efolder expert series webinar – cloud retention policies: what you and your clients need to know

Office 365 (Exchange Online)

1 © 2015 eFolder, Inc. All Rights Reserved.

Business Essentials

Business Premium E1 E3

Deleted Items Retention Unlimited Unlimited Unlimited Unlimited

Recoverable Items\

Deletions Retention

30 days 30 days 30 days 30 days

Retention Add-On

Available?Yes Yes Yes Yes

Retention Add-On Cost $3/user/month $3/user/month $3/user/month Included

Retention after User

Profile Deletion


http://blogs.office.com/2015/02/20/extended-email-retention-deleted-items-office-365/

https://technet.microsoft.com/en-us/library/dn163584%28v=exchg.150%29.aspx


eFolder Webinar:Cloud Retention Policies: What You and Your Clients Need to Know

Ted HulsyVice President of Marketing, [email protected]

Agenda

• Market Forces• Overview of Cloud Retention Policies

of Leading Cloud Services• Introducing Cloudfinder• Questions and Discussion


4

End-user spending on cloud services by 2018

$13B United States business spending on cloud computing and managed hosting services in 2014

2014

$180B

First year the majority of workloads will be in the cloud (51%) versus traditional IT space (49%)

People are moving to the cloud

Market Forces

Source: Silicon Angle, Jack Woods, January 27, 2013 “20 cloud computing statistics every CIO should know”

© 2015 eFolder, Inc. All Rights Reserved.

5

Market Forces

Publ ic Cloud On-premises

44.00%

8.90%

Public Cloud vs.On-premiseS

Growth

80%Businesses that have reported

using some form of SaaS application in their organization


6

Market Forces

- Silicon Angle, Jack Woods, January 27, 2013“20 cloud computing statistics every CIO should

know”

40%Companies that have lost data in the cloud

Symantec. “Avoiding the Hidden Costs of the Cloud.” Mountain View, 2013

“More than half of survey respondents say their organization currently transfers sensitive or confidential data to the cloud.”


Cloud Retention Policies of Leading Cloud Services

Office 365

Office 365 (SharePoint Online)


Business Essentials


User Recycle Bin Retention 30 days 30 days 30 days 30 days

Site Recycle Bin Retention 93 days 93 days 93 days 93 days

Second-Stage Recycle Bin Retention


Retention Add-On

Available?- - - -

https://support.office.com/en-us/article/Manage-the-Recycle-Bin-of-a-SharePoint-Online-site-collection-5fa924ee-16d7-487b-9a0a-021b9062d14b

https://support.office.com/en-sg/article/View-restore-or-delete-items-in-the-Recycle-Bin-of-a-SharePoint-site-6df466b6-55f2-4898-8d6e-c0dff851a0be

Office 365 (Exchange Online)


Business Essentials


Deleted Items Retention Unlimited Unlimited Unlimited Unlimited

Recoverable Items\

Deletions Retention


Retention Add-On

Available?Yes Yes Yes Yes

Retention Add-On Cost $3/user/month $3/user/month $3/user/month Included


Profile Deletion


http://blogs.office.com/2015/02/20/extended-email-retention-deleted-items-office-365/



Office 365 (OneDrive for Business)


Business Essentials


Recycle Bin Retention 93 days 93 days 93 days 93 days

Site Collection Recycle Bin Retention


Retention Add-On

Available?- - - -


Profile Deletion


http://community.office365.com/en-us/f/154/t/232512.aspx

http://community.office365.com/en-us/f/148/t/228362.aspx

Office 365 Retention Summary


• SharePoint Online:

• Deleted data in sites is recoverable for 216 days

• Exchange Online:

• Deleted items are only recoverable for 30 days without Archiving add-on

• OneDrive for Business:

• No retention add-on available• After user profile is deleted, data is only

recoverable for 14 days


Google Apps

Google Apps (Gmail)


Google Apps (personal) Google Apps for Work

Default Retention in Trash 30 days, then purged 30 days, then purged

Retention Add-On Available? - Yes (Vault)

Retention Add-On Cost - $5/user/month

https://support.google.com/vault/answer/2990828

Google Apps (Google Drive)


Google Apps (personal) Google Apps for Work

Default Retention in Trash Indefinite Indefinite

Retention Add-On Available? - -

Retention after User Profile Deletion None None

https://support.google.com/drive/answer/2405957

https://support.google.com/drive/answer/2375102

Google Apps Retention Summary


• Gmail:

• Retention beyond 30 days requires Vault add-on

• Google Drive:

• Google Apps Vault does not retain items in Google Drive

• Data recovery is possible only for 25 days in Google Apps for Work

• Data not retained after deletion of user profiles


Salesforce

Salesforce


Salesforce

Default Retention in Recycle Bin 15 days

Retention Add-On Available? -

https://help.salesforce.com/apex/HTViewHelpDoc?id=home_delete.htm

https://help.salesforce.com/apex/HTViewHelpDoc?id=deactivating_users.htm

Salesforce Retention Summary


• Data stored in Recycle Bin is purged after 15 days

• Salesforce Data Recovery: limited, expensive, slow

• Data is only recoverable if deleted within previous 90 days

• Cost of Data Recovery: $10,000• Data Recovery takes at least 20 business

days

https://help.salesforce.com/apex/HTViewSolution?id=000003594


Box

Box


Box Starter Box Business Box Enterprise

Default Retention in Trash 30 days 30 days 30 days

Configurable Retention? - Yes Yes

Retention after User Profile

Deletion

None; data transfer possible



https://support.box.com/hc/en-us/articles/200519768-Using-the-Trash-to-Restore-Files-and-Folders

https://support.box.com/hc/en-us/articles/200520788-Can-I-prevent-content-from-being-permanently-deleted-

https://support.box.com/hc/en-us/articles/200520668-How-do-I-delete-a-user-and-transfer-their-folders-

Box Retention Summary


• Configurable retention available on Business and Enterprise plans

• Data permanently purged upon user deletion if not transferred immediately to another user

https://www.box.com/blog/the-products-that-power-box-for-financial-services/

Introducing eFolder Cloudfinder


A better way to back up the cloud

Cloudfinder

Backup

Search

Restore

Reporting

Second-site backup

Tamper-proof SafeHaven

Search across cloud services

Point-in-time restores

Corporate data governance

Cloudfinder

Multi-Service Support

Back up Office 365 emails, files, folders, attachments, and metadata

Back up Google Apps emails, files, folders, attachments, and metadata (Gmail, Drive, Calendar, Contacts, Sites, etc.)

Back up Salesforce records, standard objects, custom objects, emails, and files

Back up Box files, folders, and metadata


SafeHaven Backup

Automated backup of data with SafeHaven storage

• SafeHaven Vault with zero possibility of accidental deletion

• Multiple redundant Amazon S3 storage architecture with server-side encryption

• 99.999999999% durability and 99.99% availability


Instant Full-text Search

25

Instant full-text search and rich search filtering

– Instant full-text search of all data

– Search across historical snapshots and version history

– Rich search filtering, including title, owner, and modified date

– Cross-service search, including Office 365, Google Apps, Salesforce, and Box


Granular and Flexible Restores

In-app restores, point-in-time restores, and user level flexibility

• Specific date, time and version restores

• Restore to native SaaS app• Cross-user restore, user account

migration, and export


Rich Reporting and Monitoring

27

Detailed overview of backup and admin user activities

• Comprehensive backup and user activity log

• Active response and detailed audit capabilities

• License management, configuration monitoring, and export monitoring


Military-Grade Encryption

28

Military-grade encryption • Data transferred over SSL• HTTPS stand-alone processes

running behind a firewall • Server Side Encryption (SSE), using

128-bit Secure Sockets Layer (128-bit SSL) in transit and 256-bit Advanced Encryption Standard (256-bit AES) at rest

• TRUSTe privacy and security seals • Compliance with EU Privacy

Directive


© 2015 eFolder, Inc. All Rights Reserved.29

Cloudfinder Retention

• Cloudfinder offers unlimited retention for Office 365, Google Apps, Salesforce, and Box data

• Important for retaining documents in case of:– Accidental data loss or malicious deletion– Business continuity and employee turnover– Regulatory requirements– Legal inquiries and e-discovery

Thank you!

Ted HulsyVice President of Marketing, [email protected]

efolder expert series webinar – cloud retention policies: what you and your clients need to know

Documents

days http

days site

bin retention

cloud symantec

retention addon cost

cloud computing statistics

premises public cloud

cloud market forces