elisa – ecm in saas mode i.r.i.s. & cetrel. agenda i.challenges of ecm today the information...

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ELISA – ECM in SaaS ELISA – ECM in SaaS mode mode I.R.I.S. & Cetrel I.R.I.S. & Cetrel

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ELISA – ECM in SaaS modeELISA – ECM in SaaS modeI.R.I.S. & CetrelI.R.I.S. & Cetrel

Agenda

I.I. Challenges of ECM todayChallenges of ECM todayThe information & volume challenge – our SaaS approachThe information & volume challenge – our SaaS approachI.R.I.S. & Cetrel: a strategic partnershipI.R.I.S. & Cetrel: a strategic partnership

II.II. ELISA, a Modular Service OfferingELISA, a Modular Service OfferingE-Folder, E-Archive and E-CollaborationE-Folder, E-Archive and E-Collaboration

III.III. Get a taste of ELISAGet a taste of ELISA

Volume…Cost…Productivity…Challenges of ECM today

““We spent in 2009 We spent in 2009 € € 200’000 on paper, 200’000 on paper, and € 400’000 on physical Storage”and € 400’000 on physical Storage”Testimonial from a major Luxembourg Fund AdministratorTestimonial from a major Luxembourg Fund Administrator

The Volume Challenge

Companies spend $20 $20 to file a document, $120 $120 to find a misfiled misfiled documentdocument, and $220 $220 to reproduce a lost document.

7.5%7.5% of all documents get lostlost; 3%3% of the remainder get misfiled.

Professionals spend 5 to 15% 5 to 15% of their time reading information, but up to 50%50% looking for itlooking for it.

A document is copiedcopied in average 19 timesin average 19 times.

There are over 4 trillion paper documents in use 4 trillion paper documents in use in the U.S. alone, growing at a rate of 22% per year22% per year.

Some Numbers…

The Information Challenge

ELISA is dedicated ECM SaaS solution for companies willing to improve their Information Management while staying financially and operationally focused on their core business.

Our Proposal

A strategic partnership…

Company Introduction I.R.I.S.

CETREL S.A. was founded in 1985 and is a Luxembourg Based CETREL S.A. was founded in 1985 and is a Luxembourg Based company owned in equal shares by a Luxembourgish bank company owned in equal shares by a Luxembourgish bank consortium and the Swiss SIX Group.consortium and the Swiss SIX Group.

CETREL acts as Business Process Outsourcing partner:CETREL acts as Business Process Outsourcing partner:

Company Introduction CETREL

The national interbank direct debit clearing “DOM”The national interbank direct debit clearing “DOM” The secure messaging for regulatory reporting The secure messaging for regulatory reporting

”SOFiE””SOFiE” The multi-bank payment tool “MultiLine”The multi-bank payment tool “MultiLine” The service application for Financial Reference DataThe service application for Financial Reference Data The certification authority “LuxTrust”The certification authority “LuxTrust”

PSF Status: Regulated Outsourcing

I.R.I.S. and CETREL are I.R.I.S. and CETREL are Professional of the Financial Sector (PSF)Professional of the Financial Sector (PSF)

Authorization for outsourcingAuthorization for outsourcingControlled by the Luxembourg Financial Markets Authority Controlled by the Luxembourg Financial Markets Authority (CSSF)(CSSF)Enforces a secure and confidential processing of outsourced Enforces a secure and confidential processing of outsourced services services

I.R.I.S. & CETREL partnership

CETRELCETREL

Operator for the payment & card industryConfidentiality of information State of the art IT infrastructure Sophisticated support and help desk services Enforceable SLAs

I.R.I.S.I.R.I.S.

Key player in the field of ECM and IDR in different industry sectorsCombination of Software Editor and Integrator competenciesStrong local and international presence for consulting and delivering technical support

ELISAELISAA Modular Service OfferingA Modular Service Offering

A modular offeringELISA is a three-level solution, providing both the organization and the employee a centralized, secured and collaborative approach of document management.

A modular offeringELISA is a three-level solution, providing both the organization and the employee a centralized, secured and collaborative approach of document management.

A modular offeringELISA is a three-level solution, providing both the organization and the employee a centralized, secured and collaborative approach of document management.

A modular offeringELISA is a three-level solution, providing both the organization and the employee a centralized, secured and collaborative approach of document management.

A business-centered solution

ELISA includes advanced search capabilities and enhanced functionalities such as the automatic reclassification of documents, annotations and workflow.

ClassificationClassificationAutonomyAutonomy

CentralizationCentralization

Increase productivityIncrease productivityReduce costsReduce costs

SecuritySecurityConfidentialityConfidentiality InnovativeInnovative

Enhanced searchEnhanced searchIntegrated with Integrated with existing systemsexisting systems

CollaborativeCollaborativeWorkflowWorkflow

ELISA Architecture

24/7 monitoring of infrastructure24/7 monitoring of infrastructure

Application availability 24/24 7/7Application availability 24/24 7/7 99,1% 99,1%

Maximum downtime period of 24 hours at a stretchMaximum downtime period of 24 hours at a stretch

Dedicated helpdeskDedicated helpdesk

Regular review meetingsRegular review meetings

Statistics and reportingStatistics and reporting

Standard SLA

More than a technical solution

ELISA is based on 3 pillars: a powerful & robust technology, operational excellence and a full range of professional services.

• Expert ECM consultant• Customized Workflows • Document scanning

services• Automatic indexation• Management of physical

archives• Destruction of documents

Professional Professional ServicesServices

• 24/7 Monitoring of infrastructure

• Access to helpdesk• Dedicated Account

Management• Service Level Agreement• Statistics and reporting

Operational Operational ExcellenceExcellence

• Highly secured IT systems • Management of access

rights and user profiles• Confidentiality and

guaranteed retention of information

• Access via Internet, VPN or leased lines

State of the Art State of the Art TechnologyTechnology

Customer Success Story (1/2)

Scanning WorkshopScanning Workshop Scanner and Scanning software (I.R.I.S. Powerscan) Document classification and index extraction (IRISXtract for Documents)A scanning team to operate workshop

ELISA E-ArchivingELISA E-Archiving Single repository Access and views managed according to user profiles or user groups Dedicated Searches Leased Line

Next stepsNext steps Roll out to other departments (Private Banking, Legal, etc.)Customer to establish “Center of Excellence” internationally - Redistribution of Archiving Solution to other entities within the group

Customer Success Story (2/2)

Conclusion

ELISA, in SaaS-mode, allows dematerialization of ELISA, in SaaS-mode, allows dematerialization of documents, exchanges and processes faster than a documents, exchanges and processes faster than a traditional in-house approach.traditional in-house approach.

ELISA supports with a “pay-as-you-go philosophy” ELISA supports with a “pay-as-you-go philosophy” transparent and predictable costs.transparent and predictable costs.

ELISA provides a one-stop-shop access to secure document ELISA provides a one-stop-shop access to secure document lifecycle management.lifecycle management.

Get a taste of ELISA…

Contact

Jonathan LesieurECM Account Manager

I.R.I.S. Financial Services S.A.I.R.I.S. (Luxembourg) S.A.11, route des 3 cantonsBâtiment AltoL-8399 Windhof Luxembourgwww.irislink.com

Tel: +352 39 03 26 439Fax: +352 39 03 26 [email protected]

Esther NeffKey Account Manager

CETREL S.A.a SIX Group CompanyL-2956 Luxembourgwww.cetrel.lu

Tel: +352 3 55 66 225Fax: +352 3 55 66 [email protected]

Thank you for your Thank you for your attention !attention !