Emerging Technologies – Tools for Meeting Needs

Overview

Housekeeping

Assignment 2

Assignment 2 YouTube

Emerging Technology Trends – User-Centered Design and Usability Engineering

Housekeeping

Assignment 2 due this Sun. 11/10 – This is not a read and react; Describe each section in detail along with your own thoughts and analyses (e.g. describing a network)

Assignment 2 YouTube Record Video Introduction and Conclusion

Narrate PowerPoint presenting major findings using the outline

Good presenting is sharing what you have learned with us

Let’s demonstrate

This is what it looks like (http://www.youtube.com/watch?v=4JDq4k3vJds&feature=youtu.be)

Readings this week – School library web usability; Emerging Trends in public libraries

What are emerging technologies and how do I keep up?

User-centered Design What is the goal of your system or service?

How can you make the experience more effective, efficient, and satisfying for your users? Technology is often a tool that helps with this.

1. You must understand clearly what your users and you and your organization are trying to accomplish.

2. You must understand their performance environment and how they are trying to accomplish their goals – what will be easiest for them?

What about “take it or leave it?”

Why do we need to work this hard to make it easy on people?

Building Usable Systems

Emerging technologies are ways to make things better…. For you or for your users?

For libraries Big metropolitan public libraries are trying to cut costs by

going digital.

Academic libraries – Less about books and more about databases, meeting areas (information commons), digital literacy

School libraries – Literacy and access, instructional technology and tech. support, instructional literacy (or teaching), teacher supplements

Logic Models and Strategic Plans

Long-term outcomes (After six months, impact still there or just realized)

Short-term outcomes (Direct impact on your students/patrons)

Outputs (Preliminary numbers that suggest you are getting there)

Activities (Actual activities to get there)

Inputs (Resources necessary to get there)

Goal (High quality service)

Logic Models and Strategic Plans Long-term outcomes (After

six months, impact still there or just realized)

Short-term outcomes (Direct impact on your students/patrons)

Outputs (Preliminary numbers that suggest you are getting there)

Activities (Actual activities to get there)

Inputs (Resources necessary to get there)

Goal (High quality service)

• Random sample of employment seminar attendees shows 90% employed.

• Patron satisfaction at 95%; Circulation increased by 5%

• 15 signs created; two usability tests; one focus group; technology plan created

• Signs created for all areas of the library; usability testing and user groups. Technology management plan created.

• Good signage, appropriate technology, quality information resources

• Access to quality information services (strategic goal)

Strategic Plan

1. Access to quality information services (strategic goal)

a. Good signage, appropriate technology, quality information resources

1) Signs created for all areas of the library; usability testing and user groups.

2) Create Technology management plan

• 15 signs created; two usability tests; one focus group; technology plan created

• Technology plan created

Strategic Planning as Consensus Builder

Remember TAM (Technology Acceptance Model) – people have to see utility and ease-of-use.

Strategic Planning generates dialogue and consensus on primary goals

Let’s take a look at an example.

Emerging Technologies will change….

Libraries Integrated Library Systems (ILS)

Information commons

Virtual reference

Check-in/check-out

Automation of all processes (as much as possible)

Place to meet, place to become educated, place to use technology, place for children and families

School libraries and tech facilitators Tech support

Curriculum design and supplements

Professional development

Literacy and multi-media around teaching process (teaching, grading, communicating, etc.)

Current List of Technologies: http://intech.uncg.edu/instructional-technology-resources/