#talentbites

#talentbites

Embedding learning into an expert organisation

Anna MarkovitsHead of L&D,

Medicines and Healthcare Products Regulatory Agency

Regulator

Executive

Agency

Civil Servant

s

Trading Fund

Experts /

specialists

1300 people

Who we are…

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Cultural Challenges: Organisational

Motivated by specialism not organisation

Task orientated

Culture

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Cultural Challenges: Behavioural

Leadership not

recognised or valued

Reluctance for

openness

keen to learn…expert

knowledge-based

organisation

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Where we want to get to

Technical ‘experts’ vs. leadership

0

10

20

30

40

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60

70

80

90

100

Expert Leader/manager

Prop

ortio

n of

tim

e (%

)

Where MHRA were...

0

10

20

30

40

50

60

70

80

90

100

Expert Leader/managerPr

opor

tion

of ti

me

(%)

Where MHRA want to get to

#talentbites

Our journey2002:

• Management programmes piloted and rolled out

2003/4:

• Executive Masterclasses introduced

2007:

• More focus on leadership as well as management

2010:

• Peer coaching network introduced

2012:

• Programme re-design

• Modular approach

• Coaching a key part

• E-learning

2013:

• Senior Leadership Group

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70% Learning onthe job

20% Mentors,coaches andexperts10% Formallearning

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Leadership at all levels

Transfor

mational Leadership

Effective Management & Leadership Skills

First

Ste

ps for New Managers

Personal Leadership

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Why coaching?

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What else is helping?

Embedding learning

Behaviours and

competencies

Visible Leadership

Performance Management recognising &

valuing leadership

Induction programme

Coaching

Cross-Agency

Working

Participative “All Staff” meetings

Team briefing

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“The Management & Leadership programme is fantastic. It’s brought about a lot of change”

“Managers seem more aware of the need to

support. They’re more approachable”

“Overall this leads to us working better as

a team”“My manager is getting much better

at managing people”

Evidence of progress

74% of staff agree their manager is open to

their ideas

85% of staff understand how their work contributes to the

Agency’s objectives

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