eep presentation for mah-mef hr committee

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Economic Empowerment Program For Youths with Learning Disabilities Updated: May 2012 Contents in this document, including photographs, ideas and concepts pertaining to the stated program initiative, is the intellectual property of Rumah Amal Cheshire Selangor. Unauthorised use of this document or contents is strictly prohibited without prior written consent from Rumah Amal Cheshire Selangor. A Presentation to MAH-MEF HR Committee 11 July 2012

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Economic Empowerment Program for young Malaysians with learning disabilities to achieve lifetime employment and independent living. (A presentation to HR execs of the M'sian Assoc of Hotels and M'sian Employers Federation HR Committee monthly meeting.)

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Page 1: EEP Presentation for MAH-MEF HR Committee

Economic Empowerment Program

For Youths with Learning Disabilities

Updated: May 2012Contents in this document, including photographs, ideas and concepts pertaining to the stated program initiative, is the intellectual property of Rumah Amal Cheshire Selangor. Unauthorised use of this document or contents is strictly prohibited without prior written consent from Rumah Amal Cheshire Selangor.

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

A Presentation toMAH-MEF HR Committee

11 July 2012

Page 2: EEP Presentation for MAH-MEF HR Committee

SELANGOR CHESHIRE HOMEA social & welfare based NGO providing support services with a residential home & advocacy for the disabled community since December 1963.

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 3: EEP Presentation for MAH-MEF HR Committee

1963

1960

1969

1974

2000

1978

Selangor Cheshire belongs to an international network of disability organisations with 250 centers in 54 countries.(Leonard Cheshire International: www.lcint.org)

SELANGOR CHESHIRE HOMEis one of 6 Cheshire Homes in Malaysia, united under

the National Council of Cheshire Homes Malaysia

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 4: EEP Presentation for MAH-MEF HR Committee

What is Disability?

As such, there could be 2.8 million People With Disabilities (PWDs) with about 900,000 children with various disabilities in Malaysia.

(Ministry of Education, 2009)

In 2011, the Welfare Department of Malaysia had 350,000 registered people with disabilities

World Health Organisation estimates that 10% of any population has

some form of disability; one third are children

below 15 years old.

Page 5: EEP Presentation for MAH-MEF HR Committee

Categories of PWD

Disabilities recognised byMinistry of Women, Family & Community Development

1. Auditory2. Visual3. Speech4. Physical5. Learning6. Mental7. Multiple Disabilities

(www.jkm.gov.my)

Page 6: EEP Presentation for MAH-MEF HR Committee

“Persons with Disabilities” include those who have long-term physical, mental, intellectual or sensory impairments which in interaction with various barriers may hinder their full and effective participation in society.

Persons With Disabilities Act 685 (2008)

Definition of Persons With Disabilities (PWD)

Page 7: EEP Presentation for MAH-MEF HR Committee

Economic Empowerment ProgramFor Youths with Learning Disabilities

What is this program about?What are the program objectives?

How is the program managed?Who are the beneficiaries?

What is the our vision?Why is it important to all of us?

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 8: EEP Presentation for MAH-MEF HR Committee

Born with learning disabilities, he was in a Special Education school in Kuala Lumpur until the age of 20.

As one of the first students of an empowerment program in June 2007, Aizat graduated in July 2008.

Meet Aizat. He is 26 years old.

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 9: EEP Presentation for MAH-MEF HR Committee

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

A SPECIAL PERSONAmongst Normal People

Mohd Aizat is a cheerful guy & loves new challenges in his life…

He was offered a permanent job at a hotel in April 2009…

He has a manager who really understands him and all the other workers have been told about his condition…

“So far he has no problems working with normal people.”

Excerpt from his Job Coach’s Progress Report

Page 10: EEP Presentation for MAH-MEF HR Committee

This is Aizat today

He works in the Laundry Dept. at the Sheraton Imperial Hotel KL since April 2009.

Aizat now brings home a minimum of RM1,400.00 per month.©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 11: EEP Presentation for MAH-MEF HR Committee

EEP OBJECTIVE

Empowering youths with learning disabilities through specialised skills training for independent living and life-

long employment.

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 12: EEP Presentation for MAH-MEF HR Committee

EEP THE PROJECT

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Selangor Cheshire’s Economic Empowerment Program (EEP) began as a 3 year pilot project in June 2007

for youths (age 18 to 26 years)

• Initiated to support Persons with Disabilities Act 685 legislated by Malaysian Parliament in 2008;

• Introduce a structured development program inline with the UN Convention on the Rights of Persons with Disabilities, ratified by the Malaysian Government in 2010;

• To complement Government and NGO efforts

• To harness potential talents

• To unlock potential local work resource

Page 13: EEP Presentation for MAH-MEF HR Committee

EEP RESOURCES & FACILITIES

It is a Structured Residential Program

•Full-time Experienced Teachers•Certified Job Coach•Qualified Physiotherapist•Full room & board facilities w/ Cafeteria & Laundry Facilities•Teaching premises w/ Computer lab•Bakery Training Facility•Transport services for On-The-Job Trainings

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 14: EEP Presentation for MAH-MEF HR Committee

A 5 months Skills Based Residential Programme

EEP CURRICULUM

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Upon employment, Job Coach services is provided for 2 weeks & up to 1 month and periodic visits thereafter, including employer consultations whenever needed.

Page 15: EEP Presentation for MAH-MEF HR Committee

EEP STEPS TO EMPLOYMENT

6. Dedicated Job Coach & Job Placement Support

4. Selection for Skills Specialization

5. Supervised On-The-Job Training & Orientation

1. Interviews with Parents & Medical Assessment

3. Foundation in Personal & Social Skills

2. One Week Assessment upon Enrollment

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Assess potential abilities, health & ambitions

Assess adaptability to new environment

Independent living & interpersonal relations

Career guidance & potential to excel

Assess suitability for employment

Focused job placement & on-site job coaching

Page 16: EEP Presentation for MAH-MEF HR Committee

EEP INTERVIEW & ASSESSMENT

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 17: EEP Presentation for MAH-MEF HR Committee

EEP PERSONAL DEVELOPMENT

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 18: EEP Presentation for MAH-MEF HR Committee

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

EEP PERSONAL DEVELOPMENT

Page 19: EEP Presentation for MAH-MEF HR Committee

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

EEP ON-THE-JOB TRAINING

Page 20: EEP Presentation for MAH-MEF HR Committee

Undergo actual job interviews by prospective employers on same terms

as other applicants

Interview at a Supermarket chain

Interview at Hotelby the General Manager

EEP JOB INTERVIEWS

Graduates are briefed and guided on basic job

interview skills

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 21: EEP Presentation for MAH-MEF HR Committee

EEP FOCUS

Focus is on Abilities

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Disability is≠ Inability≠ Liability

Page 22: EEP Presentation for MAH-MEF HR Committee

EEP ACHIEVEMENTS

57% are employed

From 2007 – 2012,123 youths completed

the EEP (10 intakes)

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 23: EEP Presentation for MAH-MEF HR Committee

• 3-Year collaboration with

Objectives:• To create a Sustainable & Scalable hospitality skills training program

developed with certified hospitality Trainers• Develop skills certification endorsed by the Malaysian hospitality industry• Leverage the association’s national network for Employment

Opportunities and Job Placements

EEP A SPECIAL PARTNERSHIP

A Hospitality Skills Certification Programfor People with Learning Disabilities

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 24: EEP Presentation for MAH-MEF HR Committee

EEPPlanned Outcomes 2012-2015

©2010 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

• Work with an accredited college for a Twinning Hospitality Program for the learning disabled

• To introduce “Best Hotel En-Abled Employee” in Malaysian Hotel Association’s bi-annual employee achievements awards

2015

• Increase student intake by 50%• Support at least 3 hotels to achieve 5% of their employees hired

from the disabled community• Introduce HRDF certified Job Coach courses for HR practitioners• Develop Accessible Assessment services for Hotels & Public Spaces

2013

2012• Achieve 60% employment rate for EEP graduates• Produce a pilot Hospitality Skills Certificate course for PWDs• Initiate corporate sponsored scholarship fund for eligible students

Page 25: EEP Presentation for MAH-MEF HR Committee

Current average monthly salary of the 71 graduates employed is RM750.00 each

Total annual group income is RM639,000.00

Total annual income per person is RM9,000.00

EEP A GOOD DAY’S PAY

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 26: EEP Presentation for MAH-MEF HR Committee

Contributions to EPF

EEP SOCIAL RETURNS

Compounded over 20 years of working,With same annual contribution @ 5% interest per year…

Total EPF Contribution is RM5.4 Million

Resulting in an annual group contribution of…RM156,000.00

per year into their retirement fund

Total Employee Contribution @ 11% of group annual income: RM71,600.00

Total Employer Contribution @ 13% of group annual income: RM84,400.00

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 27: EEP Presentation for MAH-MEF HR Committee

EEP KEY STRATEGIES

A Long-Term Commitment1. Focus on Empowerment to

Employment2. Continuous Capacity

Building & Resources3. Review of EEP Curriculum4. Stakeholder Engagement

for long-term Sustainability5. Track Progress thru Key

Success Indicators & Social Return on Investment

6. Transform EEP into a National Empowerment Center

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 28: EEP Presentation for MAH-MEF HR Committee

We have a VISIONTo empower more PWDs by creating a

School of Empowerment & Economic Development

~ SEED ~

Page 29: EEP Presentation for MAH-MEF HR Committee

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

EEPCORPORATE RESOURCES

EEPCORPORATE EMPLOYERS

Page 30: EEP Presentation for MAH-MEF HR Committee

EEP CSR INVESTMENTS

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Empowering Opportunities

Joint Fund Raising Activities

Professional HR Support & Training Opportunities

Student Fees Sponsorships / Scholarships

All financial donations are tax exempted (JHDN 01/35/42/51/179-6.3459)

Training Equipment Sponsorships

Financial Donations

Awareness & Recruitment / Referral Programs

Corporate Employee Volunteering Programs

Page 31: EEP Presentation for MAH-MEF HR Committee

EEP STAKEHOLDER ENGAGEMENT•Look beyond Disabilities•Recognise their Rights•Support their Ambitions• Independent Living & Employment

•Provide Hope, Security & Pride•Network with Social Services

•Referral Centre•Teacher’s Network•Alternative Learning Centre

•Shared Resources•Structured Program•Accountability

•Alternative Work Force•CSR related to business•Subsidised Job Coach Services•Financial/Tax Incentives•Disabilities Consulting Services

•Create Empathy & Cooperation•Caring Work Environment

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

•Develop Local Resource•Support National Social & Economic Initiatives

•Multi-Agency Network

Page 32: EEP Presentation for MAH-MEF HR Committee

EEPBENEFITS TO COMMUNITY

©2010 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor)

• Empower for a better & secure future

• Prepared for employment• Enabling opportunities

* For Self, Family & Community• Become productive citizens

& empowered consumers• Recognize their Rights

Page 33: EEP Presentation for MAH-MEF HR Committee

EEPBENEFITS TO ORGANISATION

©2010 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor)

Interviewed by a HR Manager of a Hotel

• Unlocking a potential economic business asset

• Focused, dedicated & loyal employees with lower turnover

• Enjoy economic incentives• Promote hiring of local workforce• Adopt a sustainable CSR strategy • Best practice HR cases for

positive media engagement• Positive consumer acceptance &

community recognition• Enhance brand perception &

corporate image

Page 34: EEP Presentation for MAH-MEF HR Committee

Meet Mohd Azizi

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

• Before EEP, he could not hold a job for long as he was sensitive to how others talk about his disability

• Completed EEP in 2009 and since March 2010 he works in Shangri La Hotel KL with a monthly average salary of RM1,800

• Contributes to his family’s monthly expenses and saves RM500 a month

• His mother is proud of him as he has learned to live independently with a stable job to support himself and his family

Page 35: EEP Presentation for MAH-MEF HR Committee

He pays his sister RM200 a month to drive him to work.

And takes the bus home after work.

This is him showing off his new car!

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 36: EEP Presentation for MAH-MEF HR Committee

Progress…

Page 37: EEP Presentation for MAH-MEF HR Committee

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 38: EEP Presentation for MAH-MEF HR Committee

Mid Valley Shopping ComplexBasement 2, South Court

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

A business opportunity for PWDs to fully own a business.Currently, there are 3 outlets, with 2 more being planned.

Page 39: EEP Presentation for MAH-MEF HR Committee

Rivercity Mall, Jalan Ipoh

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 40: EEP Presentation for MAH-MEF HR Committee

Bakey Wakey CafeA social enterprise model for EEP graduates

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 41: EEP Presentation for MAH-MEF HR Committee

THANK YOU!

Able & Ready To WorkAble & Ready To WorkSELANGOR CHESHIRE HOME

Batu 7 ½, Jalan Ipoh, Selayang Baru, 68100 Batu Caves, Selangor, MalaysiaTel: +603-6136 6151, 6138 7118 Fax: +603-6136 3573

E-mail: [email protected]: www.cheshire.org.my

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

TERIMA KASIH!

Page 42: EEP Presentation for MAH-MEF HR Committee

And finally…

Page 43: EEP Presentation for MAH-MEF HR Committee

Program Cost

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 44: EEP Presentation for MAH-MEF HR Committee

EEP PROGRAM COST

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Amount needed for 24 students per intake = RM171,600.00

Amount required for 2 intakes per year = RM343,200.00

Total program cost per student = RM7,150.00 100%

Parents pay nominal fee = RM2,500.00 35%

Total subsidized program cost per student = RM4,650.00 65%

COST PER STUDENT (In RM)

TOTAL COST PER STUDENT PER INTAKE 1,882.00 1,752.00 1,172.00 1,172.00 1,172.00

Page 45: EEP Presentation for MAH-MEF HR Committee

AnnualGroup

IncomeRM351,000.00

AnnualGroup

IncomeRM351,000.00

Average monthly salary RM750.00 per

graduate(RM9,000.00

per year)

Average monthly salary RM750.00 per

graduate(RM9,000.00

per year)

81%Employment

Rate

81%Employment

Rate

Breakeven on Social Returns

Cost of EEP Program /yearRM343,200.00(48 students /2 intakes /year)

Cost of EEP Program /yearRM343,200.00(48 students /2 intakes /year)

©2012 Rumah Amal Cheshire Selangor (Reg. No. 826 Selangor) All Rights Reserved.

Page 46: EEP Presentation for MAH-MEF HR Committee

Resources…

Page 47: EEP Presentation for MAH-MEF HR Committee

Employers Circular No. 3/2010www.hrdf.com.my

Page 48: EEP Presentation for MAH-MEF HR Committee

www.jobcoachmalaysia.com

Page 49: EEP Presentation for MAH-MEF HR Committee

www.jobcoachmalaysia.com/abt_JCservice.htm

Page 50: EEP Presentation for MAH-MEF HR Committee

www.okujobs.com.my

Page 51: EEP Presentation for MAH-MEF HR Committee

www.okujobs.com.my

Page 52: EEP Presentation for MAH-MEF HR Committee

THANK YOU