a parent/caregiver. The Student Agreement sets out the rights and responsibilities of students and families in the Bring Your Own Device Program. It must be returned and processed by the school before a device can be connected to school systems. Student Agreements can be returned to the ICT Teaching and Learning Facilitator (located in the English faculty) or your Year Group’s Head Teacher.

Bring the device to school and connect

Download Wi-Fi Connection Instructions

Know your Student Portal username and password

Read Policy for the Use of Electronic Devices at Eden Marine High School

Read BYOD Student Handbook

Read and Sign BYOD Student Agreement

Page 20: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 19 of 49

2. Read the BYOD Student Handbook . This handbook outlines further information important to the BYOD program of Eden Marine High School. It further explains your rights and responsibilities of students in a BYOD program. It also provides information on free software available to students, basic troubleshooting procedures and processes for supporting you and your device.

3. Read Pol icy for the Use of Electronic Devices at Eden Marine High School . This policy applies to all school students located at Eden Marine High School who access internet and online communication services within the department network and from any external location, as such it is important you are familiar with your responsibilities as a student who conducts themselves in accordance with this policy. This policy outlines appropriate and acceptable student use of Internet and online communication services provided by the Department of Education.

4. Know your Student Portal username and password. Students are given Department of Education Student Portal login username and password soon after starting school. This username and password is a requirement to access the school’s network and Department of Education resources.

5. Download Wi-Fi Connection Instruct ions. This is a simple one-page instruction sheet for connecting your device to the school’s Wi-Fi network. Download it for reference at school.

6. Bring the device to school and connect. Once a device is ready to be brought to school, it’s simply a matter of connecting it to the school’s Wi-Fi network by following the instructions already downloaded.

Students who run into difficulties should consult their classroom teacher, the ICT Teaching and Learning Facilitator or the Technical Support Officer where assistance can be provided.

Page 21: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 20 of 49

POLICY FOR THE USE OF ELECTRONIC DEVICES AT EDEN MARINE HIGH SCHOOL 1. Access and Security Students wi l l :

• 1.1 not disable settings for virus protection, Spam and filtering that have been applied as a DoE Standard on School Computers.

• 1.2 ensure that communication through the Internet and online communication services is related to learning.

• 1.3 keep passwords Confidential, and change them when prompted, or when known by another user.

• 1.4 use passwords that are not obvious or easily guessed.

• 1.5 never allow others to use their personal e-learning account.

• 1.6 never use the personal e-learning account of another student.

• 1.7 log off at the end of each Session to ensure that nobody else can use their e-learning account.

• 1.8 promptly tell their Supervising teacher if they suspect they have received a computer virus or spam (i.e. unsolicited email) or if they receive a message that is inappropriate or makes them feel uncomfortable.

• 1.9 seek advice if another user Seeks excessive personal information, asks to be phoned, offers gifts by email or wants to meet a student.

• 1.10 never knowingly initiate or forward emails or other messages containing:

o a message that was sent to them in confidence

o a computer virus or attachment that is capable of damaging recipients' computers

o chain letters and hoax emails

o spam, e.g. unsolicited advertising material.

• 1.11 never send or publish:

o unacceptable or unlawful material or remarks, including offensive, abusive or discriminatory comments

o material that threatens, bullies or harasses another person or makes excessive or unreasonable demands upon another person

Page 22: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 21 of 49

o sexually explicit or sexually suggestive material or correspondence

o false or defamatory information about a person or organisation.

• 1.12 ensure that personal use is kept to a minimum and internet and online communication services are generally used for genuine curriculum and educational activities. Use of unauthorised programs and intentionally downloading unauthorised Software, graphics or music that is not associated with learning, is not permitted.

• 1.13 never damage or disable computers, computer systems or networks of the NSW Department of Education.

• 1.14 ensure that services are not used for unauthorised commercial activities, political lobbying, online gambling or any unlawful purpose.

• 1.15 be aware that all use of internet and online communication services can be audited and traced to the e-learning accounts of Specific users.

2. Privacy and Confidentiality Students wi l l :

• 2.1 never publish or disclose the email address of a staff member or Student without that person's explicit permission.

• 2.2 not reveal personal information including names, addresses, photographs, credit card details and telephone numbers of themselves or others.

• 2.3 ensure privacy and confidentiality is maintained by not disclosing or using any information in a way that is contrary to any individual's interests.

3. Intellectual Property and Copyright Students wi l l :

• 3.1 never plagiarise information and will observe appropriate copyright clearance, including acknowledging the author or source of any information used.

• 3.2 ensure that permission is gained before electronically publishing users' works or drawings. Always acknowledge the creator or author of any material published.

• 3.3 ensure any material published on the Internet or intranet has the approval of the principal or their delegate and has appropriate copyright clearance.

4. Misuse and Breaches of Acceptable Usage Students wi l l be aware that:

• 4.1 they are held responsible for their actions while using Internet and online communication services.

Page 23: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 22 of 49

• 4.2 they are held responsible for any breaches caused by them allowing any other person to use their e-learning account to access internet and online Communication Services.

• 4.3 the misuse of internet and online Communication services may result in disciplinary action which includes, but is not limited to, the withdrawal of access to services.

5. Monitoring, Evaluation and Reporting Requirements Students wi l l report:

• 5.1 any Internet site accessed that is considered inappropriate.

• 5.2 any suspected technical security breach involving users from other schools, TAFES, or from outside the NSW Department of Education.

6. Equipment 6.1 Custodianship

• 6.1.1 Any device brought to school pursuant to this policy must be able to be brought on every school day and be solely the student's to use throughout the school day.

6.2 Choice of Equipment

• 6.2.1 Any device must meet all the requirements of the Device Specification. This includes meeting any required physical device characteristics and the having the listed software installed. The Device Specification is a separate document available from Eden Marine High School.

6.3 Damage or Loss of Equipment

• 6.3.2. Students bring their own device for use at Eden Marine High School at their own risk.

• 6.3.3 For the removal of any doubt, Eden Marine High School will not be responsible for any loss, theft or damage to:

(a) the device

(b) data Stored on the device while the device is at school or during a school-related activity, in negligence or otherwise.

• 6.3.4. Parents and students should consider whether their device requires insurance and whether specific accidental loss and breakage insurance for use outside the home is appropriate for the device.

• 6.3.5 in circumstances where a device is damaged by abuse or malicious act of another student ("the other Student"), reimbursement may be required. The Principal will, having regard to all the circumstances of the matter, determine whether the other student is responsible for the damage to the device and whether costs incurred in the repair of the device should be borne by the other student.

Page 24: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 23 of 49

• 6.3.6 The above clause does not bind students to the determination of the Principal.

• 6.3.7 Students should not bring peripheral equipment, including power charges and cables to school with their device. Liability for damage or loss of peripheral equipment will in all circumstances be borne by the student.

7. Standards for Equipment Care Students are responsible for:

• 7.1 Taking due care of the device in accordance with school guidelines.

• 7.2 Adhering to the Department of Education policy Online Communication Services: Acceptable Usage for School Students https://www.det.nsw.edu.au/policies/technology/computers/mobile-device/PD20130458.shtml

• 7.3 Backing up all data Securely. All electronic data and resources used for School coursework must be stored on another device or electronic medium accessible on demand. Students must not rely on the continued integrity of data on their device.

8. Misuse of Equipment and Communication Systems • 8.1 School discipline procedures may apply for misuse of the device contrary to this policy or other

school rules.

• 8.2 Examples of action the School may take in cases of misuse in terms of alleged criminal behaviour related to the School include:

(a) the device is taken away by the Principal with Collection to be negotiated with parents/guardians

(b) permission for the Student to bring their device to School pursuant to this Agreement is revoked

(c) school discipline procedures may be implemented where deemed appropriate and consistent with the School's discipline procedures.

9. Acceptable Equipment and Communication System Use • 9.1 Use of the device during the School day is at the discretion of teachers and staff. Students must

use their device as directed by their teacher.

• 9.2 The primary purpose of the device at school is educational.

• 9.3 Students must bring their device to school fully charged.

• 9.4 Students should avoid bringing peripheral device equipment to School with the device. Peripheral equipment includes:

(a) chargers

Page 25: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 24 of 49

(b) charging Cables

(c) docking Cradles, with the exception of a docking Cradle that includes a keyboard integrated into the peripheral

(d) adapters for the Connection of video output or data transfer

• 9.5 While at School, ALL material on the device may be subject to review by School Staff if deemed necessary.

• 9.6 Students are to connect their device to the designated wireless network only. Students are NOT to connect their device to other wired, wireless or cellular networks whilst at School.

• 9.7 Students are NOT to create, participate in, or circulate Content that attempts to undermine, hack into and/or bypass any hardware and Software security mechanisms that are in place.

• 9.8 Upon enrolment into a New South Wales Government School, parental/guardian permission is sought to allow the student to access the Internet at School, based on the Department of Education and Communities' policy Online Communication Services: Acceptable Usage for School Students. https://www.det.nsw.edu.au/policies/technology/computers/mobile-device/PD20130458.shtml Extracts are provided below. This policy forms part of the Policy for Use of Electronic Devices at Eden Marine High School.

• 9.9 The policy Online Communication Services: Acceptable Usage for School Students https://www.det.nsw.edu.au/policies/technology/computers/mobile-device/PD20130458.shtml applies to the use of the device and internet on the device:

(a) at School

(b) where in connection with a School-related activity, School-related program, including coursework, outside school.

10. Scope and Definitions • 10.1 Parties

This agreement is between Eden Marine High School, a student currently attending or who will be attending Eden Marine High School, and his or her parent or guardian.

• 10.2 'Student' and 'Students'

Reference in this agreement to Student or Students means a student currently attending or who will be attending Eden Marine High School and his or her parent or guardian.

• 10.3 "Agreement for the Use of Electronic Devices at EMHS"

This agreement may be referred to as the Agreement for the Use of Electronic Devices at School.

• 10.4 'Device'

Page 26: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 25 of 49

Reference in this agreement to Device means an electronic device brought by a student to Eden Marine High School pursuant to the School's Bring Your Own Device program.

Page 27: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 26 of 49

NSW DEPARTMENT OF EDUCATION AND COMMUNITIES BRING YOUR OWN DEVICE (BYOD) STUDENT AGREEMENT (COPY)

NSW Department of Education and Communities

BRING YOUR OWN DEVICE (BYOD) STUDENT AGREEMENT

Students must read and sign the BYOD Student Agreement in the company of a parent or caregiver unless otherwise directed by the principal. Read and tick each box relating to the agreement points. This agreement replaces any existing Agreement for the Use of Computers and the Internet at Eden Marine High School. “I” refers to the undersigned student. “We” refers to all the undersigned parties. “At school” pertains to engagement in any and all school related activities. “Device” refers to the Information Communications Technology devices utilised by the student for BYOD. I agree that I will abide by the school’s BYOD policy and that: r I will use the department’s Wi-Fi network for learning. r I will use my device during school activities at the direction of the teacher. r I will not attach any school-owned equipment to my mobile device without the

permission of the school. r I will use my own portal/internet log-in details and will never share them with others. r I will stay safe by not giving my personal information to strangers. r I will not hack or bypass any hardware and software security implemented by the

department or my school. r I agree not to use my device to record any other person without their knowledge and

explicit consent. r I agree not to use my device in ways that harm or overburden the school’s computing

and network resources, or interfere with other peoples’ use of those resources. r I will not use my own device to knowingly search for, link to, access or send anything

that is: Ø illegal Ø offensive Ø pirated Ø pornographic Ø threatening Ø abusive or Ø defamatory Ø considered to be bullying.

(Continued, over the page)

Page 28: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 27 of 49

Page 2 of 4

NSW Department of Education and Communities

BRING YOUR OWN DEVICE (BYOD) STUDENT AGREEMENT

r I will report inappropriate behaviour and inappropriate material to my teacher. r We understand and acknowledge that activity on the internet is recorded and that

these records may be used in investigations, court proceedings or for other legal reasons.

r We understand and acknowledge that the school accepts no responsibility for any loss

of, theft of, or damage to the device, any peripherals, or any data stored on any devices.

r I understand and have read the limitations of the manufacturer’s warranty on my

device, both in duration and in coverage. r I have read the BYOD Student Handbook and agree to comply with the requirements. r I have reviewed the BYOD Device Requirements document and have ensured my

device meets the minimum outlined specifications. r I have read and will abide by the NSW Department of Education and Communities’

Online Communication Services – Acceptable Usage for School Students (contained in Student and Parent Handbooks).

r We understand and acknowledge that failing to abide by this agreement may result in

disciplinary action by Eden Marine High School. Date: ___/___/____ _________________ in the presence of: ___________________ Student name Parent/caregiver name _________________ Year Group _________________ ___________________ Student signature Parent/caregiver signature

Page 29: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 28 of 49

INSTALLING DEC STUDENT SOFTWARE

Page 30: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 29 of 49

4 For first time use, students need

to click “Register”

5 Enter DEC student email address:

[email protected].

Students are then prompted to enter their name and choose a password.

6 Choose “Student” from the

pull-down menu (students is the only choice in the list).

Click “Register”

Page 31: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 30 of 49

7 Go “shopping”.

Add software to cart…..

Page 32: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 31 of 49

CONNECTING TO SCHOOL NETWORK AND WI-FI TUTORIALS AND TROUBLESHOOTING

School-owned Windows computers will no longer prompt for credentialswhen trying to access the Internet (in eT4L schools). Personal BYO devices, Apple Macs, and school-owned non-Windows devices will.

When prompted, remember to add @detnsw to your User ID

e.g. first.lastname@detnsw

Page 33: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 32 of 49

Apple iOSSettings…Wi-Fi…detnsw

Configuring BYOD Wi-Fi and Proxy Settings

Windows / Internet ExplorerTools…Internet Options…Connections…LAN Settings

detnsw

AndroidSettings…Wi-Fi…detnsw…Manage Network Settings

GENERAL STEPS:

1. Connect to detnsw OR nswdet – (forget and recreate if you are having problems connecting)2. Authenticate to the WiFi using first.lastname@detnsw with your password (your portal ID)3. Configure the proxy settings as described above4. When prompted to authenticate for Internet access, use first.lastname@detnsw with your password

Doc

umen

t ver

sion

1.1

–17

/11/

2015

NOTE: If your device does not supportauto-config, you can set Manual proxyusing proxy.det.nsw.edu.au on Port 8080

Page 34: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 33 of 49

Problem authenticating with your Windows BYOD?

Do

cu

me

nt

ve

rsio

n 1

.23

–1

8/1

1/2

01

5

If you are connected to the school’s Wi‐Fi but aren’t asked to authenticate for Internet access, try these steps one at a time and test again. If it works, stop. If not, try the next step.

NOTE: If there are still problems, try setting up a local user account rather than using a Microsoft Cloud account for logging onto Windows

When did you last RESTART?

Windows 8.1

Windows 10

Install all Important and Critical Updates

Settings…Update & SecurityCheck for updates and install them

It is essential that all of the important updatesfor Windows 8.1 and Windows 10 be applied. But please take note that access to WindowsUpdate is blocked in school from 9am to 3pmso apply them outside these hours or at home.

If ‘Auto Detect Settings’ won’t workWindows / Internet Explorer

Tools…Internet Options…Connections…LAN Settings

http://pac.det.nsw.edu.au/fib/proxy.pac

Page 35: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 34 of 49

Windows 10 and 8 How to connect to the school WIFI

1 - Down on the task bar right hand side, select the wireless Symbol, then detnsw

2 – Put in your username and password as below 3 – Hit connect

3 – Enter your credentials again for the proxy settings and Click next.

Page 36: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 35 of 49

Windows 10 and 8 detnsw WIFI Fix

If you are hooked up to the schools WIFI but the internet is not working, then follow the steps below.

1 – Click on the WIFI Symbol Bottom Right 2 – Manage Known Networks

3 – Forget detnsw 4 – Search for Credential Manager by clicking windows symbol then typing credential manager in the search, then click on it.

Page 37: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 36 of 49

5 – Remove all Windows Credentails by expanding them and hitting remove.

Page 38: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 37 of 49

Connecting your own device to school wifi

Windows 7 laptops

1. Click on the wireless connection icon at the bottom right of your screen.

2. Select detnsw wireless and click Connect.

If it’s successful enter your internet username and password, but put @detnsw at the end of your username. Then jump to Step 14.

If it fails to connect, don’t worry. Click Cancel.

3. Click Open Network and Sharing Centre.

4. Click on Manage wireless networks.

5. Click Add

6. Enter the details as per the picture below and click Next.

7. Click Change Connection Settings.

8. Go to the Security tab and make the details are as follows and then click Settings.

Page 39: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 38 of 49

Connecting your own device to school wifi

10. Click on Advanced settings.

11. Change the settings as per the picture below and click Save credentials.

12. Put your internet username and password. Add @detnsw at the end of your username.

13. You should now be connected the the internet. Reselect the detnsw connection and connect manually if required.

14. Open your internet browser. You will be asked to enter your username and password again. This time don’t put @detnsw at the end of your username.

9. Untick this option.

Page 40: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 39 of 49

HOOKING UP MACBOOK TO THE SCHOOL WIFI

Click on your WiFi Symbol on the top right, then Select detnsw and put Username: first.last@detnsw

And your password as you would log on to the student portal. Then when it comes up for the proxy, put first.last@detnsw and your password.

Then go back into Network Preferences > Advanced> Proxies, and make sure it is set to Auto as per below:

Then click proxies and set the checkbox to auto.

Page 41: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 40 of 49

Macbook is on the School’s WIFI, but not connecting to the internet?

Then follow the steps below:

Turn off your WIFI:

Open Network preferences:

Then Advanced:

Page 42: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 41 of 49

Then remove both the DET networks if they appear in the list by selecting them and then pressing –

Then go to KeyChain Access, by clicking the magnifying glass, and then Typing Keychain Access in the search bar:

Page 43: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 42 of 49

Delete any certificates or passwords that have the Acronyms DET and DEC:

Then restart the Mac:

Now you can connect back up to the school’s WIFI, by following the “Connecting to WIFI Instruction sheets”

(Basically, select detnsw and put: first.last@detnsw And your password as you would log on to the student portal. Then when it comes up for the proxy, put just first.last@detnsw and your password. Then go back into Network Preferences > Advanced> Proxies, and make sure it is set to Auto)

Page 44: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 43 of 49

PRIVACY INFORMATION

Microsoft Office 365 Student Privacy Information Information Technology Directorate

Microsoft Office 365 Privacy Information Microsoft’s approach to privacy, security and transparency with O365 is accessible at http://www.trustoffice365.com.

Further information: • http://www.microsoft.com/en-us/twc • http://www.microsoft.com/contracts • http://www.microsoft.com/online/legal/v2/?docid=43

Complaints regarding Microsoft’s management of this service should be directed to Microsoft or the Office of the Australian Information Commissioner.

NSW Privacy Information • http://www.dec.nsw.gov.au/about-us/plans-reports-and-statistics/privacy • http://www.ipc.nsw.gov.au/

Complaints regarding the DEC’s management of this service can be made through the Department’s complaint handling process. • http://www.dec.nsw.gov.au/about-us/how-we-operate/how-we-handle-complaints

Introduction Microsoft Office 365 (O365) provides students with access to twenty-first century learning tools to support their education. This flyer provides information on the data collected during students’ use of O365 and Microsoft’s commitment to managing that data.

What data is collected? Users control the information that is transferred to, and stored by, Microsoft in O365. This may include text, images, photographs, sound and multimedia.

In addition, in the course of using the O365 service and in order to deliver the service, Microsoft’s systems will generate some information such as logs about user access to the O365 services.

How is the data used? Microsoft does not use this collected information to track users’ online activities or build profiles for behaviour analysis or other commercial purposes.

Microsoft does not use, access or collect this data for any other reason other than to provide the O365 services

to users - in particular, Microsoft will not use or disclose user data for advertising purposes.

NSW DEC has ensured through its contract with Microsoft governing the delivery of O365, that there are a number of express commitments relating to user data. These include:

• Ownership of user data rests at all times with users, and not Microsoft.

• Microsoft will meet stringent international standards that are generally acknowledged as the benchmark for providers of Online Services.

• Microsoft will demonstrate that it has met its user data commitments via an annual audit by an independent third party auditor.

Is the data secure? Physical data centre access is restricted to authorised personnel and multiple layers of physical security are implemented. Microsoft personnel are only able to access user data in extremely limited circumstances and subject to rigorous approval and oversight.

Microsoft use subcontractors to perform a variety of support services for O365. Examples of these include, physical hardware maintenance, technical support and facilities services (eg, security guards at data centre locations).

Microsoft will only disclose data at the direction of the NSW DEC or if compelled to do so by law.

The O365 service incorporates a large number of privacy controls. Privacy controls are enabled by default for all customers of O365 and schools are able to activate or deactivate these privacy controls so as to meet their needs.

When is the data deleted?

Microsoft will remove all user and associated data from its systems when NSW DEC removes a user account from the system.

Where is the data? For the O365 service, user data is stored predominantly in data centres situated in Hong Kong and Singapore.

INFORMATION TECHNOLOGY DIRECTORATE V2.3_16/12/2014 WWW.DEC.NSW.GOV.AU

Page 45: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 44 of 49

Google Apps for Education Student Privacy Information Information Technology Directorate

Google Privacy Information Further information on how Google handles and uses personal information may be accessed at:

• http://www.google.com/apps/intl/en/terms/education_terms.html • https://www.google.com/intx/en/enterprise/apps/terms/dpa_terms.html • http://www.google.com/policies/privacy/ • http://www.google.com/about/datacenters/

Complaints regarding Google’s management of this service should be directed to Google or the Office of the Australian Information Commissioner. NSW Privacy Information

• http://www.dec.nsw.gov.au/about-us/plans-reports-and-statistics/privacy • http://www.ipc.nsw.gov.au/

Complaints regarding the DEC’s management of this service can be made through the Department’s complaint handling process.

• http://www.dec.nsw.gov.au/about-us/how-we-operate/how-we-handle-complaints

Introduction Google Apps for Education provides students with access to twenty-first century learning tools to support their education. This flyer provides information on the data collected during a student’s use of Google Apps and Google’s commitment to managing that data.

What data is collected? Use of Google Apps will mean that student personal information and data will be collected by Google for the purposes of providing the Google Apps services to students. This personal information will include the student’s DEC username and school email address and all personal information that is contained in a Google Apps service; such as information or data contained in a student’s calendar or email (including text, images, photographs, sound and multimedia).

How is the data used? Google stores and processes personal information solely for the purposes of providing the Google Apps service. Google scans Gmail to keep its customers secure and to improve their product experience. In Gmail for Google Apps, this includes virus and spam protection, spell check, relevant search results and features like Priority Inbox and auto-detection of calendar events. Scanning to provide product features is done on all incoming emails and is 100% automated.

Google Apps services do not collect or use student personal information and data for advertising purposes or to create advertising profiles.

As part of providing its services, Google may also collect device information, log and location information as detailed in Google's Privacy Policy.

Google will only disclose this data at the direction of the NSW Department of Education and Communities or if compelled to do so by law.

Is the data secure? Google is committed to protecting the privacy and security of all of their users, including students. Google has strong security systems in place to keep personal information secure, including an encrypted HTTPS connection.

Google’s physical data centre access is restricted to authorised personnel and multiple layers of physical security are implemented. Google personnel are only able to access user data in extremely limited circumstances and subject to rigorous approval and oversight.

When is the data deleted? Unless required by law, Google will delete Customer-Deleted Data from its systems within 180 days of the Department deleting a student’s account.

Where is the data? Google holds user data in its data centres that are located around the world.

INFORMATION TECHNOLOGY DIRECTORATE V2.2_10/12/2014 WWW.DEC.NSW.GOV.AU

Page 46: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 45 of 49

FREQUENTLY ASKED QUESTIONS (FAQS) What is BYOD? BYOD is a program whereby students will be able to bring a familiar personal device to school to use as their

primary technological device. The school can provide the ability to connect compatible devices to a filtered

Internet service.

What will be provided by Eden Marine High School? The school will provide access to a filtered Wi-Fi Internet service. Note: schools that provide student-device

access to the network via an Ethernet cable are operating outside DEC network security guidelines. This is

beyond the scope of the BYOD policy, guidelines and student agreement.

Who pays for the device brought to school? These devices will be purchased by and remain the property of the family.

What types of computing devices may the student bring to school? Students may bring devices such as laptops, netbooks, 2-in-1 laptops and tablets. Please be aware devices

such as Nintendo DSis and Sony PSPs are considered gaming devices and are not part of the BYOD

program.

What will happen if my child/ward cannot bring their own device to school? What about equity? Eden Marine High School has a number of laptop trolleys that have been allocated across faculties for Years 7-12. Teachers will book trolleys to support lessons that require access to technology.

Loan and equity devices will also be made available for students’ eligible under equity considerations or downtime due to device repair.

Can my child/ward use their mobile phone/smartphone as their BYOD? No. This decision has been made based on the 2017 EMHS BYOD Staff, Student and Parent/Caregiver surveys, staff discussions and other research. Dominant reasons include: poor screen size for extended periods of learning; a poor tool for extended typing, research, learning applications; ease of distraction – games, texts, social media; increased chance of disruption to teaching and learning; greater access to take/ disseminate photos and sending messages, cheating, cyber bullying; possible inequity with some students being unable to afford a smartphone. A mobile phone is often not the best tool for the task.

Page 47: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 46 of 49

Will there be a permission form that needs to be signed before a student brings their own device to school?

Yes, parents and students will need to sign the BYOD Student Agreement before students can use the device within the school.

How will theft, loss, or damage of a personally owned device be handled in a school?

The guidelines for the BYOD program specifically address the risk of students bringing their own devices to school. The school is not responsible for lost, stolen, or damaged devices.

As with any incident of theft or vandalism it should be reported immediately to a staff member. Keeping track of the device’s serial number, model and type at home is also suggested.

Will I need to have Internet access at home?

No. It would be helpful, however, to have some form of Internet access (wired or wireless) in order for a child to make full use of school resources from home, as well the multitude of resources available on the World Wide Web. But, it is not required in order for a child to use a personal computing device at school. In addition there are many providers of free Wi-Fi in the community that students could use to access the Internet outside of school hours. Please be aware that these connections do not provide access to a filtered Internet service as experienced on the schools network.

Will the wireless access be filtered?

The wireless Internet access available to students will be filtered in the same way that access is managed at present. If students connect using their 3G or 4G connection then this will bypass the filtering, this is not covered by the BYOD policy and is not permitted by the school.

Will there be technical assistance provided to access the wireless network or to assist with the use of BYOD devices?

Since there are literally hundreds of devices that could be brought to school as part of the BYOD program, there is limited technical assistance provided other than providing the name of the wireless connection. Students will be expected to know how to connect their devices.

Where possible, Eden Marine High School will provide guidance and support on how to solve a variety of simple troubleshooting and connectivity issues in the BYOD program, as well as ongoing communications regarding updates to technical infrastructure.

Will students be able to recharge devices during the school day?

Students should not have the expectation that they will be able to charge devices at school. Many school buildings do not have the capacity to handle additional electrical demands for charging personally owned devices. Students should bring their device fully charged to school each day.

Will students be able to record teachers or classmates (audio or video)?

Page 48: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 47 of 49

Only with the permission of the teacher, and as part of a teacher directed activity, can students make recordings.

Can teachers require students to bring their own devices?

No. Students are not required to participate in the BYOD program. However, students may find it easier to more fully engage in lessons with their own device.

Will students be able to use their devices before or after school? During lunch?

Yes.

Does the school provide insurance for damage, loss or theft?

No. We do however recommend taking out insurance to cover these possibilities through manufacturers, retailers and/or third party providers.

Can students use another student’s device?

No. Due to the inherent nature of personally owned devices, devices should only be used by the owner of the device. Usually, having physical access to a personal device also provides the ability to email or text message from the device. Passwords must not be shared.

How will students be able to print?

Students will not have the capability to print from their devices in school. They will need to copy a file to a USB disk and connect this to a designated printer, or utilise cloud based storage and sharing platforms such as Microsoft’s ‘OneDrive’ and Google’s ‘Drive’, free for student use through Department of Education licensing agreements.

Is the use of 3G or 4G allowed within the school day?

The BYOD policy only covers the connection of devices to the school WIFI. It must be reinforced that if students use their 3G or 4G connection they will not be receiving filtered access to the Internet. Accessing sites on the Internet must always comply with the school’s BYOD policy, and while on school premises students bypassing filtered connections through private 3G or 4G connections is a breach of Eden Marine High School’s BYOD policy.

How will these devices be used in the classroom?

Students will use their devices for a variety of activities, which will vary from class to class. Activities may include (but are not limited to): complete in class activities, collaborate in real time, research for projects, access websites with curriculum-related content, keep track of classroom assignments, and record journal entries and other approved instructional activities.

I don’t have an electronic communication device that my child can bring to school. Will my child be penalised or miss out on instruction?

Page 49: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 48 of 49

No, it is not mandatory for students to bring a device, even if they do own one. However, students may find it easier to more fully engage in lessons with their own device.

Will teachers be responsible for troubleshooting and fixing students’ devices?

Since there are literally hundreds of devices that could be brought to school as part of the BYOD program, there is limited technical assistance provided by the school other than providing the name of the wireless connection. Students will be expected to know how to connect their devices (instructions provided in handbook material and on the school’s website).

Where possible, Eden Marine High School will provide guidance and support on how to solve a variety of simple troubleshooting and connectivity issues in the BYOD program, as well as ongoing communications regarding updates to technical infrastructure.

As a parent/caregiver, am I required to purchase a new device and add additional software (virus protection and filter) to my child’s technology device?

Students do not need a new device as long as the device meets the Eden Marine High School BYOD Requirements. All devices must have an antivirus software program installed and frequently updated where appropriate. There is no need for additional Internet filtering software. Key software is freely available to students through Department of Education licensing agreements and includes Microsoft Windows, Microsoft Office365, Inspiration, Adobe Creative Cloud and Autodesk Software, and Google’s Application Suite. This is at no additional costs to families.

What controls should parents/caregivers implement?

The use of the device outside of the school is at the discretion of parents/caregivers. We strongly encourage you to work as a family to set ground rules for the care, maintenance, and usage of the devices. We also strongly encourage families to set ground rules about the use of games, chat programs or other social networking programs while students are working on their device at home. The School will work in partnership with families to promote and enhance ethical, safe and responsible use of technology. Building digital citizenship is the responsibility of both the School and families.

Won’t my child be writing anymore?

Please be assured the use of a BYOD device does not mean your child will not be writing. The BYOD device is intended to be an adjunct to their instructional habits, not a replacement for them. While not diminishing our emphasis on traditional skills Eden Marine High School also promotes 21st century digital skills pertinent to the ever-changing post-school environment.

Will my child have access to Hotmail, Gmail, Facebook, Twitter, Kik, Instagram and Tumblr etc. while on the school WI-FI network?

No, student Internet access is filtered through the Department of Education network. Eden Marine High School BYOD Wi-Fi network is filtered in accordance with the Department’s Secure Proxy Authentication protocols.

Page 50: Eden Marine High School Bring Your Own Device (BYOD ... · Page 1 of 49 Eden Marine High School Bring Your Own Device (BYOD) Parent/Carer Handbook Prepared for: L. Wungluck, Acting

Page 49 of 49

My child has media content (photos, video and audio) stored on the device. Can they use the device at School?

Yes, the media content (photos, video, and audio) stored on the device should be appropriate in nature and shouldn’t be accessed within the School grounds unless part of an educational activity. Students who do not follow the guidelines will lose the privilege of using a device at school.

How do I keep my children safe online?

We recommend parents look at this site:

• Cybersmart Online Safety - http://www.cybersmart.gov.au/

Eden Marine High School is committed to providing education to parents/caregivers to help them work with their child/ward to create a safe and engaging online experience.

The website above also has comprehensive advice about reporting eSafety issues.

L inks for students:

• http://www.cybersmart.gov.au/

• https://esafety.gov.au/esafety-information/get-help

Kids Helpline: 1800 55 1800.

L inks for Parents/carers:

• https://esafety.gov.au/esafety-information/get-help

Parentline: 1300 1300 52

Does the School have answers to all the issues that may arise?

We have attempted to anticipate most scenarios but we will continue to refine, review and reformulate our policies and practices as we move into this next chapter of learning at Eden Marine High School. We welcome your constructive feedback in regard to any matter outlined in any BYOD documentation provided by the school.

Where can I find move information about the BYOD Program as it develops?

Communication with parents, friends and the wider community in relation to BYOD matters will be made readily available via the Eden Marine High School Website, School Newsletter, Social Media pages, SchoolStream and Parent Information Evenings.