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Education Without Borders Prepared By: Tony Haddad

© Copyright 2014 Technica All rights reserved. No part of this presentation in all its property may be used or reproduced in any form or by any means without a written permission.

Outline

- 32 years of history of Technica

- Technica, a global healthy workplace

- Cooperation with Injaz

- Cooperation with universities and vocational schools

- Technica Academy

- Closing word

32 Years of history Foundation

Founder of Technica: Technica was founded in 1982as a family business with a dream of manufacturing conveyors and automation equipment in Lebanon and selling to the world. Tony Haddad BE Electrical engineer: 1975 AUB MBA: 1982 AUB GM of Technica International: 1982 till present

32 Years of history Growth of Technica

1982 Foundation of Technica as a local family business. Workshop: 76m2

Staff: 4 Market: Local 2014 Technica has become a company with global reach. Factory Area: 6,500m2

Staff: 140 Market: 31 Countries Branches: 8

32 Years of history Customers of Technica

Customers Worldwide: G.C.C.: 142 Africa: 42 Levant: 66 Europe: 11 USA: 6 Asia: 7

Multinational Customers:

32 Years of history Branches of Technica

Technica goes global.

Branches: Bickfaya, Jeddah, Riyadh, Dubai, Cairo, Khartoum, Lagos, Accra.

After Sales: Local offices provide sales and after sales support for commissioning and trouble shooting. Team: 40 engineers. 30 administrative personnel. 70 technicians.

In 2014, new building with 4 levels added to the existing one.

Level 1: Metal plate making factory. Level 2: Components manufacturing factor. Level 3: machines assembly. Level 4: Electrical and machines assembly. Offices of operations department.

Total built area added: 6500m2.

32 Years of history Factory expansion

32 Years of history Factory expansion

Level 4: Electrical and machine assembly, operations office 45m long x 40m wide. Will be completed in September 2014. Includes all operations department offices (in mezzanine level). Area: 1800m2. Offices (2 levels): 600m2.

32 Years of history Engineering know how

3D Simulation: Development of designs in 3D using Inventor software. Solutions are simulated and animated on robot studio software.

32 Years of history Products of Technica

Technica creates automation solutions and manufactures conveyors for:

32 Years of history Products of Technica

High Speed Bag Packer - Mataro, Spain: High speed packer for plastic bags.

250 bags/min.

32 Years of history Products of Technica

High speed lines Water line – Riyadh, KSA: 2 water lines integrated and installed 72,000bph 80,000bph

Conveyors, dry end and full integration.

32 Years of history Products of Technica

Inspection systems Camera inspection for foreign objects: Microscan camera recognition system. Barcode reading and segregation systems. Camera inspection of foreign bodies inside bottles.

32 Years of history Robotics division

Partnership with ABB: Technica signs a “Channel Partner Agreement” with ABB in 2011. (Channel Partner Agreement photo – left).

As partners, we benefit of their software support and service center.

Technica is the only partner in the Middle East and we can service all robots supplied by ABB on the market.

32 Years of history Robotics division

Juice Factory – Riyadh, KSA: Complete conveying and palletizing system including: - 6 robots for tray shrink. - Transfer car and stretch wrapper. - Product conveyors. - FAT in October.

Technica was recognized with the 1st runner up prize for the GHWP Award, along the model set by WHO. 2013 London 2014 Shanghai By ensuring: Leadership engagement Worker involvement

To design and manage initiatives: Which will protect and promote the health, safety and well being of all workers, along four components: - Physical Work Environment - Psychosocial Work Environment - Personal Health Resources - Enterprise Community Involvement

To ensure that initiatives are: Innovative Sustainable Replicable

And to follow a continuous improvement cycle of: Assessment Planning Action Improvement

Technica, a Global Healthy Workplace Building on success

Technica, a Global Healthy Workplace Leadership Engagement, Support & Integration

Strategy Map 2020: The driver to this growth is the vision and the values of the founder: “We will grow our company while promoting objectives which are good to its employees as well as to the company. What is good for the company must also be good for the community.” (Tony Haddad, 1982)

- “Companies create shared value when they

enhance their competitiveness while simultaneously advancing economic and social conditions in the communities in which they operate.” (Michael Porter - Mark Kramer, January 2011)

- These values are embedded into our vision for 2020 and our strategy map

Technica, a Global Healthy Workplace Leadership Engagement, Support & Integration

S for Servant Leadership: Companies, same as individuals, need to have a soul and a culture to sustain growth. We have created our own culture I TASSCCQE. Our managers are servants first, leaders second. We have: - A Servant Heart: We have genuine love for others - A Servant Head: We set a clear vision - A Servant Hand: Our behavior is a role model

Our organization structure is the inverted pyramid (Ken Blanchard) Managers are called to serve the front liners so that they can better serve the customers.

Technica, a Global Healthy Workplace Worker Involvement

Organization Capital Survey Our employees play a big role in the development of the initiatives and in the evaluation of results

They provide their input through: - Focus Group discussions - 360° feedback program - ESQ (Employee Satisfaction Questionnaire) - Organization Capital Surveys - SER (Safety & Environment Improvement

Request) - OFI (Opportunity for Improvement) - AWR (Award Request)

The input is consolidated and analyzed

Actions are decided and decisions are shared with the team

Our team filling the survey

Technica, a Global Healthy Workplace Physical Work Environment

Personal Safety Design and implement “Safety Management System”: Add to the organization structure “Safety Officer” 18001 Safety Standard Certification Safety culture: Safety buddies and internal safety auditors trained for factory as well as for sites inspection Safety trainings for installation teams on customers safety requirements: Got “Approved Contractors” status from multinational companies: P&G, Nestle, Unilever, Mars, Marai

PPE for all the team

Technica, a Global Healthy Workplace Psychosocial Work Environment

Career Development Performance appraisal process: Worker own self evaluation and manager’s evaluation Process of: set objectives, coach to perform, evaluate results, and refine objectives Personal Development plan (PDP): Online and interview assessment by an outside expert (exeed) Coaching plan developed for each with training for leaders Life coach assigned where needed Training plan: Competencies matrix and training plan all year round

Technica, a Global Healthy Workplace Personal Health Resources

Personal Health No smoking environment: Many workers reduced or dropped smoking Promote healthy eating habits: Outside expert dietician to assess and recommend diet plan Monitor main indicators and record progress

Promote physical exercise and sports: Free membership at local club for sports fan Basketball and football team Inter company tournaments

Company Doctor: Periodic routine checks for specific positions Vaccination plan Secure special medication in times of crisis (SARS out break)

First aid training: 14 hours training plan of RED cross Special training for accidents at home

Technica, a Global Healthy Workplace Enterprise Community Involvement

Community Level Assist local university: Contribution to local university (CNAM) by 0.5% of our yearly purchases collected from our suppliers and amount doubled by Technica Invited other industrialists to do the same and replicate Cooperation with universities: Sponsoring of final year projects and financing with salaries to engineers Training hub for graduating engineers with opportunity for employment for good trainees Sharing of blood types database: Share our database with local hospitals for emergency donations

Environment Level Forestation: On our 30th anniversary, plant a tree in name of our stake holders, with GPS coordinates Plant a tree for each new order, 500 trees will be planted in 2012-2013 Campaign with fellow industrialists to replicate Waste Recycling: Segregate waste and dispatch to recycling centers e waste recycling initiative Solar Power: 10 years long term loan to generate solar power and preserve environment Green pledge: We signed the green pledge as an engagement to become an environmental friendly company by green behavior

Technica, a Global Healthy Workplace Enterprise Community Involvement

Forestation Day

His excellency, the President of the republic of Lebanon, General Michel Sleiman, delivering the LEA award to Technica GM, Tony Haddad in 2010 & 2013. This is administered by the European community to companies meeting European excellence standards.

Technica, a Global Healthy Workplace Replicable Initiatives/LEA Award

Lea Award 2010 Lea Award 2013

Cooperation with Injaz Injaz mission

Preparing & inspiring tomorrow’s business leaders: Injaz Lebanon gives corporations an opportunity to shape their future work force. Through Injaz Lebanon, each semester businesses send their employees into schools to bring their know-how into the classrooms. These corporate volunteers attend a short orientation training before delivering an Injaz program to students. They become role models sharing their experience and enthusiasm with students.

Cooperation with Injaz Portacello company 2013

Technica trained and coached 6 students of Laure Mghaizel school. The team established a company to produce and sell supports for mobile phones. Highly motivated and committed team with an entrepreneurial spirit and drive to succeed and achieve. Company Portacello team won the first prize and represented Lebanon in the pan Arab competition in Kuwait.

Cooperation with Injaz Inverted company 2014

In 2014, Technica trained 24 students of Beirut Evangelical School for Girls and Boys, Rabieh. The company inverted produces and sells First Aid kits. Bag is made off 100% recycled material. Inverted company won the award of “People’s Choice” on Fame FM

Cooperation with Injaz Coaching for entrepreneurship

Students were coached to be entrepreneurs in weekly sessions, and on various levels: - Leadership - Teamwork - Creation of a company - Preparation of a business plan - Presentation Skills - Selling Techniques

Cooperation with Injaz Learnings of the students

Laure Mghaizel School - 2013 The INJAZ company program was a crossroad bridge from the teenage world into a business world. It was a lifetime experience through which we discovered several business traits: integrity, responsibility, recognition, commitment, teamwork and mutual respect. We have been business women for 3 months and we’ve felt so good taking decisions, being responsible producing, creating and giving our best. It’s a great step for the future and we advise every school to add this program to their curriculum.

Cooperation with Injaz Learnings of the students

Beirut Evangelical School - 2014 Communication: Communicating among one another and listening to diverse opinions. Organization and specialization: Distribution of department and division of tasks. Innovation: A combination of different ideas put together. Responsibility: Through abiding by a time schedule and completing assigned tasks. Perspective: Gaining an explicit and clear idea of the working conditions and circumstances of each position. Value: Being acquainted with the moralities that are essential for the effective functioning of the company. Team work: We learned that alone we can do so little together we can do so much.

Cooperation with universities and vocational schools IECD

Cooperation agreement with iecd. Participation in the job fair for the technicians in Saida. Contribution to iecd to modify the curriculum of the technical schools, to suit the industry needs.

Awareness day with presentation of the industrial field and how the technical students could eventually build a career. Open Door for Cortbawi students visiting Technica.

Cooperation with universities and vocational schools Cortbawi technical school

Participation in Dekwaneh’s Job Fair to offer job opportunities for the students. Open Door for Dekwaneh students visiting Technica.

Cooperation with universities and vocational schools Dekwaneh technical school

Noticeable lack of students willing to do training in industry. Lack of competency in our field. Factory is far from the city.

2012 2013 2014

Technical School Dekwaneh 2 3 1

Technical School Cortbawi - - 1

TOTAL 2 3 2

Cooperation with universities and vocational schools Summer trainees, technicians

Technica General Manager, Antoine Haddad, is a member of the EAB of the engineering schools at both AUB & LAU. Role of EAB is to model and customize the curriculum to suit the industry needs and prepare engineering students to become the entrepreneurs of the future.

Cooperation with universities and vocational schools External advisory board

Technica is a strong supporter of CNAM, Bickfaya. Open job opportunities for CNAM students. Ask for 0.5% contribution from our selected prime suppliers to finance CNAM.

Cooperation with universities and vocational schools CNAM - Bickfaya

Technica created a training center for engineers. Hosting of 15 to 22 trainees on a yearly basis for the summer period. Help the students apply the theoretical knowledge in real life. Acquire and learn from the know how of Technica.

Cooperation with universities and vocational schools University summer trainees

Growing number of university students enroll for summer training. Trainees are paid 200$/month. Special bonus at end of training for the achievers.

Cooperation with universities and vocational schools University summer trainees

University 2012 2013 2014

LU 2 7 7

LAU 1 3 3

AUB 2 - 1

NDU 5 3 2

USJ 2 1

UOB - - 2

CNAM 2 3 3

USEK - - 1

TOTAL 12 18 20

Technica supports final year projects for engineering students on both levels: - Financial - Technology exposure and experience

First FYP sponsored by Technica: 1986 - dental chair

Cooperation with universities and vocational schools Final year projects

We have included in our strategic corporate objectives, the initiatives related to the learning and growth theme. These initiatives are made public and displayed on posters in the factory and in the offices.

Technica academy Corporate objective

Technica Academy External drivers

Difficulty in finding good technicians for recruitment. Technicians are tasks oriented and lack a holistic view of the manufacturing process. Our industry is unique with not many job offerings. Lack of analytical mind and scientific root cause analysis. Factory far from the city.

Technica academy Internal drivers

A wealth of know how and knowledge to. We need to: - Share the knowledge - Save with quick access - Grow the wealth of knowledge

Develop highly skilled and competent technicians and engineers to follow the technological breakthrough Need for career plan and development

Job design with KPI has been developed for each position A training matrix has been set for each position based on the job design Training material for each job compiled and saved in the company library, managed by a software “share point” Exams and tests prepared for each training

Technica academy Training matrix

The behavioral training Calendar has been set in cooperation with all the HODs and as per the training matrix the attendees will be selected. Attendees selected as per JD requirements

Technica academy Training calendar

Technica academy Tests & exams

Team has to demonstrate knowledge and competency based on the trainings given. - Written tests with grades - On the job coaching - Continuous appraisal system

Technica academy Performance appraisals

Core competencies and job related competencies are appraised with a grade. Grade in red are below team average. Grades are the basis for salary increase and bonus.

Technica academy Performance appraisals

Performance appraisal of JD accountabilities is based on KPI’s Grades in red are below the team average and call for attention, coaching and training

Technica academy Career growth

Team need to acquire high grades in their appraisal and deliver results in their KPI’s to advance Each one sets his own career path based on his deliverables Remuneration, promotions and career path are based on scientific tools and measures.

Closing word Grow our capital

Lebanon’s most valuable asset is our human asset. Since the 60’s, Lebanese human capital has been the driver of economies in the Arab countries. This is the richness and quality image of the Lebanese professional. It is our duty to preserve and grow this capital. Technica has pledged to develop and grow the know how and competencies of the Lebanese professionals. This is our contribution and creation of shared value to our enterprise, to our community and to our country.

Thank you

www.technicaintl.com

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