electronic top-ups case study

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Networks providing the infrastructure for electronic top-ups of pre-pay mobile phones have been very successful. 2/3 of mobile phone users in the UK now are on pre-pay plans, creating a large market opportunity for the companies providing these networks. But with the mobile phone market reaching saturation in the UK, where next to look for growth opportunities?Braden Kelley worked with a couple of firms in this industry to identify new revenue opportunities and to set a growth strategy for continued success. You will see in the slides the Industry Re-Think we arrived at and the new theme for the future to guide the business.

TRANSCRIPT

Page 1: Electronic Top-Ups Case Study

Cash is King !

Electronic Top-Ups Case Study

Page 2: Electronic Top-Ups Case Study

We propose partnering with keyvendors to take ePay beyondMobile Phone TopUps and intogrowing digital marketplaces:

•expand revenue substantially

•minimal investment

Page 3: Electronic Top-Ups Case Study

Make an onlinebusiness like a brick

and mortar shop,where people can walk

in and pay cash

Page 4: Electronic Top-Ups Case Study

Eliminate the barriers to onlineshopping posed by the fears of:

• Stolen credit card information Identity theft Invasion of privacy

Page 5: Electronic Top-Ups Case Study

What markets are we after?• Those who may never join the cashless society

– i.e. teenagers, seniors, cash earners, credit risks, the paranoid

(in 2000, 4 million 12-16 yr olds spent £3 billion)

• Those who want to shop online but can’t– 40% of the population doesn’t have a credit card

(UK online shopping up 23% this Christmas)

• Growing digital market (music, gaming, etc.)– online music sales overtook CD sales in December

Page 6: Electronic Top-Ups Case Study

2/3 of mobile phonesare onPrePay

Electronic Top-Ups Case Study

Page 7: Electronic Top-Ups Case Study

Why target these online markets?

•Online Gambling a £40 billion market in 2005

•UK Online Shopping £10+ billion market in 2004

•eBay was a £1.5 billion market in 2004

•Online Gaming was a £400 million market in 2004

•Digital music is expected to be a £350 millionmarket in 2005 (£175 million - 2004)

Page 8: Electronic Top-Ups Case Study

40% don’t havea

Credit Card,yet

80% of online purchasespay with one

Page 9: Electronic Top-Ups Case Study

Where can we add extra value?

By creating partnerships with key vendorsthat currently under-serve customers who

would like to pay cash

Page 10: Electronic Top-Ups Case Study

Music Downloads

Online Payment Systems

Online Shopping, Gambling, Gaming

For example:

Page 11: Electronic Top-Ups Case Study

When should we proceed?

Before

and other competitors do

Page 12: Electronic Top-Ups Case Study

How should we move forward?

Pilot new partnerships in the UK before

launching globally

Page 13: Electronic Top-Ups Case Study

Questions ?

Electronic Top-Ups Case Study

Braden KelleyBusiness Strategy Innovation1344 Alki Ave SW, Suite 301Seattle, WA 98116(206) [email protected]

Page 14: Electronic Top-Ups Case Study

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