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    Electronic CommerceSavior or Pipe Dream?

    Kevin J. Williams, C.P.M., A.P.P.

    Purchasing SpecialistESPN, Inc.

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    The Challenge of Change

    "There is a certain relief inchange, even though it be from

    bad to worse; as I have found intraveling in a stage-coach, that it

    is often a comfort to shift one'sposition and be bruised in a new

    place." - Washington Irving

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    Quick FactsLaunched September 8, 1979

    6 Domestic Networks including ESPN, ESPN2,ESPNEWS, ESPN Classic, ESPN Extra and ESPNOW

    Other ESPN businesses include ESPN.com, ESPNRadio, Sportsticker, ERT, ESPN the Magazine andESPN Enterprises which includes ESPN Zone

    Restaurants, Interactive Software, Home Video, CDSand Pay Subscriptions

    Headquartered in Bristol, CT and employs 2,4OOFTES

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    Disney Efforts Directly from Michael Eisners presentation at the

    2/2000 Shareholders Meeting in Chicago:Another effort underway to optimize ourcompany's performance is our Strategic Sourcing

    initiative, a top-to-bottom review of ourpurchasing practices. Within five years, we expectto be saving more than $300 million annually from

    Strategic Sourcing. Since we'd all rather I talkabout movies, let's put this in terms of movies:$300 million is the equivalent of earning the

    combined ultimate profits of "The Rock," "Ransom"and "The Waterboy" each and every year.

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    Keys to Success

    Organization

    Skills

    Process

    Tech.

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    The Procurement Cycle

    Engineering Design

    Specifications

    Negotiation

    Supplier

    Selection

    Order Placement

    Delivery

    Quality

    Customer Involvement

    Purchasing Involvement

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    The Old Purchasing ProcessDemand Signal

    Purchasing

    Existing Contract?

    Dollar value requires bids?

    Obtain bids/evaluate

    Select suppliers

    Place Order

    Goods delivered

    P.O. closed

    Release on ContractYes

    No

    Source: Purchasing/Michael and Mary Lu Harding

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    The Uncertainty of E-Commerce

    E-Commerce + Knowledge - 1,443,307 hits

    E-Commerce + Confusion - 597,982 hits E-Commerce + Problems - 3,400,456 hits

    E-Commerce + @#!&%#? - 598,397 hits E-Commerce + Purchasing - 597,982 hits

    Source: Infoseek (4/2000)

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    What is E-Commerce Really

    The buying and selling of productsand services by businesses and

    consumers over theinternetTypically there are threetypes of e-commerce transactions:

    business to business (i.e.Cisco),business to consumer (i.e. etailers),

    and consumer to consumer (eBay).Source: ask.com

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    A Different Approach

    Internal Systems

    Generic External Tools

    Commercial External Systems

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    Internal Systems

    In-House

    Third Party

    Combination Large or Small

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    Generic External Tools

    E-Mail

    E-Fax

    Online Ordering (Dialup andInternet)

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    Commercial External Systems

    Commercially marketed e-commerce applications

    Transition/Replacement forEDI

    Blurring the lines

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    Getting Started

    Avoid Paralysis by Analysis

    List your resources (brainstorm) Group by category

    Easy Moderate

    Challenging

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    Easy Options

    Little to no change

    Start with the basics Look for freeware

    Use your current system to its fullest

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    Moderate Options

    Relatively short implementation (6-12months)

    Resources decide potential success Software

    Hardware Internet solutions

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    Challenging Options

    Achievable, but longer time frame

    (12+ months) Use the time effectively

    Separate marketing hype from realrequirements

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    Get Involved!!!

    Purchasing is not consulted enough

    Talk with: Suppliers

    Peers

    Government Software companies

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    Avoid the Pitfalls

    Dont automate inefficiency

    If you need a workaround, you need anew system

    Re-engineering still works

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    Summary

    Any Questions?