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Linking Leaders with Communities MODERATION BEST PRACTICES

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Linking Leaders with CommunitiesLinking Leaders with Communities

MODERATION BEST PRACTICES

IT Consultant

Toastmaster

Trainer/Coach

Husband

Dad

Our purpose

Twitter @d73tm hashtag #globaled14

Explore Social Media community platforms

Best practices in managing a community around your specialisation

http://www.facebook.com/groups/ CommunityManagers.Education

What is Toastmasters?

What is Toastmasters?

Nonprofit organizationThe goal is to make effective oral communication

and leadership a worldwide realityHelps members learn the art of speaking, listening,

and thinking

Facts & Figures

Established in 1924

More than 313,000 members worldwide

Over 14,650 clubs in 126 countries around the world

Toastmasters Regions

8

1.15 billion 1 billion 712 million 327 million

240 million 184 million 150 Million 50 Million

Social Psychology- Tony Robbins – 6 Core Needs

CertaintyVarietySignificanceConnectionContributionGrowth

12

Sample Communities

Toastmasters International Members Group – 11,300 member community from 313,000 member base

District 73 Toastmasters – 300 member community from 2,500 member base

High School Reunion Group – 110 member community from 200 potential member base

Coaching School – 2,200 member community from 2,400 member base

Business Support Group – 6,500 member community – full member base

#1 Be clear on the purpose – and your goals.

#2 Know your community.

#3 Build your community – where they already are.

#4 Create visual, engaging, topical, pithy posts.

#5 Create a sharing culture.Give, ask and thank!

#6 Be responsive – and serve your community

#7 Lead by example.Leaders must participate.

#8 Publish Guidelines.Control the Trolls.

#9 Create a Calendar.Plan your tactics.

#10 Manage your time effectively

Social Psychology- Tony Robbins – 6 Core Needs

CertaintyVarietySignificanceConnectionGrowthContribution

Sample Communities

Toastmasters International Members Group – 11,300 member community from 313,000 member base

District 73 Toastmasters – 300 member community from 2,500 member base

High School Reunion Group – 110 member community from 200 potential member base

Coaching School – 2,200 member community from 2,400 member base

Business Support Group – 6,500 member community – full member base

Should I build a community of members, or a community of prospects?