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Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development (CLD) qualifying training in Scotland DECOWE Conference 2009, Slovenia Divya Jindal-Snape & Michael Naulty, University of Dundee, UK

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Page 1: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case

Study of Community Learning and Development (CLD) qualifying training in Scotland

DECOWE Conference 2009, Slovenia

Divya Jindal-Snape & Michael Naulty, University of Dundee, UK

Page 2: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

Where are we?

Page 4: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

Dundee and University of Dundee

Page 5: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

Transition from Higher Education to Employment

• on-going process that focuses on interactions between an individual and significant others in that individual’s environment

• satisfying and fulfilling

• challenging and stressful

Page 6: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

The Competence versus Competency Debate

“The competence of professionals derives from their possessing a set of relevant attributes such as knowledge, skills and attitudes. These attributes jointly underlie competence and are often referred to as competencies.”

Gonzi et al., 1993, 5-6

Page 7: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

Stages of Competence/ies

(1) Novice(2) Advanced Beginner(3) Competence(4) Proficiency(5) Expertise(6) Mastery(7) Practical Wisdom

Dreyfus, 2001

Page 8: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

What is Community Learning and Development?

• learning and social development work – with individuals and groups – in their communities – using a range of formal and informal methods

• defining feature is that programmes and activities are developed in dialogue with communities and participants

Page 9: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

Professional Training in CLD

In Scotland-awarded by four Higher Education Institutes (HEI) at both undergraduate and postgraduate levels

– academic approval through HEI quality assurance processes

– professional endorsement

Page 10: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

CLD professional training

Attempts to construct a curriculum that provides

• competence as a combination of personal abilities (competency)

• their effective application in professional role (competence)

Page 11: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

Purpose of research

• To explore whether current CLD training in Scotland is meeting these demands and preparing students for transition to work in an ever evolving field

Page 12: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

METHODOLOGY

• Multiple phase design across Scotland– 63 CLD employers (36 voluntary & 27

statutory sector) responded to a questionnaire– based on results, focus groups were

conducted to collect in-depth qualitative data from a wider group of stakeholders (CLD students, n=4; newly qualified practitioners [NQP], n=10; employers/agencies, n=15; minority groups, n=2 and training providers, n=8)

Page 13: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

RESULTS AND DISCUSSION

• Role of the CLD practitioner • Desirable abilities and attributes of a CLD

practitioner• Views on the current set of competences used to

assess initial qualifying performance in CLD • Views about Training Provision• Readiness of newly qualified CLD practitioners for

the transition to employment• Strengths of newly qualified CLD practitioners• Gaps in preparedness for transition to employment • New skills required of a CLD practitioner for smooth

transition in a constantly changing field

Page 14: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

Role of the CLD practitioner

• To work with people to meet their identified needs• To operate in a locality/community at a group and 1:1

level• To work towards meeting these needs in partnership

with local people and related professionals and agencies• Development of purposeful community engagement. • To engage in socially situated learning and development

aimed towards social justice and inclusion

Page 15: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

Desirable abilities and attributes of a CLD practitioner

• Honesty/integrity • Communication Skills• Working with the

Public• Working in a Team• Confidentiality• Sensitivity• Empathy Skills

• Flexibility• Dependability• Coping Skills• Willingness to learn• Time Keeping• Time Management• Record Keeping• Creativity

Newly Qualified Practitioner

Page 16: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

Views on the current set of competences

• Most essential– to engage with the community– using a range of formal and informal educational methods and

techniques – developing confidence, knowledge, skills and understanding of

participants;– organising and delivering quality activities and projects – applying the principles underlying community education in

practice– demonstrating skills in report writing and presentation for a

variety of audiences • Competency approach was relevant but the current array

of competences should be refreshed• Competences should be aligned with appropriate

frameworks in Scotland and the rest of Europe

Page 17: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

Views about Training Provision

• current training provision – 85% good to excellent– 12% adequate – 3% inadequate to poor

• qualifying training should be generic in nature and specialist training should be post qualifying CPD

Page 18: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

Readiness of newly qualified practitioners for transition to

employment• preparedness for employment of the

newly qualified staff – 83% good to excellent – 7% adequate

• capacity to undertake their work– 88% good to excellent– 12% adequate

Employer’s view

Page 19: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

Strengths of newly qualified CLD practitioners

• Enthusiastic, keen to learn, motivated, commitment, eagerness, fresh approach, flexibility, new ideas, challenging existing staff to reflect on their own practice, sometimes naive but thoughtful questions, sceptical, creative and open

• Integration of theory and practice• Up-to-date understanding of theoretical

perspectivesEmployer’s view

Page 20: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

Gaps in preparedness for transition to employment

• Coping Skills• Sensitivity• Communication Skills• Flexibility• Empathy Skills• Record Keeping• Creativity• Working in a Team

Page 21: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

New skills required of a CLD practitioner for smooth transition in a constantly

changing field

• Partnership Working

• Conflict Management

• Facilitation and Meeting Skills

• Child Protection

• Inter-professional working

Page 22: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

CONCLUSION

• Key attributes and abilities were divided into hard and soft skills and knowledge base areas

• NQP were well prepared for employment• Current modes of qualifying training delivery beneficial

but parity across modes needs to be assured • Competency approach was appropriate for professional

development and as a preparation for transition to work • Important to focus on soft skills (competencies) which

indicate the process rather than the outcome driven hard skills (competences) alone

Page 23: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

CONCLUSION contd.

• The challenge for the training providers – to refresh the competences within their programmes– to make soft skills/competencies more explicit in the

curriculum – to pilot ways of developing these attributes and

competencies

• Raises questions about – Can these soft skills/competencies be developed and

assessed?– Should they be?

Page 24: Effectiveness of Competences and Competencies during Transition from Higher Education to Employment: A Case Study of Community Learning and Development

Contact

Divya [email protected]

Michael [email protected]