egov knowledge exchange srinagar event report.pdf

8/14/2019 eGov Knowledge Exchange Srinagar Event report.pdf

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EVENT eGOV KNOWLEDGE EXCHANGE

48 egov / egov.eletsonline.com / July 2013

A vision for e-Governance in J&K

The eGov Knowledge Exchange-Srinagar

transpired at The Lalit Grand Palace, Srinagar,

from May 23-25, 2013. The three day residential

conference on e-Governance was attended by

several key ministers and officials from Centre

and State Governments. The representatives

of several private companies that are engaged

in providing ICT solutions to the government

departments were also there. The Forum

provided a friendly and supportive environment

for the key decision makers to interact with

each other and exchange knowledge on the

crucial area of e-Governance. In the pages that

follow we provide a succinct coverage of the

eGov Knowledge Exchange-Srinagar

KnowledgeExchange

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eGOV KNOWLEDGE EXCHANGE EVENT

49July 2013 / egov.eletsonline.com / egov

Dr Killi Kruparani, Minister of State, Ministry of

Communications and Information Technology,

Government of India

Feroz Ahmad Khan, Minister of State (Independent

Charge) Information Technology, Science& Technology,

Government of J&K

L to R: Prakash Kumar, Bipul Pathak, Dr Killi Kruparani, Omar Abdullah, Feroz Ahmad Khan, J Satyanarayana, Dr Ravi Gupta

Today e-Governance has taken root in India. The world is

talking about the success that India has achieved in the

area of e-Governance. This success is the result of the

seeds sown by our leader Shri Rajiv Gandhi during 1980s.

Now it is the responsibility of each one of us to take Rajiv

Gandhis vision forward and create even better systems

for e-Governance

The Government of Jammu & Kashmir is now focusing

on developing IT industry in the state and implement-

ing several e-Governance solutions. I had the honour of

inaugurating our State Data Centre only last month, in

April. The SWAN is also in the offing


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EVENT eGOV KNOWLEDGE EXCHANGE 2013


I

ImprovingLivesthrough

e-Governancee-Governance is today recognised as animportant system for bringing transparency

and efficiency into governance

Bipul Pathak, Commissioner/Secretary, Science & Technology/Information

Technology Department Government of Jammu & Kashmir

would like begin by dwelling on my reasons or conducting

this Knowledge Exchange Forum in Srinagar. I had a chance to

attend ew such orums in places like Udaipur, Hyderabad and

Bangalore and the realization dawned on me that there exists a

huge gap between the I industry that we have in the state and

the I industry that is there in places like Bangalore and Hyderabad. It was

then that I decided that we should hold an I event in Srinagar to enable the

local I companies to come in contact with the larger I players in other

parts o the country.So the first reason or holding the Knowledge Exchange Forum in

Srinagar is to provide a new launch pad or the local I companies. We

would like do all we can to enable the local I players to grow in size and

create new job opportunities in I sector or the states youth. Te second

reason behind holding the Knowledge Exchange Forum in Srinagar is

promotion o e-Governance in the state. Te Knowledge Exchange Forum

is also about exchange o knowledge on the critical area o e-Governance.

Key stakeholders in e-Governance have arrived rom all parts o the country

and they are going to contribute to the exchange o knowledge. We will learn

about many new ideas in e-Governance that have already been implemented

in other states. Tese can be replicated in J&K.

Te third purpose behind holding the Forum is to acilitate a healthy interactionbetween the government departments and the private companies. Afer all,

Bipul Pathak

I believe that

e-Governance will multiply

our ability to deliverall kinds of necessary

services to the public, it

will enhance the speed

with which those services

can be delivered, it will

bring the much needed

transparency. In matters

of e-Governance, we have

many miles to travel, but

with the enterprise and

dedication of our people

we will be able to make a

mark in the crucial area of

Information Technology

Shri Omar Abdullah,

Honble Chief Minister of

Jammu & Kashmir


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eGOV KNOWLEDGE EXCHANGE 2013 EVENT

51July 2013 / egov.eletsonline.com/ egov

the greatest good o greatest number o people

can only be achieved when the government

organisations join hands with private companies

or development o new initiatives or improving

the general quality o lie. e-Governance is today

recognised as an important system or bringing

transparency and efficiency into governance.

Te common citizens are responding very well to

e-Governance initiatives that have already been

launched. In act, people are now asking or even

better e-Governance initiatives to be launched.

Te private companies have to understandthat the e-Governance is not only or public

good, it is also a viable business opportunity.

While working on e-Governance projects,

the private companies can make money and

generate lot o new employment opportunities

or the nations youth. I would also like to

shed light on the initiatives that are part o the

national e-Governance plan and are now being

implemented efficiently in the state o J&K. We

already have the CSCs, which go by the name

o Khidmat Service Centres in J&K. As o now

we have around 810 Khidmat Centres in the

state, and our plan is to take the number to1200 so that all parts o the state are covered.

Te state datacenter, which can be considered

as the core inrastructure or e-Governance

in any state, is already there in J&K. It has

now gone online and many state government

departments have now started migrating their

applications to the state datacenter. Tere hasbeen the perception that perhaps the state o

J&K has been lagging behind when it comes

to e-Governance. But now we are ready to take

a big leap into the world o IC. We are now

on verge o launching new services under the

e-District project.

Te State Wide Area Network (SWAN),

which is the backbone o all NeGP projects is

also about to be rolled out. We are currently

in the process o finalising the vendors or our

SWAN project.

I would also like to tell you that besides theNeGP programmes, the Government o J&K

and the Department o I has undertaken

many other initiatives where I has been

used to usher in a more transparent system

o governance. We have rolled out the mobile

governance or monitoring Border Area

Development Scheme. We have taken many

new initiatives or capacity building in our

government departments to enable them to

effectively implement e-Governance projects.

One thing that I would like to highlight is the

knowledge management portal concept thatthe department o I in J&K is developing. It is

a well known act that the myriad government

departments tend to work in isolation. At times

they are completely cut off rom one another

with the result that one department does not

have an inkling o the kind o solutions that

it can get rom some other department. Te

knowledge management portal will allow

various government departments in the state

to share their ideas and knowledge and thereby

there will be more efficiency.

We are also implementing in the highereducation department the e-office concept.

Currently this project is in pilot stage and

once it is successul, we will roll it out across

the government. In the Jammu District we

are rolling out a project or totally automatic

and electronic delivery o permanent resident

certificate. We will monitor the effectiveness

o this project here and once it is ound to be

successul it will be rolled out across the state.

Under the e-PDS scheme we have completed

the digitization o ration cards. Tis will lead to

much needed transparency in the distributiono ood in the state.

The greatest good of greatest number of people

can only be achieved when the government

organisations join hands with private companies

for development of new initiatives for improving

the general quality of life


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Suresh Kumar

Principal Secretary, Department of

Home, Govt. of Jammu & Kashmir

Shankar Agarwal,Additional Secretary, Ministry of Defence, Government of India

The cyber space has now expandedjust like an ocean, many individualsare online, and while vast majoritiesof the people are working forpositive outcomes, there are also afew whose intentions are malicious.We need a strict monitoring systemto keep the cyber space safe for allthe law abiding citizens

e-Governance Initiatives for Safety, Security & Surveillance

I am not expert of ICT so I will not be able to tell

you about the technology. Similarly I am also nota expert of defense, so I will not be able to tell youthat what we are doing in defense to make thecountry secure. But I must tell you that you arehundred percent secure. Despite the mechanismsof our cross-border enemies, we, as a nation, arefully secure

Rajesh Aggarwal

Secretary IT, Government of

Maharashtra

CCTV can play a very importantrule in ensuring safety andsecurity of citizens. We are tryingto set up state wide network ofCCTVs in Maharashtra. In Mumbai,we are trying to install 6,000cameras each of which will beinterconnected with each other

Dr B Srinavas

Inspector General of Police, CID,Jammu & Kashmir

We have found that most departmentsare neither aware nor sensitivetowards the issues pertaining to cybersecurity. We need to reconcile therequirements of national securityand the sensitivities associated withthe privacies of individuals. Once westrike a balance between the two, allsecurity paradigms shall be addressedcorrectly

The main aim of the CCTNS is to modernise core policing functionsand provide information sharing for better detection and investigationof crime. It envisages that all police stations of a state are connectedto a State Data Centre (SDC) and SDCs of all states are connected toeach other. This offers a platform where police personnel can shareinformation with their peers and citizens can access the police forverifications and complaints through an online portal.

Syed Javaid Mujtaba Gilani

Inspector General of Police Crime, Jammu & Kashmir


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ESDS Ad

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ICT for Good Governance

Speakers at the session on e-Governance Initia-

tives for Safety, Security & Surveillance

L to R: Bipul Pathak, Bhupesh Bhan,

Shankar Agarwal

How do we ensure that the data lying centrally within thedata centre is secure to the fullest? There are various waysof securing the data. One of the ways is virtualisation, whichhas a good track record of bringing significant benefits.

Balaji Rao

Director-Sales, VMware

According to United Nations, e-Governance is a process of bringingeffectiveness, efficiency, transparency, responsiveness, accountability,credibility, and inclusiveness into the governance systems. We canachieve the ideal of e-Governance only if we are working with propergoals in mind. We need to have the necessary infrastructure in placeand we also need to have the trained man power

J Satyanarayana

Secretary, Department of Electronics and Information Technology, Ministry of

Communications & Information Technology, Government of India

Lokesh Lohiya

Business Development Manager-Physical Safety and Security, Cisco

We are offering an integratedsafety and security solution ona platform that offers a robustresponse mechanism. Through oursolutions, we are able to bring allcommunication and edge devices,which create alerts, on one commonplatform through virtual groups. Thisenables exchange of information anddecision-making in real-time

Bhupesh Bhan

Director Sales, Dell

There are various levels in ITsecurity. The first level is controllingthe cyber crime rates before crimeoccurs. Second is CCTV surveillance,which ensures that critical instal-lations are manned automaticallyand seamlessly. Third level is digitalforensics, which offers speedy andtimely retrieval of data, evidenceand various other aspects


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Human resource is as important as ICT infrastructure whenit comes to the implementation of effective e-Governance, sowe have to pay more attention to capacity building in variousgovernment departments

Yudhvir Malik

Financial Commissioner & Principal Secretary, Electronics & InformationTechnology, Government of Haryana

Its not a question of IT in governance; it is also a question of howwe utilise the infrastructure that is already there. We have tostrive to use the IT systems effectively for providing maximumbenefits to the common citizens

Venugopal Ramanathan

Head of Sales, Trimax IT Infrastructure & Services Ltd

Jiwesh Nandan

Principal Secretary, InformationTechnology & Electronics, Mining& Additional Sources of Energy,Government of Uttar Pradesh

The creation of a vibrant ITinfrastructure is the prerequisitefor improvements in governance.There are basically two prominentaspects of governance, the firstis the citizen centricity and theother is the internal functioningof the government

Dr Ashwini Kumar Sharma

Managing Director, National Institute ofElectronics & Information Technology

Today it is widely recognised thatgood governance is only possiblethrough e-Governance. But it isalso true that the ICT componentin governance cannot be morethan 15-20 percent. Governance isthe major part. Ultimately it is thepeople in any department who areresponsible for implementing thee-Governance systems

Pradeep Kumar

CEO Government Business,Vakarangee Softwares Ltd

There is a trend now across for mostgovernment states to take the helpof the outside consultants. Thereis a good and bad angle to it. In myopinion this exercise has to be doneby a team where majority of thepeople should be the experts whohave done the similar projectsin the past


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Good governance primarily includes three ideals - thefirst is that all the actions of the government should be inaccordance with the rules and regulations and the law of theland; second is that no action of the government should be

arbitrary; the third is that the government action should notbe discriminatory on lines of caste, color or social status.

Shankar Agarwal

Additional Secretary, Ministry of Defence, Government of India

Suresh Kumar

Principal Secretary, Department ofHome, Government of Jammu &Kashmir

One big challenge in implementing ITin the governance structure is thatsome departments think that theirpower or privilege can be compromisedif there is a transparent IT system inplace. Such views need to be refutedand curbed, as maximum benefit to thepeople can only be there when there isIT implementation in a big way

ICT Infrastructure in Government Sector

Unlike other states, in J&K we use electoral rolls, which are mostlyin Urdu language, but we also have areas where the rolls are inHindi. Of course, the general feature is also to have the rolls inEnglish. So actually we have to prepare the rolls in three languagesand while the numbers in J&K may not be so large we do have tomanage a electoral data base of about 68 lacs citizens

Umang Narula

Chief Electoral Officer, Jammu & Kashmir

L to R: Shankar Agarwal, Yudhvir Malik, Dr. Ashwini Kumar Sharma, Pradeep Kumar

Speakers at session on ICT for Good Governance


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In order to improve the scope of the State Data Centres, wehave already issued the Cloud RFP. We are currently enablingall the State Data Centres, as they are going to be part of thiscloud vision. This step can also lead to some sort of consolida-

tion happening in the data centre space

Renu Budhiraja

Sr Director and Head of SDC, Department of Electronics and InformationTechnology, Government of India

The State Data Centres, the State Wide Area Networks, and the CommonService Centres are the essential pre-requisite of IT infrastructure. Thereis wide difference in the IT infrastructure that has come up in South Indiaand that is in North India. The most prominent difference is due to the factthat the Southern states started building their IT infrastructure very early.For instance, we started the State Wide Area Network project in AndhraPradesh in the year 2000.

Sanjay Jaju

Secretary IT, Government of Andhra Pradesh

Satpal Gulati

Additional Director Systems,Department of Income Tax,Government of India

To address the challenges, thedepartment has initiated the processof computerisation of its core func-tions. The initiatives are focusing onproviding e-enabled M2M servicesand opening up multiple channelsof communication via website, callcentre, SMS, etc

Anubhav Tyagi

Senior Solution Specialist India &SAARC, Safenet

We are at the tipping point in the ITlandscape, consumerisation of IT ishappening in a big way and there isshift from traditional model to theelectronic service delivery model.We are moving towards cloud andmore cloud based applications arecoming up, but this is leading tothe rise of a complex array of newthreats

Vibha Agarwal

VP e-Governance, CA Technologies

Much of the revenues of CATechnologies comes from thegovernment sector. In India,our solutions are running inSWANS, in the data centers inthe power sector, and in theCCTNS project


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Three important of pillars of IT infrastructure are the Data Centre,Connectivity systems, and the CSCs. Of these the CSCs are the mostimportant as they serve as an important interface between the govern-ment departments and the citizens. At first some of the CSCs were

finding it difficult to survive, but that will change in times to come as weare now engaged in developing a viable business model for the CSCs

Yudhvir Malik

Financial Commissioner & Principal Secretary, Electronics & InformationTechnology,Government of Haryana

Jiwesh Nandan

Principal Secretary, InformationTechnology & Electronics, Governmentof Uttar Pradesh

Human resource is a majorchallenge that our governmentfaces when it comes to creation andmanagement of IT infrastructure.Uttar Pradesh faces major constraintof IT professionals in governmentdepartments and PSEs

Balaji Rao

Director-Sales, VMware

There is a lot of promise that cloudbrings in, especially in context ofthe government sector. Now weare witnessing considerable rise indemand for e-Governance services,and hence we need to use the cloudbased model for service delivery,but this model should have goodsecurity system built into it.

Renu Budhiraja receiving momento from

Umang Narula

Umang Narula receiving momento from

Yudhvir Malik

Speakers at the session on ICT Infrastructure in Government Sector


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K B Agarwal, Principal Secretary, Higher Education,Government of Jammu & Kashmir, Rajesh Aggarwal,Secretary IT, Government of Maharashtra, Shaleen Kabra,Commissioner/Secretary, Technical Education; Health and

Medical Education, Government of Jammu & Kashmir, DrRajesh Kumar, Principal Secretary IT, Government of Manipur& R K Goyal, Joint Secretary, Department of Electronicsand Information Technology, Ministry of Communications &Information Technology, Government of India

Sanjay Jaju

Secretary IT, Government of AndhraPradesh

e-Governance in India has stead-ily evolved from computerisationof Government Departments toinitiatives that encapsulate the finerpoints of governance, such as citizencentricity, service orientation andtransparency. We have standardisedprocesses to replicate human effortsinvolved in disposing of a particularapplications

Yudhvir Malik

Financial Commissioner & PrincipalSecretary, Electronics & InformationTechnology, Government of Haryana

Government of India has givenenough support to all the statesto move ahead with e-Governance.I think no state would have beenable to create State Data Centresor State Wide Area Networkwithout the encouragement of theCentral Government

Abhay Kumar

State Informatics Officer, NationalInformatics Centre, Jammu & Kashmir

e-Governance is not merely atechnological project, it is alsoa project for improvement ofcapacity in government depart-ments. We need to incentivizethe government servants sothat they become enthusiasticparticipants in the technologi-cal revolution

e-Governance Issues, Challenges & Opportunities

ICT for Effective Healthcare & Education

Connectivity is the major challenge not only in the state of Jammu &Kashmir, but all across the country. There are thousands of villages inthe country that are not connected by broadband. The good thing isthat the Government is now taking many steps to insure that maxi-mum number of villages get connectivity as early as possible

Vimal Wakhlu

Chairman and Managing Director, Telecommunications Consultants India Ltd


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Today ICTs have tremendous potential. They can be used to bringefficiency into almost every human endeavour. For instance, these daysthey are using e-Governance ideas for having a better system of man-aging garbage in our urban areas. In case of NREGA, ICTs are helping torevolutionise the system of payments and worker attendance. Event thework being done can be monitored

Dr Rajesh Kumar

Principal Secretary, IT, Government of Manipur

Vikas Utreja

Business Manager, Juniper Networks

The Government has developedso many applications for the G2C,G2G, G2B areas. Most of theseapplications are being hosted inState Data Centres or NIC DataCentres. But the problem is thatthe accessibility of many of theseapplications is not wide enough

e-Governance Implementations Opportunities for Private Sector

e-Governance is a tool for transforming governance. Thesuccess of e-Governance in India must ultimately dependon success of various state projects like SWAN, SDC, CSE,e-district, CCTNS, APDRP etc

J P Pandey

Senior VP, Presto Infosolutions Pvt LtdJ P Pandey

Senior VP, Presto Infosolutions Pvt Ltd

L to R: Sheikh Imtiaz Ahmad, Iftikar Karkoo

Speakers at the session on e-Governance Issues, Challenges & Opportunities


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R K Goyal

Joint Secretary, Department ofElectronics and IT, Ministry of Commu-nications & IT, Govt of India

Technology has transformationalpower and it is a great levellerof opportunity within and acrosseconomies. With the right policiesand investment in infrastructure, wehave the opportunity to strengthenand enhance our position as aglobal ICT power-house

A H Moon

Director, National Institute of Electron-ics & Information Technology, Srinagar

We have started a very importantproject of digitisation of datarecords in which we have digitised30 lakhs urban records and 90lakhs rural records. The integrationof National Knowledge Networkwill help in establishing an effectiveservice delivery system

Vishal Mehra

Head Cloud & Telecom Business,Polycom

We have accomplished variouse-governance projects in thecountry. We have successfullyinstalled 18 State Wide AreaNetwork (SWAN) in major statesaround the country. Tele-education and Tele-medicine aretwo most important opportunitieswhich private sector needs toexplore

We aim to create world class IT infrastructure in thestate of Jammu & Kashmir. There is ample scope for ITindustry to flourish in the state; we only need to createa conducive climate for entrepreneurs and investors tostart investing

M Muazzam

Managing Director, J & K SIDCO

The Board was set up in August 1986 under the provisions of theJammu and Kashmir Shri Mata Vaishno Devi Shrine Act 1988.The man-date for constituting Shrine Board was better management, effectiveadministration, and good governance of the shrine and the pilgrimage.

The most prominent IT initiative which we have taken is Computerisa-tion of Yatra Registration System

Dr Mandeep Bhandari

Add. Chief Executive Officer, Shri Mata Vaishno Devi Shrine Board


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Venugopal Ramanathan

Head of Sales, Trimax IT Infrastruc-ture & Services Ltd

We started as IT infrastructureprovider and then we offered

Managed Network Services. Wealso built data centres but nowwe are offering sector specificsolutions. We have developed andimplemented online reservationsystem and electronic ticket issuingmachine based ticketing system invarious states

Private sector can play a very important role in ensuring properutilisation of IT infrastructure. In Mumbai, we have enacted severalpolicies that enable companies to take advantage of IT infrastructurethat is there and create new solutions and services for the people.

Rajesh Aggarwal

Secretary IT, Government of Maharashtra

Speakers at the session on e-Governance Implementations Opportunities for Private Sector

Speakers at the session on e-Governance Implementations Opportunities for Private Sector

Dr Rajesh Kumar receiving the speakers momento from Rajesh Aggarwal


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IT has made many significant contributions to urban managementand rural management. With holistic management through ICT, wecan plan water supply, proper road connectivity, electricity supply andbring about improvements in the general quality of life

Iftikar Kakroo

Deputy General Manager, Jammu & Kashmir State PowerDevelopment Corporation Ltd

Sheikh Imtiaz Ahmad

Managing Director, Comtech InfoSolutions Pvt Ltd

Comtech has successfully accom-plished two urban projects in thestate of J&K. One of the projects

we executed with the assistanceof NIC; in this we digitised tenlakh birth and death certificatesin 45 days of time. Second wasthe digitisation of electoral rollsduring municipal elections

Arun Mehta addressing the session on ICT for Urban & Rural Management: Emerging Trends & Innovations

Speakers at the session on ICT for Urban & Rural Management: Emerging Trends & Innovations

Arun Mehta and Dr Rajesh Kumar


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ICT for Inclusive Education

Inclusive education means educating every section of the society.But the education has to be imparted in such a way that people in allsections in society are able to develop the skills that will make thememployable in modern industry. ICT can play a major role in impartinglatest skills to our students

Shaleen Kabra

Commissioner/Secretary, Technical Education; Health and MedicalEducation, Government of Jammu & Kashmir

Ranjeet Koul

Industry Head Government &Enterprise; Enterprise Solution GroupSouth Asia, Intel

Intel has a strong focus on the educa-tion sector, we have been endeavour-ing to train teachers across India inthe use of ICT in classrooms, so thatthe educational outcomes in thecountry can be improved. ICT can bea big enabler in the area of education,it can bring down the overall costsand facilitate long distance education

Indrapal Singh

CEO, Aman Technologies

The level of IT penetration in J&Kis low, but the state has a hugepotential in IT. IT can not only be ajob generator for the state, it canalso be used for monitoring theprojects

Dr Chandra Shekhar Kumar

Commissioner-cum-Secretary,Employment & Technical Education& Training Department, Government

of Odisha

The purpose of SAMS studenteducation management system isto ensure that there is a commonentry point, so that the admissiontakes place through a transparentonline mechanism. All the collegesin the state are following theSAMS system

The National Skill Development Corporation (NSDC) was a majorinitiative to provide formal education to those who cannot afford it. ICTserves as a major enabler for projects such as these. TCIL understandsthe benefits of using ICT and we are in the forefront of developing solu-tions that can improve the quality of our education and healthcare

Vimal Wakhlu

Chairman and Managing Director, Telecommunications Consult-ants India Ltd

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